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Compare Slack and Twist 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(37,812)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTwist
Star Rating
(31)4.1 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Twist. Users appreciate its seamless workflow and effective communication channels, which enhance collaboration across teams.
- Users say that Slack's ease of use is a standout feature, with many highlighting the intuitive interface and quick setup process. One reviewer noted, "The initial setup was super easy," making it a preferred choice for teams looking to get started quickly.
- According to verified reviews, Twist offers a unique approach to team communication by promoting meaningful conversations through its thread feature. Users appreciate how this organization reduces the usual chat clutter, allowing for more focused discussions.
- Reviewers mention that while Twist has a user-friendly interface, it struggles with integrations compared to Slack. Users of Slack enjoy a wide range of integrations that optimize their workflows, which is a crucial factor for teams relying on multiple tools.
- G2 reviewers highlight that Slack's robust support and resources contribute to its high satisfaction ratings. Users have noted the quality of support as a strong point, which is essential for teams needing assistance during implementation and daily use.
- Users appreciate Twist's focus on reducing the pressure to be constantly online, fostering a more thoughtful communication style. However, some users feel that this can lead to slower response times, which may not suit all team dynamics, especially in fast-paced environments.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Slack
Free Trial is available
Twist
Free Trial is available
Ratings
Meets Requirements
9.2
30,947
8.5
18
Ease of Use
9.1
31,841
8.9
18
Ease of Setup
9.1
8,240
9.5
10
Ease of Admin
8.9
4,989
8.3
5
Quality of Support
8.8
21,506
8.9
14
Has the product been a good partner in doing business?
9.0
4,468
9.3
5
Product Direction (% positive)
8.7
30,265
8.7
18
Features by Category
Business Instant Messaging
9.1
13862
8.3
11
9.0
14404
7.9
11
8.6
13719
8.1
12
Business Instant Messaging
8.5
10179
7.4
7
8.1
9513
6.4
7
Business Instant Messaging
9.1
13610
7.8
10
9.2
13246
8.0
9
9.0
11753
6.9
9
Generative AI - Business Instant Messaging
7.5
1478
6.0
5
AI - Business Instant Messaging
7.5
1464
5.3
5
7.9
1471
7.3
5
7.4
1448
Not enough data
7.4
1449
Not enough data
Agentic AI - Business Instant Messaging
7.6
873
Not enough data
7.6
864
Not enough data
Setup
9.0
667
Not enough data
8.9
658
Not enough data
8.6
645
Not enough data
8.9
668
Not enough data
Management
9.0
651
Not enough data
8.6
637
Not enough data
8.9
649
Not enough data
Generative AI
7.7
555
Not enough data
Agentic AI - Workflow Management
7.6
273
Not enough data
7.9
269
Not enough data
8.0
276
Not enough data
7.8
274
Not enough data
7.9
273
Not enough data
7.8
273
Not enough data
8.0
273
Not enough data
Account Options
9.2
269
Not enough data
8.3
268
Not enough data
8.6
260
Not enough data
8.6
264
Not enough data
8.9
269
Not enough data
8.8
266
Not enough data
Q&A Tools
9.0
269
Not enough data
9.0
266
Not enough data
9.1
270
Not enough data
8.6
260
Not enough data
9.0
265
Not enough data
8.8
262
Not enough data
8.5
257
Not enough data
8.8
258
Not enough data
8.4
256
Not enough data
Knowledge Pages
8.4
326
Not enough data
8.3
329
Not enough data
8.0
318
Not enough data
8.0
315
Not enough data
7.9
312
Not enough data
8.3
313
Not enough data
Knowledge Dissemination
8.2
307
Not enough data
8.7
312
Not enough data
8.9
314
Not enough data
8.9
315
Not enough data
8.3
311
Not enough data
8.2
304
Not enough data
8.6
317
Not enough data
8.6
305
Not enough data
8.5
302
Not enough data
Agentic AI - Knowledge Base
7.8
185
Not enough data
7.8
187
Not enough data
7.7
184
Not enough data
Login Options
9.0
741
Not enough data
8.5
723
Not enough data
Productivity
8.0
705
