Compare Microsoft Teams and Twist 
Featured Products
At a Glance
Market Segments
Enterprise (39.7% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(18,410)4.4 out of 5
Market Segments
Enterprise (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTwist
Star Rating
(35)4.1 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive suite of collaboration tools, combining chat, video meetings, and file sharing all in one platform. Users appreciate features like group chat, notifications, and the ability to attach Excel spreadsheets directly as tabs, making it a game-changer for remote teamwork.
- Users say that Twist offers a unique approach to team communication with its thread-based organization, which helps keep discussions structured and easy to follow. Reviewers find this feature particularly useful for avoiding clutter in their inboxes, allowing for clearer visibility on ongoing conversations.
- According to verified reviews, Microsoft Teams has a significantly higher overall satisfaction score, indicating that users feel more positively about their experience. Many highlight the platform's accessibility across devices and its intuitive interface, which enhances productivity when juggling multiple projects.
- Reviewers mention that while Twist's initial setup is praised for its simplicity, Microsoft Teams also offers a smooth onboarding experience, with users noting the intuitive onboarding wizard that helps new users get started quickly.
- G2 reviewers highlight that Microsoft Teams shines in its audio and video conferencing capabilities, receiving high marks for quality. Users frequently mention the effectiveness of features like screen sharing and conference calls, which are essential for remote collaboration.
- Users express mixed feelings about the support experience with both platforms, noting that while Microsoft Teams provides solid support, Twist matches it in quality. However, Teams' larger user base and extensive resources may offer more comprehensive assistance for common issues.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Microsoft Teams
No trial information availableTwist
Free Trial is available
Ratings
Meets Requirements
8.9
13,658
8.4
21
Ease of Use
8.8
13,885
8.7
21
Ease of Setup
9.0
4,290
9.1
13
Ease of Admin
8.7
2,392
8.1
6
Quality of Support
8.6
11,025
8.6
17
Has the product been a good partner in doing business?
8.9
2,380
8.6
6
Product Direction (% positive)
8.6
13,027
8.9
21
Features by Category
Business Instant Messaging
8.9
8882
8.6
14
8.7
9100
8.1
14
8.4
8430
8.2
15
Business Instant Messaging
9.0
8382
7.5
8
9.0
8347
6.5
8
Business Instant Messaging
8.8
8101
8.1
12
8.8
8310
8.3
12
8.7
7317
7.2
12
Generative AI - Business Instant Messaging
8.2
1007
6.4
6
AI - Business Instant Messaging
8.0
981
5.8
6
8.3
974
7.5
6
8.0
966
7.7
5
8.0
963
7.3
5
Agentic AI - Business Instant Messaging
8.0
573
Not enough data
8.0
561
Not enough data
Collaboration Tools
9.0
7984
|
Verified
Not enough data
9.1
5662
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
6099
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7607
|
Verified
Not enough data
8.9
6936
|
Verified
Not enough data
8.8
7141
|
Verified
Not enough data
8.9
5615
|
Verified
Not enough data
Software Type
8.8
7232
|
Verified
Not enough data
8.7
5269
|
Verified
Not enough data
9.1
5876
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
675
Not enough data
7.9
673
Not enough data
7.8
651
Not enough data
Action Item Detection - AI Note-taking Software
8.5
112
Not enough data
8.8
121
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
119
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
115
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
108
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
113
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
110
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
102
Not enough data
Speaker Identification - AI Note-taking Software
8.6
115
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Twist are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Twist has no unique categories
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Computer Software
11.5%
Marketing and Advertising
11.5%
Entertainment
7.7%
Business Supplies and Equipment
3.8%
Computer Games
3.8%
Other
61.5%
Discussions
What is the use of Microsoft teams?
19 Comments
DB
Collaboration Read more
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
12 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
Twist has no discussions with answers
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