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Compare Microsoft Teams and Twist 
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At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
Free
Microsoft Teams
Star Rating
(17,423)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsTwist
Star Rating
(26)4.0 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Teams excels in collaboration tools, particularly with features like Screen Sharing (9.0) and Presentations (9.1), making it a preferred choice for teams that require robust visual communication. In contrast, Twist, while offering solid features, does not match the same level of performance in these areas.
- Reviewers mention that Microsoft Teams has a more comprehensive set of integrations (8.7), which allows for seamless connectivity with other enterprise tools. Twist, however, is favored for its simplicity and ease of use, particularly among small businesses, but lacks the extensive integration options.
- G2 users highlight that the quality of support for Twist (9.3) is notably higher than that of Microsoft Teams (8.5), indicating that users may find more responsive assistance when issues arise with Twist, which can be crucial for smaller teams.
- Users on G2 report that the search functionality in Twist (9.7) is superior, allowing for easier retrieval of past conversations and files, which is a significant advantage for teams that rely heavily on documentation and historical data.
- Reviewers say that Microsoft Teams shines in meeting coordination features, particularly with One-Click Join (8.9) and Scheduling (9.0), which streamline the process of setting up and joining meetings, a critical aspect for larger organizations.
- Users report that while both platforms offer mobile applications, Microsoft Teams (8.8) provides a more robust mobile experience compared to Twist, which can be a deciding factor for teams that need to stay connected on the go.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Microsoft Teams
No trial information availableTwist
Free Trial is available
Ratings
Meets Requirements
8.9
12,954
8.5
18
Ease of Use
8.8
13,121
8.9
18
Ease of Setup
9.0
3,576
9.5
10
Ease of Admin
8.6
2,011
8.3
5
Quality of Support
8.6
10,419
8.9
14
Has the product been a good partner in doing business?
8.8
1,983
9.3
5
Product Direction (% positive)
8.6
12,384
8.7
18
Features by Category
Business Instant Messaging
8.9
8686
8.3
11
8.7
8955
7.9
11
8.4
8342
8.1
12
Business Instant Messaging
9.0
8246
7.4
7
8.9
8183
6.4
7
Business Instant Messaging
8.8
8003
7.8
10
8.8
8231
8.0
9
8.7
7195
6.9
9
Generative AI - Business Instant Messaging
8.2
966
6.0
5
AI - Business Instant Messaging
8.0
952
5.3
5
8.3
950
7.3
5
7.9
941
Not enough data
8.0
940
Not enough data
Agentic AI - Business Instant Messaging
7.9
541
Not enough data
8.0
539
Not enough data
Collaboration Tools
9.0
7764
|
Verified
Not enough data
9.1
5544
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5709
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7315
|
Verified
Not enough data
8.9
6790
|
Verified
Not enough data
8.8
7047
|
Verified
Not enough data
8.9
5513
|
Verified
Not enough data
Software Type
8.8
7108
|
Verified
Not enough data
8.7
5209
|
Verified
Not enough data
9.1
5744
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
630
Not enough data
7.8
627
Not enough data
7.8
620
Not enough data
Action Item Detection - AI Note-taking Software
8.4
102
Not enough data
8.6
104
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
103
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
102
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
101
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
101
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
99
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
97
Not enough data
Speaker Identification - AI Note-taking Software
8.5
101
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Twist are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Twist has no unique categories
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.1%
Computer Software
9.2%
Financial Services
3.6%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
63.0%
Marketing and Advertising
13.0%
Computer Software
13.0%
Entertainment
8.7%
Wine and Spirits
4.3%
Venture Capital & Private Equity
4.3%
Other
56.5%
Alternatives
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
Twist has no discussions with answers
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