--- title: TriNet HR Plus Reviews meta_title: 'TriNet HR Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 471 reviews by the users' company size, role or industry to find out how TriNet HR Plus works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 471 scale: '5' date_modified: '2026-09-29' parent_category: name: HR url: https://www.g2.com/categories/hr --- # TriNet HR Plus Reviews **Vendor:** TriNet **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.0/5.0 **Total Reviews:** 471 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About TriNet HR Plus HR Plus (formerly Zenefits) is an administrative services organization (ASO) solution from TriNet designed to help meet these challenges by offering small and medium-sized businesses dedicated HR and or payroll expertise combined with a modern, all-in-one technology platform. Our expert support can be more cost-effective than hiring an in-house HR team, and our unified technology provides a smooth experience for both leaders and employees. With HR Plus, you gain the expertise to navigate compliance, along with personalized support and scalable technology that helps save you time and money. ## TriNet HR Plus Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of HR Plus, enjoying its neat UI and seamless navigation for an all-in-one experience. (14 reviews) - Users find the **easy onboarding** process of HR Plus invaluable for streamlining workflows and enhancing productivity. (5 reviews) - Users appreciate the **streamlined onboarding process** with HR Plus, enhancing productivity and compliance through integration. (5 reviews) - Users appreciate the **all-in-one payroll solution** that seamlessly integrates with onboarding and benefits administration. (5 reviews) - Users praise the **excellent customer support** of HR Plus, highlighting their friendliness and dedication to helping customers. (4 reviews) - Users appreciate the **easy access** of HR Plus, enabling seamless self-service for various employee needs. (4 reviews) - Payroll Ease (4 reviews) - Users appreciate the **user-friendly payroll management** of HR Plus, simplifying processes for small teams without unnecessary complexity. (4 reviews) - User Interface (4 reviews) - Easy Integration (3 reviews) **What users dislike:** - Users experience **poor customer support** with HR Plus, struggling with long response times and ineffective assistance. (12 reviews) - Users are frustrated by the **lack of essential features** in HR Plus, impacting their overall payroll experience. (5 reviews) - Users experience **email issues** with HR Plus, facing poor communication and unresolved support problems, causing frustration. (3 reviews) - Users are frustrated with the **integration issues** in HR Plus, leading to significant functional and reporting problems. (3 reviews) - Users often face a **lack of knowledge** about HR Plus, leading to errors and frustrating manual processes. (3 reviews) - Users often face **payment issues** with HR Plus, including miscalculations and unresponsive customer service that complicates payroll management. (3 reviews) - Users express frustration with the **poor support services** of HR Plus, highlighting inefficiencies and unresolved issues. (3 reviews) - Users face significant **service delays** with Zenefits, experiencing frustratingly long wait times and inefficient support processes. (3 reviews) - Software Bugs (3 reviews) - Tax Issues (3 reviews) ## TriNet HR Plus Reviews ### 1. AWESOME HR platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 20, 2016 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TriNet HR Plus?** I like that it's one stop for all HR needs that includes on boarding, benefits, reports, record keeping and much, much more. **What do you dislike about TriNet HR Plus?** They don't have a reputable 401K partner. **Recommendations to others considering TriNet HR Plus:** If you're a small company and growing either quickly or steadily, Zenefits is the way to go. It gives you back your time, saves time when it comes to ob boarding new hires, open enrollment, any employee changes are made easily. Hiring syncs with Lever - ATS. Support is responsive if you have an issue. You're saving money by using Zenefits, not saving with a PEO. With a PEO you have no insight or control of anything, you rely on the PEO and it's not good. They are not always available and anything you need you have to rely on them. Why do that when you can save money by using Zenefits. **What problems is TriNet HR Plus solving and how is that benefiting you?** The company has insight into what we're spending on benefits, we went from paper on boarding to paperless. Employees can update their information on their own, we can run our own reports or use the customized ones that are provided. A lot of information is at our fingertips when it wasn't before since we were using a PEO. On boarding a new hire is easy and free! ### 2. Horrible product that just doesn’t work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 19, 2018 **What do you like best about TriNet HR Plus?** Their logo looks nice and their name is catchy. Great branding firm! **What do you dislike about TriNet HR Plus?** PTO accrual was wrong and took their engineers over 6 months to fix. I could have tracked this myself in excel easier. The whole design is clumsy and difficult to navigate. They need some real product managers **What problems is TriNet HR Plus solving and how is that benefiting you?** Payroll and PTO tracking ### 3. Fantastically easy-to-use time saver for our small business **Rating:** 4.5/5.0 stars **Reviewed by:** Jameson S. | Operations & HR Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 02, 2018 **What do you like best about TriNet HR Plus?** We've used Zenefits for 2.5 years. Despite the "automation" nature of their products, I've been very impressed with how personal the service is. Each of the Zenefits reps I've dealt with has not only been friendly, but super responsive and knowledgeable. **What do you dislike about TriNet HR Plus?