Grid® for Background Check Software
Background Check Software Definition
Background check software provides companies and candidates with pre-employment screening solutions to ensure the veracity of new hires’ stated backgrounds. The software helps organizations streamline the screening process for new hires and volunteers, as well as organize the data collected through the screening process. These solutions commonly conduct employment, education, credit history, and criminal background checks, while some even facilitate drug screens.
Keep in mind that vendors that conduct background checks must be accredited by the National Association of Professional Background Screeners (NAPBS) and classified as Consumer Reporting Agencies (CRA) under the Fair Credit Reporting Act (FCRA). Some background checks providers are not themselves compliant, but instead provide integrations or work through third parties that are compliant with state and federal laws.
Background check software is typically offered in conjunction with a larger suite of core HR solutions but, if sold individually, often integrates with applicant tracking systems (ATS). Integration with an ATS is useful because it allows companies or HR departments to access background check information through one online portal using a single sign on, streamlining the application process and helping HR maintain a holistic view of each candidate.
To qualify for inclusion in the Background Check category, a product must:
- Provide background screening of candidates such as employment, education, credit history, and criminal background checks
- Track the status of background checks in real time
- Facilitate direct communication between the candidate and screeners
- Securely store and protect all background check results
- Integrate with a larger suite of HR software
Background Check Grid® Scoring Description
Products shown on the Grid® for Background Check have received a minimum of 10 reviews/ratings in
data gathered by May 31, 2022. Products are ranked by customer satisfaction (based on user reviews) and market
presence (based on market share, seller size, and social impact) and placed into four categories on the
Grid®:
- Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: Paycom, GoodHire (a Checkr company), Checkr, RUN Powered by ADP, Hireology, VICTIG Screening Solutions, IntelliCorp, Global HR Research, and Certn
- High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: PeopleG2, Zinc, SpringVerify, Turn Technologies, Inc., and AssureHire
- Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: HireRight, Accurate Background, Sterling Talent Solutions, and First Advantage
- Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: Asurint Background Screening Solutions, Universal Background Screening, Verified First, Intelifi Background Check Software, PreHire Screening Services, and HireSafe
© 2022 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed
in any form without G2’s prior written permission. While the information in this report has been
obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy,
completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
