--- title: Sybill.ai Reviews meta_title: 'Sybill.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 150 reviews by the users' company size, role or industry to find out how Sybill.ai works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 150 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Sybill.ai Reviews **Vendor:** Sybill **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.8/5.0 **Total Reviews:** 150 ## About Sybill.ai Sybill exists to stop you losing deals your best rep would have closed. It works because of one thing: every call (bot or invisible or other recorders), email, Slack thread, document, and CRM record your revenue team touches is resolved into one continuously updated record of every deal. On top of that record, the work does itself. The CRM writes itself, correctly: opportunity fields fill in minutes after each call, with links to the exact moment in the conversation each value came from. The deal moves itself: you run the meeting, and Sybill drafts the follow-up in your own voice, updates the CRM, refreshes the deal summary, and queues the tasks, nothing falls through between meetings. And the team improves itself: ask what your top rep does differently and get an answer with citations to real calls from your own org, not generic best practices. There's no implementation project and no cold start. Start free or take a 14-day self-serve trial of the Business plan, out-of-the-box CRM fields work from day one, and recorder migration brings your call history (including Gong) with you. ## Sybill.ai Pros & Cons **What users like:** - Users value the **accuracy** of Sybill.ai, appreciating its precise meeting insights and seamless integration for enhanced productivity. (2 reviews) - Users love the **quick and efficient call recording** feature of Sybill.ai, saving them significant time and effort. (2 reviews) - Users appreciate the **ease of use** of Sybill.ai, finding the setup process and integrations remarkably efficient and seamless. (2 reviews) - Users value the **time-saving capabilities** of Sybill.ai, allowing them to focus on tasks without missing critical follow-ups. (2 reviews) - Users find the **engagement scoring feature** valuable for identifying areas of improvement and enhancing communication skills. (1 reviews) - Users love the **accuracy of post-call notes** and the seamless follow-up email feature that enhances focus and productivity. (1 reviews) - Analytics (1 reviews) - Automation (1 reviews) - CRM Integration (1 reviews) - Users appreciate the **responsive customer support** of Sybill.ai, ensuring quick assistance for all inquiries and issues. (1 reviews) **What users dislike:** - Users experience **accuracy issues** with Sybill.ai, leading to misclassification of calls and hampering functionality. (1 reviews) - Users are frustrated by the **limitations of AI** , including inaccuracies and lack of integration that hinder productivity. (1 reviews) - Users often face **call identification issues** with Sybill.ai, limiting the tool’s effectiveness in classifying various call types. (1 reviews) - Users are frustrated by the **call limitations** of Sybill.ai, affecting their ability to efficiently manage recorded content. (1 reviews) - Users find **content sharing of calls cumbersome** , which complicates the overall user experience with Sybill.ai. (1 reviews) - Users experience **inaccuracy** in call classification and summary generation, limiting functionality and needing significant edits. (1 reviews) - Inaccurate Summarization (1 reviews) - Integration Issues (1 reviews) - Users find the **limited features** of Sybill.ai restrictive, hindering call identification and actionable insights. (1 reviews) - Missing Features (1 reviews) ## Sybill.ai Reviews ### 1. Amazing note taker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Sybill.ai?** With Sybill I don't need to worry about taking notes on customer interviews or meetings, it does it all for me very well organized. **What do you dislike about Sybill.ai?** Nothing that I can think of for now, so far so good. **What problems is Sybill.ai solving and how is that benefiting you?** It's giving me back time when I don't need to think about note taking. ### 2. A real game-changer for Sales Leaders **Rating:** 5.0/5.0 stars **Reviewed by:** Corey F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Sybill.ai?** The ridiculously simple interface that packs quite a punch in quickly conveying an incredibly concise and accurate summary of my zoom calls. Love the way all the key elements of an effective summary (video, behaviors, body language, rapport, and transcript) all exist in the same app **What do you dislike about Sybill.ai?** 1. Perhaps highlight more of the behavioral and non-verbal signals from the call a bit more. Maybe an interpretation of them?? 2. Have an opportunity to edit the summary to enhance or "fix" inaccuracies. **What problems is Sybill.ai solving and how is that benefiting you?** the ability to "see" a call I wish I could have been on... and have an instant summary provided to me to see where we have opportunities to coach and learn. ### 3. Great meeting notetaker that allows me to focus on the conversation **Rating:** 4.5/5.0 stars **Reviewed by:** Greg N. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Sybill.ai?** Sybill is my new best friend! I can focus on the discussion, not taking notes. I've compared my notes versus Sybill's notes and it captures many things that I missed. Well worth it. **What do you dislike about Sybill.ai?** Sybill is not inexpensive, but it adds significant value. The integration with HubSpot could be better. Also, it is really geared towards sales discussions, it doesn't generally capture the context for non-sales discussions (team meetings, investor calls, etc). That being said, you can always go back to the full transcript when needed. **What problems is Sybill.ai solving and how is that benefiting you?** Capture all of the details and pain points in a discussion for informed prospect follow-up. I can focus on the discussion, not the notetaking. ### 4. Comprehensive networking + dedicated team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Sybill.ai?** It just works. The summaries and highlights are really useful (for sales call context in english). **What do you dislike about Sybill.ai?** The email drafts are too wordy I guess ? **What problems is Sybill.ai solving and how is that benefiting you?** I can focus on the call, not head down into my notebook. ### 5. Sybill has been a great addition to my sales funnel. **Rating:** 5.0/5.0 stars **Reviewed by:** Grant L. | CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Sybill.ai?** I love the fact that you can tell when somebody is engaged, and when somebody is not. The option to transcribe the entire call makes finding certain parts of the call extremely easy as well! **What do you dislike about Sybill.ai?** I've had this happen to me a few times where the note-taker just won't join the Zoom meeting. I want it to. But usually logging out and then logging back in solve that issue. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill is helping me hone my pitch deck. It's letting me know when prospects are disengage with my presentation so I can go in after the call and make my presentation more engaging. ### 6. Game Changing Meeting Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Logan R. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Sybill.ai?** Comprehensive breakdown of the meeting that is valuable to all involved and is simple and easy to understand. Key points and follow up needed are delivered in a simple but robust outline that is a game changer. Time savings alone are ROI positive but the intuitive notes created by Sybill are invaluable to say the least. **What do you dislike about Sybill.ai?** Its an evolving technology.Nothings perfect but they are a close as its comes. No negative issues. **What problems is Sybill.ai solving and how is that benefiting you?** Key points of meetings are broken down and alloctates tasks to those who need to complete them ### 7. The most intelligent and innovative Ai! **Rating:** 5.0/5.0 stars **Reviewed by:** Hosh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Sybill.ai?** Sybill allows me to have conversations and be in the moment, rather than thinking about note-taking. I am able to actively listen and be more involved in catering a solution rather than get overwhelmed with details being discussed and type notes at million miles an hour. **What do you dislike about Sybill.ai?** I understand it's a work in progress, however, there are several instances where the conversation is lost in translation! There are words, phrases, and accents that may be interpreted as different words and sentences. **What problems is Sybill.ai solving and how is that benefiting you?** Amongst a lot of benefits, to me, the 3 most important problem it solves is notetaking, call summaries, and next steps pointers. Having these features has simply changed the dynamic of how I interact with clients and helps me save a lot of time! **Official Response from Nishit Asnani:** > Excited to learn how you've been using Sybill. Thanks for the review, Hosh! ### 8. Help me catch up on sales calls **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Sybill.ai?** As a product marketer, I need to stay in sync with all customer calls to inform my go-to-market (GTM) initiatives. However, this is time-intensive. Sybill helps me by providing the transcript and allowing me to navigate to the section of the call I'm most interested in. **What do you dislike about Sybill.ai?** I have not yet experienced any pet peeve with Sybill. **What problems is Sybill.ai solving and how is that benefiting you?** Saves me time and helps me scale listening to all conversations my sales and CS teams have with customers. Helps me with my GTM efforts and initiatives, and capture the voice of the customer accurately. ### 9. Great Sales Follow Up Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Sybill.ai?** Call Recording + AI generated follow up email **What do you dislike about Sybill.ai?** No real downside. Have been happy usier thus far. **What problems is Sybill.ai solving and how is that benefiting you?** note taking, consistent follow up ### 10. Sybill gives me the summary, action items, engagement notes and key indicators I've been looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Head of Revenue, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Sybill.ai?** Sybill's interface is intuitive, and their summaries and action items are spot on. The integration to SFDC means I don't have to update the notes field manually, and the AI emails to follow up are a huge time saver. Processing the calls takes about 30 minutes, but I love the slack notifications to let me know when it's ready. **What do you dislike about Sybill.ai?** The cost could add up if you had a large team, but the value is there if your entire team uses the product. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill transcribes my calls, listens for keywords or phrases that are critical indicators for me, and summarizes (with action items per person) the meetings for me. **Official Response from Nishit Asnani:** > Thanks for the amazing review, Adam. ### 11. Director, Strategic Accounts, Basil Systems **Rating:** 5.0/5.0 stars **Reviewed by:** Mike B. | Director, Strategic Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** The ability to measure prospect/customer engagement is very powerful. To see the call metrics such as your talk time v. prospect talk time is great. I love the highlights and summarization of next steps. Best of, Sybill's new AI-generated call summary is a tremendous productivity boost. No more worrying about taking notes during a call and tediously entering the details of the call into your CRM system. The AI summary is synched automatically to the account and you are ready to move on to the next meeting. **What do you dislike about Sybill.ai?** I can't think of a downside to using Sybill. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill eliminates the need to take notes in a call because you know every nuance of the meeting is being captured. ### 12. Fantastic tool to speed up your productivity and get immediate feedback on how to improve **Rating:** 4.5/5.0 stars **Reviewed by:** Dante B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about Sybill.ai?** The "Summary of a call" function is such a great tool to utilize to be able to look back on a call and quickly get a refresher on that conversation and an in-depth, scary accurate text format of all the important touch points and outcome of the call. Highly recommend! **What do you dislike about Sybill.ai?** The only thing I would say is here and there, there might be a few spelling errors or some text out of order but it has never been consistent or a big enough issue for me even to have a complaint... **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps the user get easy access to a detailed breakdown of how a call went and all the important touch points of that call...It allows me to take less notes and be present when I am on a sales call because I can trust that the notes that are being taken by Sybill will give me a great breakdown of that call. ### 13. Really Cool AI Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Sybill.ai?** I like that Sybill sends me a recap of my calls and includes relevant information I might have forgotten. I can count on Sybill to email me the meeting details and the next steps. **What do you dislike about Sybill.ai?** Sometimes Sybill doesn't pick up the correct information, but it is far and few between, and it is expected with this kind of technology. I haven't had many issues at all with Sybill yet. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill solves the problem of having to listen back to entire conversations. Sybill summarizes my meetings and sends me a recap of the outcome, next steps, conversation starters, and pain points. Sybill benefits me by making sure I never miss my prospects conversations. ### 14. Sybill's Team has something really special on their hands **Rating:** 5.0/5.0 stars **Reviewed by:** Norm R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Sybill.ai?** The tool is truly creative and gives you valuable insights about your calls. I really liked that the tool gives you an export of all the insights, people, and even their expressions and engagement during the call. While this might sound similar to other tools, the fact that it takes in additional data points for learning about people's behavior and engagement makes it truly special and is a huge differentiator in the market. **What do you dislike about Sybill.ai?** I noticed some trouble in my call results when talking about a third-person who wasn't part of the call. That is understandably difficult to parse though, and the team knows where they would like to improve. It is certainly not a detriment. **What problems is Sybill.ai solving and how is that benefiting you?** Understanding how engaged our clients and prospects are and what "silent signals" are being sent that are difficult to pick up on while in the middle of a conversation. ### 15. Sybill.ai is a must to be able to "read the room" while still focusing on the customer. **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie G. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Sybill.ai?** I rely on sybill.ai to be my assistant on calls. It is difficult to really focus on what the customer is saying (and not saying) if you are worried about taking notes and reading the room. You always miss something if there are multiple people in the meeting. Who's paying attention, who's slumping, smiling, nodding etc and you can't rely only on the speaker to give you the full information. I also love the CRM integration, no more double taking of notes. **What do you dislike about Sybill.ai?** Nothing, I'm finding immense value in sybill. The recent improvements and slack integration are great. **What problems is Sybill.ai solving and how is that benefiting you?** It's giving me another set of eyes and ears on calls. ### 16. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler E. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Sybill.ai?** The analysis report I receive after each call makes sure I don't miss any relevant part of the conversation and makes updating the CRM a breeze. My leadership appreciates the thoroughness of the analysis as well. **What do you dislike about Sybill.ai?** The accuracy of the analysis is improving but it's not great quite yet. I would like it to provide more MEDDICC specific relevancy. Pricing is a little steep but it's worth it. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill takes the notes on a call for me and allows be to be more engaged in a conversation without having to look away to take notes or jot down relevant points. ### 17. Secret Weapon for Sales Reps **Rating:** 5.0/5.0 stars **Reviewed by:** Joe Y. | Sr. Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Sybill.ai?** My favorite part of Sybill is the ability to see when prospects were and weren't engaged. That level of insight is priceless in a highly competitive industry like mine. **What do you dislike about Sybill.ai?** There's nothing I dislike about Sybill. From the perspective of an enterprise sales professional Sybill is such an asset to me. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill gives me the ability to see when my prospects are engaged and when they get distracted. This allows me to follow back up with them if I see that they weren't paying full attention to a critical piece of the demo or conversation. It also allows me to see if other issues or priorities may be more important than originally communicated based on how engaged certain personnel are during our demos. On top of that, if executive sponsors join late-stage demos, I can see what areas of interest are most important to them based on their engagement as well. During long sales cycles, it's very helpful to create snippets of different parts of our demos to share with prospects when they ask questions. Lastly, Sybill allows me to see when and where I may be losing prospect engagement during our presentations and demos. This allows us to adjust and tweak our talk tracks and demos to make sure we're optimizing the experience for the prospects considering our solution. ### 18. Kind of a no-brainer. **Rating:** 5.0/5.0 stars **Reviewed by:** A.J. A. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Sybill.ai?** The software is very intuitive, clean, and helpful. I love seeing the engagement score of the participants - it helps me hone in on specific sections of the call and pull out key information. I can pinpoint what resonated, if something is more important than I thought, and what the other party is passionate about. Plus, the transcript is really high quality. **What do you dislike about Sybill.ai?** Truly can't think of one. I use the tool as an individual user (not a team), so there might be stuff that I'm missing/not seeing on that side. But for an individual, it's surpassed all of my expectations so far. **What problems is Sybill.ai solving and how is that benefiting you?** I use Sybill mostly for podcast prep. Having to keep up with my guest and take notes to build an episode was taking me out of the conversation - I wasn't as engaged as I wanted to be. With Sybill, I can look back at the transcript & highlights to pull out topics for us to discuss. It's cut down my prep time and allowed me to create better outlines for our guests moving forward. ### 19. EQ and Meeting Analytics in on solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Vice President, U.S. Revenue, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** Sybill helps our sales team ensure that our meetings are effectively tracked and dictated. The Emotional analyses allow us to understand how our customers feel about the services we are presenting. **What do you dislike about Sybill.ai?** The admin features are not sufficient to allow you to manage your own seat licenses easily. If we have to remove a team member, we have to reach out to the Client Success person to do that. However, they are quick to make requested changes. **What problems is Sybill.ai solving and how is that benefiting you?** For our sales team, it makes note taking simple through its video recording and speech dication. It also allows sales team members to understand where clients agreed or disagreed with what was presented through their emotional responses. From a sales leadership perspective, Sybill helps us remotely train and improve our team's performance during calls. ### 20. Your Entertaining but Helpful Personal Secretary **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Sybill.ai?** I love the summaries that Sybill provides regarding pain points, buying intent, and what Sybill "heard" as the most important takeaways from a call. It really helps me as a CSM cross-check what I heard in a conversation and holds me accountable to some of my notes/action items in my follow-up with clients. **What do you dislike about Sybill.ai?