** They seem to have recovered well from the CEO shakeup and turmoil from 2016, but it's something that sticks at the back of your mind - are they stable enough for us to keep relying on them more and more? My sense is that they are, but it's hard sometimes not to wonder. **Recommendations to others considering TriNet HR Plus:** If you're using it for the free features, it's hard to go wrong. There's very little risk. That's how they get your attention, and it's a neat model. **What problems is TriNet HR Plus solving and how is that benefiting you?** We're onboarding new employees with ease and we've automated our Annual Enrollment process. We're currently considering using them for payroll too. ### 4. So far the best HR software **Rating:** 5.0/5.0 stars **Reviewed by:** Jack C. | Recruiter, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 13, 2017 **What do you like best about TriNet HR Plus?** Zenefits helps us to manage our HR department much easier. Candidates are always on track, the moment when people accept the offers we will be notified immediately. We also begin to consider using it's payroll function in the near future. The platform is clean and nice, easy to use. **What do you dislike about TriNet HR Plus?** Nothing is more frustrating when you are about to discuss with the new employees about their 401(k) and the website shows it encounter system issues. The cost for each employee is also an interesting issue, since it charges us by the number of employees. Wish they can do a bundle sale, for instance, different price sets for 1-10, 11-49, 50-100 employees, etc. **Recommendations to others considering TriNet HR Plus:** Consider changing the price setting. It will encourage more start-ups to use Zenefits if it offers more flexible price based on the current number of employees and the future growth. **What problems is TriNet HR Plus solving and how is that benefiting you?** Onboarding, benefits, and hopefully payroll next year. ### 5. Huge Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jihee K. | HR Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 27, 2017 **What do you like best about TriNet HR Plus?** Zenefits has gone thru a lot of changes THANKFULLY and as a customer for 3 years now, I've seen a huge improvement and I hope it doesn't end. Specifically, I like how much easier open enrollment is now. **What do you dislike about TriNet HR Plus?** There certainly are areas of improvement but I think the more you communicate with them, they're able to find ways to make the platform work for your needs. It's really the only way to get things fixed. But if I had to point out one (tiny) flaw, it's when offer letters are resent, they candidate does not get notified. We need to actually email the candidate to log back in to Zenefits to view their updated offer. It's minor. I know. **What problems is TriNet HR Plus solving and how is that benefiting you?** Zenefits is our main HR platform and it takes care of all of our benefits. I'm pretty happy with it. ### 6. So Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 26, 2018 **What do you like best about TriNet HR Plus?** It takes a lot of the legwork out of HR tasks!! **What do you dislike about TriNet HR Plus?** I wish we could have a virtual administrator so I could get out of it completely **What problems is TriNet HR Plus solving and how is that benefiting you?** Keeping track of documents, onboarding, benefits, etc. ### 7. Zenefits Review **Rating:** 3.0/5.0 stars **Reviewed by:** Lauren A. | Account Manager, E-Learning, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 31, 2018 **What do you like best about TriNet HR Plus?** I like that it is easy to request time off and access my paycheck easily. I also like that commuter benefits are built into this and also easily accessible. **What do you dislike about TriNet HR Plus?** Zenefits recently messed up our companies benefits, so I am still unsure as to whether or not im insured at the moment because of this. This should have been something they jumped on top of ASAP but from what I heard they were not very sympathetic considering it was their mess up. **Recommendations to others considering TriNet HR Plus:** Its not the worst, not the best. **What problems is TriNet HR Plus solving and how is that benefiting you?** I wouldn't say its solving any problems. Its just an easy way to see your benefits, payroll, ect... ### 8. Everything you need in one place **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 10, 2018 **What do you like best about TriNet HR Plus?** All your HR needs in one place. We have employees in more than one location all over the country. Zenefits makes onboarding easier and it happens with far fewer emails. It also offers a lot of safety where employees do not have to send sensitive information via email. **What do you dislike about TriNet HR Plus?** Not all of the services are offered to us due to locations where we operate. We cannot run payroll or add contractors because of where we do business. We are also unable to sync with our benefits provider **Recommendations to others considering TriNet HR Plus:** Good for small businesses with employees in several work locations **What problems is TriNet HR Plus solving and how is that benefiting you?** Keeps our HR department more organized and accessible anywhere. It is more secure and frees up a lot of space for storing paper files. Our employees like that they have access to all of their paperwork and are able to make any changes to tax withholding or direct deposit very easily. ### 9. Love Zenefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2018 **What do you like best about TriNet HR Plus?** Helps me as an Admin that wears many hats in a small and quickly growing company! There are so many helpful features and you can start with a few to tryout and add more as you need. I also like that it integrates with other platforms we use. **What do you dislike about TriNet HR Plus?** I wish the integrations could do more in pushing info back and forth. **What problems is TriNet HR Plus solving and how is that benefiting you?** Keeping an accurate track for paid time off and keep all the details of an employees time at the business in one place. Helpful for signing up for insurance. ### 10. Cloud-based all-in-one HR Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** David K. | Head of HR, Music, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 08, 2018 **What do you like best about TriNet HR Plus?