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# Slack vs Twist Comparison - What are their main differences?

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SlackTwist[+ Add Product](#)

Reviews

**Slack** [

4.5/5(40,029)

](https://www.g2.com/products/slack/reviews#reviews)

**Twist** [

4.1/5(34)

](https://www.g2.com/products/twist/reviews#reviews)

Pricing

**Slack**
Free Trial

**$0.00** · Free

**Twist**
Free Trial

**Free** · Free

**Pricing Insights**
from reviews

Time to Implement

**Slack**
1 month

Based on 2309 responses

**Twist**
Not enough reviews yet

Return on Investment

**Slack**
9 months

Based on 1752 responses

**Twist**
Not enough reviews yet

Perceived Cost

**Slack**
$$$$$

**Twist**
Not enough reviews yet

Average Discount

**Slack**
11%

**Twist**
Not enough reviews yet

Pros & Cons

**Slack**
[
Ease of Use (3620)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1336921&qs=pros-and-cons#reviews)[
Team Collaboration (3150)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333079&qs=pros-and-cons#reviews)[
Notification Issues (1137)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1333540&qs=pros-and-cons#reviews)[
Missing Features (941)
](https://www.g2.com/products/slack/reviews?filters%5Bsentiment_snippet%5D=1337521&qs=pros-and-cons#reviews)

**Twist**
[
Ease of Use (11)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2328539&qs=pros-and-cons#reviews)[
Communication (9)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2066525&qs=pros-and-cons#reviews)[
Integration Issues (6)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2411672&qs=pros-and-cons#reviews)[
Slow Loading (6)
](https://www.g2.com/products/twist/reviews?filters%5Bsentiment_snippet%5D=2328518&qs=pros-and-cons#reviews)

Integrations

**Slack**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_191cf8675c238b8d02477dd26a655daf/15five.png "Product Avatar Image")

15Five

](https://www.g2.com/products/15five/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image")

3CX

](https://www.g2.com/products/3cx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6ff31fc1a6707f7244205cf3200b7c25/accessowl.png "Product Avatar Image")

AccessOwl

](https://www.g2.com/products/accessowl/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54cff0c7d284d4afc2e693a97e1978d9/action1.png "Product Avatar Image")

Action1

](https://www.g2.com/products/action1/reviews)[
View all
](https://www.g2.com/products/slack/integrations)

**Twist**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[
View all
](https://www.g2.com/products/twist/integrations)

Screenshots

**Slack**
 ![Slack screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/56604/expirable-direct-uploads_2F093f5635-00ea-4983-81a7-9eba72cc800d_2FMulti-Device_Group.png)

**Twist**
 ![Twist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/150605/why-features-channels-60aacd.jpg)

Ratings

Meets Requirements

**Slack**

9.2

9.231,871

**Twist**

8.4

8.420

Ease of Use

**Slack**

9.2

9.233,072

**Twist**

8.7

8.720

Ease of Setup

**Slack**

9.1

9.19,353

**Twist**

9.0

9.012

Ease of Admin

**Slack**

8.9

8.95,508

**Twist**

8.1

8.16

Quality of Support

**Slack**

8.8

8.822,208

**Twist**

8.6

8.616

Has the product been a good partner in doing business?

**Slack**

9.1

9.14,991

**Twist**

8.6

8.66

Product Direction (% positive)

**Slack**

8.7

8.731,044

**Twist**

8.8

8.820

Features

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.3

16,182

7.5

19

Business Instant Messaging

File Sharing

9.1(won by 0.5)

14026

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

13

Notifications

9.0(won by 0.8)

14575

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

13

Search

8.6(won by 0.4)

13847

8.2

14

Screen Sharing

9.8(won by default)

7

Not enough data

Alerts/Notifications

7.3(won by default)

34

Not enough data

Business Instant Messaging 

Audio Conferencing

8.5(won by 1.0)

10271

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

8

Video Conferencing

8.1(won by 1.6)

9601

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

8

Two-Way Audio & Video

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Business Instant Messaging

Mobile Application

9.1(won by 1.2)

13709

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

11

Web Application

9.2(won by 0.9)

13303

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

12

Third-Party Integrations

9.0(won by 1.9)

11888

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

11

Active Directory Integration

Not enough data

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

7.6(won by 1.2)

1493

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

6

AI - Business Instant Messaging

AI Powered Search

7.5(won by 1.7)

1467

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

6

Smart Notifications

7.9(won by 0.4)

