Upserve Features
Administration (6)
Menu Building
Creating a menu within the platform for servers to input orders or for online ordering.
Inventory Management
Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage.
Employee Scheduling
Tools to create work schedules for your employees.
Accounting
Tracking revenue and expenses within the platform.
Reporting & Analytics
Reporting and analytics on a variety of data and metrics.
Loyalty Management
The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.
Meal Service (5)
Payment Gateway
The ability to proces credit card payments within the platform.
Table Management
The ability to see all the tables in a restaurant, their availability, and the status of their orders.
Check Adjustment
Adjusting or splitting checks to reflect discounts or refunds.
Kitchen Tickets
The ability to send order tickets to the kitchen to either be printed or appear on a screen.
Takeout & Delivery
Tools to help create an online ordering service for delivery and takeout.
Platform Basics (2)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Back Office (4)
Accounting
Tools to track financial data on a day-to-day basis, both incoming and outgoing.
Employee Management
The ability to manage employee schedules, payroll, or onboarding.
Analytics
Analysis of data collected by the platform in order to glean usable business insights.
Inventory Management
Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked.
Front of Office (4)
POS
Tool to place customer orders and collect payment.
Table Management
The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.
Kitchen Ticketing
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.
Reservations
The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.
Platform Data (1)
Dashboard
Has a centralized dashboard for users to interact with
Generative AI (2)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
Agentic AI - Restaurant Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives




