Sybill.ai has endless possibilities. The team is constantly improving the platform, and while we initially purchased it in Feb 2024 for call recording and insights, it has become a critical part of our tech stack and—other than our CRM—the hardest tool to operate without. The Ask Sybill function provides so many insights for our business and helps answer questions that were previously hard to quantify. The integrations with Salesforce have improved, and the call summaries are endlessly useful. Review collected by and hosted on G2.com.

I wish users with a collaborator license could use the Ask Sybill feature more frequently, or that there could be a cheaper license tier than a recorder license for RevOps or other teams where strategic insight is incredibly useful but call recording isn't needed. Review collected by and hosted on G2.com.

I love how it helps my product team stay connected to what our prospects are discussing. On top of that, it really strengthens my ability to coach and develop my sales team. Review collected by and hosted on G2.com.

Nothing, the support I receive from them is best in class and addresses quickly any feedback I have every given. Review collected by and hosted on G2.com.

What I like most about Sybill.ai is its meeting recording and transcript features, which make it easy to review conversations and capture important details without manual note-taking. The UI is clean and user-friendly, the integrations fit well into existing workflows, and the platform performs reliably. I also appreciate the AI-powered insights that highlight key discussion points and action items, helping teams stay organized and productive. Overall, it delivers good value by saving time, and the onboarding experience is straightforward. Review collected by and hosted on G2.com.

There is not anything specific that I don't like about sybill.ai. Review collected by and hosted on G2.com.

What I like most about Sybill.ai is just how easy it is to use. The AI functionality works really well, and I'm able to find information really easily. I love the task functionality too. It helps save me time by capturing all of the action items from calls, so I don't have to remember them. I also found it very easy to set up. Review collected by and hosted on G2.com.

Not much. The generative AI emails sometimes exclude important information or uses language that I wouldn't use. Otherwise, I'm really pleased with my experience so far. Review collected by and hosted on G2.com.

I get a lot of value from the call transcriptions. They help me dissect calls by providing summaries and recaps, drafting email follow-ups, and analyzing what happened during the conversation. Review collected by and hosted on G2.com.

It doesn’t do a great job aggregate a series of calls and organizing. For example, if I have eight meetings tied to one opportunity, I’d like it to follow along across those calls and help build out the opportunity, spot gaps, and map things to a sales framework. A lot of the time I end up pulling the raw transcripts into Claude, which isn’t the most efficient workflow and it loses some of the value along the way. I’d love to have folders dedicated to specific accounts where I can ask the chatbot questions, and it would then analyze the full series of calls and aggregate a single, useful answer. Review collected by and hosted on G2.com.

It's so easy to use and gives great notes plus awesome email recaps that I can quickly customize. Plus it allows me to search for anything so quickly. And it helps me write proposals that are exactly what my prospects want because it leverages everything they said from my calls. Review collected by and hosted on G2.com.

If you have specific Zoom settings on, it doesnt join. But that's more of an error on my end / Zoom's end. It doesn't work if you require registration or a password to enter the room. Review collected by and hosted on G2.com.

I like the summary it provides for calls and that you can search the product for keywords and it will pull any call that contains this word. Makes it really easy for market research and learning what customers care about. Review collected by and hosted on G2.com.

Sometimes there are slight recording issues but that is all. Review collected by and hosted on G2.com.

Detailed and organized notes, talk times, post-meeting email. It's really easy and simple to navigate and I love the Slack integration. We use it every single day. Great way to recap what's going on with clients, prospects, and my team. Review collected by and hosted on G2.com.

Sometimes it doesn't show up, might be a settings thing. Review collected by and hosted on G2.com.

I have been using Sybill.ai for about a year, primarily to generate weekly reports based on my previous week's sales calls. This feature highlights major follow-ups, ensuring I don't miss anything critical. I find this extremely convenient as it ensures none of my important tasks go unnoticed. Additionally, during calls with clients, I use Sybill.ai to share user research information with my product team, which enhances team collaboration and decision-making. The setup process was notably simple and efficient; I was able to create an account using Google Single Sign-On, integrating it with my existing CRM, which took only about five minutes. I am particularly impressed with the platform's ability to offer meeting intelligence without having to manually review meeting transcripts, saving a considerable amount of time and allowing me to focus on making informed decisions promptly. I use it alongside HubSpot CRM, which integrates seamlessly into my workflow. Sybill.ai offers unparalleled insights and in-depth analysis for sales professionals, making it a crucial tool for my industry. Furthermore, I am enthusiastic about the latest features like CRM autofill and automatic reports, which are very much aligned with my needs. Review collected by and hosted on G2.com.

I feel like sometimes the tool is not perfect at identifying which call is a sales call versus an internal meeting or a coaching call with a client. This imperfection hinders the ability to classify calls correctly and limits the functionality of asking questions based on the type of call. Review collected by and hosted on G2.com.

It is seamless. When I am taking a call it is in the background and I feel confident paying attention without having to take notes. Then asking any questions from its AI Search capabilities if I have a doubt about what was discussed on a call with a client or a team member. Not only has it freed a lot of my time, but it has also helped me stay more focused on listening, instead of taking notes. Review collected by and hosted on G2.com.

Sharing content of calls is a bit cumbersome Review collected by and hosted on G2.com.