1477

7.5

6

AI Powered Language Translation

7.4

1448

7.7(won by 0.3)

5

Content Generation

7.4(won by 0.1)

1448

7.3

5

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

7.7(won by default)

880

Not enough data

Natural Language Interaction

7.7(won by default)

862

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

9.5(won by default)

10

Not enough data

Transcripts/Chat History

9.0(won by default)

5

Not enough data

@mentions

6.0(won by default)

5

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Read Receipts

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Q&A Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

8.9

424

Not enough data

Account Options

Single Sign-On (SSO)

9.2(won by default)

289

Not enough data

Social Login

8.4(won by default)

279

Not enough data

Reputation System

8.6(won by default)

269

Not enough data

Topic Subscription

8.7(won by default)

276

Not enough data

Bookmarking

8.9(won by default)

286

Not enough data

History

8.9(won by default)

282

Not enough data

Q&A Tools

Tags

9.1(won by default)

288

Not enough data

Commenting System

9.1(won by default)

281

Not enough data

Notifications

9.1(won by default)

290

Not enough data

Voting

8.7(won by default)

273

Not enough data

Integrations

9.1(won by default)

285

Not enough data

Knowledge Integrations

8.9(won by default)

273

Not enough data

Embedding

8.6(won by default)

267

Not enough data

Formatting

8.9(won by default)

271

Not enough data

Analytics

8.5(won by default)

266

Not enough data

AI Note-Taking Software[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

9.2

35

Not enough data

Action Item Detection - AI Note-taking Software

Action Item extraction

8.9(won by default)

12

Not enough data

Summary Generation

9.2(won by default)

13

Not enough data

Automatic Transcription - AI Note-taking Software

Speech-to-text Transcription

9.5(won by default)

14

Not enough data

Collaboration & Sharing - AI Note-taking Software

Team-based Access

9.4(won by default)

15

Not enough data

Language & Accent Support - AI Note-taking Software

Multi-Language and Accent Support

9.2(won by default)

13

Not enough data

Multi-Platform Integration - AI Note-taking Software

Integrations

9.1(won by default)

15

Not enough data

Privacy & Security Controls - AI Note-taking Software

Access Control

9.1(won by default)

16

Not enough data

Searchable Note Archives - AI Note-taking Software

Semantic Search

8.8(won by default)

13

Not enough data

Speaker Identification - AI Note-taking Software

Speaker Recognition

9.2(won by default)

14

Not enough data

Audio Conferencing[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.6

352

Not enough data

Agentic AI - Audio Conferencing

Proactive Assistance

7.5(won by default)

278

Not enough data

Decision Making

7.7(won by default)

279

Not enough data

Additional Functionality

Screen Sharing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Custom Greetings/Messages

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

International Calling

Not enough data

Not enough data

Virtual Voicemail

Not enough data

Not enough data

Call Scheduling

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Conferencing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Two Way Audio & Video

Not enough data

Not enough data

Audio/Video Recording

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Audio Calls

Not enough data

Not enough data

Enterprise Search Software[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

9.0

150

Not enough data

Agentic AI - Enterprise Search Software

Autonomous Task Execution

8.4(won by default)

57

Not enough data

Multi-step Planning

8.3(won by default)

54

Not enough data

Cross-system Integration

8.9(won by default)

55

Not enough data

Adaptive Learning

8.5(won by default)

55

Not enough data

Proactive Assistance

8.5(won by default)

55

Not enough data

Decision Making

8.6(won by default)

54

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Compatibility

Federated Search

9.0(won by default)

97

Not enough data

File Types

9.0(won by default)

100

Not enough data

Global Language Support

8.9(won by default)

89

Not enough data

AI powered search - Enterprise Search Software

Generative RAG (Retrieval augmented generation)

9.0(won by default)

21

Not enough data

Relevance Tuning

9.1(won by default)

21

Not enough data

NLP & Semantic search

9.0(won by default)

21

Not enough data

Fuzzy Search

Not enough data

Not enough data

Search Queries

Typo Tolerance

8.8(won by default)

93

Not enough data

Faceted Search

9.0(won by default)

95

Not enough data

Synonyms

8.7(won by default)

88

Not enough data

Highlighting

9.1(won by default)

90

Not enough data

Natural Language

8.9(won by default)

89

Not enough data

Full Text Search

Not enough data

Not enough data

Compatibility - Enterprise Search Software

Global Language Support

9.2(won by default)

