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Compare Twist and Zulip 
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At a Glance
Market Segments
Small-Business (69.6% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
Free
Free
Twist
Star Rating
(26)4.0 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansZulip
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twist excels in its search functionality, boasting a score of 9.7, which reviewers mention makes it easy to find past conversations and files quickly. In contrast, Zulip's search feature received a lower score of 8.4, indicating that users may find it less efficient for retrieving information.
- Reviewers mention that Zulip offers a superior ease of setup with a score of 9.0, making it more user-friendly for new teams. Twist, however, does not have a score listed for this criterion, suggesting that users may face challenges during initial setup.
- G2 users highlight that both Twist and Zulip have a strong quality of support, each scoring 9.3. However, users on G2 note that Zulip's support is particularly responsive, which can be crucial for teams needing immediate assistance.
- Users say that Zulip shines in its mobile application, scoring 7.7, which is essential for teams that require flexibility and access on the go. Twist does not have a mobile application score listed, indicating a potential gap in mobile accessibility.
- Reviewers mention that while both platforms offer file sharing capabilities, they scored equally at 8.7. However, users report that Zulip's integration with other tools enhances its file sharing experience, making it more seamless for collaborative work.
- Users report that Twist's notifications scored 8.0, which some find less effective compared to Zulip's 8.9. Reviewers mention that Zulip's smart notifications help them stay updated without overwhelming them, making it a preferred choice for managing communication efficiently.
Pricing
Entry-Level Pricing
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Zulip
Zulip Coud Free
Free
Best for light use.
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
Free Trial
Twist
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
8.5
18
9.3
100
Ease of Use
8.9
18
8.5
101
Ease of Setup
9.5
10
9.2
75
Ease of Admin
8.3
5
9.1
46
Quality of Support
8.9
14
9.2
79
Has the product been a good partner in doing business?
9.3
5
9.4
41
Product Direction (% positive)
8.7
18
8.7
99
Features by Category
Business Instant Messaging
8.3
11
8.6
92
7.9
11
8.9
92
8.1
12
8.4
92
Business Instant Messaging
7.4
7
6.4
79
6.4
7
6.1
78
Business Instant Messaging
7.8
10
7.8
90
8.0
9
9.2
89
6.9
9
7.7
79
Generative AI - Business Instant Messaging
6.0
5
3.7
48
AI - Business Instant Messaging
5.3
5
3.9
46
7.3
5
4.7
49
Not enough data
3.6
45
Not enough data
3.7
45
Agentic AI - Business Instant Messaging
Not enough data
3.5
8
Not enough data
3.8
8
Categories
Categories
Shared Categories
Twist and Zulip are categorized as Business Instant Messaging
Unique Categories
Twist has no unique categories
Zulip has no unique categories
Reviews
Reviewers' Company Size
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zulip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.0%
Computer Software
13.0%
Entertainment
8.7%
Wine and Spirits
4.3%
Venture Capital & Private Equity
4.3%
Other
56.5%
Research
24.8%
Computer Software
16.2%
Higher Education
8.6%
Information Technology and Services
4.8%
Non-Profit Organization Management
2.9%
Other
42.9%
Discussions
Twist has no discussions with answers
Does Zulip have an app?
1 Comment
KM
YesRead more
Zulip has no more discussions with answers
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