** One Stop HR. Ease of use, integration of employee management info both from admin and employee pov, user interface, HR compliance resourcing. **What do you dislike about TriNet HR Plus?** As an early adopter, Zenefits is continually improving. Until recently, customer service and additional services (like FSA) lacked effective problem resolution and solutions orientation (significantly improving!). Needs Org Chart capability. Reporting is limited. **Recommendations to others considering TriNet HR Plus:** Depending on size and budget of your company, Zenefits provides great HR management software solutions! Easy for employees to use. Benefits admin integrates benefits well. A big value-add! **What problems is TriNet HR Plus solving and how is that benefiting you?** HR benefits admin (medical, dental, vision, FSA), employee management software (PTO tracking, employee database). Provides employee info and access to review and manager their info. ### 11. New to PR portion of Zenefits **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria R. | Financial Controller, Computer Software, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 04, 2018 **What do you like best about TriNet HR Plus?** So far I like the ease of the product. **What do you dislike about TriNet HR Plus?** The pricing was a bit high compared to industry standards. **Recommendations to others considering TriNet HR Plus:** Try it you may like it. **What problems is TriNet HR Plus solving and how is that benefiting you?** Hiring/Firing, Benefits, and now Payroll. ### 12. Great features **Rating:** 5.0/5.0 stars **Reviewed by:** Sean E. | Executive Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 10, 2018 **What do you like best about TriNet HR Plus?** Onboarding tools, employee performance section. **What do you dislike about TriNet HR Plus?** The mobile application is light in features. **What problems is TriNet HR Plus solving and how is that benefiting you?** Having new hire paperwork 100% completed. ### 13. Zenefits Is Clunky **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 22, 2018 **What do you like best about TriNet HR Plus?** I enjoy that it helps me get paid from a certain company. That's about it. **What do you dislike about TriNet HR Plus?** When I was living abroad, Zenefits wouldn't allow me to put in an address that wasn't in the U.S. I had to use a family address after troubleshooting for a long time. **What problems is TriNet HR Plus solving and how is that benefiting you?** Payment, that's all. I get paid via Zenefits. ### 14. Zenefits Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** April 25, 2018 **What do you like best about TriNet HR Plus?** -Cost -Online Onboarding -Employees can control their payment accounts, exemptions online. **What do you dislike about TriNet HR Plus?** -If you don't use Zenefits as a broker, you can do open enrollment -Customer Service is average at best and can't handle complex issues. Poor communication when issues arise **Recommendations to others considering TriNet HR Plus:** 1. It's very cost friendly but customer service is definitely lacking. If you need a quick and easy solution Zenefits is great. However, if you need assistance with complex issues you will be very frustrated. **What problems is TriNet HR Plus solving and how is that benefiting you?** Payroll, Storage of Employment documents, & Onboarding. ### 15. Great for small/medium business **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Director of Human Resources, Individual & Family Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 06, 2017 **What do you like best about TriNet HR Plus?** Zenefits helps keep a good portion of HR paperwork all in one spot. HR always has a tremendous amount of paperwork and deadlines, so it's amazing to find a product to keep a lot of that chaos all in one spot. We use Zenefits for our benefits, onboarding, documents, tracking and reminder for training, and several other features. It has organized and decreased the amount of paper on my desk by a lot. One great feature is that it's fairly easy to customize to fit to your company rather than the company trying to fit to the software. We continue to find new ways to utilize it which makes it easy for me to justify it to the CFO & ED. We have definitely found efficiency and effectiveness with this product. For any business that can't afford the ridiculous prices they have for other software, Zenefits has a great bang for the buck! **What do you dislike about TriNet HR Plus?** Although I love Zenefits, there have been some bumps in the road. We've been using Zenefits for two years and it has definitely changed a lot in those two years. Sometimes things are changed without the best of communication, but it is getting better than it was two years ago. And truthfully, even though some of the changes surprised me, most of them really were good changes, so that helped. There are a few things within the categories I use that I would change for my particular business, but that would happen with any software. They are, however, very good about listening to their customers on what they want changed. All in all, not a lot to gripe about. **Recommendations to others considering TriNet HR Plus:** I highly recommend Zenefits, especially to any company that would like to ease into software to help with their HR needs. Zenefits is pretty easy to use, which is nice when starting a new software in a business. Make sure to utilize part of it you can, it will save you money in the long run. **What problems is TriNet HR Plus solving and how is that benefiting you?** It has tremendously limited our benefits paperwork, which is amazing! It has also streamlined our onboarding process and I have only heard positive feedback from our new hires. We also use the ACA tool, which has saved our company money and made it fairly easy to follow those regulations. The documents section has also changed several of our processes and helped us stay compliant with state agency regulations we must follow. ### 16. Good platform for HR management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 27, 2018 **What do you like best about TriNet HR Plus?