22

Not enough data

Federated Search

9.2(won by default)

21

Not enough data

File Types

9.3(won by default)

23

Not enough data

Functionality

Personalization

8.8(won by default)

88

Not enough data

Search Analytics

8.9(won by default)

88

Not enough data

Integrations

9.2(won by default)

97

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Additional Functionality

Sentiment Analysis

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Metadata Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Indexing

Not enough data

Not enough data

Autocomplete

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Query Suggestions

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

For Enterprises

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Functionality - Enterprise Search Software

Search Analytics

9.0(won by default)

21

Not enough data

Personalization

9.2(won by default)

23

Not enough data

Integrations

9.4(won by default)

24

Not enough data

Search Queries - Enterprise Search Software

Highlighting

9.4(won by default)

21

Not enough data

Faceted Search

9.1(won by default)

20

Not enough data

Typo Tolerance

9.0(won by default)

22

Not enough data

Synonyms

9.3(won by default)

22

Not enough data

Work Management[Hide 32 FeaturesShow 32 Features](javascript:void(0);)

8.5

3,426

Not enough data

Automation

Workflows

8.9(won by default)

1278

Not enough data

Customization

8.8(won by default)

1233

Not enough data

Data repository

8.5(won by default)

1206

Not enough data

Administration

Permissions

8.8(won by default)

1217

Not enough data

Procedures

8.6(won by default)

1135

Not enough data

Remote Work

9.4(won by default)

1454

Not enough data

Project management

Task Prioritization

8.7(won by default)

1177

Not enough data

Dependencies

8.5(won by default)

1116

Not enough data

Planning

8.6(won by default)

1140

Not enough data

Views

8.5(won by default)

1130

Not enough data

Scheduling

8.6(won by default)

1143

Not enough data

Critical Path

8.3(won by default)

1094

Not enough data

Dashboards

8.3(won by default)

1126

Not enough data

Workload

Resource Allocation

8.4(won by default)

1076

Not enough data

Workspace

8.8(won by default)

1196

Not enough data

Configuration

8.6(won by default)

1092

Not enough data

Insights

8.5(won by default)

1098

Not enough data

Communication & Collaboration

Communication Channels

9.4(won by default)

2225

Not enough data

Document Management

9.1(won by default)

1463

Not enough data

Collaboration

9.5(won by default)

1785

Not enough data

Cost Management

Project Budgeting

8.0(won by default)

1068

Not enough data

Time & Expense

8.2(won by default)

1071

Not enough data

Profitability

8.1(won by default)

1063

Not enough data

Integration

Front Office

8.8(won by default)

1430

Not enough data

Back Office

8.4(won by default)

1093

Not enough data

External data

8.4(won by default)

1118

Not enough data

Generative AI

AI Text Generation

7.5(won by default)

1041

Not enough data

AI Text Summarization

7.7(won by default)

1073

Not enough data

Agentic AI - Work Management

Autonomous Task Execution

7.7(won by default)

528

Not enough data

Multi-step Planning

7.8(won by default)

513

Not enough data

Cross-system Integration

8.3(won by default)

573

Not enough data

Natural Language Interaction

7.8(won by default)

532

Not enough data

Project Collaboration[Hide 26 FeaturesShow 26 Features](javascript:void(0);)

8.5

1,740

Not enough data

Communication

Chat

9.5(won by default)

1235

Not enough data

Discussions

9.4(won by default)

1179

Not enough data

External

8.9(won by default)

1067

Not enough data

Feedback

8.9(won by default)

1038

Not enough data

Announcements

9.1(won by default)

1054

Not enough data

Content & Documents

File Sharing

9.2(won by default)

1131

Not enough data

Notes

8.9(won by default)

1046

Not enough data

Search

8.7(won by default)

1083

Not enough data

Versioning

8.1(won by default)

1001

Not enough data

Controls

Custom Views

8.3(won by default)

987

Not enough data

Followers

8.1(won by default)

982

Not enough data

User Management

8.7(won by default)

997

Not enough data

Calendars

8.4(won by default)

1007

Not enough data

Public Sharing

8.2(won by default)

974

Not enough data

Project Management

Task Management

8.4(won by default)

1001

Not enough data

Planning

8.3(won by default)

975

Not enough data

Visibility

8.5(won by default)

984

Not enough data

Integration

8.7(won by default)

1001

Not enough data

Remote Collaboration

Alignment

9.0(won by default)

999

Not enough data

Accountability

8.7(won by default)

