--- title: LoopNet Reviews meta_title: 'LoopNet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how LoopNet works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 81 scale: '5' date_modified: '2026-11-11' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate ---

LoopNet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$

User Insights

Average based on 81 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

LoopNet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is LoopNet, and what problem is it built to solve?

LoopNet is an online commercial real estate marketplace focused on commercial property listings and availability.

What company sizes and industries is LoopNet the best fit for?

Positive experiences are most represented among small businesses and mid-market companies, with commercial real estate and real estate professionals forming the clearest industry groups.
  • Small businesses: 50 or fewer employees
  • Mid-market companies: 51–1,000 employees
  • Industries: Commercial Real Estate and Real Estate

What customer support options does LoopNet provide, and how do users find the overall support experience?

LoopNet provides support through FAQs and forums, email or help desk, and phone support. The experience is mixed: some users value having a representative they can reach by phone, while others describe difficult follow-up, unhelpful interactions, or limited availability outside standard business hours.

What features or capabilities could make LoopNet even more useful?

LoopNet could be more useful with stronger listing accuracy and easier ways to search and refine results. Users also point to opportunities to improve the depth and presentation of property information.
  • Improve listing freshness and accuracy, with clearer ways to correct outdated or incorrect details.
  • Make search more flexible with more precise filters and easier geographic searching.
  • Add more complete property details and stronger reporting options to support research and comparisons.

LoopNet Reviews (81)

Reviews

LoopNet Reviews (81)

3.3
81 reviews

What do users say?

Generated using AI from real user reviews
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NB
Nick B.
Small-Business (50 or fewer emp.)
"LoopNet Engages in False Advertising and Outright Scams"
0/5
What do you like best about LoopNet?

Absolutely nothing. This company failed to produce any successful leads whatsoever for my listing and charged me without even publishing my listing for the amount of time I paid for. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

The website makes it seem like I was paying for 3 month's worth of active listings. I disabled my listing while I was busy renovating the office and thought I could renew the listing for the rest of my term. The person I spoke to on the phone said I could pause the listing until was ready but I just called in today and now they're saying they can't renew my listing or use the payments I made towards actually publishing my listing for the 3 months I already paid for. I asked for a refund or at the very least the other 2 months' worth of active listing for my property and they refused. They were also incredibly rude and disrespectful over the phone. The phone agent called me personally insulted me. I'm having to file a fraud charge with my bank to resolve it. As a small business struggling to make ends meet, paying $600 for absolutely nothing is devastating. Review collected by and hosted on G2.com.

BV
Brent V.
Mid-Market (51-1000 emp.)
"Scam company charges after canceling"
0/5
What do you like best about LoopNet?

Nothing they are a scam company, use another company! Buyer beware!!! Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

They scam by charging fraudulent charges after canceling and they are constantly calling trying to upsell there services. Use another service!

This company has become a scummy scam outfit. I have used there services many times over 20 years.

Don't trust them anymore and they are not effective anymore in there marketing outdated program.

Do not waste your time and money with LoopNet and costar Review collected by and hosted on G2.com.

Zach T.
ZT
Zach T.
Real estate professional
Small-Business (50 or fewer emp.)
"Increased their rates significantly, USE CREXI INSTEAD"
1/5
What do you like best about LoopNet?

Their advertising platform was great for the year that I had them. Then it went downhill after that Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

They increased their rates by a whopping $50 per silver slot after my one-year term, which was $150/month for me. They did not inform me of the new rate increase until after my contract expired. They also weren't advertising my listings on a couple of occasions when I went to check on them on LoopNet Review collected by and hosted on G2.com.

Dan U.
DU
Dan U.
CFO Consultant
Small-Business (50 or fewer emp.)
"Awful and misleading. Loopnet / its employees are not honest and I will never use them again."
0/5
What do you like best about LoopNet?

Nothing about Loopnet. I would consider competitors to them. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Not easy to work with and misleading policies. I received zero leads Review collected by and hosted on G2.com.

IR
ilan r.
Owner
Small-Business (50 or fewer emp.)
"Good interface"
5/5
What do you like best about LoopNet?

The ease of use on both sides, for the lister and searcher. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Supply can become stale, not a reliable one stop shop. Review collected by and hosted on G2.com.

KM
Khalil M.
Real Estate Agent
"Great experience"
5/5
What do you like best about LoopNet?

Exposure to commercial RE, as well as access to vast inventory that will help find buyers and sellers to the commercial market. Extremely helpful in the business Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Most sellers and buyers need experts to assist them with the purchase of commercial real estate Review collected by and hosted on G2.com.

JL
Janice L.
Real Estate Broker
"Best Commercial Site"
5/5
What do you like best about LoopNet?

Great commercial properties available for consideration... Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Not a user friendly sign in or account creation.................................... Review collected by and hosted on G2.com.

Jennifer T.
JT
Jennifer T.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Primary Resource for CRE Marketing"
5/5
What do you like best about LoopNet?

LoopNet is one of the most widely recognized names in Commercial Real Estate and is a top resource for finding listed commercial properties. The listing service is free with opportunities to add on premium marketing services. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Listings are only available to CoStar subscribers unless you pay a hefty price to advertise the Loopnet listing. Competitors do not charge to list the property online for all to see. Review collected by and hosted on G2.com.

Ron B.
RB
Ron B.
Owner
"Bad experience - useless"
0/5
What do you like best about LoopNet?

They charge your credit card even if you removed all listings from their website. We ended up leasing the property with a broker. Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

They charge your credit card even if you removed all listings from their website. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Active marketplace to post real estate"
5/5
What do you like best about LoopNet?

There is plenty of options to enter information. I like that Loopnet allows you to mark a property as an auction and not just for sale. Customer service has always been phenomenal! Review collected by and hosted on G2.com.

What do you dislike about LoopNet?

Without an upgraded account it's hard to find listings when searching. Review collected by and hosted on G2.com.

Questions about LoopNet? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

BS
Bobb Sanchez
•
Last activity over 5 years ago

Can someone develop a better commercial property listing service without these drawbacks?

GU
Guest User

What is LoopNet used for?

0 Upvotes
0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
LoopNet Comparisons
LoopNet Features
Listing Syndication
Listing Management Portal
Agent Profiles