Transpond integrates neatly with Capsule. These platforms have everything you need, without the big price tag of similar software. It's very intuitive and easy to use, but best of all, the support team are extremely helpful, they're happy to answer and walk you through the best way to set things up. And there's always a good solution to I needed, in a way that's not overly complicated Review collected by and hosted on G2.com.

Haven't encountered any downsides. Not as customisable as some larger platforms, but the trade off in simplicity is very worthwhile Review collected by and hosted on G2.com.

It's easy to use and doesn't have an overwhelming number of features, which is important for me as I'm new to email marketing. It's also very cost effective - I was able to get started for free and only got charged once I'd started to make some progress - and even as I built my subscriber base to 1,000 contacts, it's still pretty cheap. There haven't been any major issues with sending or performance and the guides have been helpful in getting me to make some changes I should probably have made to my email settings anyway. It has some AI features but doesn't make you use them, which is nice, and it integrates well with the main Capsule CRM. Review collected by and hosted on G2.com.

I wish I could add some different fonts (Helvetica Neue in particular). A mobile app would also be nice, but it's not something that I miss enough to change to a different platform. Review collected by and hosted on G2.com.

I really like how easy it is to integrate content from tools like Canva, and how many options there are for customizing the templates overall. I also appreciate the analytics—you can see just about everything, down to the smallest details, about the results of your campaign. Review collected by and hosted on G2.com.

I think the main flaw is that you can’t choose exactly which contacts you want to export from Capsule. I’m not sure whether that has changed since the last time I tried connecting the two apps.

I ended up exporting my mailing list from Capsule manually. Now, if I want to connect the two apps, I’d have to export all contacts, which would fill up my current plan and force me to upgrade. Review collected by and hosted on G2.com.

I really appreciate the ease of use of Transpond by Capsule. It allows me to create really good graphic emails by using Canva for images and then pasting these into Transpond, which results in professional-looking emails. The initial setup was very easy, and I'm familiar with campaign and email software, which made it quite straightforward. Also, the support team stands out for being quick to assist and making the process of getting a campaign up and running feel straightforward and simple. I highly recommend it to anyone looking to confidently launch campaigns, and I particularly value how it helps me reach our referral partners effectively. Review collected by and hosted on G2.com.

Nothing at this stage. Review collected by and hosted on G2.com.

Drag-and-drop automation builder

Behaviour-based email sequences

Seamless Capsule CRM integration

Smart workflows triggered by clicks

Automated follow-ups that convert

Built-in forms feeding Capsule CRM

Lead tracking with real-time reports

Campaign branching by engagement Review collected by and hosted on G2.com.

The interface can feel a bit cluttered

Limited custom reporting flexibility

Automation logic could be clearer

Mobile experience needs polish

More template variety would help

CRM sync delays occasionally

Better native analytics please

More granular task automation Review collected by and hosted on G2.com.

Firstly that it works perfectly with my Capsuel CRM, its the reason I use and chose it.

Its fairly self explanatory to use, guides you through the process of a mailing...And I love the analytic reports, in my crazy world if feels like magic to see how successful a mailing has been for the receipients.

And if you really can't work it out there's a real human to assist with your issue ...fast response and a video showing the exact process. Review collected by and hosted on G2.com.

Honestly I only found the AI assistant annyoing telling me they couldnt find the issue I was looking to resolve in their instruction manuals...am I niave thought AI knew everything?! Review collected by and hosted on G2.com.

We use Capsule CRM and since moving from MailChimp to Transpond, we have saved an enormous amount of time managing the contact list. The integration is impactful. It is very simple to add or remove someone from a mailing list from the CRM and the effect is immediate. No more 'syncing' of lists. CRM tags are also usable in Transpond.

Furthermore, Transpond's personalised service is surprising and effective. I've created several tickets for help and every time I have received personal messages from a real person with support. It is a world of difference compared to MailChimp's 'knowledge bank'. Review collected by and hosted on G2.com.

There are some features that need work. We recently used a 'clean list' function, which unsubscribed many contacts that shouldn't have been. The formatting in the email is also not always smooth. For example, we tried to put a line between two pasted paragraphs and the entire text moved and needed to start over with typing. However, we had formatting challenges with MailChimp as well, so Transpond is on a par on that front. Review collected by and hosted on G2.com.

We can manage all types of email and social campaigns in one place. Helpful analytics that integrate with their CRM. Review collected by and hosted on G2.com.

Some clunky elements of the system. Emails don't always look how I would like them to, design options are somewhat limited. Review collected by and hosted on G2.com.

The fact the team behind it are so helpful and responsive. They are willing to listen to your feedback and will overnight develop a solution to help you achieve a desired outcome so that you can better serve your customers. Review collected by and hosted on G2.com.

I have to do some workarounds but it’s still possible to get the end outcome I want and I know with how fast these guys work on delivering updates it won’t be long until what we require is available Review collected by and hosted on G2.com.

I only heard about Transpond when I was setting up Capsule CRM, and had assumed I'd need to implement an integration with a third-party email marketing platform. But when I saw that there was a native integration with a marketing platform I had to give Transpond a try.

I found it really simple to use, with a UI that was free of fluff and fuss. I'm well used to integrating platforms with Zapier, Make etc and it is such a joy to have a native integration which makes sense. Updates to Capsule contacts automatically roll into Transpond. Transpond can use the tags created in Capsule. Capsule contacts can be grouped for a campaign in Transpond. Moving between the two platforms is completely intuitive.

Transpond automations are also really straightforward to set up (although you'll need to be on a paid plan if you want to use them), as are the forms (ditto). I use a Transpond form on my website as a contact form to bring people into Capsule, and that works really well, with a straight-forward double opt-in setup and verification email.

The starter paid plan is very reasonably priced at £8/month +VAT (paid monthly), although I ended up on the Growth package as I want unlimited automations and gated content.

Transpond also will send your transactional emails, which is handy.

I've not even begun to explore all the options with website tracking or social medial posting, but feel I'm getting my money's worth with the features I am using.

And best of all: genuinely helpful and prompt customer support. This might not sound huge... until you hit a snag, at which point it makes all the difference. I had a terrible experience with MailerLite customer support which would put me off ever using the platform or recommending it to others, so I do value good customer support when I find it. Review collected by and hosted on G2.com.

Transpond links webforms to groups, so when people submit a form they are added to a specific group (you can also copy people to groups using automations). In order to be a confirmed subscriber in the group they need to have replied to the verification email. If they choose to unsubscribe you can give them the option to choose which groups they want to unsubscribe from. It's taken me a minute to get my head fully into this model, which I find a little restrictive. Having said that, I've not had trouble setting things up that meet my business needs. Review collected by and hosted on G2.com.