TimeClock Plus by TCP Reviews & Product Details

I like that Timekeeping and Substitute Management are housed within one system. One platform streamlines payroll process and reduces the need to navigate between different software. Review collected by and hosted on G2.com.

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. Review collected by and hosted on G2.com.

TCP has been amazing to work with. The implementation team has gone above and beyond to help with our implementation. They have been very patient with our lack of knowledge and always willing to give advice. The incredibly large amount of features this program can be overwhelming. Support has been quick to respond and always on point. We have about 600 employees on TCP at this time and are getting ready to bring on another 200 but we are comfortable when we roll it out due to the tremendous support from the implementation team. Review collected by and hosted on G2.com.

The only negative I would say about TCP is the support ticket system. I find it difficult when I have multiple cases open to keep them straight through email. The ticket numbers are not on the email and there is not a support portal where I can review them. They like to have reviews after they close the case but there is no information included with the email requesting the review. Review collected by and hosted on G2.com.

I use TimeClock Plus by TCP for tracking hours for payroll and project hours. It's quick, which is a real time saver, and allows edits while tracking those edits. I like that it is quick, accurate, and easy to use. The interface is very simple and clean, so I can see at a glance what's happening with hours, which is a big plus for me. The reports function is also a huge asset. It's satisfying that it does what I need it to do and quickly. Review collected by and hosted on G2.com.

The one thing is that salaried employees show up in the Individual Hours even if Exclude salaried is checked, but that might be a set up issue. Review collected by and hosted on G2.com.

I appreciate TimeClock Plus by TCP for its ability to manage a large roster of employees, especially since many hold multiple positions and need their labor hours organized by job code and specific events. I like how it automatically applies shift minimum hours and allows a wide range of settings to be adjusted for each employee's profile, accommodating different business needs and applicable labor laws across multiple states. The flexibility to apply nuanced settings, like geofencing rules tailored to individual employees based on their roles or work locations, is a standout feature for me. This has led to fewer errors with employees clocking into incorrect positions or events, reducing the need for manual adjustments during payroll processing. Review collected by and hosted on G2.com.

I think the most useful thing would be if I could re-send employee activation emails on my end. As it is, I have had to reach out to TCP support each time this was needed. Support has been helpful but this feels like an unnecessary step in the process. It's also unclear to me if I update an employee's email address if TCP would send them a new activation email automatically. So maybe if there was a way to log any communications from TCP to the employee. Review collected by and hosted on G2.com.

What I like most about TimeClock Plus is how easy it makes tracking time and attendance. Everything is in one place, so clocking in, clocking out, and keeping up with hours is really straightforward. I also like that it updates in real time, so there’s no guessing or waiting to see if something actually saved Review collected by and hosted on G2.com.

What I dislike most is that the system can feel a little clunky at times. Some of the menus aren’t super intuitive, and it takes a bit of clicking around to find what you need. Review collected by and hosted on G2.com.

To be honest, there isn't much. It is not user friendly, most reports are redundant and provide unnecessary information. We are 14 months in using TCP and each day there are issues. The only positive thing I can say is that it is nice that you can...well, no actually nothing. I miss dearly Kronos and Frontline (AESOP). We actually had people quit their jobs because of TCP Review collected by and hosted on G2.com.

Where do I start. My district as been using TCP for OVER 14 mos and the issues continue daily. Subs show up when they shouldn't. Teachers absences are entered as 1/2 day but subs are seeing full day absences. BIG PROBLEM. The reports are terrible. It is not an easy friendly user face. I could write a book on the issues my district has had with TCP. I would pay money to go back to Kronos and Frontline. Review collected by and hosted on G2.com.

I love the support from TimeClock Plus by TCP; it's been fantastic. I also find it fairly easy to navigate the manager's dashboard, which is quite handy. The timekeeping and mileage tracking features are very valuable because they eliminate paperwork, and the initial setup was easy since the support team did it for me. Review collected by and hosted on G2.com.

Nothing so far. Review collected by and hosted on G2.com.

The system makes it simple for employees to clock in and out, request leave, and track their schedules, while giving administrators clear and accurate oversight of time, attendance, and labor costs. The ability to customize settings for our organization and generate detailed reports is especially valuable, as it helps streamline payroll and ensures compliance with policies. Review collected by and hosted on G2.com.

What I dislike most about TimeClock Plus by TCP is that some features can be overly complex and not always intuitive for new users. Employees sometimes find the navigation confusing, and certain administrative tasks—such as adjusting time entries or generating specific reports—can feel more time-consuming than expected. Occasional system glitches or connectivity issues can also disrupt clock-ins, which impacts accuracy and efficiency. Review collected by and hosted on G2.com.

Easy to use and it is reliable. We have three physical timeclocks. Review collected by and hosted on G2.com.

The reporting features are quite limited, which can be frustrating. However, I have noticed a significant improvement in customer service. Review collected by and hosted on G2.com.

Its very easy to use and customizable to the client needs. The level of support you receive from the Support team is also amazing. Review collected by and hosted on G2.com.

I honestly don't have any bad feedback regarding TCP. Review collected by and hosted on G2.com.