TheraNest by Ensora Health Pricing Overview

I appreciate the simplicity of Ensora Mental Health, which influenced my decision to choose it over other vendors. The setup process was straightforward, making it easy to start using the software without unnecessary complexities. I value the comprehensive agenda feature that consolidates everything I need in one place, alongside the cloud-based confidentiality that ensures privacy. Further, the excellent customer service is always available when needed, providing reliable support. I like the flexibility of being able to manage my time frames and the convenience of adding appointments while entering notes. The feature allowing me to copy previous session notes for guidance in weekly sessions is incredibly useful. Overall, the fluidity of the software, coupled with its straightforwardness and efficient features, makes it a highly effective tool for managing my schedule and notes. Review collected by and hosted on G2.com.

I don't like that I cannot accept a signature and sign it from a saved signature. Review collected by and hosted on G2.com.

The customer service has been really exceptional. I love the ease of customization. It was incredibly easy to learn the system and integrate it into our practice. The cost is straightforward and I love that the number of practitioners is not a factor in the cost since I work extensively with interns who sometimes have very small client lists and I don't believe I would have the funding available to pay for it if it were pay per practitioner. I also love the ease of the online scheduling system. That has saved me countless hours on phone calls and emails. Review collected by and hosted on G2.com.

There are a couple of features I have wishlists for improvement. I wish that the scheduling showed all available times and then who the practitioner is until they have an assigned person and then when logged in, it would just show that person's openings. I also wish that when we transferred clients that the interns could see the prior records. There is also one feature that may cause me to leave this platform. University students come and go in therapy and can go months between sessions so we archive them, but then they can't schedule without us having to take a phone call or email to unarchive them. I wish that they could still schedule while in archive and then we just had to unarchive them in order to confirm the appointment. This would honor the billing system of only billing for active clients but keep people from having to make contact to be removed from archive. It is VERY cumbersome and I worry that some students just go without scheduling because they won't call/email and they can't just schedule on their own. Truthfully, I have started looking at other platforms for next academic year because this piece just doesn't really work for our agency evne thougth I love so many other things about Theranest. One other wishlist that just occured to me, I wish I could set different default filters for each view on the schedule e.g. on the agenda view, I wish I could default to just me so I don't have to scroll forever to complete my notes, but I would like the staff view to have everyone so I can see what is happening in the agency with one click. The other option would be a button on the staff view for add progress note which would work well too. I also wish I could create a default initial email for the organization instead of having to add to it every time I want to send an invitation. It is possible for the reminders but not for that default email that I have found. Review collected by and hosted on G2.com.