Tealium Customer Data Hub Features
Administration (4)
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Data Modelling
Tools to (re)structure data in a manner that allows extracting insights quickly and accurately
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Recommendations
Analyzes data to find and recommend the highest value customer segmentations.
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Workflow Management
Tools to create and adjust workflows to ensure consistency.
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Compliance (4)
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Sensitive Data Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Training and Guidelines
Provides guidelines or training related to sensitive data compliance requirements,
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Policy Enforcement
Allows administrators to set policies for security and data governance
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Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse
Data Quality (3)
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Data Preparation
Curates collected data for big data analytics solutions to analyze, manipulate, and model
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Data Distribution
Facilitates the disseminating of collected big data throughout parallel computing clusters
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Data Unification
Compile data from across all systems so that users can view relevant information easily.
Data Sourcing (3)
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Data Enrichment
Uses external data sources to improve customer profiles.
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Expandability
Can be updated to accept new sources and types of data.
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Multiple Devices
Can engage with customers across any device with a consistent message.
Intelligence (3)
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Marketing Metrics
Provides analysis of marketing program ROI and efficiency.
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Predictive Modeling
Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
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Recommendation Engine
Uses artificial intelligence to provide suggestions based on desired outcomes.
Functionality (9)
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Dashboard
Offers a dashboard to capture, store, and manage granular user consents
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Reporting
Provide reporting functions showing granular data to demonstrate compliance to regulators
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Integrations
Integrates with marketing software and other analytical tools
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End-user management
Allows end-users to manage their preferences online
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Audit trails
Shows audit trails of how user consent preferences have changed
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APIs
Offers APIs to link to your data
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Mobile SDK
Offers a mobile SDK to use consent management tools on mobile apps
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Customizable design
Offers customizeable designs to match corporate branding
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Server-side storage
Offers server-side storage of consent, not client-side, for compliance reporting purposes
Platform Basics (2)
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Dynamic Segmentation
Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
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Journey Optimization
Automates the testing and optimization of customer-facing messaging and campaigns.
Platform Data (4)
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Journey Reporting
Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
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Trends Reporting
Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
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Dashboards
Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
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Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
Platform Additional Functionality (3)
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Journey Mapping
Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
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Integrations
Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
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Automated Alerts
Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.
Development (2)
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Pre-built Connectors
Facilitiates API development and integrations with prebuilt connectors, templates, and examples.
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Custom Connectors
Provides the ability to create connectors from existing services and APIs in catalog.
Management (2)
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Reporting and Analytics
Provides dashboards to gain real-time insights into API performance, usage, and errors.
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Data Mapping
Facilitates to and fro data map according to the data model between applications/web services.
Integration Options (4)
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ERP Systems
Provides integrations to ERP Systems.
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Accounting Systems
Provides integrations to accounting Systems.
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CRM and Marketing Automation Systems
Provides integrations to customer relationship management and marketing automation systems.
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EDI
Provides integrations to EDI service providers.
Management (9)
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Business Glossary
Lets users build a glossary of business terms, vocabulary and definitions across multiple tools.
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Data Discovery
Provides a built-in integrated data catalog that allows users to easily locate data across multiple sources.
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Data Profililng
Monitors and cleanses data with the help of business rules and analytical algorithms.
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Reporting and Visualization
Visualize data flows and lineage that demonstrates compliance with reports and dashboards through a single console.
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Data Lineage
Provides an automated data lineage functionality which provides visibility over the entire data movement journey from data origination to destination.
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Hierarchy Management
Captures and manages data hierarchy and definitions.
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Reference Data Management
Helps integrate external and internal reference data such as industry codes, entity identifiers, country codes etc used to categorize information across systems.
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Data Lineage
Helps understand the origination and route of data along with the transformations happening across various domains.
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Metadata Management
Provides context and information for data assets stored across domains and ensures adherence to established policies and processes.
Security (5)
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Access Control
Authenticates and authorizes individuals to access the data they are allowed to see and use.
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Roles Management
Helps identify and manage the roles of owners and stewards of data.
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Compliance Management
Helps adhere to data privacy regulations and norms.
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Data Governance
Encompasses of policies, principles and qualities to promote access to accurate and certified master data.
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Data Masking
Helps mask or hide critical information to prevent unauthorized access.
Maintainence (2)
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Data Quality Management
Defines, validates, and monitors business rules to safeguard master data readiness.
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Policy Management
Allows users to create and review data policies to make them consistent across the organization.
Functionality (4)
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Multi-Domain
Centralizes the management of multiple domains of master data which includes product, customer, vendor, asset, location and pricing.
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Match & Merge
Matches master data records and merges them into a single accurate record across source systems.
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Relationship Mapping
Shows relationships between records and entries, defined in a repository model.
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User Interface
Provides a simple customizable design environment to develop custom UIs using simple drag and drop actions.
Generative AI (2)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Customer Journey Analytics (4)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Firewall Software (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Agentic AI - Data Governance (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives





