---
title: Zoho Mail Reviews
meta_title: 'Zoho Mail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 729 reviews by the users' company size, role or industry
  to find out how Zoho Mail works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 729
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Zoho Mail Reviews
**Vendor:** Zoho  
**Category:** [Email Software](https://www.g2.com/categories/email)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 729
## About Zoho Mail
What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses. Below are some of the bells and whistles that comprise Zoho Mail. ☑️ Custom domain as unique as you Give your brand or business that authentic exterior and increase brand awareness with the option to create a custom domain for your business email. Zoho Mail lets you purchase your own domain and set it up, if you don&#39;t own one already. ☑️ Supercharged email with a suite of apps Crush emails, keep an eye on your calendar, create contextual notes from emails, tick off your to-dos, and more with the suite of apps Zoho Mail comes with. These apps are tightly integrated and talk well with each other so that your workflow is frictionless. ☑️ A truck-load of integrations Zoho Mail cooperates with a host of other third-party applications. Now you can get your project details from Asana, jump into a Zoom meeting, or encrypt your emails using PGP, all within your Zoho Mail inbox. These integrations stay right inside your inbox so that you can quickly access them. ☑️ Take your collaboration up a notch Zoho Mail has a nifty feature called Streams that adds a flavor of social media to your emails. Everyone can come together, ideate, and execute a plan without the hassle of unending email threads. Email delegation ☑️ Delegate and conquer your day with the email delegation feature in Zoho Mail. You can assign people to take care of your inbox while maintaining control by giving role-based access to ensure security and privacy. ☑️ AI assistance Everyone needs a helping hand in their life and Zia does just that. Zia with Zoho Mail is your AI version of a knight in shining armor. With Zia by your side, email efficiency can vastly improve because it can help you with drafting responses and summarizing messages. ☑️ Robust security With great power comes great responsibility. This is where Zoho Mail takes much pride in following best-in-class security, compliance, and privacy practices. These make sure that your emailing experience is secure and your data remains yours truly. ✔️Other features ✔️Admin control ✔️Easy migration ✔️Offline emailing ✔️Native desktop and mobile apps ✔️24/7 support With a privacy-first approach, Zoho Mail can transform the way you go about your emails. Get started with Zoho Mail now!



## Zoho Mail Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Zoho Mail, enjoying its clean interface and organized inbox for daily work. (49 reviews)
- Users appreciate the **clean and distraction-free email management** of Zoho Mail, enhancing productivity and professionalism. (33 reviews)
- Users value the **seamless integrations** with other Zoho applications, enhancing their overall productivity and business communication. (26 reviews)
- Users appreciate the **clean and intuitive interface** of Zoho Mail, enhancing focus and streamlining daily tasks. (25 reviews)
- Users love the **intuitive interface** of Zoho Mail, appreciating its user-friendly design and seamless functionality. (20 reviews)
- Organization (19 reviews)
- Features (18 reviews)
- Simple (18 reviews)
- Easy Integrations (17 reviews)
- Users find Zoho Mail’s **easy setup** and intuitive interface perfect for managing business emails seamlessly. (16 reviews)

**What users dislike:**

- Users notice **slow performance** in syncing, particularly when switching devices, affecting the overall experience. (19 reviews)
- Users notice that **slow loading** times can hinder the overall performance and experience of Zoho Mail. (14 reviews)
- Users experience **email syncing delays** and find attachment limits frustrating, necessitating reliance on external services for larger files. (12 reviews)
- Users find the **limited storage** frustrating, as it hampers productivity and complicates email management. (12 reviews)
- Users find the **learning curve steep** , with a confusing UI complicating navigation and configuration processes. (11 reviews)
- App Issues (9 reviews)
- Users face **integration issues** with Zoho Mail, requiring manual setup and limiting compatibility with third-party tools. (9 reviews)
- Users find the **poor interface design** of Zoho Mail outdated, affecting mobile usability and overall experience. (9 reviews)
- Users feel that the **UX improvement** is needed in formatting, accessibility, and the overall intuitiveness of Zoho Mail. (9 reviews)
- Difficult Setup (8 reviews)

