# Twist vs Zulip Comparison --- ## AI Generated Summary - **G2 reviewers report** that Zulip excels in user satisfaction, with a higher overall rating compared to Twist. Users appreciate Zulip's ability to keep conversations organized through topic-based channels, which helps prevent messages from getting lost in the shuffle. - **Users say** that Twist offers a unique thread-based communication style that enhances organization and clarity in discussions. Many find it beneficial for team communication, allowing them to stay connected without the clutter of traditional chat apps. - **Reviewers mention** that Zulip's ease of use is a significant advantage, particularly for new users. The interface is described as simple and intuitive, making it easy to navigate and engage in conversations, which is especially helpful for those new to team collaboration tools. - **According to verified reviews** , both products have similar ease of setup, but users of Zulip highlight its quick onboarding process. This is particularly beneficial for teams looking to implement a new communication tool without extensive training. - **G2 reviewers note** that while Twist has a strong focus on structured communication, it may not meet all users' workflow needs as effectively as Zulip. Some users express a desire for more integration options and features that align with their specific requirements. - **Users appreciate** the quality of support provided by Zulip, with many praising the responsiveness and helpfulness of the support team. In contrast, while Twist also receives positive feedback for support, it does not match the level of satisfaction reported for Zulip. | | Twist | Zulip | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | | **Total Reviews** | 34 | 117 | | **Largest Market Segment** | Small-Business (72.0% of reviews) | Small-Business (70.3% of reviews) | | **Entry Level Price** | Free | Free | --- ## Top Pros & Cons ### Twist Pros: - Ease of Use (11 reviews) - Communication (9 reviews) Cons: - Integration Issues (6 reviews) - Slow Loading (6 reviews) ### Zulip Pros: - Organization (13 reviews) - Ease of Use (10 reviews) Cons: - Integration Issues (4 reviews) - Learning Curve (4 reviews) --- ## Ratings Comparison | Rating | Twist | Zulip | |---|---|---| | **Meets Requirements** | 8.4 (20 reviews) | 9.3 (105 reviews) | | **Ease of Use** | 8.7 (20 reviews) | 8.5 (106 reviews) | | **Ease of Setup** | 9.0 (12 reviews) | 9.1 (80 reviews) | | **Ease of Admin** | 8.1 (6 reviews) | 9.1 (46 reviews) | | **Quality of Support** | 8.6 (16 reviews) | 9.2 (82 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (6 reviews) | 9.4 (41 reviews) | | **Product Direction (% positive)** | 8.8 (20 reviews) | 8.7 (104 reviews) | --- ## Pricing ### Twist #### Entry-Level Pricing Plan: Free Price: Free Description: For teams who want to try out Twist for as long as they like with as many members as they need. Key Features: - Searchable history, up to 1 month of your team’s most recent messages - Up to 5 integrations with the apps your team already uses - 5GB total file storage [Browse all 2 editions](https://www.g2.com/products/twist/pricing) #### Free Trial Yes ### Zulip #### Entry-Level Pricing Plan: Zulip Coud Free Price: Free Description: Best for light use. Key Features: - 10,000 messages of search history - File storage up to 5 GB total - Complete team chat solution [Browse all 7 editions](https://www.g2.com/products/zulip/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Twist** | N/A | N/A | | **Zulip** | N/A | N/A | #### Additional Functionality | Feature | Twist | Zulip | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Business Instant Messaging | Product | Score | Reviews | |---|---|---| | **Twist** | 7.5/10 | 19 | | **Zulip** | 6.1/10 | 107 | #### Business Instant Messaging | Feature | Twist | Zulip | |---|---|---| | **File Sharing** | 8.6 (13 reviews) | 8.6 (96 reviews) | | **Notifications** | 8.2 (13 reviews) | 8.9 (97 reviews) | | **Search** | 8.2 (14 reviews) | 8.3 (96 reviews) | | **Screen Sharing** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Business Instant Messaging | Feature | Twist | Zulip | |---|---|---| | **Audio Conferencing** | 7.5 (8 reviews) | 6.4 (80 reviews) | | **Video Conferencing** | 6.5 (8 reviews) | 6.1 (79 reviews) | | **Two-Way Audio & Video** | Not enough data | Not enough data | | **Conferencing** | Not enough data | Not enough data | #### Business Instant Messaging | Feature | Twist | Zulip | |---|---|---| | **Mobile Application** | 7.9 (11 reviews) | 7.9 (94 reviews) | | **Web Application** | 8.3 (12 reviews) | 9.2 (92 reviews) | | **Third-Party Integrations** | 7.1 (11 reviews) | 7.8 (82 reviews) | | **Active Directory Integration** | Not enough data | Not enough data | #### Generative AI - Business Instant Messaging | Feature | Twist | Zulip | |---|---|---| | **Text Summarization** | 6.4 (6 reviews) | 3.7 (49 reviews) | #### AI - Business Instant Messaging | Feature | Twist | Zulip | |---|---|---| | **AI Powered Search** | 5.8 (6 reviews) | 3.9 (47 reviews) | | **Smart Notifications** | 7.5 (6 reviews) | 4.7 (50 reviews) | | **AI Powered Language Translation** | 7.7 (5 reviews) | 3.7 (46 reviews) | | **Content Generation** | 7.3 (5 reviews) | 3.9 (47 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Business Instant Messaging | Feature | Twist | Zulip | |---|---|---| | **Cross-system Integration** | Not enough data | 3.9 (9 reviews) | | **Natural Language Interaction** | Not enough data | 4.3 (9 reviews) | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Twist | Zulip | |---|---|---| | **Group Messaging** | Not enough data | Not enough data | | **Bulk Send** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Rich Text Editor** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Transcripts/Chat History** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Message Recall** | Not enough data | Not enough data | | **Canned Responses** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Workflow Configuration** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Read Receipts** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Chat** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Broadcast Messaging** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **One-to-One Messaging** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Employee Photos** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Blogs** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) --- ## Reviewer Demographics ### By Company Size | Segment | Twist | Zulip | |---|---|---| | **Small-Business** | 72.0% | 70.3% | | **Mid-Market** | 28.0% | 22.5% | | **Enterprise** | 0% | 7.2% | ### By Industry #### Twist - **Computer Software:** 12.0% - **Marketing and Advertising:** 12.0% - **Entertainment:** 8.0% - **Business Supplies and Equipment:** 4.0% - **Computer Games:** 4.0% - **Consumer Services:** 4.0% - **Design:** 4.0% - **E-Learning:** 4.0% - **Hospital & Health Care:** 4.0% - **Information Technology and Services:** 4.0% - **Other:** 40.0% #### Zulip - **Research:** 23.6% - **Computer Software:** 17.3% - **Higher Education:** 8.2% - **Information Technology and Services:** 6.4% - **Consumer Services:** 2.7% - **Education Management:** 2.7% - **Oil & Energy:** 2.7% - **Non-Profit Organization Management:** 2.7% - **Consulting:** 1.8% - **Market Research:** 1.8% - **Other:** 30.0% --- ## Alternatives ### Alternatives to Twist - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19312 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39318 reviews) - [Flock](https://www.g2.com/products/flock/reviews) — 4.4/5 stars (300 reviews) - [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (369 reviews) - [RingCentral Video](https://www.g2.com/products/ringcentral-video/reviews) — 4.2/5 stars (505 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18919 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56605 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (14163 reviews) - [Swit](https://www.g2.com/products/swit/reviews) — 4.7/5 stars (362 reviews) ### Alternatives to Zulip - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39318 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (369 reviews) - [Element](https://www.g2.com/products/element-io/reviews) — 4.2/5 stars (43 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19312 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18919 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56605 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (14163 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48204 reviews) - [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (667 reviews) --- ## Top Discussions ### Twist No discussions available for this product. ### Zulip - Title: [Does Zulip have an app?](https://www.g2.com/discussions/does-zulip-have-an-app) — 1 comment > **Top comment:** "Yes" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/twist-vs-zulip)