2026 Best Software Awards are here!See the list
Compare Slack and Twist 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (70.4% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(38,245)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTwist
Star Rating
(37)4.1 out of 5
Market Segments
Small-Business (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating quick and organized team communication, with features like channels that keep conversations structured and easy to follow. Users appreciate the seamless real-time collaboration, especially when integrated with tools like Procore for project management.
- Users say that Twist stands out for its thread-based communication, which helps keep discussions organized by topic. This structure makes it easier for teams to follow conversations and revisit decisions, providing a calmer alternative to traditional messaging apps.
- According to verified reviews, Slack's overall user satisfaction is significantly higher, with a G2 Score that reflects its strong market presence and positive feedback. Reviewers highlight its intuitive onboarding process and ease of use, making it a preferred choice for many businesses.
- Reviewers mention that while Twist offers a unique approach to messaging with less pressure for immediate replies, it may not meet the needs of teams requiring more dynamic communication. Users appreciate the absence of 'online' indicators, which fosters a more thoughtful and less stressful environment.
- G2 reviewers highlight that Slack's extensive integrations and features like file sharing and notifications contribute to its effectiveness as a central workspace. Users find it beneficial for sharing work and collaborating across different tools, enhancing productivity.
- Users note that while Twist provides a refreshing alternative with its focus on organized, asynchronous communication, it faces challenges in areas like integrations and real-time collaboration features, which are crucial for many teams looking for a comprehensive messaging solution.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Slack
Free Trial is available
Twist
Free Trial is available
Ratings
Meets Requirements
9.2
31,200
8.4
21
Ease of Use
9.2
32,133
8.7
21
Ease of Setup
9.2
8,504
9.1
13
Ease of Admin
8.9
5,061
8.1
6
Quality of Support
8.8
21,710
8.6
17
Has the product been a good partner in doing business?
9.0
4,538
8.6
6
Product Direction (% positive)
8.7
30,504
8.9
21
Features by Category
Business Instant Messaging
9.1
13941
8.6
14
9.0
14490
8.1
14
8.6
13785
8.2
15
Business Instant Messaging
8.5
10236
7.5
8
8.1
9561
6.5
8
Business Instant Messaging
9.1
13665
8.1
12
9.2
13287
8.3
12
9.0
11825
7.2
12
Generative AI - Business Instant Messaging
7.6
1511
6.4
6
AI - Business Instant Messaging
7.5
1495
5.8
6
7.9
1499
7.5
6
7.4
1477
7.7
5
7.4
1479
7.3
5
Agentic AI - Business Instant Messaging
7.7
906
Not enough data
7.7
893
Not enough data
Setup
9.1
695
Not enough data
8.9
683
Not enough data
8.7
666
Not enough data
8.9
702
Not enough data
Management
9.0
677
Not enough data
8.7
658
Not enough data
8.9
672
Not enough data
Generative AI
7.8
577
Not enough data
Agentic AI - Workflow Management
7.8
295
Not enough data
8.0
291
Not enough data
8.2
300
Not enough data
8.0
297
Not enough data
8.0
296
Not enough data
8.0
296
Not enough data
8.1
298
Not enough data
Account Options
9.2
289
Not enough data
8.4
283
Not enough data
8.7
279
Not enough data
8.7
282
Not enough data
9.0
289
Not enough data
8.9
286
Not enough data
Q&A Tools
9.1
290
Not enough data
9.1
286
Not enough data
9.1
292
Not enough data
8.7
279
Not enough data
9.1
285
Not enough data
8.9
282
Not enough data
8.6
275
Not enough data
8.9
278
Not enough data
8.5
275
Not enough data
Knowledge Pages
8.5
352
Not enough data
8.3
351
Not enough data
8.1
343
Not enough data
8.1
339
Not enough data
8.0
334
Not enough data
8.4
339
Not enough data
Knowledge Dissemination
8.2
328
Not enough data
8.8
338
Not enough data
9.0
342
Not enough data
9.0
340
Not enough data
8.4
338
Not enough data
8.3
327
Not enough data
8.7
342
Not enough data
8.6
328
Not enough data
8.6
324
Not enough data
Agentic AI - Knowledge Base