** The way to get in one place all the centralized data and documents about a worker. **What do you dislike about TriNet HR Plus?** sometimes it is hard to understand how many hours do we have available for vacations. **Recommendations to others considering TriNet HR Plus:** If you want a good hr tool check this one, it's easier to use and have all the data of your coworkers in one place. **What problems is TriNet HR Plus solving and how is that benefiting you?** Get in only one place all the data about all the company. We can also have departments and check data using filters. ### 17. Zenefits Review **Rating:** 5.0/5.0 stars **Reviewed by:** Betsy P. | Human Capital Manager & Marketing Specialist, Financial Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 30, 2017 **What do you like best about TriNet HR Plus?** I love that all employee paperwork is accessible in one spot. Also, it makes open enrollment so much easier. Plus, the reporting is excellent! **What do you dislike about TriNet HR Plus?** I'd like to use Zenefits HRA/FSA offering, but we can't set it up with Zenefits the way we use at TrueWealth. As a result, we use MedCom. I'd love to move all HR to Zenefits if I could. **Recommendations to others considering TriNet HR Plus:** Talk to current customers and find out the creative ways they use Zenefits. It is amazing all the new stuff I learn from being involved with ClubZen and the Community Group. **What problems is TriNet HR Plus solving and how is that benefiting you?** To have HR in one place, such as benefits, payroll, 401k, PTO, time keeper; better system for employee paperwork ### 18. Great for small business HR **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wireless | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 17, 2018 **What do you like best about TriNet HR Plus?** I love that all of our HR is done through this one app (payroll, benefits, time off management, etc) and that employees can easily access their information and make updates whenever they'd like. **What do you dislike about TriNet HR Plus?** I've reached out a few times for a demo of their time & attendance recording options and haven't received a response. They have a 'request a demo' button that I'm thinking probably doesn't work! **What problems is TriNet HR Plus solving and how is that benefiting you?** Zenefits does a lot of the not-so-fun HR duties for us. We don't have to hassle with running our own payroll and filing taxes, employee documentation is available and easily accessible anytime (for us an employees), they manage and administer our benefits, and they help us make sure we are complying legally regarding things like hiring and termination. ### 19. Great for on-boarding! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 17, 2018 **What do you like best about TriNet HR Plus?** The ease of on-boarding documentation and sign up for benefits. We love the email reminders and notifications we receive prompting us to complete on-boarding and benefits tasks. Also have had great success with health benefits new enrollment and assistance with selecting new plans/providers. **What do you dislike about TriNet HR Plus?** There are limitations with integration. We are currently working to extract data surrounding PTO stats for a dashboard and it has not been seamless. **What problems is TriNet HR Plus solving and how is that benefiting you?** Streamlining/updating our on-boarding process. Managing our health benefits new enrollment process. ### 20. Easy to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 24, 2018 **What do you like best about TriNet HR Plus?** My favorite part is the document repository for all of the onboarding materials. Being able to run a report to see who has signed off on the document is a huge time-saver. **What do you dislike about TriNet HR Plus?** The reporting function is rudimentary. The lack of filters before you run a report means you have to filter and sort an already-run Excel spreadsheet, which can sometimes lead to errors. **What problems is TriNet HR Plus solving and how is that benefiting you?** The biggest problem we solve is that employees have to take responsibility for their benefits and personal information. For a long time HR had the tedious task of manually entering benefits information into various systems only to have something come out incorrect because of administrative error or sloppy handwriting. ### 21. Excellent adoption across all users **Rating:** 5.0/5.0 stars **Reviewed by:** Sam C. | VP Employee Experience, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 21, 2017 **What do you like best about TriNet HR Plus?** Configuration and overall setup of the system is intuitive and it's clear what is possible and not within workflows and available fields. What really sets it apart is the ease of adoption for users - with just a few tips, employees and managers can complete their tasks. **What do you dislike about TriNet HR Plus?** In some cases there is a trade-off to get the simplicity which limits alternate configurations for different employee segments. Also, training videos posted on youtube doesn't seem appropriate for a technology as comprehensive as this. **What problems is TriNet HR Plus solving and how is that benefiting you?** Managing a geographically disperse set of employees within on standard system. We have seen quicker process completion times from open enrollment, time off requests and managing savings accounts. ### 22. Accomplished **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 19, 2018 **What do you like best about TriNet HR Plus?** I like the great customer service they offer **What do you dislike about TriNet HR Plus?** Some apps are not user friendly needs more work **Recommendations to others considering TriNet HR Plus:** Try it you will love it **What problems is TriNet HR Plus solving and how is that benefiting you?** Zenefits has solved our payroll problems ### 23. We all need insurance **Rating:** 1.5/5.0 stars **Reviewed by:** Alyssa S. | Account Manager, E-Learning, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 31, 2018 **What do you like best about TriNet HR Plus?