## Zoho Mail Reviews
  ### 1. Great Free Plan, but the Feature-Rich UI Can Feel Overwhelming

**Rating:** 3.0/5.0 stars

**Reviewed by:** Janani A. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Zoho Mail?**

I liked that it let me get started right away with a free plan, while others charged even for their lowest tier. That made it easy to see how everything works and to realise how useful it is. The ui is a bit complex to understand at first as there are many features available. I'm not sure if all these features would be useful to me.

**What do you dislike about Zoho Mail?**

Too many options, features to choose from. Sometimes I get confused with navigation.

**What problems is Zoho Mail solving and how is that benefiting you?**

I'm new to tech. I bought a domain. Zoho mail enabled me to quickly set up a professional email.

  ### 2. Zoho Mail: Clean, Secure, but Limited Storage and Tricky Setup

**Rating:** 3.0/5.0 stars

**Reviewed by:** Rajesh S. | National Product Manager, Computer Hardware, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Zoho Mail?**

Ad‑free, clean / uncluttered interface
Users like that there are no distracting advertisements inside the mailbox. The UI tends to be clean, minimal, professional. 

Strong security and privacy features

Two‑factor authentication (2FA) and options for strong authentication. 


Encryption (in transit, at rest); compliance with standard security policies; monitoring for unusual account activity etc. 

Domain‑based policies, spam/malware filtering, etc.

**What do you dislike about Zoho Mail?**

What people dislike about Zoho Mail

Limited Storage in Lower Tiers / Free Plan

The free plan gives only 5 GB which many users say is low, especially compared to Gmail’s 15 GB. 


Even paid plans in some cases are felt to have insufficient storage when you have many attachments, large media, etc. 

Custom Domain Setup & Initial Configuration Can Be Tricky

Some users report that setting up DNS records, SPFs, DKIM/DMARC, aliases etc., or migrating from other services (Outlook, Exchange, etc.) can be confusing or unreliable. 

There are situations where contact/calendar sync (especially via CardDAV / ActiveSync) doesn’t work cleanly, or fields don’t map / edits don’t sync correctl

**What problems is Zoho Mail solving and how is that benefiting you?**

Problems Zoho Mail Addresses

Email Hosting for Custom Domains & Professional Branding
Many small/medium businesses or individuals want email addresses like you@yourcompany.com rather than generic public ones. Zoho Mail lets you use custom domains so your mail looks more professional

  ### 3. Reliable Business Email Solution

**Rating:** 2.5/5.0 stars

**Reviewed by:** Lionel F. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Zoho Mail?**

This business email soluution is free to get started and its reliable

**What do you dislike about Zoho Mail?**

The UI need soome modernizatiion, it just look old to mee

**What problems is Zoho Mail solving and how is that benefiting you?**

Just a quick setup for for my buZoho Mail solves several problems by providing a secure, ad-free, and user-friendly email platform. It offers efficient organization with features like folders, tags, and filters, which help in managing high volumes of emails more effectively. Additionally, its integration with other Zoho apps (like CRM, Calendar, and Projects) streamlines communication across different teams and projects, reducing the need to switch between multiple platforms.

The advanced security features, including encryption and spam filters, ensure that sensitive business communications remain protected. The customization options also allow for better alignment with our business processes, improving overall productivity. Ultimately, Zoho Mail benefits by enhancing communication efficiency, improving data security, and providing seamless integration with other essential tools.

  ### 4. limited and less robust functionality

**Rating:** 2.5/5.0 stars

**Reviewed by:** Saadi S. | sales manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about Zoho Mail?**

price and low budget of annual subscrbtion

**What do you dislike about Zoho Mail?**

integration limitation 
storage limitation
management 
data exposing

**What problems is Zoho Mail solving and how is that benefiting you?**

price and budget

  ### 5. Great way to send and recieve emails.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Andrew R. | Customer Success Rep, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Zoho Mail?**

The ability to send and receive emails from our different clients.

