# Sybill.ai Reviews **Vendor:** Sybill **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.8/5.0 **Total Reviews:** 146 ## About Sybill.ai Sybill is a sophisticated AI solution tailored for sales teams, designed to enhance customer engagement and streamline deal management processes. By leveraging advanced artificial intelligence technologies, Sybill transforms the way sales professionals interact with data and clients, making it an essential tool for modern sales environments. This AI-driven platform is particularly beneficial for sales teams looking to optimize their workflows and improve communication with customers. It caters to a diverse audience, including small businesses and large enterprises, all seeking to enhance their sales strategies. Sybill's features are specifically designed to address common challenges faced by sales professionals, such as managing call notes, follow-ups, and CRM updates, thereby allowing teams to focus on building relationships rather than administrative tasks. One of the standout features of Sybill is 'Ask Sybill', which enables users to quickly understand key details from sales calls, including customer pain points and actionable items. This feature not only saves time but also ensures that critical information is captured accurately. Additionally, the Automated CRM Notes functionality allows sales representatives to have their notes automatically populated into their CRM systems, significantly boosting efficiency and reducing the risk of human error. Sybill also offers AI-Generated Follow-Up Emails, which streamline the communication process by allowing sales teams to spend more time engaging with clients rather than drafting emails. The platform's Automatic CRM updates cover over 30 fields, utilizing data from multiple calls and emails to keep customer records current and comprehensive. These capabilities contribute to enhanced win rates by providing immediate insights into call outcomes, enabling teams to strategize more effectively. Moreover, Sybill facilitates a faster ramp-up for new team members by increasing visibility into past interactions and customer data. This feature shortens the learning curve for new sales representatives, allowing them to become productive more quickly. Trusted by over 450 leading global companies, including industry giants, Sybill is recognized for its ability to elevate customer engagement and drive superior sales performance. By integrating Sybill into their operations, sales teams can harness the power of AI to enhance their effectiveness and achieve their goals. ## Sybill.ai Pros & Cons **What users like:** - Users find Sybill.ai extremely **easy to use** , enhancing productivity through seamless integration and automated functionalities. (3 reviews) - Users appreciate the **time-saving capabilities** of Sybill.ai, consistently allowing them to focus on tasks without distraction. (3 reviews) - Users value the **accuracy** of Sybill.ai, appreciating its ability to generate precise reports and enhance focus during calls. (2 reviews) - Users appreciate the **efficient call recording** of Sybill.ai, saving valuable time and enhancing overall meeting productivity. (2 reviews) - Users highlight the **responsive customer support** of Sybill.ai, ensuring quick assistance and enhancing the overall experience. (2 reviews) - Users love the **effortless integration** of Sybill.ai, significantly boosting productivity and focus during meetings each day. (2 reviews) - Users love the **easy integrations** of Sybill.ai, enabling seamless automation and improved meeting efficiencies. (2 reviews) - Easy Setup (2 reviews) - Users love the **life-changing follow-up email feature** and quick note accuracy, enhancing productivity and collaboration. (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users frequently face **recording issues** with Sybill.ai, affecting call classification, summary accuracy, and action item generation. (3 reviews) - Users experience significant **accuracy issues** with call classifications, summaries, and action items, impacting overall functionality. (2 reviews) - Users report **call classification issues** that affect functionality, along with inaccuracies in summaries and action items. (2 reviews) - Users experience **inaccuracy in call classification** , affecting functionality and requiring manual corrections for summaries and action items. (2 reviews) - Users note **limited features** in Sybill.ai, impacting call classification, summary accuracy, and overall functionality. (2 reviews) - Users face **sharing issues** with Sybill.ai, including difficulty in clipping calls and inaccurate email summaries. (2 reviews) - Users find **AI limitations** in Sybill.ai hinder effective call management and accurate action item tracking. (1 reviews) - Users face **call limitations** , struggling with inaccuracies and lack of features compared to other recording tools. (1 reviews) - Confusion (1 reviews) - Inaccurate Summarization (1 reviews) ## Sybill.ai Reviews ### 1. Best Meeting Assistant That Saves Me a Ton of Time + Keeps My Messaging Sharp **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy M. | International Keynote Speaker | Trainer | Presenter | Course Creator | Mentor , Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2025 **What do you like best about Sybill.ai?** It's so easy to use and gives great notes plus awesome email recaps that I can quickly customize. Plus it allows me to search for anything so quickly. And it helps me write proposals that are exactly what my prospects want because it leverages everything they said from my calls. **What do you dislike about Sybill.ai?** If you have specific Zoom settings on, it doesnt join. But that's more of an error on my end / Zoom's end. It doesn't work if you require registration or a password to enter the room. **What problems is Sybill.ai solving and how is that benefiting you?** Saving my time and helping me understand quickly my prospects and customers needs. Plus I can quickly find anything I'm looking for whether it's for an individual call or throughout all of my past calls. It's super convenient. ### 2. Call Summaries and Keyword Search Make Market Research Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Allyson R. | Ecosystem Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Sybill.ai?