Vonage Business Communications Features

Basic Communication (6)

Phone Calls: Based on 301 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to place phone calls over the internet.
Video Calls: Based on 153 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to place video calls over the internet.
Instant Messaging: Based on 215 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to send instant messages over the internet.
Screen Sharing: Based on 140 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to share screens over the internet.
Conference Calls: Based on 220 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls: Based on 258 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to contact one anothers through mobile phones and landlines.

Hold Music: Based on 221 Vonage Business Communications reviews and verified by the G2 Product R&D team. Offers users the option to play music for contacts who are on hold.
Automated Attendants: Based on 236 Vonage Business Communications reviews. Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.
VOiP Number: Based on 263 Vonage Business Communications reviews and verified by the G2 Product R&D team. Offers users a unique number that can be dialed from anywhere.

Software Pairing: Based on 174 Vonage Business Communications reviews. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Browser Extension: Based on 184 Vonage Business Communications reviews and verified by the G2 Product R&D team. Allows users to download the tool along as an extension to their browser of choice.
Individual Download: Based on 206 Vonage Business Communications reviews and verified by the G2 Product R&D team. Requires users download the software on its own.

Voicemail to Email: Based on 38 Vonage Business Communications reviews and verified by the G2 Product R&D team. Transcribes voice messages to email.
File Sharing: Based on 29 Vonage Business Communications reviews and verified by the G2 Product R&D team. Includes a way to easily share files between users.
Voice Conferencing: Based on 29 Vonage Business Communications reviews and verified by the G2 Product R&D team. Allows multi-participant phone conferences.
Video Conferencing: Based on 23 Vonage Business Communications reviews and verified by the G2 Product R&D team. Can host video conferences.

Tenancy Flexibility: As reported in 30 Vonage Business Communications reviews. Can be deployed as a single-tenant or multi-tenant product.
Native VoIP: Based on 32 Vonage Business Communications reviews and verified by the G2 Product R&D team. Contains its own IP telephony system.
CCaaS Option: Based on 23 Vonage Business Communications reviews and verified by the G2 Product R&D team. Is also able to serve as contact center software.

Call Management: Supports incoming calls, call forwarding, transferring and conferencing.
Communication Management: Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business.
Scalability: Scales to add additional phone capacity in order to accommodate growth in an organization.
Integrations: Integrates with business tools such as CRMs, APIs, browsers, business music and more.
Mobile Accessibility: Able to connect with employee's mobile devices for further ease of access.
Accessibility: Accessible from any location with wifi connection via cloud infrastructure.

Security and Compliance: Ensures security of voice communications with encryption for calls.
Analytics and Reporting: Provides call analytics based on data such as call volumes, durations, and other metrics.
Support and Reliability: Provides virtual technical support for business communication services for improving phone performance.
Automated attendant: Offers an automated attendant to field calls when employees are unavailable.

PBX systems, VoIP Softphone: Contains PBX & VoIP softphone that can be used within the VoIP business system. This feature was mentioned in 13 Vonage Business Communications reviews.
Call Management: Manages incoming calls with features such as call forwarding, transferring, and routing. 13 reviewers of Vonage Business Communications have provided feedback on this feature.
Network monitoring: Based on 13 Vonage Business Communications reviews. Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations: Based on 13 Vonage Business Communications reviews. Enables integrations with communication and CRM platforms.
Virtual PBX: Based on 13 Vonage Business Communications reviews. Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services: Supports SIP trunking services for local and long-distance calls. 13 reviewers of Vonage Business Communications have provided feedback on this feature.