Transpond by Capsule Reviews & Product Details

I appreciate the interface and how user-friendly it is. Learning to use it is also straightforward and doesn't take much time. Review collected by and hosted on G2.com.

I can't say that I really dislike anything about the application, but as with any software, there are always features you might miss or wish for. There are certain functions that could make it easier and faster to get work done. Review collected by and hosted on G2.com.

I’ve found Capsule CRM to be incredibly easy to use, with a really clean and intuitive UI that makes navigation simple and efficient. It doesn’t feel overwhelming, even when managing multiple contacts and workflows.

Transpond has been a great tool for creating mailing campaigns. Setting up templates is very straightforward once you get the hang of it, and it allows you to build professional-looking campaigns quickly and confidently.

I would highly recommend Capsule and Transpond for their strong functionality, excellent support, and great value for money. They offer a lot of capability at a very competitive price point.

Overall, a really solid CRM and marketing solution that’s easy to use, well supported, and cost-effective Review collected by and hosted on G2.com.

The only challenge I experienced was initially figuring out how to connect Transpond and Capsule, when it came to linking data within forms. However, the customer service and support teams have been exceptional, clearly explaining what was needed and helped resolve the issues quickly and efficiently. Review collected by and hosted on G2.com.

Easy to use, complete integration with Capsule and fantastic stats to show you performance. Review collected by and hosted on G2.com.

Transpond does everything we need currently. Review collected by and hosted on G2.com.

The structure of the email templates is really easy to use, the automations are really customisable and integrate seamlessly with Capsule CRM and the Customer Support is second to none in terms of actually implementing changes that would really benefit our business on the platform. You get a response within a day via email and I have even had calls with the team to discuss possible new features or amendments to the platform. The AI features are also brilliant, for example the recent 'Optimise Delivery' to improve deliverability and maximise open rates has seen a boost of 5% in our open rates. We moved over from another email platform when we came to Capsule CRM and the implementation into day to day use was smooth with all our data coming in easily and straightforward to move over forms, automations and templates onto the new platform. Overall 10/10 would recommend. Review collected by and hosted on G2.com.

Honestly not much, perhaps the forms could be a little more designed for longer answers and more extensive forms, but that is quite specific to our business and the team at Transpond have been really responsive to implementing helpful changes here. Review collected by and hosted on G2.com.

It's really easy to use, and the set up/onboarding is very straightforward. Clean, and simple. Review collected by and hosted on G2.com.

So far so good! Filtering isn't as in depth as a previous tool, but that's not a biggie for us. Review collected by and hosted on G2.com.

I have been using Transpond for a couple of weeks and I have found the experience so far to be fantastic. Extremely simple to navigate and the tools provided have enabled me to create some fantastic email campaigns which have been great for marketing purposes. I would highly recommend Transpond to be anybody that is considering using it. Review collected by and hosted on G2.com.

The only thing I dislike about Transpond is the lack of certain features I would personally like to use however this is something Transpond could update in the future. Review collected by and hosted on G2.com.

It appears easy to use for a non marketing expert who is looking to grow their business. When I had issues setting up DNS records due to my main domain being split between wix and ionos, the support team were very helpful in making sure the problem was resolved. Review collected by and hosted on G2.com.

I'm a new user so not experienced any downsides yet Review collected by and hosted on G2.com.

Transpond has a native integration with Capsule CRM, which makes the contact list streamlined and keeps everything in one place. Review collected by and hosted on G2.com.

Not much at the moment. At least nothing that Transpond can do itself - cannot schedule posts on Linkedin personal page. Review collected by and hosted on G2.com.

I love most elements of Transpond, particularly how it integrates with Capsule and makes it easy to segment my communication. Review collected by and hosted on G2.com.

I sometimes find the formatting a bit fiddly Review collected by and hosted on G2.com.

Unlike the traditional tools, Transpond is really easy to use and is very user friendly. You can use a lot of features available. Furthermore, the support team is really helpful when it comes to raising queries and the responses are really quick. Review collected by and hosted on G2.com.

There is no ability to users to save and continue later when filling out lengthy forms. However, Transpond are working internally to resolve this. Review collected by and hosted on G2.com.