** I like the summary it provides for calls and that you can search the product for keywords and it will pull any call that contains this word. Makes it really easy for market research and learning what customers care about. **What do you dislike about Sybill.ai?** Sometimes there are slight recording issues but that is all. **What problems is Sybill.ai solving and how is that benefiting you?** It is solving time that we were spending sifting through our sales calls trying to identify patterns with customers. It is benefiting us by saving us time and making things move quicker internally. ### 3. Makes my life easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Sybill.ai?** Detailed and organized notes, talk times, post-meeting email. It's really easy and simple to navigate and I love the Slack integration. We use it every single day. Great way to recap what's going on with clients, prospects, and my team. **What do you dislike about Sybill.ai?** Sometimes it doesn't show up, might be a settings thing. **What problems is Sybill.ai solving and how is that benefiting you?** faster and more efficient note taking and proposal generation and organization ### 4. Essential for Sales Team Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Joao S. **Reviewed Date:** October 30, 2025 **What do you like best about Sybill.ai?** I have been using Sybill.ai for about a year, primarily to generate weekly reports based on my previous week's sales calls. This feature highlights major follow-ups, ensuring I don't miss anything critical. I find this extremely convenient as it ensures none of my important tasks go unnoticed. Additionally, during calls with clients, I use Sybill.ai to share user research information with my product team, which enhances team collaboration and decision-making. The setup process was notably simple and efficient; I was able to create an account using Google Single Sign-On, integrating it with my existing CRM, which took only about five minutes. I am particularly impressed with the platform's ability to offer meeting intelligence without having to manually review meeting transcripts, saving a considerable amount of time and allowing me to focus on making informed decisions promptly. I use it alongside HubSpot CRM, which integrates seamlessly into my workflow. Sybill.ai offers unparalleled insights and in-depth analysis for sales professionals, making it a crucial tool for my industry. Furthermore, I am enthusiastic about the latest features like CRM autofill and automatic reports, which are very much aligned with my needs. **What do you dislike about Sybill.ai?** I feel like sometimes the tool is not perfect at identifying which call is a sales call versus an internal meeting or a coaching call with a client. This imperfection hinders the ability to classify calls correctly and limits the functionality of asking questions based on the type of call. **What problems is Sybill.ai solving and how is that benefiting you?** I use Sybill.ai to receive automatic weekly reports from meeting data, which ensures I don't miss high-priority tasks. It saves time by providing instant meeting intelligence without manually going through transcripts. ### 5. One of the most useful tools in my daily routine **Rating:** 5.0/5.0 stars **Reviewed by:** Jose F. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sybill.ai?** It is seemless. When I am taking a call it is on the background and I feel confident paying attention without having to take notes. Then asking any questions from its AI Search capabilities if I have a doubt about what was discussed on a call with a client or a team member. Not only it has freed a lot of my time, but helped me stay more focused on listening, instead of taking notes. **What do you dislike about Sybill.ai?** Sharing content of calls is a bit cumbersome **What problems is Sybill.ai solving and how is that benefiting you?** Main problem for me was to ensure that I can pay full attention to a call without having to take notes on the details. When I have a doubt about a specific detail that was discussed, Sybill's search capabilities allows me to find the answer fast (and I can certify it is exactly what was discussed, as it is recorded) ### 6. Great at Understanding Our Business, but Integrations Could Be Smoother **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Sybill.ai?** I think the tool does a great job of understanding your business and what you are selling. **What do you dislike about Sybill.ai?** Doesn't integrate super well with some tools I've used, but not a huge blocker. **What problems is Sybill.ai solving and how is that benefiting you?** Revenue intelligence, and tracking my deals when I'm not in the room. ### 7. Sybill has parity with call recorders on the market but could develop some more lifestyle upgrades **Rating:** 3.5/5.0 stars **Reviewed by:** Matt R. | Director of Revenue Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2024 **What do you like best about Sybill.ai?** The engagement scoring (nice to dive into empathy/excitement and some of the softer features left out by many recorders) I would like this to be beefed up as a Sybill coaching plan for those that speak too much, or have issues connecting to be given action items to improve on. I like the ability for the call recorder to show up fairly quickly when needed, and the development speed that appears to result in new features built by their team. Personally I like where the GTM org for Sybill is headed, and it seems like executive leadership has its sights set in a realistic/scalable way. But there are a lot of low hanging fruits that I desperately would like to see in the market as a management consultancy for SaaS where my firm implements tech stack items directly with clients/maintains partnerships with other vendors. **What do you dislike about Sybill.ai?** - The limits to calls that can be recorded being an hour - The lack of being able to easily identify and clip key moments in a call for sharing with stakeholders - Emails generated for call summaries not being totally accurate and requiring significant edits - Action items generated - wow this is actually a crazy one, you'd think that 20 action items exist on a call when really it was 4-5. - Speaking of action items, no integration into a project management system to actually action them, it's as good as trying to navigate productivity in a dead doc like a spreadsheet or MS Word. - The absence of intelligence to ask questions about the conversation similar to GongAMA - Being able to natively route/attribute different kinds of conversations within the tool instead of relying on a bandaid CRM solution - The lack of unique features compared to other recorders like fireflies, letterdrop, grain, etc. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill allows team calls to be shared pretty effortlessly, and while I would love for someone to make each call a TikTok/short form video that recaps highlights/important moments only, I can still review calls and see some key points in the talking activity of each speaker. ### 8. Sybill is committed to continual improvement! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | Project Coordinator (Infor CSI), Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Sybill automatically records all of their meetings automatically. It's so easy to use! Sybill is also avialble to sit in on any meeting. The integration for the end users was so easy and simple. The one time I reached out to customer support, they answered my questions immediately. Sybill is used in each and every one of my meetings and has saved me HUNDREDS of hours! I use this all the time! Upon meeting with the developer's, the Sybill team listens to our feedback & is constantly implementing new features. I can't speak highly enough of this team's dedication to the continual improvement initiatives. **What do you dislike about Sybill.ai?** I wish Sybill would tell everyone she was recording. Being able to replace the photo in MS Teams with our company logo would be great. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill takes my notes and sends a summary after every meeting. Sybill is extremely easy to share recordings and the dashboard! It saves hours of summarizing notes for the team. ### 9. Sybill Review **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** I run a small sales team and needed help capturing data from sales calls, training calls, and customer success calls and then getting that data into SFDC. For me, Sybill had the best insights from those calls and I loved how it allows you to capture specific details that are unique to your calls. The integration to SFDC was key, though. I did not want to rely on someone having to manually transcript everything to the opportunity. Sybill does this for us, and not only that, to specific fields that I setup to allign with the data points that Sybill is capturing. Demo > Close > Onboarding > CSM- our start to finish process now has the consistent data it needs to be as efficent and accurate as it can be. **What do you dislike about Sybill.ai?** They are a startup, so just know that they are still figuring some things out (which is to be expected). There may be slight communication delays, things like that, just because everyone is wearing several hats. Not really a "dislike" just something to be aware of. **What problems is Sybill.ai solving and how is that benefiting you?** Capturing relevent call data and getting that data in SFDC. ### 10. Sybill is a game-changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Alayna D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Sybill has made my life easier and really improved my client communications! I'm able to focus on my client calls without being distracted by taking notes. I love the AI generated emails as a template to write a more personalized follow up. Going back to watch the transcripts or search for a specific topic is a great way for me to prep for my next call with that client. Plus, Nisit and team are so helpful and friendly! I very highly recommend Sybill to all! **What do you dislike about Sybill.ai?** I don't dislike much about Sybill. The email transcripts are more formal than I typically write so it would be interesting to adjust the tone of your emails in the settings. The call recaps are more oriented towards sales calls whereas I use Sybill for client calls. However, they are still very helpful for me. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps me focus on my clients and send thoughtful follow ups without missing any points. ### 11. Incredible product, even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Gabe L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Sybill.ai?** The sybill call recording capabilities rival that of Gong for a fraction of the price. On top of that, they have some neat feature like emotional insights. The best part of sybill might be their customer service though. Any time I've needed help, they reply incredibly fast with helpful answers. Getting set up takes just a few minutes and couldn't be easier. We use Sybill on every external call (mainly sales focused) as well as on some longer internal calls for record keeping and summarizing. Easy to integrate with slack as well to share context with the whole team. **What do you dislike about Sybill.ai?** The main thing I'd like to see on Sybill is a bit better of a snipping feature to snip certain sections and share with team mates. **What problems is Sybill.ai solving and how is that benefiting you?** Recording calls, providing summaries, keeping track of to-do items, and to improve on our sales calls. ### 12. Truly incredible. **Rating:** 5.0/5.0 stars **Reviewed by:** Omar K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Sybill.ai?** How accurate the notes post-call are. Their feature to write your follow-up email is LIFE CHANGING! **What do you dislike about Sybill.ai?** It can be slow and take a long time to send you the note post a call. I've waited hours on some occasions. **What problems is Sybill.ai solving and how is that benefiting you?** It's allowing me to focus on the conversation at hand and take notes, action items, to-dos, and follow-ups without needing to do anything manually on my side. ### 13. The Tool I never Knew I needed **Rating:** 5.0/5.0 stars **Reviewed by:** Casey B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Sybill.ai?** The hidden gem, behind the ability to follow-up better is the ability to filter the transcript by questions. You get the question time stamp and then you see how you answered this question. This can be used to create FAQs or tailor your messaging to avoid confusion. But there are a lot of other features I love about Sybill as well. **What do you dislike about Sybill.ai?** So far I have not found one, and it seems to be a point of discussion in all of my meetings when people realize I have an AI Notetaker. **What problems is Sybill.ai solving and how is that benefiting you?