Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

SoundHound

Show rating breakdown
8 reviews
  • 5 profiles
  • 8 categories
Average star rating
4.4
Serving customers since
2005

Profile Name

Star Rating

5
2
1
0
0

SoundHound Reviews

Review Filters
Profile Name
Star Rating
5
2
1
0
0
MG
Matan G.
05/28/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

I like Amelia's reliability and efficiency in enhancing customer interactions.

I loved how Amelia enabled us to build and integrate a fully integrated bot capable of understanding multiple natural languages ​​in a very short time. I liked how easy it is to implement and easily integrate with any application interface. What's great is that Amelia is extremely easy to integrate, has a great interface, and has pre-made templates that make setup simple. I love how Amelia bots make our customers happy. When they enter any phrase (true or false), Amelia can easily parse and understand it. This gives customers great satisfaction with our chatbots, allowing them to expand the discussion and ask more and more questions.
Krunal C.
KC
Krunal C.
Principal Consultant : DevOps, Microservices at iauro systems Pvt Ltd
04/06/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable Virtual Assistant with Impressive Conversational AI

Amelia’s natural language understanding and contextual memory make interactions feel smooth and human-like. It’s easy to deploy and customize for a variety of use cases, from customer service to internal helpdesk automation. I especially appreciate its multilingual capabilities and integration support across platforms like Salesforce, ServiceNow, and Microsoft Teams.
Safiya K.
SK
Safiya K.
Analyst at Capgemini
03/27/2025
Validated Reviewer
Review source: Organic

Amelia- a simple user friendly chat portal

I have been using Amelia for almost 3years as an end user agent. What I love is how reliable and smooth its interface id. We rely on it as a team to track and receive chats. Even notifications and chat misses are easy to track. Also, it is very quick to learn for the new agents to learn and get used to.

About

Contact

HQ Location:
Santa Clara, California, United States

Social

@SoundHound

What is SoundHound?

SoundHound Inc. is a innovator in voice-enabled AI and conversational intelligence technologies. Known for its advanced sound recognition and cognitive audio processing technologies, SoundHound offers a range of applications aimed at transforming the way people interact with devices and services through the power of sound. Their primary product, SoundHound, is a popular mobile app designed to identify music tracks, discover new artists, and play songs on demand.The company also provides solutions tailored towards voice AI interface for automotive, mobile, and other IoT applications, enabling an intuitive, hands-free interaction model that enhances user experiences. With robust natural language understanding capabilities, SoundHound's technology is sophisticated enough to understand context, manage complex queries, and provide timely, relevant responses.

Details

Year Founded
2005
Ownership
NASDAQ: SOUN