**What do you dislike about Zoho Mail?**

The user experience doesn't have a good flow which makes it harder to navigate at times.

**What problems is Zoho Mail solving and how is that benefiting you?**

The ability to communicate with clients by sending and receiving emails.

  ### 6. New features easy to view in one  on desktop place,but mobile view difficult

**Rating:** 2.5/5.0 stars

**Reviewed by:** A P. | marketing and sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Zoho Mail?**

I like the fact that all the mail and workflow features are easy to view in one page

**What do you dislike about Zoho Mail?**

Early roll out was buggy and it is difficult to view on mobile

**What problems is Zoho Mail solving and how is that benefiting you?**

Email, Marketing Campaigns are all the features I currently use

  ### 7. Versatile platform and responsive customer service, but it is not a great fit for us.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Philip M. | Marketing consultant and event strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Zoho Mail?**

The team at Zoho Mail does an excellent job of making its user interface look nice and clean. The software loads quickly and the service has been stable with no major incidents of downtime.

**What do you dislike about Zoho Mail?**

The clean appearance of the user interface seems to mask complexities that lurk within the system and can cause for integrations to have surprising behaviors due to the complex interactions between different services that Zoho Mail attempts to weave together in the user interface.

**What problems is Zoho Mail solving and how is that benefiting you?**

Zoho Mail has solved a problem of a reliable mail service that delivers quickly and has a consistent track for staying online with very few interruptions. Overall, it has been a reliable service that has been frequently used by our team.

  ### 8. Customer satisfaction

**Rating:** 3.0/5.0 stars

**Reviewed by:** Bagus  M. | Magang, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Zoho Mail?**

Easy to us, easy, less complicated, great for productivity, unified communication, and for collaboration between teams

**What do you dislike about Zoho Mail?**

Sometimes errors are frequent, websites often error

**What problems is Zoho Mail solving and how is that benefiting you?**

Send email

  ### 9. Zoho is leading CRM in india

**Rating:** 3.0/5.0 stars

**Reviewed by:** Hitesh H. | Analyst, Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2022

**What do you like best about Zoho Mail?**

It's cheap, easy when you get the flow, and everything is connected so it's easy to handle multiple taks at a time. Best is the Zoho marketing tool and how it automates it.

**What do you dislike about Zoho Mail?**

When I started using Zoho it's hard for me to learn the flow as everything is connected. And redirecting to different apps can be difficult sometimes. Yup so the UI can be something which one can work on. And a non technical person may find it more difficult to get hands on.

**What problems is Zoho Mail solving and how is that benefiting you?**

The first problem Zoho is solving is that it keeps everyone and everything in contact, which in one way or another releases a lot of work load and pressure too. The second is how it can highlight the tasks which needs attention or should be at priority.

  ### 10. Lots to offer but way too advance set up for me

**Rating:** 3.0/5.0 stars

**Reviewed by:** Levi C. | ceo director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about Zoho Mail?**

the vast amount that can be done on one platform is very good!

**What do you dislike about Zoho Mail?**

the setting up process, error here, help there i or we gave up

**What problems is Zoho Mail solving and how is that benefiting you?**

for us we were excited to see a CRM and form integration!

  ### 11. Budget friendly with great features

**Rating:** 3.0/5.0 stars

**Reviewed by:** Anusha M. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about Zoho Mail?**

We are using the Zoho email, quite recently, it's userfriendly although we can set reminders and can add tasks so that we don't need to specially write a note in the email itself we can create everything.

**What do you dislike about Zoho Mail?**

It would be great if we can download the option on the attached images, other than that I do not have any regrets about using this email.

**What problems is Zoho Mail solving and how is that benefiting you?**

Setting up the meetings\ Interviews and we can find out all the attachments in one place that's one of the great features also it's budget-friendly for the startups like us.

