Vonage Business Communications Features

Basic Communication (6)

Phone Calls: Based on 301 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to place phone calls over the internet.
Video Calls: Based on 153 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to place video calls over the internet.
Instant Messaging: Based on 215 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to send instant messages over the internet.
Screen Sharing: Based on 140 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to share screens over the internet.
Conference Calls: Based on 220 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls: Based on 258 Vonage Business Communications reviews and verified by the G2 Product R&D team. Enables users to contact one anothers through mobile phones and landlines.

Hold Music: Based on 221 Vonage Business Communications reviews and verified by the G2 Product R&D team. Offers users the option to play music for contacts who are on hold.
Automated Attendants: Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. 236 reviewers of Vonage Business Communications have provided feedback on this feature.
VOiP Number: Based on 263 Vonage Business Communications reviews and verified by the G2 Product R&D team. Offers users a unique number that can be dialed from anywhere.

Software Pairing: Based on 174 Vonage Business Communications reviews. Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Browser Extension: Based on 184 Vonage Business Communications reviews and verified by the G2 Product R&D team. Allows users to download the tool along as an extension to their browser of choice.
Individual Download: Based on 206 Vonage Business Communications reviews and verified by the G2 Product R&D team. Requires users download the software on its own.

Voicemail to Email: Based on 38 Vonage Business Communications reviews and verified by the G2 Product R&D team. Transcribes voice messages to email.
File Sharing: Based on 29 Vonage Business Communications reviews and verified by the G2 Product R&D team. Includes a way to easily share files between users.
Voice Conferencing: Based on 29 Vonage Business Communications reviews and verified by the G2 Product R&D team. Allows multi-participant phone conferences.
Video Conferencing: Based on 23 Vonage Business Communications reviews and verified by the G2 Product R&D team. Can host video conferences.

Tenancy Flexibility: Can be deployed as a single-tenant or multi-tenant product. This feature was mentioned in 30 Vonage Business Communications reviews.
Native VoIP: Based on 32 Vonage Business Communications reviews and verified by the G2 Product R&D team. Contains its own IP telephony system.
CCaaS Option: Based on 23 Vonage Business Communications reviews and verified by the G2 Product R&D team. Is also able to serve as contact center software.

Call Management: Supports incoming calls, call forwarding, transferring and conferencing.
Communication Management: Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business.
Scalability: Scales to add additional phone capacity in order to accommodate growth in an organization.
Integrations: Integrates with business tools such as CRMs, APIs, browsers, business music and more.
Mobile Accessibility: Able to connect with employee's mobile devices for further ease of access.
Accessibility: Accessible from any location with wifi connection via cloud infrastructure.

Security and Compliance: Ensures security of voice communications with encryption for calls.
Analytics and Reporting: Provides call analytics based on data such as call volumes, durations, and other metrics.
Support and Reliability: Provides virtual technical support for business communication services for improving phone performance.
Automated attendant: Offers an automated attendant to field calls when employees are unavailable.

PBX systems, VoIP Softphone: As reported in 13 Vonage Business Communications reviews. Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management: Manages incoming calls with features such as call forwarding, transferring, and routing. This feature was mentioned in 13 Vonage Business Communications reviews.
Network monitoring: As reported in 13 Vonage Business Communications reviews. Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations: As reported in 13 Vonage Business Communications reviews. Enables integrations with communication and CRM platforms.
Virtual PBX: Provides compatibility with both hosted and virtual PBX solutions. This feature was mentioned in 13 Vonage Business Communications reviews.
SIP trunking services: As reported in 13 Vonage Business Communications reviews. Supports SIP trunking services for local and long-distance calls.