Compare Slack and Twist 
Featured Products
At a Glance
Market Segments
Small-Business (41.0% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(38,719)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTwist
Star Rating
(35)4.1 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, with many praising its robust features for team communication. Users appreciate the ability to create secure channels for private discussions and the seamless integration with popular tools like Google and Microsoft apps.
- Users say that Twist offers a unique approach to team communication by centralizing conversations, which helps reduce confusion. Reviewers highlight the effectiveness of its threaded discussions, making it easier to keep track of important topics without getting lost in a sea of messages.
- According to verified reviews, Slack's implementation process is notably quick and intuitive, with many users expressing satisfaction with the onboarding experience. This ease of setup contributes to a smoother transition for teams looking to adopt a new communication tool.
- Reviewers mention that while Twist provides a clean and structured communication environment, it may not have the same level of integrations as Slack. Users have noted that Slack's extensive integration capabilities enhance their workflow, allowing for a more connected experience across various platforms.
- G2 reviewers highlight that Slack's mobile application is highly rated, with users enjoying its functionality and ease of use on the go. In contrast, while Twist's mobile app is synchronized well, some users feel it lacks the same level of polish and features as Slack's offering.
- Users report that both platforms provide solid support, but Slack tends to receive slightly higher marks for its responsiveness and quality of assistance. Many users have shared positive experiences with Slack's support team, which can be crucial for teams needing timely help during critical moments.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Slack
Free Trial is available
Twist
Free Trial is available
Ratings
Meets Requirements
9.2
31,444
8.4
21
Ease of Use
9.2
32,317
8.7
21
Ease of Setup
9.2
8,652
9.1
13
Ease of Admin
8.9
5,267
8.1
6
Quality of Support
8.8
21,877
8.6
17
Has the product been a good partner in doing business?
9.1
4,746
8.6
6
Product Direction (% positive)
8.7
30,698
8.9
21
Features by Category
Business Instant Messaging
9.1
13953
8.6
14
9.0
14490
8.1
14
8.6
13782
8.2
15
Business Instant Messaging
8.5
10234
7.5
8
8.1
9572
6.5
8
Business Instant Messaging
9.1
13673
8.1
12
9.2
13284
8.3
12
9.0
11830
7.2
12
Generative AI - Business Instant Messaging
7.6
1499
6.4
6
AI - Business Instant Messaging
7.5
1483
5.8
6
7.9
1489
7.5
6
7.4
1465
7.7
5
7.4
1467
7.3
5
Agentic AI - Business Instant Messaging
7.7
892
Not enough data
7.7
878
Not enough data
Setup
9.1
682
Not enough data
8.9
675
Not enough data
8.7
653
Not enough data
8.9
691
Not enough data
Management
9.0
665
Not enough data
8.7
646
Not enough data
8.9
663
Not enough data
Generative AI
7.8
564
Not enough data
Agentic AI - Workflow Management
7.7
283
Not enough data
8.0
279
Not enough data
8.1
288
Not enough data
8.0
285
Not enough data
8.0
284
Not enough data
7.9
285
Not enough data
8.1
285
Not enough data
Account Options
9.2
288
Not enough data
8.4
282
Not enough data
8.7
275
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Not enough data
Q&A Tools
9.1
288
Not enough data
9.1
283
Not enough data
9.1
290
Not enough data
8.7
276
Not enough data
9.1
284
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
271
Not enough data
Knowledge Pages
8.5
345
Not enough data
8.3
346
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
333
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
330
Not enough data
9.0
337
Not enough data
8.9
336
Not enough data
8.4
333
Not enough data
8.3
321
Not enough data
8.7
336
Not enough data
8.6
324
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Not enough data
Login Options
9.1
775
Not enough data
8.5
743