** Basically I just like that I get paid (at some point) and I think have health insurance. And commuter benefits are nice **What do you dislike about TriNet HR Plus?** Zenefits is very touch and go with our company so far. We we're questionably without health insurance for the month of January and have had late paychecks/errors. **Recommendations to others considering TriNet HR Plus:** Wait for them to figure everything out first. All the ducks are not in line yet. **What problems is TriNet HR Plus solving and how is that benefiting you?** Pay stubs, company contacts and structure, insurance, commuter benefits. ### 24. Zenefits - easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea C. | Pharmaceutical Recruiter, Pharmaceuticals, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 17, 2018 **What do you like best about TriNet HR Plus?** I like that it is easy to use and navigable. The old software I used (Oracle), was very slow and had to go through a bunch of tabs before you got where you wanted to be. **What do you dislike about TriNet HR Plus?** It can be confusing how it resets when you request time off. I thought I had accidentally requested vacation one time when I did in fact select sick time. **What problems is TriNet HR Plus solving and how is that benefiting you?** Easily tracking hours and has available information on benefits ### 25. Great platform that it constantly improving. **Rating:** 4.5/5.0 stars **Reviewed by:** Erica C. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 18, 2018 **What do you like best about TriNet HR Plus?** The platform is easy to use for employees and admin alike. It simplifies annoying HR tasks leaving time for other matters. **What do you dislike about TriNet HR Plus?** The payroll reporting could be better. There have been issues with the calculations in the past. **What problems is TriNet HR Plus solving and how is that benefiting you?** The benefits administration is great. ### 26. All-in-one **Rating:** 4.5/5.0 stars **Reviewed by:** Kristi B. | Director of Operations, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 09, 2017 **What do you like best about TriNet HR Plus?** Zenefits makes our on-boarding process so easy for us and our new employees. Everything is in one place, and easy to use. It is nice to have the support they provide as well. We just went through open enrollment, and it was so easy to pick our new plan and get everyone signed up who was interested. **What do you dislike about TriNet HR Plus?** The only think I dislike is that we don't run our payroll through them so we have to send documents to our payroll provider. **Recommendations to others considering TriNet HR Plus:** Give them a shot. I know there was some bad press around them, but we never experienced any of that. And, they have been very easy to work with the whole time. They communicate well, and you can reach them by phone or email. The follow up even when they don't have an update yet, but want you to know they are still working on items for you. **What problems is TriNet HR Plus solving and how is that benefiting you?** Compliance across the board. ### 27. Great value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 12, 2017 **What do you like best about TriNet HR Plus?** I'm really impressed with zenefits thus far. I've yet to have many of the problems that some of the reviewers have, but i will take note of any and update my review. I also like the ability to consolidate all of our HR-related resources into a single portal and/or mobile app for my employees. **What do you dislike about TriNet HR Plus?** none to think of yet. If i really had to find a con though, it would be that their "Time and attendance" app is separate from their main Zenefits app. **Recommendations to others considering TriNet HR Plus:** If you are considering using Zenefits, make sure you weigh it against its competitors. It does a lot of things, but it does few of them perfectly. A jack-of-all-trades, master of none type of solution. **What problems is TriNet HR Plus solving and how is that benefiting you?** It has allowed us to centralize the large majority of our HR-related tasks. ### 28. Zenefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 16, 2018 **What do you like best about TriNet HR Plus?** The customer service team has been awesome. Although Zenefits is missing some functionality we'd have in an ideal world, the team always helps us come up with creative solutions to make it work for what we need. **What do you dislike about TriNet HR Plus?** We have multiple affiliated businesses and I would love to be able to have a dashboard to update all of them at once. **What problems is TriNet HR Plus solving and how is that benefiting you?** Employee onboarding has become a ton easier! I love sending out offer letters through zenefits and having the employee accept and begin the onboarding process. ### 29. Simple and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 08, 2018 **What do you like best about TriNet HR Plus?** Zenefits has a very user friendly interface that simplifies the experience for the associates and for record keepers. The reports help keep things in order and the tools that are built in make human resource management easy. Everything is logical and support is rarely needed. **What do you dislike about TriNet HR Plus?** A few glitches. Having issues with uploading documents but support and engineers are already working on it **What problems is TriNet HR Plus solving and how is that benefiting you?** Employee appreciation is made simple when you can pull work anniversaries and birthdays and export them into excel and make a fun recognition calendar. ### 30. Everything I need for HR compliance in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Kat E. | HR & Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2018 **What do you like best about TriNet HR Plus?** Zenefits has made it so easy to access employee time, PTO, benefits, and personal info in one place. **What do you dislike about TriNet HR Plus?