** I was terrible at follow-up and creating tasks for myself. Now my assistant reviews the meetings and suggestions by Sybill. Sends follow-up emails, gives me tasks to do for each client and making me much more efficient with my time. ### 14. Follow Up Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Sybill.ai?** Sybill's ability to extract key takeaways, next steps, pain points/challenges, and interests/objectives and present them in an efficient, organized way allows me to truly streamline my meeting follow ups without sacrificing personalization and comprehensiveness. The ability to integrate with CRM fully automated the capturing of meeting notes, that are extremely organized and thorough. This also allows you to confidently stay focused on the sales meeting and truly be present, knowing that etailed notes are going to be handled. **What do you dislike about Sybill.ai?** Sometimes transcriptions are a bit off - for example, words might be incorrectly transcribed, or associated with the wrong speaker, usually right at the point when speakers change during a conversation. The latter can sometimes wrongly associate customer pain points/interests with ideas that are pitched/presented by the sales team, as if they were the client's words. **What problems is Sybill.ai solving and how is that benefiting you?** Streamlining customer follow ups with a highly personal touch, comprehensive notes, and accurate next steps. CRM automation. Deal strategy. Conversation analytics. ### 15. Great note taker, saves a lot of time **Rating:** 5.0/5.0 stars **Reviewed by:** Ana C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Sybill.ai?** Sybill is amazing at summarizing what was talked about in a virtual meeting. I find it to be >90% accurate and it helps with follow up emails bc it writes them for me! I usually just need to edit a few words and then off it goes to my client or prospect. Highly recommend! **What do you dislike about Sybill.ai?** I charge most of my clients by the hour, so it actually saves me too much time. However, if allows the time I do spend to be of high value to my clients, which makes it worth it. **What problems is Sybill.ai solving and how is that benefiting you?** Note taking in virtual meetings so I can be more present in the conversation. Also, producing good follow ups and being prepared for a next meeting. ### 16. Best Notetaker Out there **Rating:** 5.0/5.0 stars **Reviewed by:** Akshat J. | Senior Associate - CEO's Office, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Sybill.ai?** The summary are world-class and leave any other competitor begging for their money **What do you dislike about Sybill.ai?** Simply awesome - nothing as of now. The experience has been phenomenal. **What problems is Sybill.ai solving and how is that benefiting you?** It's allowing me to focus on the conversation at hand and take notes, action items, to-dos, and follow-ups without needing to do anything manually on my side. Review collected by and hosted on G2.com. ### 17. jogs my memory and saves a lot of time! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Sybill.ai?** 3 best things for me are; 1) the AI email summary especially the next steps/actions 2) written transcript with search functionality so you can watch/read the relevant parts 3) the recording so you can click on the transcript and watch it back live. It automatically joins all my meetings but I can change the settings and can also change sharing settings for colleagues. took a minute to download and integrate. **What do you dislike about Sybill.ai?** doesn't always pick up the correct speaker when there are a lot of people on the call. a long call with multiple people (such as a sales enablement session) doesn't always record the most relevant takeaways. These are minor points in comparison though and I couldn't be without a note taker now. colleagues are using free versions of alternative note takers but the features on Sybil are far superior. **What problems is Sybill.ai solving and how is that benefiting you?** Speeding up my time to reply following a recorded meeting as the AI summary can be directly emailed. ### 18. Save Time with AI! **Rating:** 4.5/5.0 stars **Reviewed by:** Steve B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Sybill.ai?** The notes it provides are extremely detailed, better than anything a person could do while on a call It allows me to fully focus on the conversation with the customer, rather than trying to decipher what important details that I need to add to my note The turnaround time for the meeting report is very quick, and is not stopping me from being able to follow up with the customer the same day The auto email it generates is also a huge time saver when putting together the meeting recap Setting up the integration took 2 mintues **What do you dislike about Sybill.ai?** There have been a few instances where a next step or cusotmer question has been missed in the meeting summary BUT it's very easy to search the meeting transcript to find those pieces of the conversation **What problems is Sybill.ai solving and how is that benefiting you?** Saving time - Meeting notes and auto AI email doing 90% of the leg work Focusing - All my attention is on the customer and faciliating the best meeting possible ### 19. Sybill helps me understand the sentiment of conversations I have with buyers & customers **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Sybill.ai?** Sybill helps me understand sentiment rather than the literal words that were said in a conversation. I love how well it summarizes calls, syncs with my CRM, and allows me to catch up and relearn things on past calls. I have used Gong in the past, and Sybill is the same if not better in nearly every way. You aren't missing much, if anything you are gaining functionality you will actually use when buying a tool like this **What do you dislike about Sybill.ai?** They currently do not have a mobile app - this used to be something I liked about Gong, is that I could listen to calls on the go in the app pretty easily; however there are work around for this, it's just not quite as clean in this regard. that's really the only downside I see coming from gong. **What problems is Sybill.ai solving and how is that benefiting you?