Userflow Reviews & Product Details

It's intuitive to use. Helps us manage onboarding in a seemless way. We haven't had the time to integrate other aspects of the product but I look forward to doing so. Review collected by and hosted on G2.com.

Dynamic updating of HTML components using Next.JS make it difficult to use the click editor. It often can't remember which component you click unless you assign a key to every component in your app.

Other than that it works great and they provided great support for helping figure this out. Review collected by and hosted on G2.com.

It is a fantastic product at the core by design itself, paving the way for a successful PLG motion. It has a sharp focus doesn't want to do everything under the sun by merely copying competitors. The best thing is the Kanban flow for onboarding with screenshots (no one gives it) and an effortless learning curve. Additionally, it provides users advanced customizations at no code, which others will mostly pro-code. Review collected by and hosted on G2.com.

I don't dislike anything about Userflow. You, however, need to be clear about what you want from the tool; this is an onboarding tool. If you are looking for a tool with excellent product analytics built in, this might not be it. I say this because the product is perfect; the dislike shouldn't just be because of something the product doesn't claim to have in the first place. They have precise positioning and are relatively straightforward to talk to. Review collected by and hosted on G2.com.

I like that setting up flows is very intuitive, even to set up conditions, which tend to be super technical in other tools. Review collected by and hosted on G2.com.

I wish that we could better link things by crating projects where I could organize flows, launchers and CSATs that are all interconnected and related to the same thing. Review collected by and hosted on G2.com.

We swicthed from another User Onboarding Software to Userflow and are so happy with this decision. Sebastian and Esben created an outstanding onboarding service with userflow. Especially we love the individual and personalized content creation and auto-starting options, which are perfect for creating different content for different customers based on their level. Best feature is the new AI Assistant - it's incredible! Also the no-code event tracking is a game changer: it allows precise tracking f.e. how many customers clicked on one specific button, which is obviusly great. Review collected by and hosted on G2.com.

Nothing to dislike. Userflow is indeed a bit "overwhelming" because of its many features and options but you get used to it really fast and, if you need, you can ask the AI Assistant of course ;-) Review collected by and hosted on G2.com.

Userflow is super easy to get started with, and you can quickly build your first Flows etc.

Once implemented on your site, is super fast and easy to make new guide or updated current guides without having to much tech knowledge.

Their chrome extension also makes it easy play around with new ideas you may have. Review collected by and hosted on G2.com.

Going from beginner to expert is not that easy. Review collected by and hosted on G2.com.

- Great to create onboarding walk-throughs and explaining new features to customers

- Easy to use and manage without technical skills

- Unlimited locale support

- Hubspot integration

- Resource center Review collected by and hosted on G2.com.

- Pricing increased over the years

- Managing (missing) translations could be made more convenient Review collected by and hosted on G2.com.

Userflow is intuitive even to nontechnical roles, constantly improving and offers quick and friendly support. Review collected by and hosted on G2.com.

I can't think of anything that I would change. Review collected by and hosted on G2.com.

Userflow lets product and ux teams get a lot done without needing to involve developers.

It's not just tours and tips, it also gives you the analytics behind everything and integrates with hubspot. Review collected by and hosted on G2.com.

It is missing "static" blocks that can appear on a page. But with this small feature I would consider it perfect. Review collected by and hosted on G2.com.

Userflow is my work tool but also my favorite game! The way you build experiences is super intuitive. It can do the essentials (welcome message, onboarding checklist, help widget, tooltips) really quickly and easily, but you can then dive into more advanced stuff and do highly contextual experiences later on in the user journey. You can detect elements present on screen or the URL to define very specific conditions. You can also use user attributes (sent from your database) and user-generated events, so there is a lot to work with, if that is what you want.

The Userflow team is always responsive and helpful and they keep adding features all the time - I am honestly impressed. Review collected by and hosted on G2.com.

Nothing really; when I lack some features, they magically appear a few weeks later. Review collected by and hosted on G2.com.

The functionality is great and very easy to use for non-software developers. This means that our product managers can manage the content. The functionality itself is very robust, and there are lots of cool features. Additionally, the support is top-notch, and questions are directly answered in a very quick time. So far we have a lot of positive feedback internally about the userflows we have been able to create. Review collected by and hosted on G2.com.

It would be great if there was also a knowledge base system included too, that way you could manage all content in one SaaS product. Review collected by and hosted on G2.com.