** The portal can be a bit hard to navigate at first--there is SO much available that it's hard to understand what all Zenefits can do right off hand. **What problems is TriNet HR Plus solving and how is that benefiting you?** We've solved the issue of too much paper--with Zenefits we've been able to go completely paperless with our employee files. ### 31. Good HR platform for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 18, 2018 **What do you like best about TriNet HR Plus?** Free Lite HR platform. Aims to be a one stop shop for all HR needs and provides palatable solutions for all services. **What do you dislike about TriNet HR Plus?** Slightly more expensive then Gusto who is slowly moving into Zenefits space while Zenefits is moving into their space. **What problems is TriNet HR Plus solving and how is that benefiting you?** We manage our benefits and core HR through Zenefits ### 32. Great at some things, not at others **Rating:** 3.5/5.0 stars **Reviewed by:** David C. | Director of Sales, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 10, 2018 **What do you like best about TriNet HR Plus?** Zenefits does have a novel concept and does help untangle the mess of benefits for a small company **What do you dislike about TriNet HR Plus?** Payroll is not as easy and so we moved to another platform for that. Obviously, the company culture is important when we do business and we weren't thrilled with the shenanigans from earlier **What problems is TriNet HR Plus solving and how is that benefiting you?** Benefits and HR administration is our biggest area. The process for onboarding benefits for new employees is very easy and hands off for management ### 33. All in one HR resource **Rating:** 5.0/5.0 stars **Reviewed by:** Ryland S. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 26, 2018 **What do you like best about TriNet HR Plus?** I love the user interface, how easy it is to navigate through the often-annoying features of HR software. The branding of the software makes it feel like you're not completing paperwork **What do you dislike about TriNet HR Plus?** Some more help tutorials would be great. More thorough help on choosing insurance plans would be great. **Recommendations to others considering TriNet HR Plus:** Keep working on making insurance selection easier **What problems is TriNet HR Plus solving and how is that benefiting you?** Almost everything HR related. Commuter Benefits Time off Pay Stubs Insurance ### 34. Great for tracking benefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 18, 2018 **What do you like best about TriNet HR Plus?** Zenefits helps me keep track of all of my benefits in the same, easy to access location. **What do you dislike about TriNet HR Plus?** My employer hasn't taken advantage of all of the features of Zenefits (e.g. payroll, PTO requests). As a result, I have to keep track of a few different systems. I believe Zenefits has the ability to solve that problem though. **Recommendations to others considering TriNet HR Plus:** I would definitely recommend using Zenefits to track benefits for a small business (less than 50 employees). It is very user-friendly and multifaceted. **What problems is TriNet HR Plus solving and how is that benefiting you?** It streamlines the process for hiring paperwork, medical/dental/ and disabiilty insurance and FSA enrollment, and makes for an easy way to disseminate info about these benefits. ### 35. Hardworking Team that Addresses Users Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 09, 2018 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TriNet HR Plus?** Zenefits is always hard at work improving its interface that makes it a significant system of choice for self-serve benefits software. **What do you dislike about TriNet HR Plus?** I wish there is a point of contact for a company administrator who can answer questions and provide a historical relationship between the company and Zenefits if the company encounters challenges in having an administrator for a long term. **What problems is TriNet HR Plus solving and how is that benefiting you?** Minimizes paperwork that adds to efficiency and simplicity in process. ### 36. Great Service-Comprehensive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 15, 2018 **What do you like best about TriNet HR Plus?** I like how I can now call someone, and people seem to care that I get help. While I've had issues in the past, I've never had a rude Zenefits support person. **What do you dislike about TriNet HR Plus?** That it doesn't integrate into our 401k. **What problems is TriNet HR Plus solving and how is that benefiting you?** Integrations and ease of hiring ### 37. Zenefits - Manager Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 15, 2018 **What do you like best about TriNet HR Plus?** - Grouping of employees to managers - Collaborative notes in one-on-ones - tracking for candidates to new hires to ongoing employees **What do you dislike about TriNet HR Plus?** - user interface when it comes to the employee specific details. Ex: the navigation to the employee specific PTO is a bit non intuitive/can be simplified. **What problems is TriNet HR Plus solving and how is that benefiting you?** Streamlined employee management across all levels. HR has birds eye view, departmentalization, and management pods beneath them. ### 38. Lacking in basic tools for employee self-service **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 19, 2017 **What do you like best about TriNet HR Plus?** When we used it, I did like how easy it was to navigate through the website - I did not feel as though I were overwhelmed by needless clutter. As superficial as it sounds, I actually was a fan of their old logo as well - it felt warm and classic. **What do you dislike about TriNet HR Plus?** I didn't feel like it was easy to reach the information that mattered most to me. When I joined my current company, there were only two of us as interns at the company so the issues weren't insurmountable but became harder as we grew in full-time employee numbers. **Recommendations to others considering TriNet HR Plus:** I would recommend that others considering Zenefits thoroughly examine the various options available to them and do the necessary research and brainstorming to make sure that this is what will work for your situation and for your foreseeable future. **What problems is TriNet HR Plus solving and how is that benefiting you?