Having used the platform extensively, this reviewer finds it easy for inputting assessments and notes. The font is a bit small, and there could be more types of signature boxes.

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Summarized using AI

KM

Kandi M.

Home Health Caregiver

Hospital & Health Care

Small-Business (50 or fewer emp.)

10/15/2017

"Therapy Sync is the best "

5/5

What do you like best about TherapySync?

I love this software to keep my therapy synced to the max Review collected by and hosted on G2.com.

What do you dislike about TherapySync?

I find nothing that I dislike about this software to keep my business going together Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/12/2017

"Therapy sync"

4/5

What do you like best about TherapySync?

Fairly easy to use and documentation is easily findable Review collected by and hosted on G2.com.

What do you dislike about TherapySync?

I can’t say i have anything in particular that i totally dislike Review collected by and hosted on G2.com.

AA

ARNOLD A.

PRESIDENT

Hospital & Health Care

Small-Business (50 or fewer emp.)

2/1/2016

"Our company has been using TherapySync since 2010. Overall, TherapySync can do the job. "

3.5/5

What do you like best about TherapySync?

Overall, the software is easy to use- user can self-learn. We had many staff members who learned using the system without training. Easy scrolling to view info instead of flipping one page to another to access patient information. Everything is in one page. Easy to use data-entry fields. Use of different colors to distinguish one discipline (PT, OT, ST) to another.Page appearance is not confusing. Management is responsive to its customer inputs. Its customer/technical support is excellent. Review collected by and hosted on G2.com.

What do you dislike about TherapySync?

According to TherapySync, it will be releasing a completely new and powerful version. At this time, the software is lagging behind from its close competitor- TherapyBoss. The need to sync at the end of the day, when using the offline version is cumbersome and time-consuming. Weak/poor documentation interface and verbiage- which is very important in healthcare. Documentation interface needs revamp to make documentation more compliant and useful. Documentation is more focus on treatments and not on good verbiage for assessments to support medical necessity. No internal validation/verification process- user can skip important fields and system not able to detect and prompt user to complete or correct entries (e.g. therapists often forget to enter vital signs- BP, PR, & RR, pain level and system doesn't prompt user). Many useless reports and system has no option for user to customize date ranges for billing and accounting. TherapSync uses an ambiguous formula to compute fee-per-visit. User role is too general. Review collected by and hosted on G2.com.

Recommendations to others considering TherapySync:

Ask for a free trial for 30 days and closely evaluate the documentation interface- verbiage, fields, etc. If you are a therapist and have used Smart by Casamba, compare the difference. Review collected by and hosted on G2.com.

What problems is TherapySync solving and how is that benefiting you?

Problem: Moving from paper records and documentation to electronic patient records; Benefits: efficient tracking and processing of visits and patient information, fast turn-around to bill clients; real time access to information in the office and remotely; decreased in manpower hours to process paper works; able to document at real-time and at point of service. Review collected by and hosted on G2.com.