---
title: Transpond by Capsule Reviews
meta_title: 'Transpond by Capsule Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 38 reviews by the users' company size, role or industry to
  find out how Transpond by Capsule works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 38
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Transpond by Capsule Reviews
**Vendor:** Capsule  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 38
## About Transpond by Capsule
Transpond by Capsule is a flexible marketing solution designed to help small businesses connect, convert, and grow. It offers a broad range of features including automation, segmentation, social scheduling, forms, and chatbot tools, all in one intuitive solution. Built by the team behind Capsule CRM, Transpond shares the same focus on simplicity, performance, and exceptional support. Trusted by growing businesses around the world to drive meaningful engagement without the complexity.



## Transpond by Capsule Pros & Cons
**What users like:**

- Users find Transpond incredibly **easy to use** , appreciating its efficient integration and supportive customer service. (9 reviews)
- Users commend the **seamless Capsule CRM integration** , making contact management effortless and efficient with immediate updates. (7 reviews)
- Users value the **personalized customer support** from Transpond, appreciating quick and effective responses from real people. (6 reviews)
- Users appreciate the **seamless integration** of Transpond with Capsule CRM, simplifying contact management and enhancing communication. (6 reviews)
- Users find Transpond&#39;s **impactful integration** with Capsule CRM saves time and simplifies mailing list management effectively. (5 reviews)
- Users love the **seamless native integration** with Capsule CRM, streamlining their contact management and communication efforts. (5 reviews)
- Automation (3 reviews)
- Automation AI (3 reviews)
- Contact Management (3 reviews)
- Users praise the **user-friendly features** and exceptional support of Transpond, enhancing their overall experience with the platform. (3 reviews)

**What users dislike:**

- Users note a **lack of features** in Transpond, particularly regarding formatting and scheduling capabilities. (3 reviews)
- Users face a **difficult setup** process when connecting Transpond and Capsule, though support is helpful in resolving issues. (2 reviews)
- Users experience **editing issues** with Transpond, particularly with the &#39;clean list&#39; function and formatting challenges. (2 reviews)
- Users face **editor limitations** in Transpond, struggling with formatting and scheduling posts across platforms. (2 reviews)
- Users experience **email formatting issues** and sync delays, impacting the overall usability of Transpond. (2 reviews)
- Users find the **learning curve challenging** , especially in connecting Transpond and Capsule for data linking. (2 reviews)
- Limited Customization (2 reviews)
- Limited Features (2 reviews)
- Users note a **lack of crucial features** , such as saving progress on lengthy forms, impacting efficiency. (2 reviews)
- Users find **scheduling issues** with Transpond, especially its inability to schedule posts on personal LinkedIn pages. (2 reviews)

## Transpond by Capsule Reviews
  ### 1. Affordable, Intuitive Transpond — Seamless Capsule Integration and Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris B. | Founder and Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about Transpond by Capsule?**

Transpond integrates neatly with Capsule. These platforms have everything you need, without the big price tag of similar software. It's very intuitive and easy to use, but best of all, the support team are extremely helpful, they're happy to answer and walk you through the best way to set things up. And there's always a good solution to I needed, in a way that's not overly complicated

**What do you dislike about Transpond by Capsule?**

Haven't encountered any downsides. Not as customisable as some larger platforms, but the trade off in simplicity is very worthwhile

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Integrating CRM and marketing automation simply. Being able to use Capsule as a proper CRM (far more functional than marketing automation platforms with built in CRMs), but then have all data synced natively

  ### 2. Easy, Affordable Email Marketing That Integrates Smoothly with Capsule CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen K. | Non Executive Director and Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Transpond by Capsule?**

It's easy to use and doesn't have an overwhelming number of features, which is important for me as I'm new to email marketing. It's also very cost effective - I was able to get started for free and only got charged once I'd started to make some progress - and even as I built my subscriber base to 1,000 contacts, it's still pretty cheap. There haven't been any major issues with sending or performance and the guides have been helpful in getting me to make some changes I should probably have made to my email settings anyway. It has some AI features but doesn't make you use them, which is nice, and it integrates well with the main Capsule CRM.

**What do you dislike about Transpond by Capsule?**

I wish I could add some different fonts (Helvetica Neue in particular). A mobile app would also be nice, but it's not something that I miss enough to change to a different platform.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Email marketing for a beginner, who doesn't want to use an Intuit product (because if Mailchimp is as slow and clunky as QuickBooks I don't think I could handle it).

