# Zillow vs Zumper Comparison

---
## Frequently Asked Questions

### What is the difference between Zillow vs Zumper?

Zillow and Zumper differ most clearly in their G2 reviewer ratings, review volume, and support scores, with Zillow having a larger review base and higher support satisfaction.

| [Zillow](https://www.g2.com/products/zillow/reviews) | [Zumper](https://www.g2.com/products/zumper/reviews) |
| --- | --- |
| 4.1/5 (307 reviews) | 4.2/5 (36 reviews) |
| Small-Business | Small-Business |
| 7.8 | 8.5 |
| 7.8 | 6.4 |
| Comprehensive property information and strong filtering options | Competitive pricing and broad advertising reach |



### How do the pricing models of Zillow and Zumper compare?

Zumper is rated higher for price satisfaction, indicating reviewers consider Zumper the stronger value compared to Zillow.

- **Zillow:** Reviewers note that staying at the top of search results is costly, and some express concerns about the value of paid lead services.
- **Zumper:** Reviewers highlight Zumper's competitive pricing and appreciate its affordability, especially for small companies with limited marketing budgets.
- **Switching reasons:** In recent reviews, some users mention switching to Zumper for its lower cost and broader advertising reach.



### What are the best alternatives to Zillow and Zumper?

The top 3 alternatives to Zillow and Zumper are Realtor.com, LoopNet, and Innago.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Zillow](https://www.g2.com/products/zillow/reviews) | 4.1/5 (307 reviews) | Small-Business | Some reviewers cite high costs for premium placement | Comprehensive property information and strong filtering options |
| [Zumper](https://www.g2.com/products/zumper/reviews) | 4.2/5 (36 reviews) | Small-Business | Competitive pricing and affordability praised by reviewers | Competitive pricing and broad advertising reach |
| [Realtor.com](https://www.g2.com/products/realtor-com/reviews) | 3.5/5 (92 reviews) | Small-Business | — | — |
| [LoopNet](https://www.g2.com/products/loopnet/reviews) | 3.3/5 (81 reviews) | Small-Business | — | — |
| [Innago](https://www.g2.com/products/innago/reviews) | 4.8/5 (692 reviews) | Small-Business | — | — |



### Which Multiple Listing Service (MLS) features should I prioritize when comparing Zillow and Zumper?

Buyers comparing Zillow and Zumper should prioritize Ease of Setup, Quality of Support, Meets Requirements, Ease of Use, and Price Satisfaction.

- **Ease of Setup:** Zillow scores 7.8, Zumper 8.5.
- **Quality of Support:** Zillow scores 7.8, Zumper 6.4.
- **Meets Requirements:** Zillow scores 8.2, Zumper 8.4.
- **Ease of Use:** Zillow scores 8.8, Zumper 8.4.
- **Price Satisfaction:** Zumper is rated higher for price satisfaction in recent reviews.



### What are the pros and cons of Zillow vs Zumper?

Zillow's headline strength is comprehensive property information and filtering, while Zumper's is competitive pricing and broad advertising reach.

- **Zillow strengths:** Comprehensive property data, strong filtering, ease of use, high exposure for listings, and robust lead tracking.
- **Zillow trade-offs:** Some reviewers cite high costs for premium placement, occasional inaccurate property data, and concerns about lead quality.
- **Zumper strengths:** Competitive pricing, broad advertising reach, easy setup, and effective lead generation for small businesses.
- **Zumper trade-offs:** Reviewers mention issues with integration, occasional glitches in the user interface, and lower satisfaction with customer support.



### Is Zillow or Zumper better for small businesses?

Zumper is the better fit for small businesses, with reviewers highlighting its affordability and effectiveness for small companies.

- **Zillow:** Largest segment is Small-Business; reviewers note strong exposure and comprehensive features but mention higher costs for premium placement.
- **Zumper:** Largest segment is Small-Business; reviewers consistently praise its competitive pricing and value for small companies with limited marketing budgets.



### Which Multiple Listing Service (MLS) platform has better integrations?

Zillow and Zumper are at parity for integrations, with reviewers mentioning integrations but no clear leader.

- **Zillow:** Reviewers mention integration with Appfolio and other MLS platforms in recent reviews.
- **Zumper:** Reviewers mention attempted integration with RentManager and connection with Padmapper, though some note integration challenges.



### How do Zillow and Zumper compare on customer support?

Zillow and Zumper differ materially on Quality of Support, with Zillow scoring 7.8 and Zumper 6.4.

- **Zillow:** Reviewers frequently describe responsive and helpful support, with several citing positive experiences and high satisfaction scores.
- **Zumper:** Reviewers report mixed experiences, with some praising support but others citing slow response times and unresolved issues.