** When we used it, it was as a very basic HR/payroll tool. ### 39. HR Management and On-Boarding **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | CEO & President, Information Technology and Services, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 15, 2017 **What do you like best about TriNet HR Plus?** Ease of use , access to HR information and the on-boarding process reduced from 2 weeks to 2 hours. In our business on-boarding is critical to our success and the success of our customers. Annual benefit renewal could not be easier. Lastly, the support from the knowledgeable Zenefits staff is second to none. **What do you dislike about TriNet HR Plus?** Integration with 3rd Party Payroll is extremely difficult. This is the only area where support is poor to say the least. **What problems is TriNet HR Plus solving and how is that benefiting you?** Centralized storage of HR documents and ease of on-boarding new employees. We improved on-boarding from 2 weeks to 2 hours. Immediate access by authorized personnel to all employee HR information. Integration with our Review Management System (ReviewSnap) was extremely easy. ### 40. Zenefits : Giving Me Time Back in My Day **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2017 **What do you like best about TriNet HR Plus?** My favorite part about Zenefits is how it simplifies my onboarding process by keeping everything online. **What do you dislike about TriNet HR Plus?** I'm sad that Zenefits is no longer functioning as a health insurance broker. The fact that we will have two different systems to use for this going forward is concerning, and I'm worried things will get messed up or lost in communication during my open enrollment and general new hire enrollments in insurance. **Recommendations to others considering TriNet HR Plus:** Make sure everything during your implementation goes perfectly so your use of the product going forward is seamless. Their support has really improved over the years, and I do appreciate the feedback they ask for to make their product better and better. **What problems is TriNet HR Plus solving and how is that benefiting you?** Onboarding documents moved to completely electronic, making the process fast and easy for both the employer and the employee. ### 41. Field Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 24, 2018 **What do you like best about TriNet HR Plus?** All HR functions are integrated related to an employee are integrated into one easy to use interface. **What do you dislike about TriNet HR Plus?** The reporting capabilities are limited. Not many options to create custom or ad hoc reports. Pre-determined reports are OK - but could be more in depth. **What problems is TriNet HR Plus solving and how is that benefiting you?** Payroll, employee information, PTO/Vacation requests. ### 42. Excellent Onboarding tool **Rating:** 4.5/5.0 stars **Reviewed by:** Angela A. | Talent Acquisition Manager, Hospital & Health Care, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 26, 2018 **What do you like best about TriNet HR Plus?** Easy to use, simple, modern. I really like this tool as a go between signed offer letter and start date. **What do you dislike about TriNet HR Plus?** I haven't come across anything I don't like. **Recommendations to others considering TriNet HR Plus:** If you're looking for an easy to implement tool for new hires, this is it! I highly recommend this tool. **What problems is TriNet HR Plus solving and how is that benefiting you?** New Hire Onboarding ### 43. Lack of Customer Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 06, 2017 **What do you like best about TriNet HR Plus?** The price. Until they started charging. **What do you dislike about TriNet HR Plus?** Aside from system errors throughout the year and a requirement to audit all information pushed from Zenefits into payroll and benefits systems, our benefits renewal was a mess. System problems with their "beta version" held up the roll out and we spent as much time waiting for Support to open on the West Coast. Waiting until 11:00 EST to get support should be obsolete today. **What problems is TriNet HR Plus solving and how is that benefiting you?** Zenefits was our one-stop HR solution for recruiting, onboarding, benefits management and personal/payroll information. It is a single source, which is good. However the system has many bugs and we constantly were auditing information to ensure payroll and benefits were accurate. ### 44. Great platform for multiple HR initiatives **Rating:** 4.0/5.0 stars **Reviewed by:** Eric B. | Product Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 28, 2017 **What do you like best about TriNet HR Plus?** Simple place to go to and find necessary HR information. Easy to submit time off, review employee handbook for policies, view employee directory, setup flex transportation with spending card, and managing benefits. **What do you dislike about TriNet HR Plus?** Commuter benefits don’t decrease amounts as frequently as I would like. Hard to get sense what how much I currently have in my account. **What problems is TriNet HR Plus solving and how is that benefiting you?** Having a single place for HR management. ### 45. Simple and Extensive **Rating:** 4.5/5.0 stars **Reviewed by:** Nikita P. | Overlord, Renewables & Environment, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 07, 2018 **What do you like best about TriNet HR Plus?** It looks great and is easy to use, with great support. **What do you dislike about TriNet HR Plus?** Would like to see more integrations, possibly on the 401K side. **What problems is TriNet HR Plus solving and how is that benefiting you?** Streamlines hiring/onboarding, as well as payroll and time off requests, are the in terms of saving time. ### 46. Zenefits review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 24, 2018 **What do you like best about TriNet HR Plus?** I like that Zenefits is really simple and intuitive to use and combines different HR needs into one platform. **What do you dislike about TriNet HR Plus?** There actually isn't anything I particularly dislike. **What problems is TriNet HR Plus solving and how is that benefiting you?** We use Zenefits to make it easy to request time off, and we've used it in the past as a resource for our health insurance plans. ### 47. Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 11, 2018 **What do you like best about TriNet HR Plus?** I love how easy the Zenefits system is to learn. I have been with the company a month and have learned how to use the system already. **What do you dislike about TriNet HR Plus?** The reports could be more customizable and easy to make your own. **What problems is TriNet HR Plus solving and how is that benefiting you?** I love how simple it is to help employees with customer service questions. It's very easy for them to navigate the system on their own. ### 48. Great platform to manage your benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 24, 2018 **What do you like best about TriNet HR Plus?** Very easy to use/manage all benefits in one place. Making selections is also very easy through the platform. **What do you dislike about TriNet HR Plus?** I haven't received many update emails when i make changes. That may be a setting I have not selected, but it would be nice to get a quick email reminder once a change is made. **Recommendations to others considering TriNet HR Plus:** Great way to manage all benefits for your employees. Selecting and making benefits choices are easy, comparing the different plans is very simple as well. I like that you can manually change your 401k contribution in less than 2 minutes. **What problems is TriNet HR Plus solving and how is that benefiting you?** Managing benefits, selecting benefits, changing benefits. Using it for health, vision and dental insurance. Also 401k. ### 49. Zenefits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 14, 2018 **What do you like best about TriNet HR Plus?** It is a user-friendly platform. I like that all of my HR areas are in one place and synch ealisy. **What do you dislike about TriNet HR Plus?** I wish the PTO feature was a little more user friendly and allowed employees to request unpaid time off. **Recommendations to others considering TriNet HR Plus:** It's a good platform. **What problems is TriNet HR Plus solving and how is that benefiting you?** I've saved quite a bit of time with payroll. I also really like the time and attendance app. ### 50. Benefits done easy **Rating:** 4.5/5.0 stars **Reviewed by:** Mackenzie S. | Associate, Public Relations and Communications, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 27, 2017 **What do you like best about TriNet HR Plus?** Zenefits is very easy to use. Finding your insurance information, vacation days and employment documents is simple because it is all in on space. **What do you dislike about TriNet HR Plus?** This is an HR website, but it should really only be treated as a benefit and employee countertop. This isn't a real HR rep, it is only where functions related to benefits are conducted. **What problems is TriNet HR Plus solving and how is that benefiting you?** My agency uses Zenefits to make solving benefits related claims more streamlined for our CFO because we do not have an HR department at our agency. ## TriNet HR Plus Discussions - [Are there any offers to Companies that are impacted due to Covid?](https://www.g2.com/discussions/32829-are-there-any-offers-to-companies-that-are-impacted-due-to-covid) - 1 comment, 1 upvote - [How can I add more than one account to my direct deposit?](https://www.g2.com/discussions/how-can-i-add-more-than-one-account-to-my-direct-deposit) - 2 comments, 1 upvote - [Is Zenefits secure?](https://www.g2.com/discussions/zenefits-is-zenefits-secure) - 2 comments - [Does Zenefits do payroll?](https://www.g2.com/discussions/does-zenefits-do-payroll) - 2 comments - [View TriNet HR Plus pricing details and edition comparison](https://www.g2.com/products/trinet-hr-plus/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+19%3A21%3A07+-0500&secure%5Bsession_id%5D=95f77e1b-a06c-4d0b-8ed3-0abdc43685dc&secure%5Btoken%5D=a457efcc3948f202d79766f0e2e8a2c1897c358de2b82c2f3ed56c7725d94fab&format=llm_user) ## TriNet HR Plus Features **Additional Functionality** - Data Import/Export - Estimating - Timer - Multi-Currency - Customizable Reports - Alerts/Notifications - Reporting/Analytics - Real-Time Updates - Projections - Customizable Fields - Approval Process Control - Mobile App - Generative AI - Activity Dashboard - Billing & Invoicing - Budgeting/Forecasting - Resource Allocation & Planning - Access Controls/Permissions - Real-Time Notifications - AI Copilot - Summary Reports - Reporting & Statistics - Real-Time Data - Automatic Time Capture - Overtime Calculation - Clock In/Out - Productivity Analysis - Multi-Language - Employee Scheduling - Employee Database - Billable & Non-Billable Hours - Usage Tracking/Analytics **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Automation** - Process Automation **Platform Basics** - Interoperability - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Generative AI** - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management - Reimbursement Management - Task Progress Tracking **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Platform Content** - Automation - File Sharing - Content Library **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Generative AI** - AI Text Summarization **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Platform** - Customization - Integration APIs - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **Mobile Time Tracking** - Project Time Tracking - Expense Tracking - Progress Tracking - Activity Tracking - Time Tracking by Client - Project Tracking - Billable Items Tracking - Attendance Tracking - Vacation/Leave Tracking - Project Time Tracking - Leave Tracking - Budget Tracking - Online Time Tracking - Offline Time Tracking - Location Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top TriNet HR Plus Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,826 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,187 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,710 reviews)