  ### 3. Customizable Templates, and Detailed Campaign Analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katarina G. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Transpond by Capsule?**

I really like how easy it is to integrate content from tools like Canva, and how many options there are for customizing the templates overall. I also appreciate the analytics—you can see just about everything, down to the smallest details, about the results of your campaign.

**What do you dislike about Transpond by Capsule?**

I think the main flaw is that you can’t choose exactly which contacts you want to export from Capsule. I’m not sure whether that has changed since the last time I tried connecting the two apps.

I ended up exporting my mailing list from Capsule manually. Now, if I want to connect the two apps, I’d have to export all contacts, which would fill up my current plan and force me to upgrade.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

I can easily share news about anything through this tool, and I don’t have to worry if I forget to remove someone who unsubscribes or whose email bounces, since the system handles that automatically. The rules are also great and make the whole process feel more reliable.

  ### 4. Seamless Setup and Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2026

**What do you like best about Transpond by Capsule?**

I really appreciate the ease of use of Transpond by Capsule. It allows me to create really good graphic emails by using Canva for images and then pasting these into Transpond, which results in professional-looking emails. The initial setup was very easy, and I'm familiar with campaign and email software, which made it quite straightforward. Also, the support team stands out for being quick to assist and making the process of getting a campaign up and running feel straightforward and simple. I highly recommend it to anyone looking to confidently launch campaigns, and I particularly value how it helps me reach our referral partners effectively.

**What do you dislike about Transpond by Capsule?**

Nothing at this stage.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

I use Transpond by Capsule to send fast campaigns, reaching nearly 600 family lawyers, with excellent results in reads and clicks. The support team made the process straightforward. It helps us maintain professional branding consistent with our website.

  ### 5. Powerful Drag-and-Drop Automation with Seamless Capsule CRM Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bobby H. | Sales &amp; Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about Transpond by Capsule?**

Drag-and-drop automation builder

Behaviour-based email sequences

Seamless Capsule CRM integration

Smart workflows triggered by clicks

Automated follow-ups that convert

Built-in forms feeding Capsule CRM

Lead tracking with real-time reports

Campaign branching by engagement

**What do you dislike about Transpond by Capsule?**

The interface can feel a bit cluttered

Limited custom reporting flexibility

Automation logic could be clearer

Mobile experience needs polish

More template variety would help

CRM sync delays occasionally

Better native analytics please

More granular task automation

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Before Transpond, we struggled with manual follow-ups, inconsistent lead tracking, and lost pipeline visibility. We’d send one or two emails then hope for a reply, but contacts would slip through the cracks and nothing was tied back into CRM reliably.

Now, with Transpond by Capsule:

We automate behaviour-based follow-ups (opens, clicks, form submissions), so every lead gets the right message at the right time.

Contacts and actions sync automatically into Capsule CRM, eliminating manual data entry and human error.

We see responses and engagement in real time, so we can prioritise hot leads instantly.

The result?
- We save hours every week on manual tasks — sequences that used to take half a day now fire automatically.
- Our conversion rates from campaign to booked call have noticeably improved because no one falls off the radar.
- We make better decisions faster with clearer engagement data — no guesswork, just action.

Transpond solved our consistency and follow-up problem in a way that actually moves the needle on pipeline and productivity.

  ### 6. Huge Time Savings with Capsule CRM Integration—Instant List Updates, Exceptional Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about Transpond by Capsule?**

We use Capsule CRM and since moving from MailChimp to Transpond, we have saved an enormous amount of time managing the contact list. The integration is impactful. It is very simple to add or remove someone from a mailing list from the CRM and the effect is immediate. No more 'syncing' of lists. CRM tags are also usable in Transpond.
Furthermore, Transpond's personalised service is surprising and effective. I've created several tickets for help and every time I have received personal messages from a real person with support. It is a world of difference compared to MailChimp's 'knowledge bank'.

**What do you dislike about Transpond by Capsule?**

There are some features that need work. We recently used a 'clean list' function, which unsubscribed many contacts that shouldn't have been. The formatting in the email is also not always smooth. For example, we tried to put a line between two pasted paragraphs and the entire text moved and needed to start over with typing. However, we had formatting challenges with MailChimp as well, so Transpond is on a par on that front.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Transpond helps us send email campaigns quickly and efficiently. It saves us hours per month compared to our previous provider MailChimp. As a result, we can now afford to send more campaigns, building our brand name better and promote individual products, increasing sales.

  ### 7. Incredibly Responsive Team That Turns Feedback Into Fast Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Transpond by Capsule?**

The fact the team behind it are so helpful and responsive. They are willing to listen to your feedback and will overnight develop a solution to help you achieve a desired outcome so that you can better serve your customers.

**What do you dislike about Transpond by Capsule?**

I have to do some workarounds but it’s still possible to get the end outcome I want and I know with how fast these guys work on delivering updates it won’t be long until what we require is available

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Helping me effectively speak to my customers and team with updates as things happen in real time via our project management and sales boards

  ### 8. Beautiful integration, no-fuss platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy C. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Transpond by Capsule?**

I only heard about Transpond when I was setting up Capsule CRM, and had assumed I'd need to implement an integration with a third-party email marketing platform. But when I saw that there was a native integration with a marketing platform I had to give Transpond a try.

I found it really simple to use, with a UI that was free of fluff and fuss. I'm well used to integrating platforms with Zapier, Make etc and it is such a joy to have a native integration which makes sense. Updates to Capsule contacts automatically roll into Transpond. Transpond can use the tags created in Capsule. Capsule contacts can be grouped for a campaign in Transpond. Moving between the two platforms is completely intuitive.

Transpond automations are also really straightforward to set up (although you'll need to be on a paid plan if you want to use them), as are the forms (ditto). I use a Transpond form on my website as a contact form to bring people into Capsule, and that works really well, with a straight-forward double opt-in setup and verification email.

The starter paid plan is very reasonably priced at £8/month +VAT (paid monthly), although I ended up on the Growth package as I want unlimited automations and gated content.

Transpond also will send your transactional emails, which is handy.

I've not even begun to explore all the options with website tracking or social medial posting, but feel I'm getting my money's worth with the features I am using.

And best of all: genuinely helpful and prompt customer support. This might not sound huge... until you hit a snag, at which point it makes all the difference. I had a terrible experience with MailerLite customer support which would put me off ever using the platform or recommending it to others, so I do value good customer support when I find it.

**What do you dislike about Transpond by Capsule?**

Transpond links webforms to groups, so when people submit a form they are added to a specific group (you can also copy people to groups using automations). In order to be a confirmed subscriber in the group they need to have replied to the verification email. If they choose to unsubscribe you can give them the option to choose which groups they want to unsubscribe from. It's taken me a minute to get my head fully into this model, which I find a little restrictive. Having said that, I've not had trouble setting things up that meet my business needs.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

I'm at an early stage with my business so I'm not sending out loads of campaigns yet. The most important thing for me is being able to set up web forms so that people can contact me / book calls via my website, and I can bring their details into my CRM (Capsule). If they tick to sign up to my newsletter I also add them to that group in Transpond so that I have a group of properly-consented subscribers. I also use Transpond for gated content, so people who sign up to my free thing can access it securely, and can get passed into Capsule so that I can follow up with them.

  ### 9. User-Friendly Interface and Effortless Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johanna N. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about Transpond by Capsule?**

I appreciate the interface and how user-friendly it is. Learning to use it is also straightforward and doesn't take much time.

**What do you dislike about Transpond by Capsule?**

I can't say that I really dislike anything about the application, but as with any software, there are always features you might miss or wish for. There are certain functions that could make it easier and faster to get work done.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

This tool helps us connect with our audience more effectively. It also allows us to automate certain customer journeys and craft experiences that we know our customers appreciate. Additionally, it supports our internal brand-building efforts by enabling us to send out well-designed internal emails on a regular basis. Since we started using both Transpond and Capsule, we have gained a clear overview of all our contacts, as well as our deals and projects.

  ### 10. Effortless CRM with Outstanding Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about Transpond by Capsule?**

I’ve found Capsule CRM to be incredibly easy to use, with a really clean and intuitive UI that makes navigation simple and efficient. It doesn’t feel overwhelming, even when managing multiple contacts and workflows.

Transpond has been a great tool for creating mailing campaigns. Setting up templates is very straightforward once you get the hang of it, and it allows you to build professional-looking campaigns quickly and confidently.

I would highly recommend Capsule and Transpond for their strong functionality, excellent support, and great value for money. They offer a lot of capability at a very competitive price point.

Overall, a really solid CRM and marketing solution that’s easy to use, well supported, and cost-effective

**What do you dislike about Transpond by Capsule?**

The only challenge I experienced was initially figuring out how to connect Transpond and Capsule, when it came to linking data within forms. However, the customer service and support teams have been exceptional, clearly explaining what was needed and helped resolve the issues quickly and efficiently.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Transpond by Capsule is solving the problem of managing email marketing and customer data across multiple disconnected tools. By having Transpond fully integrated with Capsule CRM, I’m able to manage contacts, forms, and email campaigns in one synced platform rather than jumping between systems.

