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# Microsoft Teams vs Twist Comparison - What are their main differences?

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Microsoft TeamsTwist[+ Add Product](#)

Reviews

**Microsoft Teams** [

4.4/5(19,384)

](https://www.g2.com/products/microsoft-teams/reviews#reviews)

**Twist** [

4.1/5(34)

](https://www.g2.com/products/twist/reviews#reviews)

Pricing

**Microsoft Teams**
 **$4.80** 1 User Per Month · Teams Essentials

**Twist**
Free Trial

**Free** · Free

**Pricing Insights**
from reviews

Time to Implement

**Microsoft Teams**
2 months

Based on 729 responses

**Twist**
Not enough reviews yet

Return on Investment

**Microsoft Teams**
10 months

Based on 684 responses

**Twist**
Not enough reviews yet

Perceived Cost

**Microsoft Teams**
$$$$$

**Twist**
Not enough reviews yet

Average Discount

**Microsoft Teams**
11%

**Twist**
Not enough reviews yet

Pros & Cons

**Microsoft Teams**
[
Ease of Use (969)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1621647&qs=pros-and-cons#reviews)[
Team Collaboration (896)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622401&qs=pros-and-cons#reviews)[
Slow Loading (418)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1622571&qs=pros-and-cons#reviews)[
Performance Issues (299)
](https://www.g2.com/products/microsoft-teams/reviews?filters%5Bsentiment_snippet%5D=1623941&qs=pros-and-cons#reviews)

**Twist**
[
Ease of Use (11)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2328539&qs=pros-and-cons#reviews)[
Communication (9)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2066525&qs=pros-and-cons#reviews)[
Integration Issues (6)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2411672&qs=pros-and-cons#reviews)[
Slow Loading (6)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2328518&qs=pros-and-cons#reviews)

Integrations

**Microsoft Teams**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")

8x8 Work

](https://www.g2.com/products/8x8-work/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2eae3b0cac5adb17faeb1bb38c0e821/absentify.png "Product Avatar Image")

absentify

](https://www.g2.com/products/absentify/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image")

ActiveDirectory Domain...

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d135d7a5affcbdc7f1afa698558c46a/adfs-server-windows-2019.jpg "Product Avatar Image")

ADFS Server Windows 2019

](https://www.g2.com/products/adfs-server-windows-2019/reviews)[
View all
](https://www.g2.com/products/microsoft-teams/integrations)

**Twist**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[
View all
](https://www.g2.com/products/twist/integrations)

Screenshots

**Microsoft Teams**
No screenshot available

**Twist**
 ![Twist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/150605/why-features-channels-60aacd.jpg)

Ratings

Meets Requirements

**Microsoft Teams**

9.0

9.014,398

**Twist**

8.4

8.420

Ease of Use

**Microsoft Teams**

8.8

8.814,662

**Twist**

8.7

8.720

Ease of Setup

**Microsoft Teams**

9.1

9.15,006

**Twist**

9.0

9.012

Ease of Admin

**Microsoft Teams**

8.7

8.72,893

**Twist**

8.1

8.16

Quality of Support

**Microsoft Teams**

8.6

8.611,624

**Twist**

8.6

8.616

Has the product been a good partner in doing business?

**Microsoft Teams**

8.9

8.92,913

**Twist**

8.6

8.66

Product Direction (% positive)

**Microsoft Teams**

8.6

8.613,656

**Twist**

8.8

8.820

Features

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.9

10,696

7.5

19

Business Instant Messaging

File Sharing

8.9(won by 0.3)

9082

8.6

13

Notifications

8.7(won by 0.5)

9262

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

13

Search

8.4(won by 0.2)

8554

8.2

14

Screen Sharing

9.8(won by default)

27

Not enough data

Alerts/Notifications

8.6(won by default)

18

Not enough data

Business Instant Messaging 

Audio Conferencing

9.0(won by 1.5)

8535

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

8

Video Conferencing

9.0(won by 2.5)

8530

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

8

Two-Way Audio & Video

9.8(won by default)

18

Not enough data

Conferencing

10.0(won by default)

18

Not enough data

Business Instant Messaging

Mobile Application

8.9(won by 1.0)

8253

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

11

Web Application

8.8(won by 0.5)

8419

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

12

Third-Party Integrations

8.7(won by 1.6)

7429

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

11

Active Directory Integration

10.0(won by default)

6

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

8.2(won by 1.8)

