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At a Glance
Market Segments
Mid-Market (65.4% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
$$
Free Forever
Talkable
Star Rating
(54)4.5 out of 5
Market Segments
Mid-Market (65.4% of reviews)
Pros & Cons
Entry-Level Pricing
$$
Free Trial is available
Browse all 3 pricing plansYotpo
Star Rating
(257)4.3 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, which allows businesses to effectively reach a large audience quickly. In contrast, Talkable does not offer a comparable bulk messaging feature, which may limit its outreach capabilities.
- Reviewers mention that Talkable shines in its Rewards functionality, scoring 8.7, which is particularly beneficial for businesses looking to enhance customer loyalty through effective reward systems. Yotpo, while also offering rewards, scores slightly lower at 8.0, indicating that Talkable may provide a more robust solution in this area.
- G2 users highlight that Yotpo's Customer Feedback feature is highly rated at 9.1, making it a strong choice for businesses focused on gathering and analyzing customer insights. Talkable, while offering similar capabilities, scores lower in this category, suggesting that Yotpo may provide a more comprehensive feedback mechanism.
- Users on G2 report that Talkable's Customer Relationship Management (CRM) integration is rated at 8.7, which is higher than Yotpo's score of 8.2. This indicates that Talkable may offer a more seamless experience for businesses looking to manage customer relationships effectively.
- Reviewers mention that Yotpo's Text Scheduler feature, scoring 8.8, allows for efficient planning of SMS campaigns, which is a significant advantage for businesses that rely on timely communication. Talkable does not have a similar feature, which may hinder its effectiveness in SMS marketing.
- Users say that both platforms offer strong Integration capabilities, but Yotpo scores slightly higher at 8.8 compared to Talkable's 8.3. This suggests that Yotpo may provide a more flexible and comprehensive integration experience with other tools and platforms.
Pricing
Entry-Level Pricing
Talkable
Managed plan
$$
Our most popular plan and perfect for businesses looking to partner with a team of experts to continuously optimize and scale their referral program for maximum impact and results
- Advanced campaign templates and on-site placement options
- Management of A/B testing strategy
- Powerful reporting suite and custom reports
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Talkable
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.2
44
8.6
206
Ease of Use
8.4
45
8.5
208
Ease of Setup
8.7
17
8.1
140
Ease of Admin
8.9
15
8.2
127
Quality of Support
9.5
42
8.8
199
Has the product been a good partner in doing business?
9.4
15
8.5
124
Product Direction (% positive)
8.3
41
8.1
192
Features by Category
Collection
Not enough data
7.8
44
|
Verified
Not enough data
8.1
59
|
Verified
Not enough data
7.6
58
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
8.0
49
|
Verified
Agentic AI - Review Management
Not enough data
7.1
7
Not enough data
6.7
7
Moderation
Not enough data
8.1
60
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
7.7
44
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.8
44
|
Verified
Not enough data
8.2
54
|
Verified
Administration
Not enough data
7.5
52
|
Verified
Not enough data
7.5
41
|
Verified
Not enough data
8.0
51
|
Verified
Not enough data
8.1
52
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Not enough data
7.9
57
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.6
51
|
Verified
Generative AI
Not enough data
6.4
14
Loyalty Experience
7.8
6
8.2
37
9.2
8
8.2
37
6.7
6
7.3
30
8.3
7
8.0
33
6.1
6
7.0
22
6.4
6
7.6
27
Loyalty Platform
8.6
7
7.8
31
8.3
7
7.9
27
8.3
8
7.7
30
7.1
7
7.2
23
8.1
7
7.5
33
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Talkable and Yotpo are categorized as Customer Advocacy, Loyalty Management, and User-Generated Content
Unique Categories
Talkable has no unique categories
Yotpo is categorized as Online Reputation Management and Review Management
Reviews
Reviewers' Company Size
Talkable
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
28.8%
Apparel & Fashion
13.5%
Marketing and Advertising
7.7%
Luxury Goods & Jewelry
5.8%
Higher Education
5.8%
Other
38.5%
Retail
20.6%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.0%
Food & Beverages
4.9%
Other
43.6%
Discussions
Talkable has no discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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