--- title: Talkable Reviews meta\_title: 'Talkable Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 59 reviews by the users' company size, role or industry to find out how Talkable works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 59 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation --- # Talkable Reviews & Product Details Visit Website Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral marketing and loyalty marketing needs, brands are able to create seamless user experiences designed to increase brand engagement and build brand affinity. For both referral and loyalty solutions, Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud prevention intelligence. Talkable is more than just a technology solution, we’re also your partner. As such, every client has a dedicated team of experts who will strategize, envision, create, deploy, optimize all of your campaigns. The customer success team will act as an extension of your marketing team designing referral and loyalty programs that exceed your expectations. Talkable is best suited for brands with $4M+ in annual revenue. Our enterprise clients on average see a 52X ROI from their referral programs. Talkable’s Marketing Solutions are used to: -Identify, target, and reward your most valuable customers through in-depth data analysis. -Acquire and retain your highest-value clients at a low cost -Drive more sales and increase revenue Talkable was founded in 2009 and pioneered the ability to digitally track the virality of word-of-mouth marketing which ultimately sparked the creation of Referral Marketing. Today, Talkable develops and implements long-term growth strategies targeting new customer acquisition, increased retention, higher LTV, all at a significantly lower CPA than other marketing channels. Talkable is trusted by 250 brands such as L’Occitane, FitJoy, American Eagle, and TOMS– bringing over $1 billion in referral sales for its customers. * * * Product Website Talkable Seller [Talkable](https://www.g2.com/sellers/talkable) Discussions [Talkable Community](https://www.g2.com/products/talkable/discuss) Languages Supported English Solution Type All-in-One Overview by Sara Cook Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/talkable/pricing) ## Talkable Integrations (2) What do users say about integrations? Verified by Talkable [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tremendous ](https://www.g2.com/products/tremendous/reviews) Show More JS Jacqueline S. Sr. Manager, Customer Engagement Marketing Mid-Market (51-1000 emp.) 1/9/2026 "Hands-Off Success with Talkable" 4/5 What do you like best about Talkable? I appreciate that our account set up has allowed us to be fairly hands off. We are a very small and scrappy team overseeing multiple vendors, so having a team at Talkable who is doing the heavy lifting and truly partnering with us on how to improve the channel is a huge win. I would also say that the team we work with (Kate and Hanna) are wonderful and we appreciate them. Review collected by and hosted on G2.com. What do you dislike about Talkable? The biggest issues we have had in 2025 were primarily focused around account management and marketing leadership. The account manager we had for the better half of 2025 was nice, but we never felt truly heard when it comes to our strategy.  It felt like there was just a disconnect and a push to run special promotions through the platform that would violate our then very aggressive MAP policy.  That has been resolved and we are seeing lots of success with our new account manager Kate.  In regard to Marketing leadership, we have just felt like the leadership team has not been very communicative on initiatives we were partnering with them on - specifically our emails and the PostPilot trial.  Given our emails were set up by a prior team, we had asked if there were any best practices or opportunities that Talkable sees within our program and we never actually got any insight.  The Marketing leadership team said they would take a look and provide a a rollout testing plan that never materialized and we never heard anything after July 2nd.  Additionally we wanted to participate in the PostPilot trial in December and we rushed to get all the required deliverables by mid-month and just learned this week that no deployments happened and that the project was with the marketing team.  I'm not sure if there is a disconnect, but as a customer it is frustrating to experience this lack of follow-through from higher up in the organization. Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? One of the biggest problems Talkable is solving is a lack of internal resources to dedicate to a referral program. If we had built a referral program internally, it would have been massively complex and we would have limited resources to manage it. Having a team at Talkable who is able to edit campaigns, suggest and implement A/B tests, and provide monthly, quarterly, and yearly tracking is a huge help to our bandwidth. Without the account set up we have today, our referral program would be operating at half it's capacity and leaving opportunities for growth off the table. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erin C.") EC Erin C. Mid-Market (51-1000 emp.) 1/7/2026 "Effective Referral Tool with Room for Improvement in Support" 3.5/5 What do you like best about Talkable? I love working with our new CSM, Kate, and our campaign manager, Hanna, as they come up with great ideas that help us get past potential roadblocks. I really appreciate that the campaign manager is constantly providing new test ideas, which is a huge help. Additionally, Talkable’s focus on testing is great because our brand highly values testing any big changes we make, and this approach aligns well with our strategy. Review collected by and hosted on G2.com. What do you dislike about Talkable? I will say that we are having issues with the larger Talkable marketing team providing follow-ups on larger initiative projects outside of everyday small tests. For example, about 8 months ago we posed the need and want to revamp our friend and advocate emails to provide more insight into the brand. The marketing director or someone similar was going to take that back to the team but we never heard an update and it fell off. Additionally, we were posed with the opportunity to run a PostPilot campaign at no additional cost. This was presented to us in Q4 of 2025 and we decided to move forward. I quickly worked with internal creative members to pull together assets and whatnot for the design. Since then, the same marketing director has taken it on but not provided any updates. With that, we have to change some of the direction due to the offer changing. This is frustrating for us since this project has the eyes of key stakeholders and isn't moving. If there are ever any hiccups or additional information needed from our team, I would love a weekly update or immediate email asking for those things instead of waiting for our bi-weekly call. Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? Talkable is a big part of our advocacy program, building brand loyalty and helping people share how great Purple is. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 7/11/2025 "Great Team, Innovative Services" 4/5 What do you like best about Talkable? The team is always super helpful. They continue to share new innovative marketing solutions with us. Its always a smooth easy process to complete our projects with Talkable. Review collected by and hosted on G2.com. What do you dislike about Talkable? Some new features shared aren't always suited for our business/ harder to integrate but otherwise the team and marketing functions are great Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? Solving retaining old customers and attaining the new Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Maria Camila R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Camila R.") MR Maria Camila R. Growth Product Lead Mid-Market (51-1000 emp.) 5/21/2024 "A great tool to increase referral purchases" 4/5 What do you like best about Talkable? Their features to administrate campaigns and the easy way to integrate this with your back-end. I like being able to manage everything, from images to email flows, subject lines, etc. We've been able to improve our CVR and referred traffic thanks to this tool. Review collected by and hosted on G2.com. What do you dislike about Talkable? The UI can be improved, especially for mobile. Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? Referred traffic increase, and purchases from it. Is a revenue stream that has almost 0 investment, so the profit is really good. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 3/6/2024 "A thorough, hands on approach" 4/5 What do you like best about Talkable? The Customer Success team at Talkbale provide a very hands on approach and provide a fast efficient service, this includes their delivery of assets and data Review collected by and hosted on G2.com. What do you dislike about Talkable? Although the reporting is very in depth it does require some support to get to grips with Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? To monitor our brand advoactes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SC Simran C. Engagement Marketing Manager Mid-Market (51-1000 emp.) 11/2/2022 "Our experience so far working with Talkable" 4/5 What do you like best about Talkable? The team are great and willing to go the extra mile and for our particular needs were able to build a custom setup. And when things haven't gone exactly to plan were able to resolve and update us quickly. The account management support is excellent too. We have monthly syncs and cover the current performance and how to optimise the campaign further. Review collected by and hosted on G2.com. What do you dislike about Talkable? Currently, US based, which works for a global company such as ours, but ideally, it would be great if they could have satellite offices in major cities like London. It would be great to connect with the team F2F occasionally. Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? We've launched a pilot referral programme in the UK, and we were very clear about what solution we needed to fit our needs. The Talkable team were able to build and deliver a more customisable solution that other competitors were unable to offer. Since launch, we've seen a positive impact from the referral scheme; whilst it's still early days, the conversion metrics are looking strong, and we feel this campaign will positively impact the UK market. Review collected by and hosted on G2.com. Show More Response from Eugine Dychko of Talkable [Editedit](https://www.g2.com/survey_responses/talkable-review-7298949/official_response/edit) Thank you, Simran! We’re so glad to hear about your successful experience so far with us, and look forward to continuing our partnership! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Manuel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel S.") MS Manuel S. Head of Strategy & Business Development Information Services Enterprise (\> 1000 emp.) 3/2/2023 "Talkable's Expertise in Referral Programs" 3.5/5 What do you like best about Talkable? I enjoy working with the Talkable team and their referral platform for their high professionalism, flexibility and intuitive interface, as well as fast and efficient customer support. I like the ability to customize campaigns to suit my goals and the advanced features and tools. In general, I believe that the Talkable platform allows you to achieve excellent results in creating and optimizing referral programs. Review collected by and hosted on G2.com. What do you dislike about Talkable? I like everything but there are small flaws which include limited customization options and an awkward interface for newbies, Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? Benefiting from this Talkable company can help us increase our customer base and sales and they take on the bulk of creating and analyzing referral programs, allowing companies to focus on their core business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sarah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah D.") SD Sarah D. CRM Specialist Small-Business (50 or fewer emp.) 10/27/2022 "Reliable referral product" 3.5/5 What do you like best about Talkable? The fraud and self-referral blocking are great features. Also, the a/b testing works well. Our rep has been great at recommending things to test and when to declare a winner. Review collected by and hosted on G2.com. What do you dislike about Talkable? Our initial rep was great but we've been shifted around and our current rep isn't as involved. Our first rep would have suggestions for campaigns for our particular vertical based on competitors. Our new rep is fine, but she asks us for what we want to do, instead of having proactive ideas. Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? Easy rewards and managing of a referral program is essential to our business. It's also beneficial to have insight into all conversions created by talkable, and the ones that weren't self-referrals. Review collected by and hosted on G2.com. Show More Response from Eugine Dychko of Talkable [Editedit](https://www.g2.com/survey_responses/talkable-review-7270330/official_response/edit) Thank you for taking the time to share your feedback, Sarah! We appreciate your partnership and are glad to see you’ve found value in our A/B testing capabilities. We strive to continuously provide proactive optimizations for your program to run efficiently and will ensure we make this a key focus in our upcoming strategy calls. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 11/1/2022 "Great support" 4/5 What do you like best about Talkable? Easy to get in touch, request help, and get my questions answered whenever I am in doubt about anything. Review collected by and hosted on G2.com. What do you dislike about Talkable? I would have enjoyed having a short demo of how to use Talkable before taking over this as one my responsibilities. Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? Helping to get more buyers and increate the user base Review collected by and hosted on G2.com. Show More Response from Eugine Dychko of Talkable [Editedit](https://www.g2.com/survey_responses/talkable-review-7291181/official_response/edit) Thank you for your feedback! We strive to provide the best customer experience possible and are glad to hear you’ve had a positive experience thus far. We’d be happy to provide you with training on our platform! Please reach out to your Customer Success team or contact us through our support channels to set up a time with a team member to assist. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 2/9/2021 "Great Platform led by strong account management" 4/5 What do you like best about Talkable? The platform is easy to navigate, set up and pull results from. On top of this, our account management team has been top notch, constantly guiding us and pushing our program to get the best results. The level of service from Talkable has been comparable to enterprise platforms 10x the size and cost. Review collected by and hosted on G2.com. What do you dislike about Talkable? As a salesforce client, it'd be great to have a connector which allows emails to be deployed via marketing cloud Review collected by and hosted on G2.com. What problems is Talkable solving and how is that benefiting you? We needed a platform that could support our new referral program and Talkable came with a lot of strong recommendations. It is an effective tool to allow us to capture new customers being referred by their trusted peers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 5 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/talkable/pricing) Talkable Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") Yotpo 4.3/5(265) [ Compare Now ](https://www.g2.com/compare/talkable-vs-yotpo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a8a02925aeb917c2476ba565e1963d48/ambassador-software.jpg "Product Avatar Image") Ambassador Software 4.5/5(75) [ Compare Now ](https://www.g2.com/compare/ambassador-software-vs-talkable) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b5dec7450a532cb3396dcab0fd1a0ef/referralcandy.png "Product Avatar Image") ReferralCandy 4.5/5(110) [ Compare Now ](https://www.g2.com/compare/referralcandy-vs-talkable) ## Top-Rated Alternatives [ ![Yotpo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yotpo") Yotpo 4.3/5(265) ](https://www.g2.com/products/yotpo/reviews) [ ![Smile.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smile.io") Smile.io 4.6/5(454) ](https://www.g2.com/products/smile-io/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,204) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/talkable/competitors/alternatives) ##### Categories on G2 [Loyalty Management](https://www.g2.com/categories/loyalty-management)[Customer Advocacy](https://www.g2.com/categories/customer-advocacy)[User-Generated Content](https://www.g2.com/categories/user-generated-content-platforms) ##### Explore More [Best accounts receivable software for small businesses](https://www.g2.com/discussions/what-s-the-best-accounts-receivable-software-for-small-businesses)[DualEntry vs Blackbaud Tuition Management: which education finance software helps higher education departments reduce fragmented processes across billing, HR, and student records?](https://www.g2.com/discussions/dualentry-vs-blackbaud-tuition-management-which-education-finance-software-helps-higher-education-departments-reduce-fragmented-processes-across-billing-hr-and-student-records)[Is Rockbot worth it as a business entertainment platform for a corporate office that needs background music and content management across multiple locations, or does Atmosphere TV offer enough curated content without the overhead?](https://www.g2.com/discussions/is-rockbot-worth-it-as-a-business-entertainment-platform-for-a-corporate-office-that-needs-background-music-and-content-management-across-multiple-locations-or-does-atmosphere-tv-offer-enough-curated-content-without-the-overhead) [Best Virtual Event Platforms](https://www.g2.com/discussions/which-are-the-best-virtual-event-platforms-in-2025)[Insight Assurance vs Johanson Group: which auditing services provider is better for SOC and compliance support?](https://www.g2.com/discussions/insight-assurance-vs-johanson-group-which-auditing-services-provider-is-better-for-soc-and-compliance-support)[Pros and Cons Details](https://www.g2.com/products/talkable/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)