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Vonage Business Communications Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Vonage Business Communications Integrations

(5)
Verified by Vonage Business Communications

Vonage Business Communications Media

Vonage Business Communications Demo - Vonage Business Communications
Collaboration and productivity for more profitable, productive teamwork.
Vonage Business Communications Demo - Vonage Business Communications
50+ voice and unified communications features—including video collaboration with Vonage Meetings and productivity tools with Vonage App Center—in one powerful phone system that runs on your own internet connection.
Vonage Business Communications Demo - Vonage Business Communications
Mobility and omnichannel, so conversations can be activated anywhere, any way.
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Vonage Business Communications Reviews (494)

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Reviews

Vonage Business Communications Reviews (494)

View 1 Video Reviews
4.3
494 reviews

Pros & Cons

Generated from real user reviews
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Anuj K.
AK
Talent Advocate
Mid-Market (51-1000 emp.)
"User-Friendly with Great Integrations, But Needs Better Call Transfer and In-App Reporting"
What do you like best about Vonage Business Communications?

The platform is easy to use and offers helpful integration with the ATS. I appreciate receiving timely updates, whether through missed calls or email messages. The call quality is high, and text messages are delivered instantly. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

Transferring calls between the desktop and mobile versions often doesn't work as smoothly as it should. It would be much more convenient if the app or software displayed the number of calls made directly within the app, instead of requiring users to visit the website for reports. Additionally, having access to call recordings within the app or software itself would be extremely helpful. Review collected by and hosted on G2.com.

Ahmed M.
AM
SR. Frontend Engineer
Mid-Market (51-1000 emp.)
"Easy integration and and comprehensive services needed for most business"
What do you like best about Vonage Business Communications?

As a full stack developer, I integrate video calls and otp service, it's easy to use and easy integration and implementation Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

As a startup owner I dislike the complicated accept the project. which lately I have e-learning project and I was need the video session and otp services but the support decline the project, I don't know why Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"All-in-One Communication Made Easy, But Mobile Experience Needs Work"
What do you like best about Vonage Business Communications?

Vonage brings everything into one place whether it is calling, messaging, video meetings, all in a single platform. so no need to jump between different tools and apps. Vonage helps in making communication smoother and less stressful especially when team are working remotely. Vonage is easy to use and set and you don't need to a telecom expert, it's admi portal is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

Overall it's fine but it's mobile and desktop app feel a bit clunky and inconsistent, Review collected by and hosted on G2.com.

Cristian R.
CR
Ground Operations Coordinator
Mid-Market (51-1000 emp.)
"Reliable Calls to USA & Canada, Minor Signal Drops Occasionally"
What do you like best about Vonage Business Communications?

You can call to USA and Canada at anytime, even if you´re working remotley or having vacations with no issues at all. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

What I don´t like is that sometimes the signal got loss even if you´re having a good connection but works most of the times pertfetly. Review collected by and hosted on G2.com.

Vivek K.
VK
US Pharma Recruiter
Mid-Market (51-1000 emp.)
"Great cloud platform for Voice Calling, Messaging and Video calling"
What do you like best about Vonage Business Communications?

I have been using Vonage at Pinnacle Technology to connect with candidates in United States as well as for internal group chats or call. As per my experience with other similar tools, i found Vonage is awesome to use as it is very easy to set up and use. second, the mobile app is genuinely awesome and you can use it anytime & anywhere. It has multiple features added which gives you all things in a single platform. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

Texting issue sometimes as came back not delivered Review collected by and hosted on G2.com.

Erika P.
EP
Insurance Agent
Small-Business (50 or fewer emp.)
"Is very friendly and it does the function, easy to install"
What do you like best about Vonage Business Communications?

The web, desktop, and mobile applications are user-friendly, the portal is straightforward and the high-grade voice quality (HD Voice), calls are clear and consistent Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

SMS functionality being unreliable, delayed, or outright shut down for extended periods due to technical or regulatory issues also it is difficult or impossible to export contacts or certain data from the system Review collected by and hosted on G2.com.

SA
Talent Advocate
Mid-Market (51-1000 emp.)
"One of the most useful dialer"
What do you like best about Vonage Business Communications?

Vonage offers one best features among others that we can keep a check on our daily number of calls and segregates them in proper categories and also tells about your talk time. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

Least helpful feature in Vonage is that when a incoming call appears it does not allows us to copy the number. Sometimes there are no name on numbers and it will make things easy if we can copy those numbers and search them in our database to find who is calling. Review collected by and hosted on G2.com.

shubham  s.
SS
Technical Recruiting Specialist
Mid-Market (51-1000 emp.)
"Review for vonage"
What do you like best about Vonage Business Communications?

Vonage is very useful Voip Application, it has clear voice quality, text messages facility is also very good, it has video calling function also. this is the application i am using frequently. if we face any technical issue, there customer support helps us. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

There is bit Network issue in this application, some time call is hanging up in mid of conversation with the candidates, Review collected by and hosted on G2.com.

LC
IT Systems Admin and Helpdesk
Mid-Market (51-1000 emp.)
"Vonage Communications - Simple and reliable phones and phone system management"
What do you like best about Vonage Business Communications?

EASY to use, admin interface includes all items logs naturally, easy to swap phones and configure user accounts. The texting just worked, and was simple. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

the customer support was lackluster and it was a separate product- causing it to ultimately be too expensive for us to use and go for a more integrated solution. The texting doesnt include campaign messaging, so this was a feature we wanted to have as well. Review collected by and hosted on G2.com.

Zach A.
ZA
Talent Advocate
Mid-Market (51-1000 emp.)
"Best mean of getting contact with candidates."
What do you like best about Vonage Business Communications?

The best software at present time for the recruitment industry. The great thing about Vonage is its UI, which is very easy. You can use Vonage on a computer and mobile phones simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Vonage Business Communications?

We can't reply to a text message from a candidate. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

17 months

Average Discount

8%

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Vonage Business Communications Features
Phone Calls
Video Calls
Instant Messaging
Hold Music
Automated Attendants
VOiP Number
Software Pairing
Browser Extension
Individual Download
Voicemail to Email
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