  ### 12. Low Cost Email Option

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ashish M. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2022

**What do you like best about Zoho Mail?**

I adore this app, and the best part is how simple it is to configure and integrate with other apps such as Slack and Dropbox. They provide the IMAP/POP3 protocols, allowing us to send and receive email without leaving Gmail.

**What do you dislike about Zoho Mail?**

The limited editions are extremely limited. It has a lot of cool features, but they can be a little overwhelming for non-technical people. It takes some time to figure out how everything fits together.

**What problems is Zoho Mail solving and how is that benefiting you?**

All of my associates are extremely satisfied with Zoho because they have never encountered any difficulties as a result of the user-friendly user interface. I am grateful to Zoho for providing such excellent service.

  ### 13. Hangs sometimes

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Zoho Mail?**

Some to use concept is the only reason to choose Zoho mail

**What do you dislike about Zoho Mail?**

The app sometime hangs or there's a server issue

**What problems is Zoho Mail solving and how is that benefiting you?**

So far nothing of that sort

  ### 14. Zoho Mail Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about Zoho Mail?**

stream and attachment search feature is handy and very helpful

**What do you dislike about Zoho Mail?**

extended time for all bug fix/technical support and No Hindi speaking support executive staff gives tough time to your IT team.

**Recommendations to others considering Zoho Mail:**

IT is a good tool with all the required features and ease of use. Integration and support lack specific expertise, but if you are good with the as-is product use, it is best to have.

**What problems is Zoho Mail solving and how is that benefiting you?**

An easy and efficient tool with all required enterprise features on a single platform helps improve individual productivity.

  ### 15. Another nice email service both for personal and professional use

**Rating:** 3.0/5.0 stars

**Reviewed by:** Lokesh M. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2019

**What do you like best about Zoho Mail?**

I like using Zoho mail because it helps in blocking spam messages and sort out various mails with ease.There is a facility of shared inboxes as well. You can also recover data very easily. Data recovery is one of the best features that I enjoy about Zoho mail. Also, blacklisting and white listing is quite an amazing feature that I like about Zoho mail. It makes it easy to keep only those people in loop that are important and keeping those out who are simply spam.

**What do you dislike about Zoho Mail?**

One of the things that I don’t like about zoho mail is that they don’t have the right kind of customer service. If you try to contact them, the replies and responses may be quite delayed and the problem you are facing might never be resolved. The contact options are not as required and even if you contact them, they don’t respond most of the times. One other things I don’t like is that they keep rising the prices of some very basic features which is quite disappointing.

**Recommendations to others considering Zoho Mail:**

I would simply recommend that if you use the zoho mail, then you will surely like the features. However, in case you face a problem, the response from customer care may be slightly delayed so it is always a possibility, that you face a little trouble there. You can try zoho mail, if you are finding an alternative of of your current email service provider.

**What problems is Zoho Mail solving and how is that benefiting you?**

One thing that has proven to be quite beneficial for us, overall is that monitoring of emails has become easier for me. The inbox sharing system has helped us a lot as well. Zoho email has a nice and easy to understand layout as well. So we were using Zoho email for our business emails as well.

  ### 16. Overwhelmed by Zoho Mail

**Rating:** 2.5/5.0 stars

**Reviewed by:** Abraham F. | Community Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about Zoho Mail?**

This mail service can be used on personal and enterprise tier, i've tried to set up my website's own mail service, for the first time i was overwhelmed by the amount of options that Zoho gives you, trying just the free version to taste their service, what i liked the most was the wizard, helpfull at 100% if you didn't know how to set up MX- records, or what they are, also, their help section is very good, consice, to the point and with pictures to help you out set up this, even though there are a lot options with zoho i think is a very good tool as a free option to personal or small business, once you've reached the set up the use of your mail and log in and giving others  their account is not that hard, i'm still learning about it and hopefully to make another review soon with the premium option.