This has been a big time-saver, as data flows directly between Transpond and Capsule, reducing manual data entry and the risk of errors or duplication. Once everything is set up correctly, linking customer data to campaigns and forms makes ongoing campaign management much more efficient.

Having one integrated system also brings cost efficiencies. Overall, Transpond helps streamline workflows, improve accuracy, and save both time and money while still offering strong functionality and support.

  ### 11. Easy to Use, Seamless Capsule Integration, and Fantastic Performance Stats.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liam J. | CRM Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Transpond by Capsule?**

Easy to use, complete integration with Capsule and fantastic stats to show you performance.

**What do you dislike about Transpond by Capsule?**

Transpond does everything we need currently.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Email Campaigns, Social Media Scheduling and Forms. 

The main benefit here is that everything is all in one place, and with the seamless integration to Capsule it makes it incredibly easy to integrate and receive information.

  ### 12. Excellent experience with Transpond

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frank P. | Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about Transpond by Capsule?**

The structure of the email templates is really easy to use, the automations are really customisable and integrate seamlessly with Capsule CRM and the Customer Support is second to none in terms of actually implementing changes that would really benefit our business on the platform. You get a response within a day via email and I have even had calls with the team to discuss possible new features or amendments to the platform. The AI features are also brilliant, for example the recent 'Optimise Delivery' to improve deliverability and maximise open rates has seen a boost of 5% in our open rates. We moved over from another email platform when we came to Capsule CRM and the implementation into day to day use was smooth with all our data coming in easily and straightforward to move over forms, automations and templates onto the new platform. Overall 10/10 would recommend.

**What do you dislike about Transpond by Capsule?**

Honestly not much, perhaps the forms could be a little more designed for longer answers and more extensive forms, but that is quite specific to our business and the team at Transpond have been really responsive to implementing helpful changes here.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Sending out regular communications including a weekly blog and monthly newsletter is really easy on Transpond through the template function and ability to duplicate and edit emails. The automations really help us reduce the amount of manual data input and tracking we have to do, particularly with prospective clients, and forms mean we don't have to integrate wordpress forms with Capsule CRM, which can be quite clunky, instead Transpond seamlessly integrates with Capsule. It allows us to communicate regularly with both clients and prospects, nurture prospects so we don't have to manually send over helpful information to people thinking of becoming clients, and track all our data so we can constantly make positive changes to our email marketing and marketing in general.

  ### 13. Clean, Simple, and Easy to Set Up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2026

**What do you like best about Transpond by Capsule?**

It's really easy to use, and the set up/onboarding is very straightforward. Clean, and simple.

**What do you dislike about Transpond by Capsule?**

So far so good! Filtering isn't as in depth as a previous tool, but that's not a biggie for us.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Connecting with our clients, and building relationships

  ### 14. Tremendous Transpond

**Rating:** 5.0/5.0 stars

**Reviewed by:** James  H. | Trainee Sales Estimator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Transpond by Capsule?**

I have been using Transpond for a couple of weeks and I have found the experience so far to be fantastic. Extremely simple to navigate and the tools provided have enabled me to create some fantastic email campaigns which have been great for marketing purposes. I would highly recommend Transpond to be anybody that is considering using it.

**What do you dislike about Transpond by Capsule?**

The only thing I dislike about Transpond is the lack of certain features I would personally like to use however this is something Transpond could update in the future.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

It is solving a lot of things, for example it allows us to send automated email efficiently and allows us to send campaigns efficiently.

  ### 15. User-Friendly for Beginners, Excellent support team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Doug B. | Trustee, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about Transpond by Capsule?**

It appears easy to use for a non marketing expert who is looking to grow their business. When I had issues setting up DNS records due to my main domain being split between wix and ionos, the support team were very helpful in making sure the problem was resolved.

**What do you dislike about Transpond by Capsule?**

I'm a new user so not experienced any downsides yet

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Deliverable cold e mails to prospective clients.

  ### 16. Simple to use one-to-many communcation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaanika O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Transpond by Capsule?**

Transpond has a native integration with Capsule CRM, which makes the contact list streamlined and keeps everything in one place.

**What do you dislike about Transpond by Capsule?**

Not much at the moment. At least nothing that Tranpond can do itself - cannot schedule posts on Linkedin personal page.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Transpond helps me to funnel enquiries directly to Capsule CRM. This means that when an enquiry drops to my sales pipeline, I have enough information to move the prospect closer to closing. 

Transpond also helps me to nurture my contacts with seamless automation sequence so that relevant contacts receive targeted communication.

  ### 17. Great integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rachel A. | Company Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2025

**What do you like best about Transpond by Capsule?**

I love most elements of Transpond, particularly how it integrates with Capsule and makes it easy to segment my communication.