### Which is easier to implement, Zillow or Zumper?

Zumper scores higher on Ease of Setup (8.5 vs. Zillow's 7.8), indicating reviewers find Zumper easier to implement.

- **Zillow:** Reviewers describe setup as straightforward and easy, with most reporting a smooth onboarding process.
- **Zumper:** Reviewers consistently highlight simple and fast setup, with many noting it is easy to get started and make changes.



### Which product has better Payment?

Zillow and Zumper are at parity on Payment, with both products supporting payment features but no clear reviewer preference.

- **Zillow:** No reviewer-cited Payment dimension score or feature difference; payment features are not a major theme in recent reviews.
- **Zumper:** Reviewers mention payment collection features, but also note glitches and mixed experiences with rent collection.



| | Zillow | Zumper | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 306 | 36 | 


---
## Ratings Comparison
| Rating | Zillow | Zumper | 
|---|---|---|
  | **Meets Requirements** | 8.2 (268 reviews) | 8.4 (30 reviews) | 
  | **Ease of Use** | 8.8 (277 reviews) | 8.4 (30 reviews) | 
  | **Ease of Setup** | 7.8 (44 reviews) | 8.5 (12 reviews) | 
  | **Ease of Admin** | 8.2 (35 reviews) | 8.2 (12 reviews) | 
  | **Quality of Support** | 7.8 (204 reviews) | 6.4 (23 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (35 reviews) | 7.8 (12 reviews) | 
  | **Product Direction (% positive)** | 7.1 (272 reviews) | 7.5 (28 reviews) | 

---
## Pricing

### Zillow

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zumper

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Rental Payment

| Product | Score | Reviews |
|---|---|---|
| **Zillow** | N/A | N/A |
| **Zumper** | N/A | N/A |

#### Platform Interoperability

| Feature | Zillow | Zumper | 
|---|---|---|
| **Pre-Built Connectors** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Zillow | Zumper | 
|---|---|---|
| **Payment** | Not enough data | Not enough data | 
| **Portal** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Cloud** | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Zillow | Zumper | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Zillow | Zumper | 
|---|---|---|
| **Customer Database** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Late Fee Calculation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Recurring Rentals** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Short/Long Term Rental** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Equipment Rental** | Not enough data | Not enough data | 

### Multiple Listing Service (MLS)

| Product | Score | Reviews |
|---|---|---|
| **Zillow** | 7.8/10 | 246 |
| **Zumper** | 7.5/10 | 23 |

#### Listing Service Features

| Feature | Zillow | Zumper | 
|---|---|---|
| **Premium Listings & Profiles** | 8.0 (99 reviews) | Not enough data | 
| **MLS Integration** | 8.2 (98 reviews) | Not enough data | 
| **Listing Management Portal** | 8.0 (97 reviews) | Not enough data | 
| **CMA Tools** | 7.6 (97 reviews) | Not enough data | 
| **Website Integration / Widgets** | 7.9 (98 reviews) | Not enough data | 
| **CRM Integration** | 7.8 (96 reviews) | Not enough data | 
| **Listing Syndication** | 8.1 (97 reviews) | Not enough data | 
| **Agent Profiles** | 8.1 (98 reviews) | Not enough data | 
| **Mortgage Calculators** | 7.9 (97 reviews) | Not enough data | 
| **Advertising & Marketing Tools** | 8.0 (98 reviews) | Not enough data | 

#### Listing Service Features

| Feature | Zillow | Zumper | 
|---|---|---|
| **Listing Syndication** | 8.2 (201 reviews) | 8.5 (18 reviews) | 
| **Listing Management Portal** | 8.0 (201 reviews) | 8.3 (18 reviews) | 
| **Agent Profiles** | 7.8 (208 reviews) | Feature Not Available | 
| **Premium Listings & Profiles** | 7.8 (191 reviews) | 7.6 (11 reviews) | 
| **Website Integration / Widgets** | 7.8 (190 reviews) | 7.0 (11 reviews) | 
| **CMA Tools** | 7.1 (165 reviews) | Feature Not Available | 
| **Mortgage Calculators** | 7.5 (190 reviews) | Feature Not Available | 
| **CRM Integration** | 7.2 (164 reviews) | 6.5 (8 reviews) | 
| **MLS Integration** | 7.6 (185 reviews) | 7.5 (12 reviews) | 
| **Advertising & Marketing Tools** | 8.2 (200 reviews) | 7.3 (10 reviews) | 

---
## Categories
**Shared Categories (1):** [Multiple Listing Service (MLS) Software](https://www.g2.com/categories/multiple-listing-service-mls)


