# WON Reviews
**Vendor:** WON  
**Category:** [Win-Loss Analysis Services Providers](https://www.g2.com/categories/win-loss-analysis-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 4
## About WON
WON helps organizations better understand why you win deals, and the reasons you lose to competitors. WON conducts comfortable, third-party interviews with your key contacts. You&#39;ll gain deep insight into their decision making process, the strengths/weaknesses of your team and offering, and exciting insight into your competitors. As a result: - Sales learns how to improve their talking points and process. - Marketing learns the messaging that resonates and how better to position products to different customer profiles. - Product learns what features customers care about. - And Client Success teams learn what’s most important to their customers, and how to prevent churn. Pay-As-You-Go Win-Loss Interviews &amp; Analysis Experience affordable, high quality win-loss interviews with pay-as-you-go pricing. Quick and easy setup – with no CRM integrations required.




## WON Reviews
  ### 1. Best Win/Loss Vendor for a Scaling Startup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2024

**What do you like best about WON?**

Light upstart costs and input
Low overhead
Rich qualitative insights about why you're winning and losing

**What do you dislike about WON?**

Less support with interview recruitment than other providers

**What problems is WON solving and how is that benefiting you?**

I would say WON is a great third-party vendor for a scaling start-up. The upstart costs and input is very, very light.  You can get moving right away.  And you can come out at the other side with rich qualitative insights that are actionable and will inform your product strategy, potentially your go-to market strategy.

  ### 2. WON provided exception support to launch our Win-Loss program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel V. | Sr Product Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about WON?**

Karen's outstanding support and quick responsiveness are exceptional qualities. WON's personalized approach and sincere concern for our challenges make them an invaluable partner.

**What do you dislike about WON?**

I am extremely satisfied with WON's services. Their exceptional expertise and support have consistently exceeded my expectations.

**Recommendations to others considering WON:**

If you're looking for a partner with a deep understanding of win-loss intricacies and unwavering support, WON is the answer. Karen's expertise and seamless handling have a significant impact on decision-making.

**What problems is WON solving and how is that benefiting you?**

Thanks to WON's profound understanding and comprehensive support, our win-loss program challenges have been solved. They take care of everything seamlessly, allowing me to focus on priorities and make informed decisions.

  ### 3. Amazing Results With WON!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordie B. | Growth Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about WON?**

The team at WON conducts professional and comfortable win/loss interviews with clients of ours. They create meaningful data from anecdotal proof that we can use in many of our departments - including marketing, sales, customer service, and development. This helps us build better products and better relationships. Working with WON has been an absolute delight and extremely valuable. Highly recommend!

**What do you dislike about WON?**

Nothing - the team at WON is extremely thorough, timely and does an amazing job.

**What problems is WON solving and how is that benefiting you?**

We are learning how we can improve our products, processes, and people.

  ### 4. Working with WON has been a big win.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2021

**Describe the project or task WON helped with:**

We wanted to dig deeper into the true reasons we win vs. our competitors - and the real reasons we were losing. The goal was to help sales, marketing, and our product teams, as we position our products in the marketplace.

**What do you like best about WON?**

Absolutely thrilled with the depth and the quality of information we've been able to glean from our win/loss program with WON. The team is flexible, able to change interviews on the fly, and does a great job of digging deep into what really mattered in a win or a loss situation. They are also far more affordable than other solutions we considered before proceeding with WON.

**What do you dislike about WON?**

It can be challenging getting our customers and lost prospects to agree to an interview, even with an incentive - but we've been getting better with this over time.

**What problems is WON solving and how is that benefiting you?**

Our sales team doesn't always get a clear or complete story on why a deal was lost... or even why a deal was won. We wanted a better picture - and wow, we've discovered a goldmine of information. We're learning a lot about our competitors, how we stack up, where we fall down - it's been great.


## WON Discussions
  - [How do I check my win loss?](https://www.g2.com/discussions/how-do-i-check-my-win-loss)
  - [What is a win loss review?](https://www.g2.com/discussions/what-is-a-win-loss-review)
  - [What is a win loss research?](https://www.g2.com/discussions/what-is-a-win-loss-research)

- [View WON pricing details and edition comparison](https://www.g2.com/products/won/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+11%3A32%3A04+-0500&secure%5Bsession_id%5D=db150c62-0ba4-48e6-97c9-d9482aececff&secure%5Btoken%5D=75d764f702993dd3f10ed4ee6af8fd95cb3f2b4bcba522e7eb1239b8365386b9&format=llm_user)

## WON Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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