Not enough data
8.3
710
Not enough data
8.6
715
Not enough data
7.8
692
Not enough data
7.9
689
Not enough data
Customization
8.5
708
Not enough data
9.0
722
Not enough data
8.6
697
Not enough data
Agentic AI - Unified Workspaces
7.4
389
Not enough data
7.5
387
Not enough data
Compatibility
8.9
81
Not enough data
8.9
84
Not enough data
8.8
79
Not enough data
Agentic AI - Enterprise Search Software
8.3
50
Not enough data
8.2
47
Not enough data
8.8
48
Not enough data
8.4
48
Not enough data
8.4
48
Not enough data
8.5
46
Not enough data
Search Queries
8.6
80
Not enough data
9.1
79
Not enough data
8.6
79
Not enough data
9.0
80
Not enough data
8.9
77
Not enough data
AI powered search - Enterprise Search Software
8.6
14
Not enough data
8.7
14
Not enough data
8.6
14
Not enough data
Functionality
8.8
79
Not enough data
8.9
78
Not enough data
9.0
81
Not enough data
Compatibility - Enterprise Search Software
9.0
16
Not enough data
8.9
14
Not enough data
9.0
15
Not enough data
Functionality - Enterprise Search Software
8.9
15
Not enough data
9.2
14
Not enough data
9.1
15
Not enough data
Search Queries - Enterprise Search Software
9.0
14
Not enough data
8.8
14
Not enough data
8.6
15
Not enough data
9.0
15
Not enough data
Automation
8.8
1184
Not enough data
8.8
1147
Not enough data
8.5
1127
Not enough data
Administration
8.8
1146
Not enough data
8.6
1110
Not enough data
9.4
1176
Not enough data
Project management
8.7
1130
Not enough data
8.5
1100
Not enough data
8.5
1116
Not enough data
8.5
1105
Not enough data
8.5
1100
Not enough data
8.3
1075
Not enough data
8.2
1095
Not enough data
Workload
8.4
1065
Not enough data
8.8
1103
Not enough data
8.6
1066
Not enough data
8.4
1059
Not enough data
Communication & Collaboration
9.3
1251
Not enough data
9.0
1135
Not enough data
9.3
1200
Not enough data
Cost Management
8.0
1048
Not enough data
8.2
1048
Not enough data
8.1
1043
Not enough data
Integration
8.6
1067
Not enough data
8.4
1047
Not enough data
8.4
1039
Not enough data
Generative AI
7.5
994
Not enough data
7.6
991
Not enough data
Agentic AI - Work Management
7.6
498
Not enough data
7.7
494
Not enough data
8.0
495
Not enough data
7.7
495
Not enough data
Communication
9.4
1123
Not enough data
9.3
1114
Not enough data
8.8
1030
Not enough data
8.9
1019
Not enough data
9.1
1022
Not enough data
Content & Documents
9.1
1063
Not enough data
8.9
1021
Not enough data
8.7
1035
Not enough data
8.1
984
Not enough data
Controls
8.3
973
Not enough data
8.1
969
Not enough data
8.6
977
Not enough data
8.4
978
Not enough data
8.2
957
Not enough data
Project Management
8.4
974
Not enough data
8.3
958
Not enough data
8.5
970
Not enough data
8.6
965
Not enough data
Remote Collaboration
9.0
981
Not enough data
8.7
954
Not enough data
8.9
970
Not enough data
7.8
946
Not enough data
Generative AI
7.2
908
Not enough data
7.3
904
Not enough data
Agentic AI - Project Collaboration
7.4
421
Not enough data
7.6
423
Not enough data
Agentic AI - Audio Conferencing
7.4
268
Not enough data
7.5
268
Not enough data
Action Item Detection - AI Note-taking Software
8.7
10
Not enough data
9.0
10
Not enough data
Automatic Transcription - AI Note-taking Software
9.4
11
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.2
10
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
11
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.8
11
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.8
12
Not enough data
Searchable Note Archives - AI Note-taking Software
8.5
10
Not enough data
Speaker Identification - AI Note-taking Software
8.9
11
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Twist are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Twist has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Marketing and Advertising
13.0%
Computer Software
13.0%
Entertainment
8.7%
Wine and Spirits
4.3%
Venture Capital & Private Equity
4.3%
Other
56.5%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Twist has no discussions with answers
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