The flexibility of changing software after feedback. It's easy to use and it's allround. Review collected by and hosted on G2.com.
Maybe the waiting time for a reply from the service desk, but the answer is always great. Review collected by and hosted on G2.com.
All in one. Everything I need: membership, calendar, nutrition, bills, leads. Review collected by and hosted on G2.com.
I am really satisfied with this app. Good luck! Review collected by and hosted on G2.com.
Hello Ksenia,
Thank you so much for sharing your feedback with us, we're so pleased to hear you have enjoyed your experience with our software.
Dennis and Ronja were very happy to assist you on the phone last week.
We can't wait to watch you continue to grow with us!
Virtuagym Team
The client relationship, availability.............. Review collected by and hosted on G2.com.
Actually I'de never find any embarassing situation with virtuagym, but I can tell that reports manipulation isn't too performant Review collected by and hosted on G2.com.
- very individual
- easy to use
- much support
- regular updates and renewals
The best way to work professionally and grow your fitness and health business Review collected by and hosted on G2.com.
Nothing.
When I find something I can always find a way with the Support team. Review collected by and hosted on G2.com.
Hi Daniel,
Thank you very much for your kind words! We are happy to hear that you are satisfied with the system and the support you got from our German service team.
It is great to have you onboard and we are excited to make our cooperation successful further!
Best regards,
Team Virtuagym
It's a full featured fitness club package. Lots of bells and whistles. Probably good for big club owners. Review collected by and hosted on G2.com.
After sale customer service is marginal, at best. Product doesn't align with small business, independent personal trainers, or any online fitness business model. The videos showing exercises do not emphasize correct form. Software is awful at allowing you to add exercises and keep them to reuse. This has NO ability to support an online business. It's a big box gym software only, no matter what their advertising says. Lastly, when the pandemic hit I called all my vendors explaining all my business was gone for March/April. Every one of them worked with me to keep my subscriptions current even though my payments would be less than was owed. They all gave me a grace period at reduced rates except VirtuaGym. The only way they could help was if I paid the remaining 6-months fees, then they could shut it off with no monthly fees... How's that for "compromise"? I couldn't pay them, they threatened with collections, I said "you can't get blood from a rock", then threatened to shut it off. I'm back to making what I was before the lockdown and am doing fine with all the vendors that worked with me to help me through a few months. You know I'm done with virtuagym as soon as they're paid off. Do a web search for virtuagym and subscription fees before you buy. I waited too late to see this was a HUGE issue. Review collected by and hosted on G2.com.
Hello,
We are extremely sorry to hear about your experience.
At Virtuagym we have been working very hard to prevent any limitations and constraints from the pandemic that may hinder our customers' experience, through a whole collaboration process with our clients to overcome these challenges.
Therefore, we have been providing our customers with different financial relief options avoiding the breach of their license, and facilitating this process for both sides.
Since this wasn't your case, we would love to talk to you and have a better understanding of this situation to take the necessary steps, so please feel welcome to email us at support@virtuagym.com.
Team Virtuagym
It is a very professional app with a nice appearance. Especially during the Corona crisis, we have been able to continuously communicate with our members. Review collected by and hosted on G2.com.
Sometimes some components can function awkwardly. Generally, that is resolved. Review collected by and hosted on G2.com.
Most of all I like the training tool and also the great training avatar! Review collected by and hosted on G2.com.
There are no downsides in the Virtuagym app. Review collected by and hosted on G2.com.
The possibilities within the app are great. Through fast and short ways everybody can create his training plan and reach his goals. Review collected by and hosted on G2.com.
What is missing is a recommendation tool how members recruit members Review collected by and hosted on G2.com.
Hi Patrick.
Happy to hear you're satisfied with our service, we'll pass on your kind words and feedback to Christoph and the German service team. Thanks!
Best
Team Virtuagym
I like the interface. As an owner of a gym or fitness platform, it's really easy to manage all the different options within the tool. Review collected by and hosted on G2.com.
There is nothing I dislike but maybe the pricing could be even a little bit better. Review collected by and hosted on G2.com.
The app is very good. And we like the extra's as the Fitnation Webinars. And we are happy with the coaching module. Review collected by and hosted on G2.com.
We would like to see more financial data Review collected by and hosted on G2.com.
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Averages based on real user reviews.
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22 months