**What do you dislike about Zoho Mail?**

I´ve made a mistake in the configuration and had to delete everything and start all over because the wizard couldn't finish the set up, this was my fault but i think the wizard should be a little more friendly when you don't finish the set up, like sending you an email with a link to finish the wizard and don't get lost in the procces like me.

**Recommendations to others considering Zoho Mail:**

I sugest to pay atention to the wizard and the first configuration to your mx records so you don't get lost like i did, don't be afraid it's actually more easy than others that we've tested.

**What problems is Zoho Mail solving and how is that benefiting you?**

Our web host didn't provide us with mail option, so we´re testing the free tier from Zoho to see if works for us and upgrade if neccesary.

  ### 17. Good to use, simple with required features

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2019

**What do you like best about Zoho Mail?**

Simple to use, sending emails/ calendar invite is easy.

**What do you dislike about Zoho Mail?**

When replying or forwarding emails, extra line is added to earlier email. For long email chain it becomes difficult to read older emails. 

**What problems is Zoho Mail solving and how is that benefiting you?**

A formal communication channel for the company.

  ### 18. Free under 5 users

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2019

**What do you like best about Zoho Mail?**

Zoho Mail worked well as a provider for my email on my custom domain... has all of the features you would need out of a typical email provider, like Gmail or Outlook...

**What do you dislike about Zoho Mail?**

Overall user interface... Can be cleaner..

**Recommendations to others considering Zoho Mail:**

Can be made cleaner

**What problems is Zoho Mail solving and how is that benefiting you?**

Managing emails

  ### 19. Free emails for your domain

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2019

**What do you like best about Zoho Mail?**

It has a very good App where you can manage your accounts. 

**What do you dislike about Zoho Mail?**

It was a little hard to implement with Google Cloud. 

**What problems is Zoho Mail solving and how is that benefiting you?**

I'm solving mailing with them and they work like a charm. 

  ### 20. Good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2019

**What do you like best about Zoho Mail?**

Feature and arrangements in sorting of emails are connected with all the levels

**What do you dislike about Zoho Mail?**

Mainly low security level. I feel the security and document handling is low

**What problems is Zoho Mail solving and how is that benefiting you?**

I started a domain free mail
Id. Its using for my small level divisions

  ### 21. Could be better sync 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2019

**What do you like best about Zoho Mail?**

I’m able to integrate all our email accounts we have with Zoho

**What do you dislike about Zoho Mail?**

Sometimes the system doesn’t push notifications when am emails arrives 
Customer service never came back to me after I reported an issue

**What problems is Zoho Mail solving and how is that benefiting you?**

Zoho allows us to have a lot of emails with minimal pricing 

  ### 22. Zoho Mail - ummmm

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Zoho Mail?**

When i joined Zoho i joined and was allowed to use my own domain for the 10 users that i had got for free the service was very good and good uptime

**What do you dislike about Zoho Mail?**

Spam filtering was not very good i had to pay for an external spam filter 
Cost to upgrade from free account to a payed account to add an extra domain on was not cheap 

**Recommendations to others considering Zoho Mail:**

Lots of web hosting packages out there that offer mail hosting aswell 

**What problems is Zoho Mail solving and how is that benefiting you?**

we were looking for cheap mail hosting after google stopped there free mail hosting for small business 

  ### 23. Nothing to write home to mom about

**Rating:** 3.0/5.0 stars

**Reviewed by:** Katey  Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2018

**What do you like best about Zoho Mail?**

It's pretty straightforward and easy to use. We don't have to spend a ton of money and it allows us to easily track campaigns, data and emails

**What do you dislike about Zoho Mail?**

There are certain plugins that work better with google which can be frustrating when you want to use that application

