Products

NovelVox CTI connector integrates your telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core ap

Influx offers a complete customer support operation on demand. We answer tickets for you, 24/7, while regularly training and improving our team. Our system is elastic with pay-as-you-go pricing.

Callstream TRAC is a highly-configurable, hosted contact centre solution with enterprise-level management and reporting features. Therefore, you can achieve outstanding performance, with no hardware costs and all the flexibility, scalability and resilience of the cloud. It is suitable for contact centres of all sizes, as well as businesses undergoing rapid growth or with changing infrastructures.

Ivinex offers a web-based CRM solution that molds itself your your business practices.

Office24by7 is a software company that provides a cloud-based CRM and call center communication platform designed to help organizations manage customer interactions and operational workflows from a single system. The platform integrates CRM, cloud telephony, IVR, marketing automation, and customer support tools to support structured, multichannel communication across voice, SMS, WhatsApp, email, and web channels. Office24by7 enables call center, sales, and service teams to handle inbound and out

Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology.

Accumulates ACD and call statistics for Nortel "C" Package ACD and Symposium and delivers an array of cumulative Call Centre statistics in detailed and summary formats, presented on a Windows desktop.

SparkTG provides cloud telephony services.

Wayfound is the Agentic Success Platform. We go beyond basic dashboards, offering comprehensive AI agent supervision and intuitive supervision tools, covering any and all AI agents in your organization. Gain immediate access to agent behavior scorecards, detailed transcripts, and real-time insights into what your agents are doing — and why — so you can optimize their performance to meet your goals.

Bespoken.ai offers a comprehensive Model Testing solution designed to validate and ensure the accuracy, functionality, and safety of Automatic Speech Recognition (ASR), Large Language Models (LLMs), and Natural Language Understanding (NLU) models. This service assists companies in integrating LLM-based chat and voice bots, providing confidence that their applications deliver correct information and protect users from misleading or harmful responses. Key Features and Functionality: - Auto

Vattara AI is the observability and evaluation layer for enterprise voice agents built to catch failures before they reach your customers. We simulate thousands of real-world call scenarios pre-deployment, monitor every live conversation in production, and pinpoint exactly where your voice stack breaks across the full STT → LLM → TTS chain. Purpose-built for voice AI teams in BFSI, Healthcare, and E-Commerce who need more than platform-native metrics — they need a neutral, audit-grade system tha

Your All-In-One Heavy Duty Repair Center. Diesel Repair has all the tools you need to get the job done fast. We cover it all: fault code identification and instructions, complete truck repair documentation, wiring diagrams, and a complete VIN decoder

MobiKin Doctor for Android is a multi-functional desktop application, that allows users to scan & get back the deleted or lost data like contacts, messages, photos, music, videos, documents, etc. from all kinds of Android phones or Android tablets as you like.

Kernel for Exchange server is the best EDB file recovery tool in industry which can successfully restore and recover emails, attachments, contacts, calendars, tasks, deleted items, etc. from offline EDB files. It also supports users' mailboxes as well as Public Folders recovery.

Automate the retrieval of CNRs, imaging and decoded billing histories for your client files in minutes Improve your file efficiency with easier and faster requests for your clients' full legal medical record. Get 100% digital records delivered in multiple formats to your computer.

Download Stellar Data Recovery Standard for Mac to recover lost or accidentally deleted files like photos, videos, audio, Word, Excel, PowerPoint, PDF etc. from any Mac storage drive. Software is compatible with latest macOS Ventura and lower versions.

VIP Task Manager is a professional client/server software for task management and collaboration. With VIP Task Manager authorized users can simultaneously access the common database through Local Network (LAN) and Low Speed Network to see, add, edit and delete their team or personal tasks.

Email management and privacy application that helps users unsubscribe from unwanted messages, delete hundreds of emails and send data deletion requests to companies. Excellent for professionals looking to keep their generic inbox clean so that they can stay better identify important emails.

Synthace is a digital experiment platform built for high-performance life science R&D teams to help them run more powerful experiments and accelerate scientific progress. It allows biologists to design, plan, and automate experiments in a single place, then automatically gather structured experiment data and metadata in a unified no-code environment.

RevealSecurity detects attackers and malicious insiders by monitoring user journeys in enterprise applications. Powered by our unique clustering engine, RevealSecurity protects enterprise organizations against cases in which either an impersonator successfully bypasses authentication mechanisms and poses as a legitimate user, or when an authenticated user is taking advantage of permissions to abuse or misuse an application. Tracking user journeys within applications does not rely on solution-spe