Not enough data
Productivity
8.0
732
Not enough data
8.3
736
Not enough data
8.6
742
Not enough data
7.9
716
Not enough data
7.9
710
Not enough data
Customization
8.6
741
Not enough data
9.0
754
Not enough data
8.7
722
Not enough data
Agentic AI - Unified Workspaces
7.5
410
Not enough data
7.6
407
Not enough data
Compatibility
9.0
96
Not enough data
9.1
99
Not enough data
8.9
90
Not enough data
Agentic AI - Enterprise Search Software
8.6
60
Not enough data
8.5
57
Not enough data
9.0
58
Not enough data
8.6
58
Not enough data
8.7
58
Not enough data
8.8
57
Not enough data
Search Queries
8.8
94
Not enough data
9.1
94
Not enough data
8.8
91
Not enough data
9.1
93
Not enough data
9.0
91
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
8.9
23
Not enough data
Functionality
8.9
90
Not enough data
8.9
90
Not enough data
9.2
97
Not enough data
Compatibility - Enterprise Search Software
9.4
27
Not enough data
9.3
25
Not enough data
9.1
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.1
25
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
25
Not enough data
9.2
23
Not enough data
9.2
26
Not enough data
9.4
26
Not enough data
Automation
8.8
1231
Not enough data
8.8
1193
Not enough data
8.5
1168
Not enough data
Administration
8.8
1190
Not enough data
8.6
1134
Not enough data
9.4
1314
Not enough data
Project management
8.7
1166
Not enough data
8.5
1118
Not enough data
8.6
1139
Not enough data
8.5
1129
Not enough data
8.6
1135
Not enough data
8.3
1097
Not enough data
8.3
1123
Not enough data
Workload
8.4
1080
Not enough data
8.8
1161
Not enough data
8.6
1095
Not enough data
8.5
1089
Not enough data
Communication & Collaboration
9.4
1634
Not enough data
9.0
1286
Not enough data
9.4
1418
Not enough data
Cost Management
8.0
1073
Not enough data
8.2
1074
Not enough data
8.1
1066
Not enough data
Integration
8.7
1216
Not enough data
8.4
1081
Not enough data
8.4
1084
Not enough data
Generative AI
7.5
1023
Not enough data
7.7
1034
Not enough data
Agentic AI - Work Management
7.7
519
Not enough data
7.8
514
Not enough data
8.2
536
Not enough data
7.8
516
Not enough data
Communication
9.4
1185
Not enough data
9.4
1148
Not enough data
8.9
1061
Not enough data
8.9
1043
Not enough data
9.1
1057
Not enough data
Content & Documents
9.2
1109
Not enough data
8.9
1048
Not enough data
8.7
1070
Not enough data
8.2
1010
Not enough data
Controls
8.3
996
Not enough data
8.1
991
Not enough data
8.7
1005
Not enough data
8.4
1009
Not enough data
8.2
980
Not enough data
Project Management
8.4
1008
Not enough data
8.3
983
Not enough data
8.5
992
Not enough data
8.7
1000
Not enough data
Remote Collaboration
9.0
1002
Not enough data
8.7
978
Not enough data
9.0
995
Not enough data
7.9
962
Not enough data
Generative AI
7.3
933
Not enough data
7.4
935
Not enough data
Agentic AI - Project Collaboration
7.5
442
Not enough data
7.7
446
Not enough data
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.7
283
Not enough data
Action Item Detection - AI Note-taking Software
9.1
15
Not enough data
9.3
15
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
16
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
15
Not enough data
Language & Accent Support - AI Note-taking Software
9.4
16
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
16
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.1
17
Not enough data
Searchable Note Archives - AI Note-taking Software
8.9
14
Not enough data
Speaker Identification - AI Note-taking Software
9.3
16
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Twist are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Twist has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.4%
Other
55.0%
Computer Software
11.5%
Marketing and Advertising
11.5%
Entertainment
7.7%
Business Supplies and Equipment
3.8%
Computer Games
3.8%
Other
61.5%
Alternatives
Discussions
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
22 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
Twist has no discussions with answers
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