1068

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

6

AI - Business Instant Messaging

AI Powered Search

8.1(won by 2.3)

1021

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

6

Smart Notifications

8.4(won by 0.9)

1018

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

6

AI Powered Language Translation

8.0(won by 0.3)

1001

7.7

5

Content Generation

8.1(won by 0.8)

995

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

5

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

8.1(won by default)

612

Not enough data

Natural Language Interaction

8.1(won by default)

593

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

9.2(won by default)

6

Not enough data

Read Receipts

9.7(won by default)

6

Not enough data

@mentions

9.4(won by default)

6

Not enough data

One-to-One Messaging

10.0(won by default)

5

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

AI Note-Taking Software[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

8.6

233

Not enough data

Action Item Detection - AI Note-taking Software

Action Item extraction

8.6(won by default)

126

Not enough data

Summary Generation

8.9(won by default)

141

Not enough data

Automatic Transcription - AI Note-taking Software

Speech-to-text Transcription

8.8(won by default)

141

Not enough data

Collaboration & Sharing - AI Note-taking Software

Team-based Access

8.8(won by default)

142

Not enough data

Language & Accent Support - AI Note-taking Software

Multi-Language and Accent Support

8.3(won by default)

126

Not enough data

Multi-Platform Integration - AI Note-taking Software

Integrations

8.5(won by default)

136

Not enough data

Privacy & Security Controls - AI Note-taking Software

Access Control

8.8(won by default)

127

Not enough data

Searchable Note Archives - AI Note-taking Software

Semantic Search

8.2(won by default)

115

Not enough data

Speaker Identification - AI Note-taking Software

Speaker Recognition

8.8(won by default)

136

Not enough data

Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);)

9.1

10,750

Not enough data

Collaboration Tools

Screen Sharing

9.0(won by default)

8233

|

Verified

Not enough data

Presentations

9.1(won by default)

5806

|

Verified

Not enough data

Real-Time Chat

9.3(won by default)

6563

|

Verified

Not enough data

File Sharing

9.5(won by default)

47

Not enough data

Private Chat

9.7(won by default)

19

Not enough data

Real-Time Chat

9.6(won by default)

38

Not enough data

Whiteboarding

Feature Not Available

Not enough data

Hand Raising

Feature Not Available

Not enough data

Meeting Coordination

Scheduling

9.0(won by default)

7946

|

Verified

Not enough data

Video Call Recording

8.9(won by default)

7105

|

Verified

Not enough data

Participant Permissions

8.8(won by default)

7234

|

Verified

Not enough data

One-Click Join

8.9(won by default)

5725

|

Verified

Not enough data

Video Streaming

10.0(won by default)

7

Not enough data

On-Demand Recording

9.8(won by default)

8

Not enough data

Call Recording

9.4(won by default)

8

Not enough data

Call Recording

8.8(won by default)

7

Not enough data

Event Scheduling

7.9(won by default)

8

Not enough data

Software Type

Mobile

8.8(won by default)

7372

|

Verified

Not enough data

Browser Application

8.7(won by default)

5360

|

Verified

Not enough data

Desktop Application

9.1(won by default)

6044

|

Verified

Not enough data

Agentic AI - Video Conferencing

Autonomous Task Execution

7.9(won by default)

730

Not enough data

Proactive Assistance

7.9(won by default)

735

Not enough data

Decision Making

7.9(won by default)

691

Not enough data

Additional Functionality

AI/Machine Learning

9.8(won by default)

7

Not enough data

Collaboration Tools

9.8(won by default)

52

Not enough data

Single Sign On

7.2(won by default)

6

Not enough data

Calendar Management

9.3(won by default)

10

Not enough data

Transcripts/Chat History

8.0(won by default)

17

Not enough data

Data Security

9.7(won by default)

6

Not enough data

Document Storage

10.0(won by default)

8

Not enough data

Document Management

9.2(won by default)

6

Not enough data

Alerts/Notifications

6.0(won by default)

29

Not enough data

Two-Way Audio & Video

9.0(won by default)

10

Not enough data

Conferencing

10.0(won by default)

9

Not enough data

Third-Party Integrations

9.5(won by default)

28

Not enough data

Generative AI

10.0(won by default)

9

Not enough data

Chat/Messaging

9.6(won by default)

40

Not enough data

Meeting Management

10.0(won by default)

8

Not enough data

Mobile Access

10.0(won by default)