**What do you dislike about Transpond by Capsule?**

I sometimes find the formatting a bit fiddly

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Helping my plan in advance and be consistent with my content

  ### 18. Extremely User Friendly & Simple to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ammar T. | Finance Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Transpond by Capsule?**

Unlike the traditional tools, Transpond is really easy to use and is very user friendly. You can use a lot of features available. Furthermore, the support team is really helpful when it comes to raising queries and the responses are really quick.

**What do you dislike about Transpond by Capsule?**

There is no ability to users to save and continue later when filling out lengthy forms. However, Transpond are working internally to resolve this.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Regular Newsletters, Sales Pipeline and Sequences for better marketing. There are hundreds of options to  choose from.

  ### 19. A neat, all-in-one emarketing tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Transpond by Capsule?**

Setting up and deploying campaigns is super-simple. And the results that you get back are clear and actionable.

**What do you dislike about Transpond by Capsule?**

Some of the interactions are a little bespoke and take some getting used to. Hoping that improved sequences and automations will be built out soon

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Enabling outreach to cold prospects

  ### 20. A very successful email marketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keaton G. | Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2023

**What do you like best about Transpond by Capsule?**

This platform offers very user-friendly services. It is easy to set up and operate. It can create beautifully structured emails that attract customers. All information about the product can be presented realistically, resulting in good feedback from customers. Which has contributed a lot to taking the business to a good level.

**What do you dislike about Transpond by Capsule?**

Nothing about MPZMail EMail Marketing is unfavourable. They have excellent customer support, strong features, and make it simple to develop and manage email campaigns.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

An outstanding, user-friendly, and highly effective email marketing solution is MPZMail. From building newsletters and campaigns to tracking and analysing results, it includes a wide range of functions.

  ### 21. One of the most handy tools to design and execute my email campaigns!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arav K. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Transpond by Capsule?**

MPZMail is extremely easy to use, thanks to its drag & drop features I can customize email templates easily. I can also schedule my campaigns to be sent at a particular time. But the best part is real-time tracking, where I can monitor when my prospect opens the campaign

**What do you dislike about Transpond by Capsule?**

The default templates are not exhaustive. The team need to add multiple interactive templates which will further reduce the efforts of the users. Another thing is the overall user support by the team is a little slow. Nevertheless, the pricing is affordable, which is lucrative.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

MPZmail helps to solve the following issues:
1) Easy & fast campaign creation
2) Real-time Tracking of my campaign
3) Schedule my campaign for pre-planned future dates
4) Easy way to filter out unwanted prospects

  ### 22. High potential email marketing tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laxman C. | Senior Engineering Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about Transpond by Capsule?**

The inbuilt templates of campaign designs of this tool are highly useful.

**What do you dislike about Transpond by Capsule?**

I am a highly satisfied user of this tool and just keep the tool as it is.

**Recommendations to others considering Transpond by Capsule:**

It's a good lead generator and highly recommend to use.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

It has simplified methodologies right from campaign designs to publishing.

  ### 23. With this software I make the best email campaigns online

**Rating:** 4.5/5.0 stars

**Reviewed by:** Escobar T. | Business Development Manager, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2019

**What do you like best about Transpond by Capsule?**

MPZMail Email Marketing allows me to carry out email marketing campaigns, sort by important feature of each subscriber on my list such as age, sex, groups, industry and interests, I can also automate the responses we want to give our customers and subscribers, Keep them aware of our most important brand, products and updates, among other very important benefits. It is a software that is worth trying and using

**What do you dislike about Transpond by Capsule?**

The templates are not very interactive for the purposes of marketing infoproducts, however they can be edited and adapted to our needs without the help of a programmer or specialist in this area, we have edited templates and given our special touch by placing our logo, motto , mission and vision to stand out in our email marketing campaigns

**Recommendations to others considering Transpond by Capsule:**

If you want to have happy customers and prospects it is good to use software such as MPZMail EMail Marketing because it helps you automate your email campaigns and know very important data to convert those customers and prospects into sales. Thanks to our excellent performance in our email marketing campaigns, we have grown our list and also increased our sales in the last 6 months

**What problems is Transpond by Capsule solving and how is that benefiting you?**

In general we only seek to innovate and improve our email campaigns to make the difference between the competition, also control the traffic on our website and send them to a capture page that will take your email to know a little more about your interests, tastes and needs This information will help us to offer you digital products and expand our brand throughout the internet

  ### 24. The best email designs with the help of MPZMailMarketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tracy J H. | Product Marketing Manager, Chemicals, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2019

