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TherapyMate Reviews & Product Details

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Mahima B.

Business Analyst

Mid-Market (51-1000 emp.)

4/13/2023

"Good Product for Mental Health Professionals"

4/5

What do you like best about TherapyMate?

User-Friendly Interface: TherapyMate's user-friendly interface, which makes it easy to navigate and use.

Excellent Customer Support:TherapyMate's customer support team as being helpful, responsive, and knowledgeable.

Time-Saving Features: I appreciate the time-saving features of TherapyMate, such as automated appointment reminders and the ability to send electronic intake forms to clients. Review collected by and hosted on G2.com.

What do you dislike about TherapyMate?

Limited Integrations: limited integrations with other software, which can make it challenging to use alongside other tools we may need for their practice.

Pricing: to be on the higher side, which can be a drawback for small practices or solo practitioners.

Mobile App Limitations: Mobile app is not as comprehensive as the web-based software, which can be a limitation for mental health professionals who need to access their client records on-the-go. Review collected by and hosted on G2.com.

What problems is TherapyMate solving and how is that benefiting you?

TherapyMate is a practice management software that is solving several problems for mental health professionals. Here are some of the key problems that TherapyMate is solving and the benefits that mental health professionals can experience:

Time Management: TherapyMate is helping mental health professionals to manage their time more effectively by providing streamlined appointment scheduling, billing, and payment processing. This allows mental health professionals to spend more time focusing on their clients and less time on administrative tasks.

Client Communication: TherapyMate is making it easier for mental health professionals to communicate with their clients by providing secure messaging, document sharing, and appointment scheduling features. This can help mental health professionals to build stronger relationships with their clients and improve overall client satisfaction.

Record-Keeping: TherapyMate is helping mental health professionals to keep accurate and detailed client records, including treatment plans, progress notes, and billing information. This can help mental health professionals to better understand their clients' needs and provide more effective treatment. Review collected by and hosted on G2.com.

UH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

4/15/2023

"Solid Client/End User Experience"

3/5

What do you like best about TherapyMate?

I like the online calendar functionality and being able to see all of my appointments coming up and past appointments in one place, along with the notes from each. Review collected by and hosted on G2.com.

What do you dislike about TherapyMate?

I think the UI of the platform and site could use some updates to make it more appealing. Everything is very functional, just sort of feels like an outdated doctors office. Review collected by and hosted on G2.com.