8.0
206
Not enough data
8.0
208
Not enough data
7.9
206
Not enough data
Login Options
9.1
774
Not enough data
8.5
749
Not enough data
Productivity
8.0
738
Not enough data
8.3
741
Not enough data
8.6
746
Not enough data
7.9
720
Not enough data
7.9
718
Not enough data
Customization
8.6
741
Not enough data
9.0
756
Not enough data
8.7
726
Not enough data
Agentic AI - Unified Workspaces
7.5
420
Not enough data
7.6
417
Not enough data
Compatibility
9.1
97
Not enough data
9.1
102
Not enough data
9.0
95
Not enough data
Agentic AI - Enterprise Search Software
8.7
66
Not enough data
8.6
62
Not enough data
9.1
64
Not enough data
8.8
64
Not enough data
8.8
64
Not enough data
8.9
62
Not enough data
Search Queries
8.9
96
Not enough data
9.2
95
Not enough data
8.8
94
Not enough data
9.1
95
Not enough data
9.0
94
Not enough data
AI powered search - Enterprise Search Software
9.3
28
Not enough data
9.3
29
Not enough data
9.2
28
Not enough data
Functionality
9.0
95
Not enough data
9.0
94
Not enough data
9.2
99
Not enough data
Compatibility - Enterprise Search Software
9.5
32
Not enough data
9.4
30
Not enough data
9.3
30
Not enough data
Functionality - Enterprise Search Software
9.4
31
Not enough data
9.4
30
Not enough data
9.6
33
Not enough data
Search Queries - Enterprise Search Software
9.5
30
Not enough data
9.4
28
Not enough data
9.3
31
Not enough data
9.5
31
Not enough data
Automation
8.8
1232
Not enough data
8.8
1188
Not enough data
8.5
1164
Not enough data
Administration
8.8
1189
Not enough data
8.7
1145
Not enough data
9.4
1246
Not enough data
Project management
8.7
1172
Not enough data
8.5
1131
Not enough data
8.6
1153
Not enough data
8.5
1137
Not enough data
8.6
1138
Not enough data
8.3
1105
Not enough data
8.3
1136
Not enough data
Workload
8.4
1092
Not enough data
8.8
1149
Not enough data
8.6
1100
Not enough data
8.5
1094
Not enough data
Communication & Collaboration
9.3
1469
Not enough data
9.0
1227
Not enough data
9.3
1311
Not enough data
Cost Management
8.1
1082
Not enough data
8.2
1084
Not enough data
8.1
1075
Not enough data
Integration
8.6
1135
Not enough data
8.4
1081
Not enough data
8.4
1072
Not enough data
Generative AI
7.6
1029
Not enough data
7.7
1028
Not enough data
Agentic AI - Work Management
7.7
531
Not enough data
7.8
524
Not enough data
8.1
530
Not enough data
7.9
526
Not enough data
Communication
9.4
1198
Not enough data
9.3
1189
Not enough data
8.9
1067
Not enough data
8.9
1054
Not enough data
9.1
1060
Not enough data
Content & Documents
9.2
1115
Not enough data
8.9
1056
Not enough data
8.7
1076
Not enough data
8.2
1017
Not enough data
Controls
8.3
1002
Not enough data
8.1
994
Not enough data
8.7
1008
Not enough data
8.4
1014
Not enough data
8.2
982
Not enough data
Project Management
8.4
1007
Not enough data
8.4
988
Not enough data
8.5
1006
Not enough data
8.7
999
Not enough data
Remote Collaboration
9.0
1013
Not enough data
8.7
982
Not enough data
9.0
1002
Not enough data
7.9
969
Not enough data
Generative AI
7.3
937
Not enough data
7.4
936
Not enough data
Agentic AI - Project Collaboration
7.6
448
Not enough data
7.7
452
Not enough data
Agentic AI - Audio Conferencing
7.6
289
Not enough data
7.7
289
Not enough data
Action Item Detection - AI Note-taking Software
9.4
21
Not enough data
9.5
21
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
22
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
21
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
22
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.1
22
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
23
Not enough data
Searchable Note Archives - AI Note-taking Software
9.1
20
Not enough data
Speaker Identification - AI Note-taking Software
9.5
22
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Twist are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Twist has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Financial Services
3.3%
Other
54.9%
Marketing and Advertising
11.5%
Computer Software
11.5%
Entertainment
7.7%
Wine and Spirits
3.8%
Venture Capital & Private Equity
3.8%
Other
61.5%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Twist has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