**What do you like best about Transpond by Capsule?**

I like that its characteristics are kept in order, the operation of methods that it contains to drag and drop to design our email campaigns are simple to put into practice. We can safely exclude abused subscribers, manage our reputation as a company, so without a doubt, when developing this software we realize that it will be of great help for a good e-mail administration. I also want to mention that the cost of MPZMailMarketink is extremely accessible, its commission will be for subscribers and it has a free version that you can use as proof to the software

**What do you dislike about Transpond by Capsule?**

I do not like it to be a bit difficult to develop because you simply have problems regulating normal emails. Another thing that I did not like is that at the beginning of opening the session we must request a new password and that is not what becomes tedious but that the new password takes so long to arrive to open the MPZMailMarketing platform

**Recommendations to others considering Transpond by Capsule:**

It is a very complete software that offers business development possibilities since it has a variety of ways to create email campaigns. For new users in the same way it is totally easy to implement because its characteristics are very ordered and quickly understood

**What problems is Transpond by Capsule solving and how is that benefiting you?**

It helped me to easily create important visual spreadsheets that promote a good email marketing, I also help to save time and specify new campaigns in a simple way because it also allows to automate emails that also allow me to track the diversity of tastes of my subscribers and thus to be able to give them what they want most to keep them satisfied

  ### 25. Cheap email alternative

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Transpond by Capsule?**

The price is right for what you get (free). It's somewhat user friendly. Being able to schedule emails ahead of time was convenient. 

**What do you dislike about Transpond by Capsule?**

It's pretty outdated looking. The templates and fonts do not look professional. Customers had made comments saying emails looked like spam or made in the nineties. 

**Recommendations to others considering Transpond by Capsule:**

I would go with a different email marketing platform. If you only want to use if briefly with a very low budget, then this may work for you. Otherwise I would use a platform that integrates with your website, blog, e commerce store, etc. I would go with Wix for ease of template use and ease of website design.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

We only used MPZMail for a brief period of time. We did not realize benefits from using MPZMail. We switched to Wix.

  ### 26. Easy to sign up and easy to send.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2019

**What do you like best about Transpond by Capsule?**

Account registration process is quite easy on this software. Creating advertising campaign with its editor tool is very easy. It doesn't require any training to create email templets. With its easy interface anyone can make a beautiful email templets in minutes.

**What do you dislike about Transpond by Capsule?**

It does not have mobile application which is not a good thing in current competitive market. Most of the people do official works on mobile devices nowadays so it should have a mobile application also.

**Recommendations to others considering Transpond by Capsule:**

People in marketing and sales departments should try this software for better results.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

This software helps me to promote my products via email campaigns. I also use its services for monthly newsletters.

  ### 27. I have managed to design beautiful email templates and automate it

**Rating:** 5.0/5.0 stars

**Reviewed by:** William L. | Social Media Manager, Oil & Energy, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2019

**What do you like best about Transpond by Capsule?**

I have managed to design beautiful email templates and automate the sending of emails with MPZMail Email Marketing. Thanks to this powerful tool I have created automated email campaigns that allow me to track the specific tastes of my subscribers to be able to segment and give them what they want most, at the precise moment

**What do you dislike about Transpond by Capsule?**

They have a small variety of templates to create emails, although I can attest that the ones they have give very good results and are very attractive visually, I also do not like that the payment is based on the emails sent because I think it is something expensive and limiting


**Recommendations to others considering Transpond by Capsule:**

If you have few subscribers it is likely that if you do well with MPZMail Email Marketing, if not, it will be somewhat expensive to cover large amounts of subscribers. This software will help you improve your email marketing and save a lot of time

**What problems is Transpond by Capsule solving and how is that benefiting you?**

We were looking to improve the templates and email campaigns, which is why we opted to use MPZMail, in the end it covered our expectations because it has a great campaign assistant that offers more ease of use, they also include the ability to send to different groups, exclude groups and many more advantages

  ### 28. "A most reasonable Email Marketing "

**Rating:** 5.0/5.0 stars

**Reviewed by:** josh w. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2019

**What do you like best about Transpond by Capsule?**

MPZMail accompanies email mechanization offices, which gives us the choice to make work processes to computerize endorser commitment. Itś truly reasonable cost and great email conveyance administration make it an absolute necessity have email showcasing programming. Itś endorser the board framework accompanies boycott supporters list alternative, which causes us to prohibit skiped, manhandled supporters. It at last deals with our sender reputation.Every highlight is precise set. It helped me to spare my time in making my email battle. Its Drag and Drop strategy for planning email battle is anything but difficult to work.