6

Not enough data

Video Conferencing

9.5(won by default)

34

Not enough data

AI Copilot

9.9(won by default)

13

Not enough data

Remote Access/Control

9.2(won by default)

6

Not enough data

Microsoft Outlook Integration

10.0(won by default)

9

Not enough data

Automatic Transcription

9.0(won by default)

7

Not enough data

Two Way Audio & Video

9.0(won by default)

7

Not enough data

HD Audio/Video

10.0(won by default)

5

Not enough data

Video Support

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

API

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

User Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto Framing

Not enough data

Not enough data

On-Demand Webcasting

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Host Controls

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews)

Microsoft Teams

Small-Business(50 or fewer emp.)

22.1%

Mid-Market(51-1000 emp.)

38.4%

Enterprise(\> 1000 emp.)

39.5%

[![Twist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c8bcba4e4ee8238ae1e351815918e191/twist.png "Twist")](https://www.g2.com/products/twist/reviews)

Twist

Small-Business(50 or fewer emp.)

72.0%

Mid-Market(51-1000 emp.)

28.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

22.1%

72.0%

Mid-Market

(51-1000 emp.)

38.4%

28.0%

Enterprise

(\> 1000 emp.)

39.5%

0%

Reviewers' Industry

[![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")](https://www.g2.com/products/microsoft-teams/reviews)
Microsoft Teams

Information Technology and Services

17.2%

Computer Software

9.3%

Financial Services

3.7%

Education Management

3.5%

Marketing and Advertising

3.4%

Other

62.9%

[![Twist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c8bcba4e4ee8238ae1e351815918e191/twist.png "Twist")](https://www.g2.com/products/twist/reviews)
Twist

Computer Software

12.0%

Marketing and Advertising

12.0%

Entertainment

8.0%

Business Supplies and Equipment

4.0%

Computer Games

4.0%

Other

60.0%

FAQs

## Microsoft Teams vs Twist FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Microsoft Teams vs Twist?

Microsoft Teams is distinguished by its higher G2 rating, larger review volume, and stronger support for enterprise collaboration, while Twist is favored for its organized, thread-based communication and focus on asynchronous workflows.

| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | [Twist](https://www.g2.com/products/twist/reviews) |
| --- | --- |
| 4.4/5 (19,268 reviews) | 4.1/5 (35 reviews) |
| Enterprise | Small-Business |
| 9.1 | 9.1 |
| 8.6 | 8.6 |
| Team Collaboration (896 all-time mentions) | Organization (9 all-time mentions) |

### How do the pricing models of Microsoft Teams and Twist compare?

Microsoft Teams is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Twist.

- **Microsoft Teams:** Reviewers highlight that Teams often comes bundled with Microsoft 365, replacing paid tools at no extra cost and offering strong value for organizations already using Microsoft products.
- **Twist:** Reviewers note that Twist is a cost-effective alternative to Slack, especially for small businesses, but mention that its feature set is more basic compared to competitors.
- **Switching reasons:** Several reviewers mention switching to Microsoft Teams due to its integration with Microsoft 365 and bundled pricing, reducing the need for multiple separate tools.

### What are the best alternatives to Microsoft Teams and Twist?

The top three alternatives to Microsoft Teams and Twist are Zoom Workplace, Google Workspace, and Slack.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,268 reviews) | Enterprise | Often bundled with Microsoft 365, replacing paid tools at no extra cost | Team Collaboration (896 all-time mentions) |
| [Twist](https://www.g2.com/products/twist/reviews) | 4.1/5 (35 reviews) | Small-Business | Cheaper and lighter alternative than Slack, but more basic features | Organization (9 all-time mentions) |
| [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) | 4.5/5 (56,560 reviews) | Small-Business | — | Video Quality and Reliability |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48,171 reviews) | Small-Business | — | Integration with Google Apps |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,281 reviews) | Mid-Market | — | Real-Time Messaging and Integrations |

### Which Video Conferencing features should I prioritize when comparing Microsoft Teams and Twist?

Buyers comparing Microsoft Teams and Twist should prioritize video conferencing quality, team collaboration, integrations, notifications, and organization features.

