# Top 10 Customer Support Alternatives & Competitors **Average Rating:** 5.0/5 **Total Number of Reviews:** 3 Research alternative solutions to Customer Support on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to Customer Support include ease of use and reliability. The best overall Customer Support alternative is Bruntwork. Other similar apps like Customer Support are Peak Support, Televerde, Helpware, and Melu Managed Messaging. Customer Support alternatives can be found in [Contact Center Outsourcing Service Providers](https://www.g2.com/categories/contact-center-outsourcing-services) but may also be in [Recruitment Process Outsourcing (RPO) Companies](https://www.g2.com/categories/recruitment-process-outsourcing-rpo) or [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services). ## Best Paid & Free Alternatives to Customer Support - [Bruntwork](https://www.g2.com/products/bruntwork/reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) - [Televerde](https://www.g2.com/products/televerde/reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) - [Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) - [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) - [Ngage Live Chat](https://www.g2.com/products/ngage-live-chat/reviews) - [WOW24-7](https://www.g2.com/products/wow24-7/reviews) - [EverHelp](https://www.g2.com/products/everhelp-everhelp/reviews) - [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) ## Top 10 Alternatives to Customer Support Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Customer Support stacks up to the competition, check reviews from current & previous users in industries like Accounting, Health, Wellness and Fitness, and Primary/Secondary Education, and find the best product for your business. ### 1. [Bruntwork](https://www.g2.com/products/bruntwork/reviews) By Bruntwork **Average Rating:** 4.8/5 **Total Reviews:** 70 Outsource Anything BruntWork makes it easy for companies to outsource their most important roles to a distributed workforce who can perform these tasks virtually, in any language, anywhere in the world. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services) **Compare:** [Customer Support vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-wow-customer-support-customer-support) **Compare Bruntwork with other alternatives:** - [Bruntwork vs Peak Support](https://www.g2.com/compare/bruntwork-vs-peak-support) - [Bruntwork vs Televerde](https://www.g2.com/compare/bruntwork-vs-televerde) - [Bruntwork vs Helpware](https://www.g2.com/compare/bruntwork-vs-helpware) - [Bruntwork vs Melu Managed Messaging](https://www.g2.com/compare/bruntwork-vs-melu-managed-messaging) - [Bruntwork vs SureCall Experts](https://www.g2.com/compare/bruntwork-vs-surecall-experts) - [Bruntwork vs Ngage Live Chat](https://www.g2.com/compare/bruntwork-vs-ngage-live-chat) - [Bruntwork vs WOW24-7](https://www.g2.com/compare/bruntwork-vs-wow24-7) - [Bruntwork vs EverHelp](https://www.g2.com/compare/bruntwork-vs-everhelp-everhelp) - [Bruntwork vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-bruntwork) ### 2. [Peak Support](https://www.g2.com/products/peak-support/reviews) By Peak Support **Average Rating:** 4.8/5 **Total Reviews:** 39 Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents in the business and we are relentlessly dedicated to helping our clients succeed. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services), [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Customer Support vs Peak Support](https://www.g2.com/compare/wow-customer-support-customer-support-vs-peak-support) **Compare Peak Support with other alternatives:** - [Peak Support vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-peak-support) - [Peak Support vs Televerde](https://www.g2.com/compare/peak-support-vs-televerde) - [Peak Support vs Helpware](https://www.g2.com/compare/helpware-vs-peak-support) - [Peak Support vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-peak-support) - [Peak Support vs SureCall Experts](https://www.g2.com/compare/peak-support-vs-surecall-experts) - [Peak Support vs Ngage Live Chat](https://www.g2.com/compare/ngage-live-chat-vs-peak-support) - [Peak Support vs WOW24-7](https://www.g2.com/compare/peak-support-vs-wow24-7) - [Peak Support vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-peak-support) - [Peak Support vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-peak-support) ### 3. [Televerde](https://www.g2.com/products/televerde/reviews) By Televerde **Average Rating:** 4.6/5 **Total Reviews:** 37 Televerde is a leading B2B marketing agency and provider of sales leads by integrating contact data, marketing automation and world-class teleservices. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services) **Compare:** [Customer Support vs Televerde](https://www.g2.com/compare/wow-customer-support-customer-support-vs-televerde) **Compare Televerde with other alternatives:** - [Televerde vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-televerde) - [Televerde vs Peak Support](https://www.g2.com/compare/peak-support-vs-televerde) - [Televerde vs Helpware](https://www.g2.com/compare/helpware-vs-televerde) - [Televerde vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-televerde) - [Televerde vs SureCall Experts](https://www.g2.com/compare/surecall-experts-vs-televerde) - [Televerde vs Ngage Live Chat](https://www.g2.com/compare/ngage-live-chat-vs-televerde) - [Televerde vs WOW24-7](https://www.g2.com/compare/televerde-vs-wow24-7) - [Televerde vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-televerde) - [Televerde vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-televerde) ### 4. [Helpware](https://www.g2.com/products/helpware/reviews) By Helpware **Average Rating:** 4.9/5 **Total Reviews:** 30 Helpware specializes in customer service, marketing support, accounting support, and sales operations/on-boarding customer support. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services), [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Customer Support vs Helpware](https://www.g2.com/compare/wow-customer-support-customer-support-vs-helpware) **Compare Helpware with other alternatives:** - [Helpware vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-helpware) - [Helpware vs Peak Support](https://www.g2.com/compare/helpware-vs-peak-support) - [Helpware vs Televerde](https://www.g2.com/compare/helpware-vs-televerde) - [Helpware vs Melu Managed Messaging](https://www.g2.com/compare/helpware-vs-melu-managed-messaging) - [Helpware vs SureCall Experts](https://www.g2.com/compare/helpware-vs-surecall-experts) - [Helpware vs Ngage Live Chat](https://www.g2.com/compare/helpware-vs-ngage-live-chat) - [Helpware vs WOW24-7](https://www.g2.com/compare/helpware-vs-wow24-7) - [Helpware vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-helpware) - [Helpware vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-helpware) ### 5. [Melu Managed Messaging](https://www.g2.com/products/melu-managed-messaging/reviews) By Melu **Average Rating:** 4.9/5 **Total Reviews:** 28 Live Chat Done for You - Turn your website visitors into customers today Categories in common with Customer Support: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Customer Support vs Melu Managed Messaging](https://www.g2.com/compare/wow-customer-support-customer-support-vs-melu-managed-messaging) **Compare Melu Managed Messaging with other alternatives:** - [Melu Managed Messaging vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-melu-managed-messaging) - [Melu Managed Messaging vs Peak Support](https://www.g2.com/compare/melu-managed-messaging-vs-peak-support) - [Melu Managed Messaging vs Televerde](https://www.g2.com/compare/melu-managed-messaging-vs-televerde) - [Melu Managed Messaging vs Helpware](https://www.g2.com/compare/helpware-vs-melu-managed-messaging) - [Melu Managed Messaging vs SureCall Experts](https://www.g2.com/compare/melu-managed-messaging-vs-surecall-experts) - [Melu Managed Messaging vs Ngage Live Chat](https://www.g2.com/compare/melu-managed-messaging-vs-ngage-live-chat) - [Melu Managed Messaging vs WOW24-7](https://www.g2.com/compare/melu-managed-messaging-vs-wow24-7) - [Melu Managed Messaging vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-melu-managed-messaging) - [Melu Managed Messaging vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-melu-managed-messaging) ### 6. [SureCall Experts](https://www.g2.com/products/surecall-experts/reviews) By Surecall Experts **Average Rating:** 4.6/5 **Total Reviews:** 27 SureCall offers a wide range of BPO services designed to provide you with exceptional customer support experience. Outsourcing your Business Processes to SureCall allows you to focus on your core competencies. Let SureCall handle your technical support, customer service, and back-office functions anytime via any channel 24/7/365 days per year. SureCall will customize the best Business Process Optimization solutions to meet your needs. As a leading global outsourcing provider, SureCall makes outsourcing processes easy and seamless. We work hard to understand and exceed your goals and optimize your business performance. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services), [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Customer Support vs SureCall Experts](https://www.g2.com/compare/wow-customer-support-customer-support-vs-surecall-experts) **Compare SureCall Experts with other alternatives:** - [SureCall Experts vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-surecall-experts) - [SureCall Experts vs Peak Support](https://www.g2.com/compare/peak-support-vs-surecall-experts) - [SureCall Experts vs Televerde](https://www.g2.com/compare/surecall-experts-vs-televerde) - [SureCall Experts vs Helpware](https://www.g2.com/compare/helpware-vs-surecall-experts) - [SureCall Experts vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-surecall-experts) - [SureCall Experts vs Ngage Live Chat](https://www.g2.com/compare/ngage-live-chat-vs-surecall-experts) - [SureCall Experts vs WOW24-7](https://www.g2.com/compare/surecall-experts-vs-wow24-7) - [SureCall Experts vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-surecall-experts) - [SureCall Experts vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-surecall-experts) ### 7. [Ngage Live Chat](https://www.g2.com/products/ngage-live-chat/reviews) By Ngage Live Chat **Average Rating:** 4.6/5 **Total Reviews:** 27 Ngage Live provides industry-specific, customized greeting and immediate response via live chat. Categories in common with Customer Support: [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Customer Support vs Ngage Live Chat](https://www.g2.com/compare/wow-customer-support-customer-support-vs-ngage-live-chat) **Compare Ngage Live Chat with other alternatives:** - [Ngage Live Chat vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-ngage-live-chat) - [Ngage Live Chat vs Peak Support](https://www.g2.com/compare/ngage-live-chat-vs-peak-support) - [Ngage Live Chat vs Televerde](https://www.g2.com/compare/ngage-live-chat-vs-televerde) - [Ngage Live Chat vs Helpware](https://www.g2.com/compare/helpware-vs-ngage-live-chat) - [Ngage Live Chat vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-ngage-live-chat) - [Ngage Live Chat vs SureCall Experts](https://www.g2.com/compare/ngage-live-chat-vs-surecall-experts) - [Ngage Live Chat vs WOW24-7](https://www.g2.com/compare/ngage-live-chat-vs-wow24-7) - [Ngage Live Chat vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-ngage-live-chat) - [Ngage Live Chat vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-ngage-live-chat) ### 8. [WOW24-7](https://www.g2.com/products/wow24-7/reviews) By WOW24-7 **Average Rating:** 4.9/5 **Total Reviews:** 26 24/7 Сustomer And Tech Support Outsourcing In 10+ Languages for Europe & USA based Retail, SaaS, IoT and Travel. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services) **Compare:** [Customer Support vs WOW24-7](https://www.g2.com/compare/wow-customer-support-customer-support-vs-wow24-7) **Compare WOW24-7 with other alternatives:** - [WOW24-7 vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-wow24-7) - [WOW24-7 vs Peak Support](https://www.g2.com/compare/peak-support-vs-wow24-7) - [WOW24-7 vs Televerde](https://www.g2.com/compare/televerde-vs-wow24-7) - [WOW24-7 vs Helpware](https://www.g2.com/compare/helpware-vs-wow24-7) - [WOW24-7 vs Melu Managed Messaging](https://www.g2.com/compare/melu-managed-messaging-vs-wow24-7) - [WOW24-7 vs SureCall Experts](https://www.g2.com/compare/surecall-experts-vs-wow24-7) - [WOW24-7 vs Ngage Live Chat](https://www.g2.com/compare/ngage-live-chat-vs-wow24-7) - [WOW24-7 vs EverHelp](https://www.g2.com/compare/everhelp-everhelp-vs-wow24-7) - [WOW24-7 vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-wow24-7) ### 9. [EverHelp](https://www.g2.com/products/everhelp-everhelp/reviews) By EverHelp **Average Rating:** 5.0/5 **Total Reviews:** 24 EverHelp is a leading customer support company that fuels business growth. We provide 24/7 multilingual, omnichannel support, assisting your customers in 30+ languages via email, live chat, phone, social media, proprietary CMS, and more. Our services include strict Quality Control to ensure your customer satisfaction score always stays above 90%. Our support is data-driven, providing detailed reports with key metrics to help you make informed decisions. With EverHelp, you will also cut costs through swift recruitment and efficient training processes. Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services) **Compare:** [Customer Support vs EverHelp](https://www.g2.com/compare/wow-customer-support-customer-support-vs-everhelp-everhelp) **Compare EverHelp with other alternatives:** - [EverHelp vs Bruntwork](https://www.g2.com/compare/bruntwork-vs-everhelp-everhelp) - [EverHelp vs Peak Support](https://www.g2.com/compare/everhelp-everhelp-vs-peak-support) - [EverHelp vs Televerde](https://www.g2.com/compare/everhelp-everhelp-vs-televerde) - [EverHelp vs Helpware](https://www.g2.com/compare/everhelp-everhelp-vs-helpware) - [EverHelp vs Melu Managed Messaging](https://www.g2.com/compare/everhelp-everhelp-vs-melu-managed-messaging) - [EverHelp vs SureCall Experts](https://www.g2.com/compare/everhelp-everhelp-vs-surecall-experts) - [EverHelp vs Ngage Live Chat](https://www.g2.com/compare/everhelp-everhelp-vs-ngage-live-chat) - [EverHelp vs WOW24-7](https://www.g2.com/compare/everhelp-everhelp-vs-wow24-7) - [EverHelp vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-everhelp-everhelp) ### 10. [AnswerConnect](https://www.g2.com/products/answerconnect/reviews) By AnswerConnect **Average Rating:** 4.5/5 **Total Reviews:** 23 Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com Categories in common with Customer Support: [Contact Center Outsourcing](https://www.g2.com/categories/contact-center-outsourcing-services), [Managed Live Chat](https://www.g2.com/categories/managed-live-chat) **Compare:** [Customer Support vs AnswerConnect](https://www.g2.com/compare/answerconnect-vs-wow-customer-support-customer-support) **Compare AnswerConnect with other alternatives:** - [AnswerConnect vs Bruntwork](https://www.g2.com/compare/answerconnect-vs-bruntwork) - [AnswerConnect vs Peak Support](https://www.g2.com/compare/answerconnect-vs-peak-support) - [AnswerConnect vs Televerde](https://www.g2.com/compare/answerconnect-vs-televerde) - [AnswerConnect vs Helpware](https://www.g2.com/compare/answerconnect-vs-helpware) - [AnswerConnect vs Melu Managed Messaging](https://www.g2.com/compare/answerconnect-vs-melu-managed-messaging) - [AnswerConnect vs SureCall Experts](https://www.g2.com/compare/answerconnect-vs-surecall-experts) - [AnswerConnect vs Ngage Live Chat](https://www.g2.com/compare/answerconnect-vs-ngage-live-chat) - [AnswerConnect vs WOW24-7](https://www.g2.com/compare/answerconnect-vs-wow24-7) - [AnswerConnect vs EverHelp](https://www.g2.com/compare/answerconnect-vs-everhelp-everhelp) ## Explore Articles - [What are the most reliable energy management platforms based on reviews from facilities achieving 10% consumption reduction?](https://www.g2.com/discussions/what-are-the-most-reliable-energy-management-platforms-based-on-reviews-from-facilities-achieving-10-consumption-reduction) - [User-friendly digital signage software solutions](https://www.g2.com/discussions/what-are-the-most-user-friendly-digital-signage-software-solutions) - [best compensation management software](https://www.g2.com/discussions/need-help-what-s-the-best-compensation-management-software-solution) - [Best sales team training solutions for cloud services](https://www.g2.com/discussions/best-sales-team-training-solutions-for-cloud-services) - [Best sales intelligence software for small business](https://www.g2.com/discussions/what-s-the-best-sales-intelligence-software-for-small-business) - [Top digital experience tools for software companies](https://www.g2.com/discussions/top-digital-experience-tools-for-software-companies) ## Spotlight Categories - [ERP Systems](https://www.g2.com/categories/erp-systems) - [Payroll Software](https://www.g2.com/categories/payroll) - [CPQ Software](https://www.g2.com/categories/cpq)