** It helps me quickly remember how conversations went + share / review other calls from the GTM team. ### 20. Makes my life easier - I can focus on my customer meetings and achieve my goals **Rating:** 4.5/5.0 stars **Reviewed by:** Erica B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** The timesaver of having Sybill in my vitual meetings, allows me truly focus on the goals and outcomes knowing that Sybill is listening taking notes and then embedding them into the Salesforce opp for tracking with next steps and action items. **What do you dislike about Sybill.ai?** There have been a few times where there were glitches and Sybill didn't make it into the room and I wasn't able to caputre as sicintly the depth and bredth of the meeting. **What problems is Sybill.ai solving and how is that benefiting you?** All notes are automatically uploaded into my Saleforce opportunites focusing on the MEDDICC methodology and gives me and my potential customer or team member action items to complete. Helps be stay focused and organized allowing for more meetings to close buisness. ### 21. A personal notetaker on every call. This is amazing for follow ups and call summaries. **Rating:** 4.0/5.0 stars **Reviewed by:** Ian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Sybill has made meetings with next steps and action items actualy get completeled. So often you have a meeting and multiple people walk away with tasks and its never heard of again. Sybill takes incredible notes in the human written language that are easy to review and check on next steps. **What do you dislike about Sybill.ai?** There are alot of features I didnt know about such as recording. I need to dive deeper into the features. I would like to be able to change the name of Sybill on teams **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps me keep track of next steps from meetings and review old ntoes from followup calls without having to check the crm or bug anyone else internally for notes. ### 22. Sybill is a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Sybill.ai?** Sybill is a great tool if you are doing virtual meetings. My favorite thing about Sybill is that it is very accurate in describing the buying intent of a customer or prospect. It is very easy to use and has been great for my sales team. From a manager standpoint, you can go in and watch calls and coach your team with snippets, and from a sales standpoint, you never miss information. Cannot wait to see more updates and how this amazing tool grows. **What do you dislike about Sybill.ai?** If someone is not on a video call and calls in via speaker phone in the meeting, Sybill does not pick them up well. My only complaint. Outside of that, it has been great for my team. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill is saving our team time in recapping calls. With the integration to HubSpot the summary is completed there and as a manager, you can review your teams calls and coach if needed. It is also a safety net when someone says you did not cover something in which you did, or if you did forget you know. ### 23. The most accurate AI sales & meeting analysis tool, ever **Rating:** 5.0/5.0 stars **Reviewed by:** Grant G. | Chief Revenue Officer (CRO), Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Sybill joins your online meetings and analyses the dialogue for interests & pain points for external or sales meetings as well as key takeaways for internal or team meetings. The summary of each meeting is decision-useful and I’d argue 99% accurate compared to the typical transcription tools like Fireflies. To add to the convenience, Sybill has saved me about 2 hours per week of emailing participants after meetings with helpful recaps and next steps. Not only are prospects impressed by our thorough recap of the discovery call, but customers and team members find comfort in knowing how detailed were are in determining who is accountable for one. **What do you dislike about Sybill.ai?** Sybill currently integrates with Salesforce and Hubspot CRM, but it would be great if Pipedrive also integrated with Sybill as well. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill accurately and completely notes critical & decision-useful information discussed in sales, customer and team meetings. This not only saves us time but also ensures an effective approach to reduce the risk of misalignment. Added to this, the fact that Sybill auto-generates an email response to recap the meeting with actionable steps is outstanding. ### 24. Time saver, customer prioritizing, value add! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** I love that I can focus more on my customer and their needs, rather than just note taking. I'm confident that I will have a record of the call to reference in the future, and that Sybill will be able to consolidate the main takeaways that are needed for me to follow up or recall for the next call. It's super easy to integrate to my calls and I can choose which calls I want Sybill in. **What do you dislike about Sybill.ai?** The only downside that's impacted me is the time it takes to process a video call. Sometimes it takes a while to process, especially if it's a longer meeting. This is understandable though, as there is more data to sift through. Ultimately it is still a time saver and value focusing product. **What problems is Sybill.ai solving and how is that benefiting you?** Increasing our team's capacity! We can focus on the customer and also jump from call to call with confidence that Sybill's got our backs. The auto email generations and next steps are fantastic features that save time as well. ### 25. I use Sybill on all my customer calls and I love their notetaker! **Rating:** 4.5/5.0 stars **Reviewed by:** Monica R. | Senior Success Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** After each call, I get a detailed synopsis of what happen. I specifically love how they breakout their notes. They have an Outcomes area, Next Steps, Painpoints, and Interests that are so insight full. Its so easy to connect and use, it fucntions right through my Gmail account, implementation took less than 15 mins. I use it daily and add their notes into our CS system. **What do you dislike about Sybill.ai?** Their intial pricing and tiers was a bit confusing, but was able to connect to support and they helped. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps me to take detailed notes around next steps for each user, any buying signals, easily transfer info around account plans from our calls ### 26. Can't live without Sybill **Rating:** 5.0/5.0 stars **Reviewed by:** Carla K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Multi Faceted. Video with insight into body language, plus easy to edit snips. Searchable transcripts. Plus the overview that highlights buying intent, challenges and needs. Finally, AI followup, the emails are almost perfect everytime. Sybill saves me countless hours, and I no longer have to try and decipher my notes. Love that it updates Hub Spot **What do you dislike about Sybill.ai?** I would be lost if I had to go back to taking my own notes **What problems is Sybill.ai solving and how is that benefiting you?** Access to sales calls I was not on Follow up and note takeing for my own calls Going back to refresh from a previous meeting Updating the CRM for global visibility Great for coaching ### 27. Great assistant for sales calls **Rating:** 5.0/5.0 stars **Reviewed by:** Xavier r. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Sybill.ai?** Helpful summaries, love being able to copy/paste call recaps into my CRM. Also, have options to rewatch or read through the entire transcript. Easy to pull out snipets to share with team. **What do you dislike about Sybill.ai?** kinda intrusive and takes up space on the call by having this black box there...not the end of the world, but in the future would like to see a less intrusive solution. **What problems is Sybill.ai solving and how is that benefiting you?** Giving me recaps of my sales calls so I don't have to rewatch an entire recording. Also drafts up follow up emails for me, although I think these could really use some work. Still a good starting point. ### 28. Truly a Lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Terrance B. | Vice Chair, Health Advisory Authority & Industrial Development Revenue Bond Citizen's Advisory Comm, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** The best thing about Sybill is the ease of use. I can easily copy and past notes for internal purposes. I can even copy a prewritten follow up email to paste and send with minimal edits. We were able to integrate the software into our organization with very little training and prepertion required. I use the software on weekly if not daily basis. **What do you dislike about Sybill.ai?** The only downside is there is often some repetition within painpoints and interests transcriptions. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill solves the problem of not being able to be fully engaged in a meeting because you're too worried about taking proper notes. ### 29. A seriously helpful tool for busy professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Nichole H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Sybill helps me keep track of everything - pain points, next steps, key details. You name it. I love how easy it was to install/integrate and use, and it saves me SO much time on my follow ups and notes entry. I use it every day, multiple times a day. **What do you dislike about Sybill.ai?** I sometimes feel Sybill doesn't always get the buying intent level completely accurate, and occasionally misses details that aren't necessarily crucial but would still be helpful to have. **What problems is Sybill.ai solving and how is that benefiting you?** It's helping me make sure my notes are accurate and makes following up so much easier. ### 30. Sybill exceeded our expectations **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2023 **What do you like best about Sybill.ai?** AI summaries sent to slack allow me to have my finger on the pulse of every demo my team perfroms. **What do you dislike about Sybill.ai?** I haven't found anything I dislike yet. Anything we've asked about is either being developed or the team added our product feature request. **What problems is Sybill.ai solving and how is that benefiting you?** Saves my AE's time by providing AI summaries and AI Emails. I don't have to guess at which calls to review. I can read a summary of every call in a Slack channel and choose which calls I need to dig deeper into. ### 31. Transforming meeting notes and follow-ups! **Rating:** 5.0/5.0 stars **Reviewed by:** Kara S. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Sybill.ai?** Sybill has been such an incredible tool to use during my meetings. It can take notes more efficiently and more accurately than I can while I get to focus on the meeting. I use Sybill with all of my meetings including my 1:1s with my team so that I can easily collect notes and follow up tasks. **What do you dislike about Sybill.ai?** It is not always set it and forget it. Sometimes you need to take a few extra steps to make sure the integration is correct so that you get the notes you need. If you are expecting to get the notes and for some reason Sybill did not collect them, you are left without any of the info you need. **What problems is Sybill.ai solving and how is that benefiting you?** Taking notes accurately and efficiently. ### 32. Super accurate AI summaries **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. | Director, Product Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Sybill.ai?** I like the summary of the call that it sends after it. It captures a summary of the call, and main takeaways from each person very accurately. I haven't tried their AI **What do you dislike about Sybill.ai?** I haven't seen much in the way of filtering all calls for specific words or features mentioned. I also have not seen a way to correct a word that the voice recognition incorrectly transcribed. It's possible I need to dig in more. **What problems is Sybill.ai solving and how is that benefiting you?** Recaps after calls, going back to relisten to specific parts. ### 33. The best summaries around **Rating:** 5.0/5.0 stars **Reviewed by:** Danny R. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** I've tested 5 AI notetakers and Sybill is by far the best I've tried. The summaries perfectly capture the context of a sales call and I dont find myself having to add much additional detail to the CRM. **What do you dislike about Sybill.ai?** I would like Sybill to bring back its feature that allowed you to share an auto created summary video clip. I forgot what the feature was called but I used it frequently **What problems is Sybill.ai solving and how is that benefiting you?** It allows me to focus on the conversation without being distracted taking notes. ### 34. Improving our overall client experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Director of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Sybill.ai?** Sybill has significantly enhanced the performance of our Customer Success team by allowing active participation in client calls, delivering thoughtful and thorough follow-ups, and assistance in managing CRM documentation. Overall the implementation of Sybill has improved our overall client experience and interactions. **What do you dislike about Sybill.ai?** At times, delayed follow-up emails can result in a delay for a swift response to our clients. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill is addressing the challenge of client call follow-up and CRM documentation. Prior to implementing Sybill, both of these processes lacked seamlessness. ### 35. Amazing tool!!! Huge time saver that bolstered our sales motion. **Rating:** 5.0/5.0 stars **Reviewed by:** Sam W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** We used to spend so much time just documenting notes and next steps from our calls rather than business development. Now the entire process is automated, and we have better notes to work with than ever before. **What do you dislike about Sybill.ai?** I can't say there's anything I dislike!! **What problems is Sybill.ai solving and how is that benefiting you?** Operational efficiency. Our sales team spends their time hunting, rather than documenting and organizing. Also, management can easy get updates on how call went in real time through slack, so no need to waste time on more meetings! ### 36. Sybill ensures I never forget a next step or action item! **Rating:** 5.0/5.0 stars **Reviewed by:** Allex M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Sybill creates accurate call summaries, making it easy to follow up with customers and prospects on next steps, key takeaways, and action items. Using Sybill, I never lose track of what's next with customers. It's reduce the time I spend drafting follow up and next step emails with customer's by 80%. **What do you dislike about Sybill.ai?** It would be great if sybill had the ability to prioritize next steps. **What problems is Sybill.ai solving and how is that benefiting you?** It's helping me track customer success call outcomes, action items, takeaways, and tracking customer sediment. ### 37. I love using Sybill, and the accountability, trust and follow-up it helps me have with my clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Sybill.ai?** I love that Sybill provides pain points and interests based on my calls, so I can completely personalize my follow-up and conversations with clients while saving lots of time doing so. **What do you dislike about Sybill.ai?** I have had 2 meetings not transfer through with Sybill. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill is helping me solve time management issues with internal processes and client-facing follow-up. This is benefiting me because I can spend more time on my outreach and relationship building as a sales individual. ### 38. Excellent AI summaries and next steps. And I've used a lot. **Rating:** 5.0/5.0 stars **Reviewed by:** Evan D. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Great at following "joining" instructions (I've had issues with Fireflies and Gong in the past) AI summaries and especially the next steps are super accurate... eerily so sometimes Super easy to implement, admin people, determine rules for joining meetings, etc. Integrates nicely with GCal, Google Meet and Zoom Use it on most of my external and many internal meetings **What do you dislike about Sybill.ai?** Wish they did more theme analysis like Gong does but not a huge deal **What problems is Sybill.ai solving and how is that benefiting you?** Everyone needs a great call recorder, and the best tools layer in AI capabilities for transcribing and summarizing the conversations. Sybill's AI features are top notch, and I've used Gong and Fireflies and a couple others extensively. Great pricing model too. ### 39. Hear what your prospects are really saying! **Rating:** 5.0/5.0 stars **Reviewed by:** Terry W. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Sybill.ai?** Sybill allows our most inexperienced team members to read between the lines with its emotional nights. Their new email-writing AI is also very cool! **What do you dislike about Sybill.ai?** It is a little on the pricey side - can become costly as the number of users increase. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill kills three birds with one stone: 1) Assists with clear insights 2) Integrates with CRM to reduce notetaking 3) AI email call summary saves time in drafting follow-up emails. ### 40. Excellent notetaker tool **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Sybill.ai?** I find Sybill to be accurate with transcribing and summarizing my meeting notes. It's easy to use. I use this tool for every external meeting to keep myself organized. It is feature-rich and curates the action items followed by the owners for each. **What do you dislike about Sybill.ai?** Nothing. Pricing could always be improved, but it is competitive with its peer group. **What problems is Sybill.ai solving and how is that benefiting you?** It helps me organize my actions and meeting summaries and catches notes that I might've missed. ### 41. Great meeting partner **Rating:** 5.0/5.0 stars **Reviewed by:** Carla N. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Having access to video and script of meetings as well a being able to jump to different times during the meeting recording in order to find the information faster. It's also very easy to use. **What do you dislike about Sybill.ai?** Being a multicultural regional company, we do speak in English and Spanish during our meetings. Sybill is not able to recognize Spanish or the mix of both languages. **What problems is Sybill.ai solving and how is that benefiting you?** Keeping notes of meetings so I can focus on my conversations. ### 42. Mind blowing AI **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2024 **What do you like best about Sybill.ai?** I am always astounded at how the summary captures every detail, including small talk, and summarizes brilliantly the essential points that were discussed during the call. **What do you dislike about Sybill.ai?** There is nothing I dislike about this product. **What problems is Sybill.ai solving and how is that benefiting you?