- **Video Conferencing Quality:** Microsoft Teams: Video Quality (316 all-time mentions), Video Calls (286); Twist: —
- **Team Collaboration:** Microsoft Teams: 896 all-time mentions; Twist: 7 all-time mentions
- **Integrations:** Microsoft Teams: Microsoft 365 (489), Jira (90), Trello (56); Twist: GitHub (temporal-qualitative mention)
- **Notifications:** Microsoft Teams: Frequent mention of notification overload; Twist: Reviewers highlight calmer, less distracting notifications
- **Organization:** Microsoft Teams: Intuitive (387), User Interface (194); Twist: Organization (9), Thread-based communication praised in recent reviews

### What are the pros and cons of Microsoft Teams vs Twist?

Microsoft Teams' headline strength is robust team collaboration and integration with Microsoft 365, while Twist excels in organized, thread-based asynchronous communication.

- **Microsoft Teams strengths:** Team Collaboration (896 all-time mentions), Ease of Use (845), File Sharing (591), Intuitive interface (387), Video Quality (316), Video Calls (286), Scheduling Ease (194), User Interface (194)
- **Microsoft Teams trade-offs:** Performance Issues (299), Connectivity Issues (224), Notification overload, Resource-intensive on older devices, Navigation complexity with many channels
- **Twist strengths:** Organization (9 all-time mentions), Ease of Use (11), Communication (9), Thread-based structure, Calmer notifications, Setup Ease (5)
- **Twist trade-offs:** Integration Issues (6), Slow Loading (6), Limited Customization (3), Limited Features (3), Real-time communication can feel slow, Search functionality limitations

### Is Microsoft Teams or Twist better for small businesses?

Twist is a better fit for small businesses, as reflected by its largest reviewer segment and positive sentiment from small-business users.

- **Microsoft Teams:** Largest segment is Enterprise; reviewers in smaller organizations appreciate its bundled value but note complexity and resource demands.
- **Twist:** Largest segment is Small-Business; reviewers highlight its simplicity, ease of setup, and suitability for small teams seeking organized, distraction-free communication.

### Which Video Conferencing platform has better integrations?

Microsoft Teams is favored by reviewers for integrations, with significantly more integration mentions and broader third-party support than Twist.

- **Microsoft Teams:** Microsoft 365 (489 all-time mentions), Jira (90), Trello (56); reviewers consistently praise its deep integration with the Microsoft ecosystem and popular project management tools.
- **Twist:** GitHub (temporal-qualitative mention); reviewers note limited integration options and desire for more third-party connections.

### How do Microsoft Teams and Twist compare on customer support?

Microsoft Teams and Twist are rated equally on Quality of Support, both scoring 8.6, indicating parity in reviewer satisfaction with support experiences.

- **Microsoft Teams:** Reviewers describe support as generally responsive, with some noting helpful documentation and chat support, though a few mention slow resolution for technical issues.
- **Twist:** Reviewers report support as helpful and friendly, with positive experiences in onboarding and troubleshooting, but some desire faster responses and more robust resources.

### Which is easier to implement, Microsoft Teams or Twist?

Microsoft Teams and Twist score equally on Ease of Setup at 9.1, indicating no material difference in implementation difficulty.

- **Microsoft Teams:** Reviewers describe setup as straightforward, especially for organizations already using Microsoft products, with minimal onboarding required for most users.
- **Twist:** Reviewers highlight simple and intuitive setup, quick workspace creation, and easy onboarding for small teams, with minimal training needed.

### Which product has better Notifications?

Microsoft Teams receives more reviewer attention for Notifications, with frequent mentions of notification overload, while Twist is praised for calmer, less distracting notifications.

- **Microsoft Teams:** Notifications are a recurring theme in reviews, with many citing challenges managing high notification volume across channels and chats.
- **Twist:** Reviewers consistently highlight Twist's notification system as calmer and less intrusive, supporting focused work and reducing distractions.

Alternatives

**Microsoft Teams Alternatives**

 ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")

[
Zoom Workplace
](/products/zoom-workplace/reviews)

 ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace")

[
Google Workspace
](/products/google-workspace/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")

[
Webex Suite
](/products/cisco-webex-suite/reviews)

**Twist Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Flock](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_822f869632144692127128db5570cfa3/flock.jpg "Flock")

[
Flock
](/products/flock/reviews)

 ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")

[
Mattermost
](/products/mattermost/reviews)

 ![RingCentral Video](https://images.g2crowd.com/uploads/product/hd_favicon/041de46bcc46bc861a8b5a3a2c784358/ringcentral-video.svg "RingCentral Video")

[
RingCentral Video
](/products/ringcentral-video/reviews)