**What problems is Zoho Mail solving and how is that benefiting you?**

Managing emails and appointments. Easily tracking data

  ### 24. Work in progress, still has miles to go before it matches Microsoft Outlook and Gmail

**Rating:** 3.0/5.0 stars

**Reviewed by:** Srinivasan R. | Co-Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2017

**What do you like best about Zoho Mail?**

Ease of use, simple sign-up process, inexpensive, no ads

**What do you dislike about Zoho Mail?**

Not as reliable as Outlook or Gmail,  UI needs work, 

**Recommendations to others considering Zoho Mail:**

Zoho mail is great for start-ups and SMBs with less than 10 employees. It's relatively easy to get it up and running without the need of outside help. However, the reliability of Zoho mail leaves a bad taste in the mouth. There have been instances when I was certain that our emails have landed in the spam folder when sending out calendar invites to folks from other companies. The calendar integration is abysmal and there are no third party integrations out of the box. Although the basic email features are good, advanced features such as Filters need a bit of work. 

**What problems is Zoho Mail solving and how is that benefiting you?**

Business communication and productivity, Simple email service that provides basic email capabilities for a start-up or a small/medium sized business.

  ### 25. Overall Good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about Zoho Mail?**

I like how the mail attaches to my leads or accounts and I can see if someone opened it, received it or it bounced back. That is really helpful when sending important information to a lead who said they preferred email communication. I also like the ability to add signatures to the end of an email, although it is a little hard to find at first. You can customize your personal layout. 

**What do you dislike about Zoho Mail?**

I could not add a template myself. The administrator had to add it and then I could use it. It got to be a little difficult to navigate and too much of  a hassle so we never implemented any templates which would have saved me a lot of time. I also dont like the fact that when I sent an email through Zoho CRM it didnt automatically add to my outbox in Zoho Mail. It made it hard to search sent emails without opening the leads/accounts. 

**Recommendations to others considering Zoho Mail:**

I think this is a great software, it is great for tracking when recipients read/open an email as well.

**What problems is Zoho Mail solving and how is that benefiting you?**

We are offering our hosting platform to our clients. They will be able to integrate their menu with their POS system and have it automatically update. This will save them time everyday from manually updating their menus.  I have realized that in order to offer this value to our customers, we need to keep detailed notes on our interactions. 

  ### 26. Good software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2017

**What do you like best about Zoho Mail?**

Easy to use, very simple to send marketing information out

**What do you dislike about Zoho Mail?**

Doesnt integrate with other modules that easily

**Recommendations to others considering Zoho Mail:**

Easy to use, what you see is what you get

**What problems is Zoho Mail solving and how is that benefiting you?**

Marketing


## Zoho Mail Discussions
  - [Need bulk email sending feature.](https://www.g2.com/discussions/need-bulk-email-sending-feature) - 1 comment, 2 upvotes
  - [Can I use zoho for mass mailing operation?](https://www.g2.com/discussions/can-i-use-zoho-for-mass-mailing-operation) - 2 comments, 2 upvotes
  - [What is Zoho Mail used for?](https://www.g2.com/discussions/zoho-mail-what-is-zoho-mail-used-for) - 2 comments, 1 upvote
  - [Does Zoho one include Zoho Mail?](https://www.g2.com/discussions/does-zoho-one-include-zoho-mail) - 2 comments, 1 upvote
  - [Is Zoho Mail free?](https://www.g2.com/discussions/is-zoho-mail-free) - 4 comments, 1 upvote

- [View Zoho Mail pricing details and edition comparison](https://www.g2.com/products/zoho-mail/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A09%3A25+-0500&secure%5Bsession_id%5D=22d86aa5-99c0-48dc-8513-3aff7a936326&secure%5Btoken%5D=5d6223a5b62ec026fca3a4552543ec6512037a27ca527e26e1ab411f4373db34&format=llm_user)
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  - [SlackNotify](https://www.g2.com/products/slacknotify/reviews)
  - [Zoho Bookings](https://www.g2.com/products/zoho-bookings/reviews)
  - [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews)
  - [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)
  - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews)
  - [Zoho Flow](https://www.g2.com/products/zoho-flow/reviews)
  - [Zoho Marketing Automation](https://www.g2.com/products/zoho-marketing-automation/reviews)
  - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews)
  - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews)
  - [Zoho Social](https://www.g2.com/products/zoho-social/reviews)
  - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Zoho Mail Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Browser**
- Broswer Agnostic
- Browser Extensions
- Syncing