969

Not enough data

Connectivity

9.0(won by default)

992

Not enough data

Offline Mode

7.9(won by default)

952

Not enough data

Generative AI

AI Text Generation

7.3(won by default)

926

Not enough data

AI Text Summarization

7.4(won by default)

930

Not enough data

Agentic AI - Project Collaboration

Multi-step Planning

7.5(won by default)

436

Not enough data

Cross-system Integration

7.7(won by default)

440

Not enough data

Knowledge Base[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

8.4

526

Not enough data

Knowledge Pages

Templates

8.4(won by default)

343

Not enough data

In-Content Feedback

8.3(won by default)

343

Not enough data

Versioning and Version History

8.1(won by default)

331

Not enough data

Decision Trees

8.1(won by default)

328

Not enough data

Duplicate Detection

7.9(won by default)

323

Not enough data

Content Editor

8.3(won by default)

328

Not enough data

WYSIWYG Editor

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Knowledge Dissemination

Page Analytics

8.2(won by default)

319

Not enough data

Permissions

8.7(won by default)

327

Not enough data

Knowledge Sharing

9.0(won by default)

338

Not enough data

Notifications

8.9(won by default)

336

Not enough data

Advanced Search

8.3(won by default)

330

Not enough data

Organization

8.7(won by default)

334

Not enough data

Browser Extension

8.2(won by default)

317

Not enough data

Other Integrations

8.6(won by default)

325

Not enough data

Knowledge Integrations

8.6(won by default)

313

Not enough data

Full Text Search

Not enough data

Not enough data

Web Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Knowledge Base

Adaptive Learning

7.9(won by default)

196

Not enough data

Natural Language Interaction

7.9(won by default)

198

Not enough data

Proactive Assistance

7.8(won by default)

196

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

10.0(won by default)

6

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Mobile Interface

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Online Forums

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Wiki

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Unified Workspaces[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

8.3

1,066

Not enough data

Login Options 

Single Sign-On (SSO)

9.1(won by default)

777

Not enough data

Password Saver

8.5(won by default)

736

Not enough data

Productivity

Email Client

8.0(won by default)

724

Not enough data

Split Screen

8.3(won by default)

735

Not enough data

Activity Feed

8.6(won by default)

742

Not enough data

Virtual Assistant

7.9(won by default)

717

Not enough data

Analytics and Reporting

7.9(won by default)

707

Not enough data

Customization 

Custom Workflows

8.6(won by default)

737

Not enough data

Multiple Workspaces

9.0(won by default)

759

Not enough data

Custom Application Integration

8.7(won by default)

717

Not enough data

Agentic AI - Unified Workspaces

Autonomous Task Execution

7.5(won by default)

402

Not enough data

Adaptive Learning

7.6(won by default)

400

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Time Zone Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Softphone

Not enough data

Not enough data

Employee Activity Monitoring

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Remote Support

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Video Chat

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Workflow Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

8.4

942

Not enough data

Setup

Activities

9.1(won by default)

685

Not enough data

Flows

8.9(won by default)

681

Not enough data

Dependencies

8.7(won by default)

652

Not enough data

Notifications

8.9(won by default)

702

Not enough data

Calendar Management

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Management

Updates

9.0(won by default)

669

Not enough data

Audit Trail

8.7(won by default)

645

Not enough data

Integration

8.9(won by default)

674

Not enough data

Generative AI

AI Text Generation

7.7(won by default)

558

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Workflow Management

Autonomous Task Execution

7.7(won by default)

276

Not enough data

Multi-step Planning

7.9(won by default)

272

Not enough data

Cross-system Integration

8.1(won by default)

281

Not enough data

Adaptive Learning

7.9(won by default)

278

Not enough data

Natural Language Interaction

7.9(won by default)

277

Not enough data

Proactive Assistance

7.9(won by default)

278

Not enough data

Decision Making

8.0(won by default)

281

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Enterprise AI Chatbots[Hide 16 FeaturesShow 16 Features](javascript:void(0);)

Not enough data

Not enough data

AI & Conversational Intelligence - Enterprise AI Chatbots

Natural Language Understanding

Not enough data

Not enough data

Retrieval-Augmented Generation (RAG)