** I use it as a notetaker so that I can review important sales calls, extract key concerns, pain points, and product recommendations, and turn that information into a powerful, impactful sales proposal to send to the prospect. ### 43. Makes life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn G. | Strategic Account Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Sybill.ai?** I'm able to pay closer attention to my prospects because I know Sybill will provide a great recap. I am not missing key pieces of information because I'm side tracked by taking notes. **What do you dislike about Sybill.ai?** Truly can't think if anything but if I had to find SOMETHING I guess I would say that the recaps/info isnt automatically available. **What problems is Sybill.ai solving and how is that benefiting you?** allowing me to dedicate all my attention to my client or prospective client ### 44. Easy to use, effective summarisation and transcription of calls/meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** It is visible to all, so eveyone knows that it is listening in and recording the calls. The exhaustive summaries and accuracy of note taking is also quite impressive. **What do you dislike about Sybill.ai?** Getting it to leave a call it was erroneously invited to is a bt cumbersome. Sometimes we need to ask the rganiser to do the needful **What problems is Sybill.ai solving and how is that benefiting you?** Ensuring that we are accurate in our understanding of requirements, needs and agreements during the course of internal and external discussions. ALlows us to quickly get meetings summaries and notes out without much effrt at all. The focus is our meetings is now only on the discussion and not the note taking ### 45. The best cost / benefit meeting assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Sybill.ai?** - The meeting summaries and transcripts are excellent - The follow up email is also amazing - I can't express enough how much this tool helps me in my day to day work - I also love the slack integration **What do you dislike about Sybill.ai?** - The action items are good, but there's room for improvement, sometimes it misses important things. **What problems is Sybill.ai solving and how is that benefiting you?** - I was horrible at taking notes while paying attention and engaging in meetings with Sybil I don't need to worry anymore about that because the recordings are great, and the meeting summaries are amazing. - It's also great to analyze the meetings to improve myself. ### 46. Wonderful tool that saves so much time! **Rating:** 4.5/5.0 stars **Reviewed by:** Emily G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** I love that you can send your prospects an outline of exactly what was spoken about, including the full dashboard and video from the call. Huge time saver- and great for multithreading! **What do you dislike about Sybill.ai?** The follow up emails could be a bit better and friendlier. **What problems is Sybill.ai solving and how is that benefiting you?** It's making for much easier followups, and making it a lot easier to keep track of next steps and conversations. ### 47. Best Notetaker on the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor H. | CEO, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Sybill.ai?** One click to send follow up emails to prospects. Including detailed next steps that keep everybody accountable. **What do you dislike about Sybill.ai?** I deeply wish it had an API, so I could use the data captured for other automations, or client documentation. Also seems like there isnt much of a roadmap or new featues coming out **What problems is Sybill.ai solving and how is that benefiting you?** Speed to send meeting summaries and next steps to prospects ### 48. UpCounsel Review (Legal) **Rating:** 5.0/5.0 stars **Reviewed by:** Larry C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** When using sybill I can realz and converse with clients and not have to worry about taking notes. **What do you dislike about Sybill.ai?** It's only about 95% accurate but most of the fixes I do are grammatical, not inaccuracies. S **What problems is Sybill.ai solving and how is that benefiting you?** Sybill makes my life easier and captures alot of what I would not be able to if I was typing notes into my CRM ### 49. Time Saver & Life Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan B. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Its great for when you have days of back to back meetings. It send you a detailed summary of the call and then it makes your follow up 100x easier! **What do you dislike about Sybill.ai?** It somethings misses out some detail from the call but gets the majority of it. **What problems is Sybill.ai solving and how is that benefiting you?** Note taker in meetings. helping me with my follow up to meetings ### 50. Switched from Gong to Sybill **Rating:** 5.0/5.0 stars **Reviewed by:** Jim P. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Sybill.ai?** The team has been awesome to work with and happy to help us get Sybill set up to meet our needs. They have been very accommodating to work with. **What do you dislike about Sybill.ai?** I miss having a highly funcitoning separate mobile app. **What problems is Sybill.ai solving and how is that benefiting you?** Great repository for call information, organizing of notes, and useful in referencing for summary and follow up. - [View Sybill.ai pricing details and edition comparison](https://www.g2.com/products/sybill-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A28%3A06+-0500&secure%5Bsession_id%5D=cb6ba6c8-8b74-42b0-a2c3-82f9d61b5331&secure%5Btoken%5D=f5a2b1b3540d4e323efa934d53826f1ff6489ceea6dca05367a748ce3a4b17dd&format=llm_user) ## Sybill.ai Integrations - [Calendly](https://www.g2.com/products/calendly/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Sybill.ai Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Playbook Creation - Video Record **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Notifications - Competition **Performance Analysis** - Coaching - Peformance Tracking **Generative AI** - AI Text Summarization **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Sybill.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,765 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,426 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (742 reviews)