**What do you dislike about Transpond by Capsule?**

You can not accept a much-propelled email showcasing robotization programming at this cost. They are one of a kind in their own classification. A predetermined number of formats, normal email conveyance with throttling issues makes it marginally hard to use.People who are at intial dimension of business setup can discover its valuing somewhat steep. It ought to be sensibly evaluated for new businesses.

**Recommendations to others considering Transpond by Capsule:**

In the event that you have a constrained spending plan for email advertising exercises and need to have a decent email showcasing programming with practically all basic highlights, MPZMail ought to be your choice.I could prescribe this product to organizations that are little, since MPZ is extremely simple to utilize and with its capacities, it adjusts very rapidly and effectively.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

We are doing email promoting utilizing MPZMail programming here in my association. We have set up few endorser the board computerization. With 30k email really select in endorsers we can not perceive any throttling issues. The Email conveyance is reasonable for use. We are appreciating great ROI here.MPZMail has helped our organization to an extreme, in light of the fact that the email administration is done right away and we have possessed the capacity to send data about our administrations to the customers that ask for it, this work has been done to us with the method for working MPZ programmed.

  ### 29. An innovative email marketing experience.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2019

**What do you like best about Transpond by Capsule?**

I found it one of the fast email marketing tools. It delivers emails in just a matter of seconds which is very impressive. It also provides very intuitive sign up forms which are very much helpful for increasing subscriber base.

**What do you dislike about Transpond by Capsule?**

People who are at intial level of business setup can find its pricing slightly steep. It should be reasonably priced for startups.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

I found this software very beneficial in promoting real estate projects. It helps me to generate quality leads.

  ### 30. A very neat and effective email marketing tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2018

**What do you like best about Transpond by Capsule?**

I found its user interface very neat and simple. Every feature is orderly placed. It helped me to save my time in creating my email campaign. Its Drag and Drop method for designing email campaign is very easy to operate.

**What do you dislike about Transpond by Capsule?**

When i signed up, the account activation mail came to my spam folder. It was a little disappointing for me. Rest everything is ok.

**Recommendations to others considering Transpond by Capsule:**

Its good to start initial campaigns with this tool. As the business grow one can go for paid subscriptions for advance features. Initially this tool will surely help to understand email campaigning and tracking its results.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

It helped me to circulated products and services related information to my clients. And those information converted into deals.

  ### 31. it is okay so far, needs some improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2019

**What do you like best about Transpond by Capsule?**

I like how it’s easy to navigate everything for myself 

**What do you dislike about Transpond by Capsule?**

It runs slow at times and it upsets me. There needs to be other ways so it doesn't crash. Maybe have a test to cause it not to crash

**Recommendations to others considering Transpond by Capsule:**

Make it faster please 

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Helps to organize everything that I need 

  ### 32. Comfortable interface at MPZMail.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kenstiki L. | Software Engineer, Machinery, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2018

**What do you like best about Transpond by Capsule?**

MPZEmail has a quite feasible and comfortable interface, since it offers instructions and tutorials on its website to learn how to use this software and handle it perfectly. The instructions have been a very good factor, since it helps a lot of new users to be able to know the software thoroughly and to know what functions should be used.

**What do you dislike about Transpond by Capsule?**

At the moment of requesting a new password from the MPZMail team, the respective email that has to arrive, takes a long time, this brings certain inconveniences at the time of the session start, because without the password we can not initiate the MPZ platform. I would like the Email to arrive instantly to retrieve a password instantly.

**Recommendations to others considering Transpond by Capsule:**

I could recommend this software to companies that are small, since MPZ is very easy to use and with its functions, it adapts very quickly and easily.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

MPZMail has helped our company too much, because the email service is done instantly and we have been able to send information about our services to the clients that request it, this work has been done to us with the way of working MPZ automatic.

  ### 33. Email Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2019

**What do you like best about Transpond by Capsule?**

I like the spreadsheet format. Although many of the email marketing apps and software promote creativity in their use, I prefer something more straightforward.

**What do you dislike about Transpond by Capsule?**

I dislike how unorganized the software is. I've grown to use it daily nonetheless.

**Recommendations to others considering Transpond by Capsule:**

Check back daily. Update your users.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Building analytics. The software makes it simple. 

  ### 34. Cheap but also looks it

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about Transpond by Capsule?**

The price is cheaper than other email companies. 

**What do you dislike about Transpond by Capsule?**

Templates are terrible. Hard to edit. Emails look dated and out of proportion 

**What problems is Transpond by Capsule solving and how is that benefiting you?**

Free email option was good while we had it. 