**Unique to Zumper (1):** [Rental Payment Software](https://www.g2.com/categories/rental-payment)


---
## Reviewer Demographics

### By Company Size

| Segment | Zillow | Zumper | 
|---|---|---|
| **Small-Business** | 66.1% | 91.7% | 
| **Mid-Market** | 24.7% | 8.3% | 
| **Enterprise** | 9.2% | 0% | 

### By Industry

#### Zillow

- **Real Estate:** 55.1%
- **Marketing and Advertising:** 4.7%
- **Commercial Real Estate:** 4.1%
- **Information Technology and Services:** 3.0%
- **Computer Software:** 3.0%
- **Consumer Services:** 2.7%
- **Financial Services:** 2.0%
- **Automotive:** 1.4%
- **Insurance:** 1.4%
- **Human Resources:** 1.0%
- **Other:** 21.6%

#### Zumper

- **Real Estate:** 86.1%
- **Online Media:** 2.8%
- **Hospitality:** 2.8%
- **Banking:** 2.8%
- **Airlines/Aviation:** 2.8%
- **Accounting:** 2.8%

---
## Alternatives

### Alternatives to Zillow

- [Realtor.com](https://www.g2.com/products/realtor-com/reviews) — 3.5/5 stars (92 reviews)
- [LoopNet](https://www.g2.com/products/loopnet/reviews) — 3.3/5 stars (81 reviews)
- [Apartments.com](https://www.g2.com/products/apartments-com/reviews) — 4.1/5 stars (32 reviews)
- [Crexi](https://www.g2.com/products/crexi/reviews) — 4.6/5 stars (142 reviews)
- [Rightmove](https://www.g2.com/products/rightmove/reviews) — 4.4/5 stars (12 reviews)
- [Rentler.com](https://www.g2.com/products/rentler-com/reviews) — 4.6/5 stars (152 reviews)
- [PropertyPulse](https://www.g2.com/products/propertypulse/reviews) — 3.8/5 stars (89 reviews)
- [Rechat](https://www.g2.com/products/rechat/reviews) — 4.7/5 stars (99 reviews)
- [Rentberry](https://www.g2.com/products/rentberry/reviews) — 5.0/5 stars (25 reviews)
- [Showcase IDX](https://www.g2.com/products/showcase-idx/reviews) — 4.9/5 stars (12 reviews)

### Alternatives to Zumper

- [Innago](https://www.g2.com/products/innago/reviews) — 4.8/5 stars (701 reviews)
- [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) — 4.1/5 stars (374 reviews)
- [TenantCloud](https://www.g2.com/products/tenantcloud/reviews) — 4.4/5 stars (303 reviews)
- [RentRedi](https://www.g2.com/products/rentredi/reviews) — 4.4/5 stars (197 reviews)
- [Buildium](https://www.g2.com/products/buildium/reviews) — 4.4/5 stars (275 reviews)
- [Realtor.com](https://www.g2.com/products/realtor-com/reviews) — 3.5/5 stars (92 reviews)
- [DoorLoop](https://www.g2.com/products/doorloop/reviews) — 4.8/5 stars (253 reviews)
- [Avail, by Realtor.com](https://www.g2.com/products/avail-by-realtor-com/reviews) — 4.8/5 stars (153 reviews)
- [Rentler.com](https://www.g2.com/products/rentler-com/reviews) — 4.6/5 stars (152 reviews)
- [Crexi](https://www.g2.com/products/crexi/reviews) — 4.6/5 stars (142 reviews)

---
## Top Discussions

### Zillow

- Title: [What is Zillow used for?](https://www.g2.com/discussions/what-is-zillow-used-for) — 1 comment
  > **Top comment:** "To find your next dream home, apartment, condo, or townhome!
Or to list your own home for sale/rent!"
- Title: [Does Amazon own Zillow?](https://www.g2.com/discussions/does-amazon-own-zillow) — 1 comment
  > **Top comment:** "No"
- Title: [Does Zillow give good offers?](https://www.g2.com/discussions/does-zillow-give-good-offers) — 1 comment
  > **Top comment:** "yes"
- Title: [How do you compare Trulia to Zillow? Which one of these platformas are headed in the right direction](https://www.g2.com/discussions/14759-how-do-you-compare-trulia-to-zillow-which-one-of-these-platformas-are-headed-in-the-right-direction) — 1 comment, 2 upvotes
  > **Top comment:** "That is a really good question and I am glad you asked it because it doesn't have a simple answer, actually. The first thing to know, just in case you didn't..."

### Zumper

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/zillow-vs-zumper)