Not enough data

Not enough data

Contextual Response Generation

Not enough data

Not enough data

Multi-Turn Conversations

Not enough data

Not enough data

Knowledge & Data Integration - Enterprise AI Chatbots

API & Custom Data Connectors

Not enough data

Not enough data

Real-Time Data Retrieval

Not enough data

Not enough data

Knowledge Base Integrations

Not enough data

Not enough data

CRM & ERP Integrations

Not enough data

Not enough data

Security, Governance & Compliance - Enterprise AI Chatbots

Audit Logging

Not enough data

Not enough data

Data Residency Controls

Not enough data

Not enough data

Role-Based Access Controls

Not enough data

Not enough data

Response Guardrails

Not enough data

Not enough data

Administration & Deployment - Enterprise AI Chatbots

Escalation Workflows

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Multi-Channel Deployment

Not enough data

Not enough data

Conversation Analytics

Not enough data

Not enough data

Knowledge Management[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Knowledge Base

Q & A

Not enough data

Not enough data

Link Sharing

Not enough data

Not enough data

Searchable

Not enough data

Not enough data

Security

Verification

Not enough data

Not enough data

Role-Based Permission

Not enough data

Not enough data

Public vs Private

Not enough data

Not enough data

Content

Trackable Analytics

Not enough data

Not enough data

Import

Not enough data

Not enough data

File Viewing

Not enough data

Not enough data

Update Notifications

Not enough data

Not enough data

Communication

Social Features

Not enough data

Not enough data

Tagging 

Not enough data

Not enough data

Upload 

Not enough data

Not enough data

Comments

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

API

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")](https://www.g2.com/products/slack/reviews)

Slack

Small-Business(50 or fewer emp.)

40.8%

Mid-Market(51-1000 emp.)

40.7%

Enterprise(\> 1000 emp.)

18.5%

[![Twist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c8bcba4e4ee8238ae1e351815918e191/twist.png "Twist")](https://www.g2.com/products/twist/reviews)

Twist

Small-Business(50 or fewer emp.)

72.0%

Mid-Market(51-1000 emp.)

28.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

40.8%

72.0%

Mid-Market

(51-1000 emp.)

40.7%

28.0%

Enterprise

(\> 1000 emp.)

18.5%

0%

Reviewers' Industry

[![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")](https://www.g2.com/products/slack/reviews)
Slack

Computer Software

15.4%

Information Technology and Services

13.2%

Marketing and Advertising

8.4%

Internet

4.6%

Financial Services

3.4%

Other

55.0%

[![Twist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c8bcba4e4ee8238ae1e351815918e191/twist.png "Twist")](https://www.g2.com/products/twist/reviews)
Twist

Computer Software

12.0%

Marketing and Advertising

12.0%

Entertainment

8.0%

Business Supplies and Equipment

4.0%

Computer Games

4.0%

Other

60.0%

FAQs

## Slack vs Twist FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Slack vs Twist?

Slack stands out for its real-time communication and extensive integrations, while Twist is distinguished by its thread-based, asynchronous approach to organizing discussions.

| [Slack](https://www.g2.com/products/slack/reviews) | [Twist](https://www.g2.com/products/twist/reviews) |
| --- | --- |
| 4.5/5 (39,281 reviews) | 4.1/5 (35 reviews) |
| Mid-Market | Small-Business |
| 9.2 | 9.1 |
| 8.8 | 8.6 |
| Ease of Use (3,481 mentions) | Organization (9 mentions) |

### How do the pricing models of Slack and Twist compare?

Slack is rated higher for value with a stronger Price/Cost satisfaction score than Twist.

- **Slack:** Reviewers frequently cite Slack's robust features and integrations as justifying its cost, though some mention the per-user pricing can add up for larger teams.
- **Twist:** Reviewers appreciate Twist's lower cost and simplicity, but note its feature set is more limited compared to Slack.

### What are the best alternatives to Slack and Twist?

The top three alternatives to Slack and Twist are Microsoft Teams, ClickUp, and monday AI Work Platform.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,281 reviews) | Mid-Market | Some reviewers note the per-user cost can be high for scaling teams | Ease of Use (3,481 mentions) |
| [Twist](https://www.g2.com/products/twist/reviews) | 4.1/5 (35 reviews) | Small-Business | Reviewers highlight its lower cost and simplicity | Organization (9 mentions) |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,268 reviews) | Enterprise | — | Integration with Microsoft 365 ecosystem |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,736 reviews) | Small-Business | — | Comprehensive work management features |
| [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5 (17,148 reviews) | Small-Business | — | Customizable workflows and automation |

### Which Work Management features should I prioritize when comparing Slack and Twist?

Buyers should prioritize integrations, notification management, thread-based organization, ease of setup, and search functionality when comparing Slack and Twist.

