G2 reviewers report that Slack excels in overall user satisfaction, with many praising its robust features for team communication. Users appreciate the ability to create secure channels for private discussions and the seamless integration with popular tools like Google and Microsoft apps.
Users say that Twist offers a unique approach to team communication by centralizing conversations, which helps reduce confusion. Reviewers highlight the effectiveness of its threaded discussions, making it easier to keep track of important topics without getting lost in a sea of messages.
According to verified reviews, Slack's implementation process is notably quick and intuitive, with many users expressing satisfaction with the onboarding experience. This ease of setup contributes to a smoother transition for teams looking to adopt a new communication tool.
Reviewers mention that while Twist provides a clean and structured communication environment, it may not have the same level of integrations as Slack. Users have noted that Slack's extensive integration capabilities enhance their workflow, allowing for a more connected experience across various platforms.
G2 reviewers highlight that Slack's mobile application is highly rated, with users enjoying its functionality and ease of use on the go. In contrast, while Twist's mobile app is synchronized well, some users feel it lacks the same level of polish and features as Slack's offering.
Users report that both platforms provide solid support, but Slack tends to receive slightly higher marks for its responsiveness and quality of assistance. Many users have shared positive experiences with Slack's support team, which can be crucial for teams needing timely help during critical moments.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
Searchable message archives, up to 10k of your team’s most recent messages
10 apps or service integrations
Native apps for iOS, Android, Mac & Windows Desktop
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
22 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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