1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Vision Helpdesk Discussions](https://www.g2.com/products/vision-helpdesk/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf9095ce39912f946fb5c2be68544e61/vision-helpdesk.jpg "Product Avatar Image") ](/products/vision-helpdesk/reviews) [ Vision Helpdesk ](/products/vision-helpdesk/reviews) (95)4.6/5 Vision Helpdesk is 14 years young and serves 20000+ customers, It offers the best customer service tools - solutions for every size business. 1) Help Desk Software (Multi-Channel Help Desk) 2) Satellite Desk (Multi-Company / Brand Help Desk) 3) Service Desk (ITIL / ITSM Desk) - PinkVerify Certified 4) Live Chat Software Vision Helpdesk offers SaaS and Download versions of above all products. It starts as low as $8 per mo per staff agent. Show More * * * ### 77.0 Nps Score Already have Vision Helpdesk? ### All Vision Helpdesk Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 1 year ago More Options - [ # What improvements would you recommend for Vision Helpdesk to better meet your customer support needs? ](/discussions/what-improvements-would-you-recommend-for-vision-helpdesk-to-better-meet-your-customer-support-needs) What improvements would you recommend for Vision Helpdesk to better meet your customer support needs? [ Service Desk Software ](https://www.g2.com/tags/service-desk-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Vision+Helpdesk+questions+and+get+answers+from+expert+users+in+our+Vision+Helpdesk+Discussions+section.&title=Vision+Helpdesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Vision+Helpdesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Vision+Helpdesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss%0aAsk+Vision+Helpdesk+questions+and+get+answers+from+expert+users+in+our+Vision+Helpdesk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Vision+Helpdesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss%0aAsk+Vision+Helpdesk+questions+and+get+answers+from+expert+users+in+our+Vision+Helpdesk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") DB Loading... [Dani B.](https://www.g2.com/users/bb95a05a-825a-463b-8433-ad99fd216fb9 "Dani B.") • over 4 years ago System Administrator More Options - [ # How would you automate your current helpdesk system? ](/discussions/how-would-you-automate-your-current-helpdesk-system) Modern businesses require fast responses to their challenges. Vision Helpdesk contains an entire automation section under its settings. What process are you following? [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Service Desk Software ](https://www.g2.com/tags/service-desk-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Vision+Helpdesk+questions+and+get+answers+from+expert+users+in+our+Vision+Helpdesk+Discussions+section.&title=Vision+Helpdesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Vision+Helpdesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Vision+Helpdesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss%0aAsk+Vision+Helpdesk+questions+and+get+answers+from+expert+users+in+our+Vision+Helpdesk+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Vision+Helpdesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss%0aAsk+Vision+Helpdesk+questions+and+get+answers+from+expert+users+in+our+Vision+Helpdesk+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/vision-helpdesk/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/84f7030de91ff45479ed544ded577018/vision-helpdesk.svg "Product Avatar Image") ### Have you used Vision Helpdesk before? Answer a few questions to help the Vision Helpdesk community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fvision-helpdesk%2Fdiscuss%3Fsmall_ask%3Dvision-helpdesk) No ## Top Contributors in Vision Helpdesk 1 ![Sachin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sachin J.") SJ Loading... ### [Sachin J.](https://www.g2.com/users/2db732e3-0c83-4638-ad9c-68f466b51b3a "Sachin J.") Director 1 pt 2 DB Loading... ### [Dani B.](https://www.g2.com/users/bb95a05a-825a-463b-8433-ad99fd216fb9 "Dani B.") System Administrator 1 pt