Zillow Reviews & Product Details

Zillow Rental Manager is an all-in-one platform designed to simplify the rental process for landlords and property managers. It offers a suite of tools that streamline tasks from listing properties to managing tenants, making it easier to fill vacancies and oversee rental operations efficiently. Key Features and Functionality: - Property Listings: Create and publish rental listings in minutes, reaching a vast audience across Zillow, Trulia, and HotPads. - Tenant Screening: Access comprehensive background checks, credit reports, and eviction histories to evaluate potential tenants effectively. - Digital Leases: Build and send lease agreements online, facilitating a secure e-signature process for both parties. - Online Rent Collection: Accept rent, utility payments, and move-in fees electronically, with funds deposited directly into your bank account. - Tour Management: Coordinate property showings by setting available times, allowing prospective tenants to schedule tours seamlessly. Primary Value and Solutions: Zillow Rental Manager addresses common challenges faced by landlords by integrating essential rental management tasks into a single, user-friendly platform. It saves time by automating processes such as tenant screening and rent collection, reduces paperwork through digital leases, and enhances property visibility to attract qualified renters quickly. This comprehensive approach empowers landlords to manage their properties more effectively and with greater confidence.

Seller

Zillow

Discussions

Zillow Community

Languages Supported

English

Solution Type

All-in-One

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 306 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Zillow Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Zillow, and what problem is it built to solve?

Zillow is a real estate platform that helps people explore home values and connect with real estate professionals as they buy, sell, rent, or finance a home. It is built to make the move from one home to another less difficult.

What company sizes and industries is Zillow the best fit for?

Positive feedback is concentrated among smaller organizations and users working in real estate, with mid-market organizations also represented.

Company size — Small businesses: The most prominent size segment among positive reviewers.
Company size — Mid-market: Also represented among positive reviewers.
Industry — Real estate: The clearest industry concentration, including residential and commercial real estate work.

What customer support options does Zillow provide, and how do users find the overall support experience?

The support experience is mixed: some users describe helpful, professional assistance, while others report slow responses or difficulty getting issues resolved. Zillow’s support channels aren’t specified here.

What features or capabilities could make Zillow even more useful?

Zillow could be more useful with fresher, more dependable property information and additional ways to narrow searches. The most common improvement themes include:

Update listing status and property details more promptly so information better reflects what is currently available.
Add more precise search filters for property features and amenities.
Make home-value estimates more accurate and clearer about their limitations.

G2 reviews are authentic and verified.

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Matthew L.

Agent

Small-Business (50 or fewer emp.)

Originally submitted 1/18/2023

"Zillow Review"

4.5/5

What do you like best about Zillow?

Zillow is an easy way to check house prices as well as comps for houses you are buying or selling. The site also lets you search for houses that are for sale by owner. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

It lets buyers think that the zestimate is the actual price their house could sell for. It will give them a false sense and most of the time the zestimate is not correct. Review collected by and hosted on G2.com.

Kevin L.

Senior Software Engineer

Small-Business (50 or fewer emp.)

11/15/2023

"Using Zillow daily"

5/5

What do you like best about Zillow?

I like it is a good experience whether you are using it in a web browser or in the mobile app. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

The only thing I could think of is using the map instead of the list view. Review collected by and hosted on G2.com.

Serdar O.

Founder

Small-Business (50 or fewer emp.)

12/12/2023

"my ultimate guide for investment"

4.5/5

What do you like best about Zillow?

I think this is the application that does this job best. It leads many different applications. It offers simple and detailed solutions. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

It would be much better if it multiplies alternatives from different countries. it can also offer more investment foresight. Review collected by and hosted on G2.com.

Denley R.

Product Development Director

Small-Business (50 or fewer emp.)

12/12/2023

"Prospect for Housing"

3.5/5

What do you like best about Zillow?

I love the functionality of the app - being about to see homes for sale and rent in my neighborhood with the map is great. It is a super user-friendly app. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

The communications between sellers/renters/buyers/ Review collected by and hosted on G2.com.

Verified User in Education Management

Mid-Market (51-1000 emp.)

12/15/2023

"Zillow is an Easy to Use Platform"

4.5/5

What do you like best about Zillow?

Zillow has a great mobile app that does not compare to other brands. It's geo software makes looking for homes, comparing the value of my home, and assessing the value of a particular area very convenient. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

There are times where Zillow will not filter search functions correctly, but it is easy to fix. Review collected by and hosted on G2.com.

Joshua G.

Small-Business (50 or fewer emp.)

1/2/2024

"Using Zillow for home shopping"

4/5

What do you like best about Zillow?

It's easy to look up information about the houses that are available in an area for sale Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Sometimes the information about houses is not all that accurate Review collected by and hosted on G2.com.

Sharath M.

Lead Consultant

Small-Business (50 or fewer emp.)

12/12/2023

"Best apartment finding partner"

4.5/5

What do you like best about Zillow?

Ease to find any real estate entity based on the address and give the visibility on the map along with prices. Best for finding apartment and homes for rent and sale. There are lot of filters like number of rooms or bathrooms, are available to fine tune the search and get most accurate information. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Some time the estimated prices on the site are not in line with the current market price range. Their customer service can be better. Review collected by and hosted on G2.com.

Robert B.

Vice President

Small-Business (50 or fewer emp.)

12/13/2023

"Zillow is great!"

4.5/5

What do you like best about Zillow?

Convenience, accuracy and scope of locations to be reviewed. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

Relies mostly on listings and tax records, which can be limiting Review collected by and hosted on G2.com.

Julie B.

Assst Manager II

Mid-Market (51-1000 emp.)

12/14/2023

"Zilow Review"

5/5

What do you like best about Zillow?

Zillow is a great platform to view houses. The website and app are very user friendly. It is easy to filter different settings and requirements in your home search. Review collected by and hosted on G2.com.

What do you dislike about Zillow?

There is nothing I don't like about Zillow. Review collected by and hosted on G2.com.