  ### 35. User-friendly email marketing service for best results.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about Transpond by Capsule?**

I am highly impressed with its user interface. I tried many email marketing software but this software I found very easy to operate. I can create beautiful newsletters with the help of its editor.

**What do you dislike about Transpond by Capsule?**

Its post campaign reporting feature is not up to my expectations. It surely needs some improvements. It doesn't give in-depth analysis of the campaign.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

It helps me to conduct surveys through emails. This app makes my surveys easy for the respondents.j

  ### 36. A most affordable Email Marketing 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rajat S. | Technical Support Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about Transpond by Capsule?**

MPZMail comes with email automation facilities, which gives us the option to create workflows to automate subscriber engagement. Itś very affordable price and good email delivery service make it a must have email marketing software. Itś subscriber management system comes with blacklist subscribers list option, which helps us to exclude bounced, abused subscribers.  It ultimately manages our sender reputation.

**What do you dislike about Transpond by Capsule?**

You can not assume a much-advanced email marketing automation software at this price. They are unique in their own category.  A limited number of templates, average email delivery with throttling issues makes it slightly difficult to use.

**Recommendations to others considering Transpond by Capsule:**

If you have a limited budget for email marketing activities and want to have a good email marketing software with almost all essential features, MPZMail should be your choice.

**What problems is Transpond by Capsule solving and how is that benefiting you?**

We are doing email marketing using MPZMail software here in my organization. We have set up few subscriber management automation. With 30k email truly opt-in subscribers we can not see any throttling issues. The Email delivery is fair to use. We are enjoying good ROI here.

  ### 37. MPZMail EMail Marketing - Move over MailChimp!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Faizan A. | Broadcaster - Live Events, Broadcast Media, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2016

**What do you like best about Transpond by Capsule?**

Email marketing campaign software that provided hassle-free management for all of our mass emailing needs. Generated impressive visual templates of analytics that were easy to interpret and present. The distinguishing feature was the autoresponder as it made my email marketing campaigns easier.

**What do you dislike about Transpond by Capsule?**

At times the auto-responder feature was not working. They eventually fixed the issue in a timely manner.

**Recommendations to others considering Transpond by Capsule:**

MPZMail is perfect for small businesses who want a simple yet effective email campaign manager. It is critical to have your product or services fine-tuned to the right audience, this software will help you achieve that fine-tuning with its affordable analytical tools so you can tailor your campaigns in a meaningful way.




**What problems is Transpond by Capsule solving and how is that benefiting you?**

As a small business/entrepreneur, we were seeking a marketing email campaign software that was tailor-made for small businesses. Specifically, we were able to capture subscribers and send up to 12,000 emails for month for free. Eventually moved to a paid monthly fee of an affordable $60.



  ### 38. Execlant reseller options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2016

**What do you like best about Transpond by Capsule?**

Reseller options make it easy to help my clients

**What do you dislike about Transpond by Capsule?**

billing was a bit confusing to get started

**What problems is Transpond by Capsule solving and how is that benefiting you?**

I am able to offer a affordable email marketing solution to my clients


## Transpond by Capsule Discussions
  - [Commune  regroupe](https://www.g2.com/discussions/commune-regroupe) - 1 upvote

- [View Transpond by Capsule pricing details and edition comparison](https://www.g2.com/products/transpond-by-capsule/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+17%3A12%3A34+-0500&secure%5Bsession_id%5D=02fd8616-eeec-48f5-8ee3-6203fec8aa53&secure%5Btoken%5D=b1545e2dabb5cab5bbb9823a7dc8a5f192c9527f734c272d72bab40bdecb7e68&format=llm_user)
## Transpond by Capsule Integrations
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews)
  - [Help Scout](https://www.g2.com/products/help-scout/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Webflow](https://www.g2.com/products/webflow/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)

## Transpond by Capsule Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Administration**
- Template Creation
- Preset Template Availability
- Custom Unsubscribe
- Email Segmentation
- Detailed Server Logs
- Notifications

**Platform Basics**
- Editing Platform
- Spam Filter Testing
- A/B Testing
- Deliverability Testing
- Design Testing

**Integrations**
- Webhooks
- Event Tracking API
- Mail Send API
- Spam Filter Testing

**Platform Data**
- Performance
- Dashboard
- Analytics

**Platform**
- Custom Tracking Domain
- Multiple Domains
- Dedicated IP
- Documentation
- Sender Reputation Management
- Tracking & Reporting
- Enterprise Scalability
- Performance and Reliability

**Agentic AI - Email Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top Transpond by Capsule Alternatives
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