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Security - Domain Registrar**
- Advanced DNS management
- WHOIS privacy protection
- Two-factor authentication (2FA)

**Agentic AI - Note-Taking Software**
- Autonomous Task Execution

**Additional Functionality**
- @mentions
- Search/Filter
- Data Import/Export
- Alerts/Notifications
- Document Classification
- Task Management
- Meeting Notes
- Drag & Drop
- Wiki
- Reminders
- Access Controls/Permissions
- Calendar/Reminder System
- Document Storage
- Activity Dashboard
- Notes Management
- Calendar Sync
- Tagging
- Multi-Device Support
- Collaboration Tools
- Templates
- Dashboard
- File Sharing
- To-Do List
- Generative AI
- Commenting/Notes
- Content Scan
- Offline Access
- Annotations
- Full Text Search
- Task Tagging
- Handwriting Recognition
- Reporting/Analytics
- AI Copilot

**User Tools**
- Offline Access
- Search Bar
- Tags

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies
- Recurring Tasks
- Project Templates

**Shared Calendar**
- Calendar Collaboration
- Multiple Calendar Management
- Event Calendar
- Availability Management
- Event Management
- Email Management
- Appointment Management
- Attendance Management
- Booking Management
- Timesheet Management
- Task Management
- Employee Management

**Convenience and automation - Domain Registrar**
- Bulk domain management
- Domain parking
- Auto-renewal

**Editing Tools**
- Highlighting
- Annotations

**Accessibility**
- Screen Reader Compatibility
- Keyboard Shortcuts

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Support and service - Domain Registrar**
- Knowledge base and tutorials
- Domain transfer assistance
- 24/7 customer support

**Additional Functionality**
- Collaboration Tools
- Gantt/Timeline View
- AI Copilot
- Task Tagging
- Spreadsheet View
- Task Scheduling
- Search/Filter
- Email-to-Task Conversion
- Project Tracking
- Time Tracking
- Sub-Task Management
- Task Progress Tracking
- Third-Party Integrations
- Calendar Management
- Mobile Access
- Task Editing
- Reporting/Analytics
- Deadline Management
- API
- Dependency Tracking
- Document Management
- Assignment Management
- Project Planning
- Task Board View
- Workflow Management
- Activity Tracking
- Commenting/Notes
- Resource Management
- Task Import
- Dashboard
- Access Controls/Permissions
- Real-Time Notifications

**Workspace Options**
- Private Workspaces
- Collaborative Workspaces

**Integration**
- Sync Multiple Calendars
- Import Events
- Software Integrations
- Third-Party Integrations
- Website Integration

**Advanced management and features - Domain Registrar**
- Email forwarding and hosting
- Website builder integration
- Domain auction and backordering

**Notifications**
- Customized Calendar Notifications
- Location-Based Alerts
- Alerts/Notifications
- Mobile Alerts

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text
- Generative AI

**Agentic AI - Calendar**
- Cross-system Integration
- Calendar/Reminder System

**Additional Functionality**
- Address Book
- Class Scheduling
- Customizable Templates
- Email Reminders
- Scheduling
- Customizable Reports
- Real-Time Reporting
- Access Controls/Permissions
- SMS Messaging
- Automated Scheduling
- Task Scheduling
- Facility Scheduling
- Reminders
- Attendance Tracking
- Customer Database
- Collaboration Tools
- Customizable Branding
- AI Copilot
- Room Booking
- Real-Time Data
- Electronic Payments
- Customizable Forms
- Calendar Sync
- API
- Customizable Fields
- Drag & Drop
- Color Codes/Icons
- Event Scheduling
- Real-Time Updates
- Activity Tracking
- Reporting & Statistics
- Activity Dashboard

## Top Zoho Mail Alternatives
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,658 reviews)
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