What I like best about Zoho Mail is that it gives me a professional and reliable email setup for managing business communication. I used it for Nurturepedia and found the interface clean and easy to manage, especially for handling emails from my website domain. The service has been dependable, and features like organized inbox management, custom domain email, and a straightforward web interface make it practical for day-to-day business communication. I also like that it provides a professional email experience without being overly complicated. Review collected by and hosted on G2.com.

One area that could be improved is the overall setup and configuration process, which can take some time when you are setting up a custom domain and adjusting different email settings. Some features and settings are also spread across different sections, so it can take a little time to find exactly what you need. However, once everything is configured, the day-to-day email experience is smooth and reliable. Review collected by and hosted on G2.com.

What I like best about Zoho Mail is its clean, professional interface and straightforward email management. It is easy to set up and use with a custom business domain, which makes it particularly useful for small businesses and professional teams. The inbox feels organized without unnecessary clutter, and the integration with other Zoho tools makes managing day-to-day business communication more convenient. Review collected by and hosted on G2.com.

One thing I dislike about Zoho Mail is that the interface and settings can sometimes feel less intuitive compared to other popular email platforms. Some features take time to locate, and the overall user experience could be more polished. The mobile app and search functionality could also be improved to make everyday email management faster and smoother. Review collected by and hosted on G2.com.

It's a straightforward, reliable email service that fits naturally into our workflow since we already use Zoho Books for accounting on the same platform. The setup for custom domain email was quick, and the interface stays clean and uncluttered compared to some other providers we've tried. Spam filtering and security controls work well out of the box, which matters given we handle a fair amount of business correspondence with partners and regulatory bodies. Review collected by and hosted on G2.com.

The mobile app experience isn't as smooth as some competitors, occasionally lagging when syncing folders or loading attachments. Some advanced filtering and automation rules require a bit of digging through settings to configure properly, since the options aren't always laid out intuitively. Customer support response times have also been slower than expected on a couple of occasions when we ran into account configuration issues. Review collected by and hosted on G2.com.

An elegant solution for small and medium businesses. It’s easy to set up and integrates smoothly with Microsoft Outlook. You can also create and use it with your own business domain, which makes it a practical fit for day-to-day professional work. Review collected by and hosted on G2.com.

The support could definitely be better. The web interface also isn’t as intuitive or easy to navigate as I’d like. Integration with Outlook - like marking spam and similar actions - doesn’t work as seamlessly as it should. Review collected by and hosted on G2.com.

With Zoho email, the best thing for us is that it provides a cost-effective email service. We are a team of 5 people, and my company has a total of 9 business email accounts. I’ve used a custom purchase setup with 4 Mail Only accounts and 5 Business accounts.

We use the Mail Only accounts to create general company emails like info@aihiom.com, hello@aihiom.com, or talent@aihiom.com. These Mail Only accounts are very affordable, especially when I compare them with Gmail from Google Workspace.

The other 5 Business accounts are full workspace accounts, where we have access to Zoho Drive and the full suite of Zoho services.

In terms of day-to-day usage and onboarding new users, upgrading access, backups, plan purchases and renewals, and customer support, everything has been up to the mark. We even got a big discount on our first purchase, around 50%. We started on the free tier with under 5 emails and then expanded from there. This is our second year with Zoho email.

This year we have integrated zoho email with our outbound tools wallaxy and it is working fine. In terms of performance their is no down time we have ever reported in the last two years. Review collected by and hosted on G2.com.

With Zoho, the main issue I’ve faced is calendar sync. Since most of our clients are on Google Calendar, they usually receive the initial meeting invite, but if we update the meeting time (or other details), the revised invite often doesn’t update in their account. The same happens with cancellations as well—cancelled meetings don’t always get updated or removed.

To work around this, we’ve now connected our Zoho calendar to Google Calendar.

In terms of UI UX they can think about having two versions - as the initial full feature version is difficult to understand for a first time user of Zoho Email. Review collected by and hosted on G2.com.

I like Zoho Mail because it offers a clean, ad-free interface, strong privacy features, and reliable email management. Its integration with other Zoho apps makes it easy to stay organized and collaborate, while the straightforward design helps me stay productive without unnecessary distractions. Review collected by and hosted on G2.com.

One area for improvement is the user interface, which can feel less intuitive than some competitors, especially for first-time users. Occasionally, certain advanced features take extra steps to find, and third-party integrations are not as extensive as those offered by some larger email platforms. Overall, though, it provides good value and reliability. Review collected by and hosted on G2.com.

What I like most about Zoho Mail is its clean, ad-free interface and high level of security. It provides an extremely smooth user experience for managing custom domain emails. The built-in productivity tools—like Tasks, Notes, Calendar, and Bookmarks within the same interface—make email management seamless and organized. Additionally, its privacy-first policy and reliable email deliverability give me complete peace of mind. Review collected by and hosted on G2.com.

While Zoho Mail is overall fantastic, the search functionality can sometimes feel a bit slow when trying to index very old emails. Also, the mobile app UI could use a slight modernization compared to the web dashboard, though it works fine for basic daily email checks. Review collected by and hosted on G2.com.

I love that Zoho Mail's interface is simple and clean, and it has zero ads, so I'm not distracted by promotions or spammy banners. The image template saves me hours, and the read receipt helps me time my follow-ups perfectly. The spam filter is accurate, never missing a real client email, and it gives me peace of mind that my inbox stays clean. The initial setup was easy, just following the step-by-step instructions for adding the domain's DNS meant my email was live in a few minutes. Review collected by and hosted on G2.com.

The mobile app sometimes delays notifications by 5-10 minutes before they show up. I'd like a proper offline mode so I can access the app, draft emails, and have them sent as soon as I'm back online. Review collected by and hosted on G2.com.

What I like best about Zoho Mail is that it’s clean, ad-free, and focused on privacy, which makes it feel less distracting than most email tools. I also like how it includes built-in tools like calendar, tasks, and notes, so you don’t need extra apps for basic work. Another plus is how easy it is to set up custom domain emails, especially for small teams or personal projects. Review collected by and hosted on G2.com.

What I dislike about Zoho Mail is that the interface feels a bit outdated compared to tools like Gmail. Another downside is limited third-party integrations, so it works best only if you stay within the Zoho ecosystem. Review collected by and hosted on G2.com.

Easy to use and extremely straight forward. Provides all the integrations to Google that one may need, and makes switching to it from google workspaces a quick and simple process. The cost compared to google makes it a no brainer for any small business. It preforms just as well as the google suite, for a significantly smaller cost. My favorite feature is that it detects spam way better than Google and makes it very easy to block individuals and/or a domain. Review collected by and hosted on G2.com.

For non-technical users, they may find it harder to be able to onboard to Zoho mail. There is some support when it comes to how to switch, but it is a complicated process that does require technical knowhow. Review collected by and hosted on G2.com.