- **Integrations:** Slack: 2,145 all-time mentions; Twist: 6 recent mentions of integration limitations.
- **Notification Management:** Slack: 1,114 all-time mentions of notification issues; Twist: Reviewers highlight calmer, less intrusive notifications.
- **Thread-Based Organization:** Slack: Threading praised in recent reviews; Twist: 9 all-time mentions for organization and threads as a core strength.
- **Ease of Setup:** Slack: 9.2; Twist: 9.1.
- **Search Functionality:** Slack: Search is frequently cited as a strength; Twist: Multiple reviewers note search limitations and performance issues.

### What are the pros and cons of Slack vs Twist?

Slack's headline strength is its ease of use and integrations, while Twist excels in organized, distraction-free communication.

- **Slack strengths:** Ease of Use (3,481 mentions), Team Collaboration (3,029), Integrations (2,145), Organization (1,251), Intuitive UI (1,368).
- **Slack trade-offs:** Notification Issues (1,114 mentions), potential for information overload, pricing concerns for larger teams.
- **Twist strengths:** Organization (9 mentions), Communication (9), Thread-based discussions, Calm notifications, Setup Ease (5).
- **Twist trade-offs:** Integration Issues (6 mentions), Slow Loading (6), Limited Features (3), Search limitations, slower for urgent real-time communication.

### Is Slack or Twist better for small businesses?

Twist is a better fit for small businesses, as reflected by its largest reviewer segment and positive sentiment from small-business users.

- **Slack:** Largest segment is Mid-Market; reviewers praise its scalability and integrations but note pricing can be a concern for smaller teams.
- **Twist:** Largest segment is Small-Business; reviewers highlight its simplicity, affordability, and suitability for smaller teams seeking organized, distraction-free communication.

### Which Work Management platform has better integrations?

Slack is favored by reviewers for integrations, with significantly more integration mentions and third-party tool support than Twist.

- **Slack:** Jira (997 mentions), Basecamp (47), Salesforce and Google Drive integrations cited in recent reviews.
- **Twist:** GitHub mentioned in recent reviews, but reviewers consistently note limited integration options.

### How do Slack and Twist compare on customer support?

Slack and Twist are rated in near-parity for Quality of Support, with Slack at 8.8 and Twist at 8.6.

- **Slack:** Reviewers frequently describe support as responsive and onboarding as smooth, though a few mention inconsistent account management experiences.
- **Twist:** Reviewers note support is generally helpful and setup assistance is appreciated, with some citing a need for more robust onboarding resources.

### Which is easier to implement, Slack or Twist?

Slack and Twist are rated in near-parity for Ease of Setup, with Slack at 9.2 and Twist at 9.1.

- **Slack:** Reviewers consistently describe setup as quick and straightforward, with minimal onboarding required for new users.
- **Twist:** Reviewers highlight simple and intuitive setup, with easy workspace creation and team onboarding.

### Which product has better Notifications?

Slack is more frequently cited for notification issues, while Twist is praised for calmer, less intrusive notifications.

- **Slack:** Notification Issues (1,114 all-time mentions), reviewers note the need for careful configuration to avoid distraction.
- **Twist:** Reviewers highlight calm, organized notifications as a core benefit, with multiple mentions of reduced interruptions and anxiety compared to instant messaging tools.

Alternatives

**Slack Alternatives**

 ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp")

[
ClickUp
](/products/clickup/reviews)

 ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform")

[
monday AI Work Platform
](/products/monday-com/reviews)

 ![Confluence](https://images.g2crowd.com/uploads/product/hd_favicon/cd7013b9ca4438b20378625373b7a8d8/confluence.svg "Confluence")

[
Confluence
](/products/confluence/reviews)

 ![Swit](https://images.g2crowd.com/uploads/product/hd_favicon/03572d4de75422ee76f430e8a724c3ce/swit.svg "Swit")

[
Swit
](/products/swit/reviews)

**Twist Alternatives**

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Flock](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_822f869632144692127128db5570cfa3/flock.jpg "Flock")

[
Flock
](/products/flock/reviews)

 ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")

[
Mattermost
](/products/mattermost/reviews)

 ![RingCentral Video](https://images.g2crowd.com/uploads/product/hd_favicon/041de46bcc46bc861a8b5a3a2c784358/ringcentral-video.svg "RingCentral Video")

[
RingCentral Video
](/products/ringcentral-video/reviews)