--- title: Unicommerce Reviews meta_title: 'Unicommerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how Unicommerce works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 83 scale: '5' date_modified: '2026-08-07' parent_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- # Unicommerce Reviews **Vendor:** Unicommerce **Category:** [Inventory Control Software](https://www.g2.com/categories/inventory-control-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 83 ## About Unicommerce Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solutions cover both pre-purchase and post-purchase segments, driving operational efficiency and growth. Convertway by Unicommerce is a marketing automation platform that enhances customer engagement. It helps brands increase sales by capturing visitor data, enabling automated WhatsApp and SMS communications for non-shoppers, running customized campaigns with smart segmentation, and providing live chatbot support during or after order placement. Uniware is an advanced order processing platform that streamlines operations once a customer places an order. It manages inventory across multiple locations, processes orders for online and offline channels, handles returns, and reconciles payments. Uniware includes seller management, order management, warehouse management, inventory management, and omnichannel retail solutions. Shipway by Unicommerce is a logistics management platform that reduces shipment costs with courier aggregation and shipping automation. Key solutions include smart courier allocation, order tracking, return and exchange automation, and more. With a robust ecosystem of 285+ plug-and-play technology & partner integrations, Unicommerce seamlessly connects with marketplaces, logistics providers, and ERP systems. This ensures smooth inventory optimization, logistics automation, and compliance with financial, taxation, and regulatory requirements. Unicommerce powers 7500+ clients across India, Southeast Asia, and the Middle East, including brands like FabIndia, Lenskart, Timex, TCNS, Mamaearth, Sugar, Emami, Urban Company, Blue Star, Cello, Symphony, Healthkart, GNC, boAt, Portronics, TMRW, Mensa, Landmark Group, Edamama, and more. The company’s product suite is sector- and size-agnostic and designed to meet the business needs of various types and sizes of retail and e-commerce enterprises, both online and offline. As of December 31, 2025, Unicommerce has a 1Bn+ annual transaction run rate, 10,300+ warehouses, and 850+ stores processing orders through its platform, reinforcing our strong client base, ARR, and revenue growth. Incorporated in 2012, Unicommerce is listed on the National Stock Exchange India and the Bombay Stock Exchange. ## Unicommerce Pros & Cons **What users like:** - Users find Unicommerce **very easy to use** , enhancing efficiency in managing multi-channel e-commerce operations effortlessly. (22 reviews) - Users commend Unicommerce for its **centralized inventory management** and seamless order processing, enhancing operational efficiency. (21 reviews) - Users find **order management efficient** with Unicommerce, simplifying multi-channel operations and reducing manual workload significantly. (20 reviews) - Users commend the **excellent customer support** from Unicommerce, facilitating efficient order management and smooth integrations. (13 reviews) - Users find Unicommerce's **seamless integration** and feature-rich tools essential for efficient e-commerce operations. (13 reviews) - Time-saving (13 reviews) - Users commend Unicommerce for its **efficient reporting and real-time visibility** , streamlining their inventory and order management. (12 reviews) - Automation (10 reviews) - Efficiency Improvement (10 reviews) - Data Management (9 reviews) **What users dislike:** - Users often experience **software bugs** with Unicommerce, leading to frustrations with order and inventory management difficulties. (7 reviews) - Users experience **slow performance** occasionally, impacting operations and highlighting the need for improved user-friendliness in features. (6 reviews) - Users find the **difficult learning** curve of Unicommerce challenging, particularly during onboarding and understanding its vast features. (5 reviews) - Users face **challenges in usage** due to a slow onboarding process and occasional system slowdowns affecting operations. (4 reviews) - Users express frustration with **technical issues** in Unicommerce, including server downtime and inventory reflection problems. (4 reviews) - Learning Curve (4 reviews) - Users find the **interface overwhelming** and note a steep learning curve for new users of Unicommerce. (4 reviews) - Users report that **customer support is often slow** , leading to frustrations and unresolved issues with the platform. (4 reviews) - Syncing Issues (4 reviews) - Complex Usability (3 reviews) ## Unicommerce Reviews ### 1. Not a good experience using this product **Rating:** 1.5/5.0 stars **Reviewed by:** Ashish A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2015 **What do you like best about Unicommerce?** Possibility of the comfort of being able to process multiple channels orders from same platform. **What do you dislike about Unicommerce?** Pathetic customer service. Same issues have been recurring for a long time and not resolved by customer service team. Putting blame on other parties like channels/delivery partners and asking you to go and speak to them to resolve your issue. **Recommendations to others considering Unicommerce:** There are multiple problems they have at the moment, stay away if you can. **What problems is Unicommerce solving and how is that benefiting you?** Not many benefits have been realized but we wanted to be able to process orders from multiple marketplaces on one single platform. **Official Response from Richard Samuel:** > It's been a long time you've reviewed us with low ratings here. Would you like to take a minute to share afresh ratings and feedback for Unicommerce! Hope we must have resolved all your issues by now! In case you still have any issues, please reach out to us at help@unicommerce.com, our escalation team will help you sort all your issues. ## Unicommerce Discussions - [What does Unicommerce do?](https://www.g2.com/discussions/what-does-unicommerce-do) - 1 comment - [What Unicommerce does?](https://www.g2.com/discussions/what-unicommerce-does) - 1 comment - [View Unicommerce pricing details and edition comparison](https://www.g2.com/products/unicommerce/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A14%3A51+-0500&secure%5Bsession_id%5D=f505133e-f71e-49de-b2d8-6a32f8ebe697&secure%5Btoken%5D=b45d197272f9ccbd7b2f1b97fe2989ebf104d5ebc4d4e13604dabe0b274b352a&format=llm_user) ## Unicommerce Integrations - [Objectivity/DB](https://www.g2.com/products/objectivity-db/reviews) - [SAP Business One](https://www.g2.com/products/key-business-soluitions-sap-business-one/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ShipRocket](https://www.g2.com/products/shiprocket/reviews) - [Shopify Inbox](https://www.g2.com/products/shopify-inbox/reviews) - [TimeTec TA](https://www.g2.com/products/timetec-ta/reviews) - [Wondersoft Shopaid](https://www.g2.com/products/wondersoft-shopaid/reviews) ## Unicommerce Features **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Operations** - Optimized Business Operations - Data Synchronization - Real-Time Data **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking - Returns Management - Order Management - Shipping Management - Discount Management - Fee Management - Consignment Management - Layaway Management - Gift Card Management - Manufacturing Inventory Management - Multi-Channel Management - eCommerce Management - Catalog Management - Retail Inventory Management - Reorder Management - Warehouse Management - Purchase Order Management - Barcode/Label Management - Shop Floor Management - Supplier Management - Inventory Management - Item Management - Pricing Management - Invoice Management - Sales Order Management **Logistics** - Cross Docking - Receiving - Pick & Pack **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Inventory** - Order Fulfillment - Catalog Management - Product Intelligence - SEO Management - Channel Management **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - IoT Integration - Vendor Managed Inventory **Analytics** - Worker performance - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - Order Processing - Purchasing & Receiving - SKU/UPC Codes - Billing & Invoicing - Check-in/Check-out - Barcode/Ticket Scanning - Reporting/Analytics - Search/Filter - Collaboration Tools - Backup and Recovery - Data Synchronization - Product Identification - Kitting - Mobile Access - Predictive Analytics - Inventory Control - Inventory Auditing - API - Bill of Materials - Ordering Automation - Inventory Replenishment - Custom Pricing Rules **Platform** - Regulation Compliance - Multichannel Publishing - Accounting Reports - Marketplace Integration - Sales Reports - Third-Party Integrations - Accounting Integration **Inventory Management** - Customer Portal - Cycle Counting **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Processing** - Internationalization - Purchase Order Management - Scan and Ship - Returns Management - Shipping Management - Discount Management - eCommerce Management - Promotions Management - Retail Inventory Management - Website Management - Product Data Management **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Additional Functionality** - Activity Dashboard - Customer Accounts - Shipping Labels - Electronic Payments - Customizable Branding - API - Reporting & Statistics - Inventory Tracking - Email Marketing - Mobile Commerce - Real-Time Updates - AI Copilot - Data Import/Export - Customizable Templates - Shopping Cart - Generative AI - Inventory Replenishment - Alerts/Notifications - Multi-Location - Multi-Currency - Multi-Channel Marketing **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications ## Top Unicommerce Alternatives - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) - 4.4/5.0 (88 reviews) - [Vin OMS](https://www.g2.com/products/vin-oms/reviews) - 4.6/5.0 (63 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (375 reviews)