# What is the best VoIP software for small businesses?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We’re a small business looking for <a class="a a--md" elv="true" href="https://www.g2.com/categories/voip-providers"><strong>VoIP software</strong></a> to improve how we handle calls, messaging, and team communication, ideally something that’s affordable, reliable, and easy to manage without a big IT team.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We’re hoping to find a solution that’s:</p><ul>
<li>Simple to set up and use</li>
<li>Scalable as our team grows</li>
<li>Offers solid call quality and reliability</li>
<li>Integrates with tools we already use (like CRM or help desk software)</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are a few options we’ve been looking at on G2:</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/nextiva/reviews"><strong>Nextiva</strong></a> — Known for business VoIP; how’s the customer support and ease of use?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/openphone/reviews"><strong>OpenPhone</strong></a> — Popular with startups; does it hold up as a company scales?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ringex/reviews"><strong>RingEX</strong></a> — Offers lots of features; is it too complex for a small team?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/webex-calling/reviews"><strong>Webex Calling</strong></a> — Big name in enterprise communication; how does it work for smaller businesses?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ooma-office/reviews"><strong>Ooma Office</strong></a> — Affordable and small-business focused; how reliable is the service?</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">If you’ve used any of these (or others), I’d love to know:</p><ul>
<li>What made you pick that provider?</li>
<li>Was it easy to roll out and get the team using it?</li>
<li>Any wins, frustrations, or surprises along the way?</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’d be grateful for any tips or experiences you can share!</p>

##### Post Metadata
- Posted at: about 1 year ago
- Net upvotes: 1


## Comments
### Comment 1

Nextiva was our first choice as well, but we’re a small business and we felt it’s more structured for larger companies since it offers a lot of features we don’t really need. We’ve tried both Justcall and Cloudtalk, but we ultimately went with Cloudtalk mainly because of better customer support, especially during onboarding and more flexible packages.

It’s mostly built for small businesses and our team is currently quite satisfied with it. That said, Justcall was also a good option,  this really comes down to personal preference and what fits best with your team’s workflow and structure.

My advice would be to try out a few platforms and see which one aligns best with your specific use case, day-to-day workflow, and overall business setup.

##### Comment Metadata
- Posted at: 9 months ago



### Comment 2

&lt;p&gt;I’ve seen mixed reviews on integration with CRMs. Has anyone successfully hooked up one of these VoIP tools with Salesforce or HubSpot without major pain? Would love to hear what worked!&lt;/p&gt;

##### Comment Metadata
- Posted at: about 1 year ago





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