UPDATE: Since writing the review below, I have worked with two additional companies. One company did NOT use Zenefits and had a cobbled together system of Salesforce + the broker's benefit portal. The lack of integrations was painful. Now I am back at a company using Zenefits and the employee onboarding experience always wows new hires. I'm pleased that some updates have been made in the time I was not actively using the product. Zenefits has been very responsive to adding in features to help small businesses during the coronavirus situation (i.e., new time off settings to match the CARES act legislation, reporting functions built out to identify financial figures for applying for PPP loans). Very happy to be back as a Zenefits user!
Our team uses Zenefits everyday for a wide variety of functions: offer letters, employee onboarding, background checks, data reporting, COBRA administration, payroll, Time & Attendance, Time Off, Open Enrollment, Compliance, integrations with vendors (Lessonly, Greenhouse, Carta). It is safe to say we are "power users." One of the best things about Zenefits is how much customer feedback they accept and how the product has continued to evolve during the time that we have been using it.
Our time savings from eliminating paperwork is very high (would probably need at least 1 additional FTE if we didn't have the product), we are more compliant than we would be otherwise, and our employees have never required training on the product. Review collected by and hosted on G2.com.