** While often providing hilarious commentary as if Sybill is your own personal fly on the wall, sometimes Sybill just gets it wrong and doesn't accurately reflect the real meaning in a conversation, particularly around the small talk. **What problems is Sybill.ai solving and how is that benefiting you?** Ensuring quality, accurate notes, helping me remember all key action items and follow-ups, and helping me share some of the most important talking points of a conversation with my leadership team when needed. ### 21. A game changer **Rating:** 5.0/5.0 stars **Reviewed by:** brandon m. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Sybill.ai?** Being able to quickly look at my interactions with clients, learn from them, having the note taking tool is extremely useful. I think most of all, sybill helps me learn to not speak too much with clients and listen very clearly. **What do you dislike about Sybill.ai?** I think sometimes sybill joins meetings that I didn't opt in for. It has never caused any problems and it's clear to me that this has been worked on over the months. Amazing service and great team! **What problems is Sybill.ai solving and how is that benefiting you?** It's helping me understand my clients deeply and it's also saving me a lot of time in meetings so I don't have to write everything down. I think it's an amazing service. ### 22. Love the follow up tasks that Sybill generates! **Rating:** 5.0/5.0 stars **Reviewed by:** Filip T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Sybill.ai?** Sybill generates follow up tasks that I have to get done after every single call. These get pushed into my Slack, which makes my workflow as a busy founder really straightforward! 10/10 would recommend, the price is a no-brainer. **What do you dislike about Sybill.ai?** I haven't found many things to dislike. The score of how the meeting went isn't providing me much value personally, but I can imagine it being super helpful for sales leaders down the road. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill makes it really easy for me to remember everything I've spoken to a founder about, as well as reminds me what things I have to follow up on in my emails afterward. I'm taking 8-10 calls/day, making it difficult to be super diligent. Sybill's made it much easier for me! ### 23. Massive time saver **Rating:** 5.0/5.0 stars **Reviewed by:** AJ A. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** The magic summaries are amazing. I can spend more time actually listening to my propsects and less time jotting down all the vital notes for their usecase. It also makes my post email follow ups a breeze, makes my saleforce notes way more clear, and gives me actionable insight into the deal. **What do you dislike about Sybill.ai?** No major downsides. I wish I could see the magic summaries outside of the sybill dashboard like maybe via slack or email but thats minor. Increasing the speed in which these summaries are returned would also just make a tool even smoother to use. **What problems is Sybill.ai solving and how is that benefiting you?** Increasing speed for follow up emails, note-taking, actionable insights into my calls, and overall productivity in my sales cycles. ### 24. 10/10 Recommend Sybill! **Rating:** 5.0/5.0 stars **Reviewed by:** Lyna G. | AE @ Immersa, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Sybill.ai?** Thanks to Sybill's revolutionary sentiment analysis and transcription capabilities, I can spend more time actively listening to customers and less time taking notes during calls. **What do you dislike about Sybill.ai?** I wouldn't change anything about the product or the level of support I have received from Sybill. **What problems is Sybill.ai solving and how is that benefiting you?** With Sybill, salespeople are able to pick up on emotional intelligence cues they might have missed otherwise. Less note-taking during calls allows salespeople and other GTM members to focus on other revenue-generating activities. ### 25. Changes the way you make zoom calls, seemlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Cedric C. | Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Sybill.ai?** I was amazed by the way it could read people's reactions during a call to give an idea of how engaged (or not) attendees were. These elements could be determining in qualifying it as a good or bad call. **What do you dislike about Sybill.ai?** As Sybill is still in its early days, it's not so much what one dislikes, but how can one make the right suggestions of features they would feel are necessary to make their experience complete. **What problems is Sybill.ai solving and how is that benefiting you?** Having as much information about your buyers as possible is essential in today's world. Sybill helps in that respect with helpful insights about the call and provides a video summary that you can share on the back of it. ### 26. Great for Sales Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy D. | Founder & CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Sybill.ai?** I personally love being able to go back and search for keywords from the call to remind myself of important parts. I also love how it pulls out calls to action for a quick review. **What do you dislike about Sybill.ai?** I've found other competitors in this space, although typically at much higher prices, have the ability to also integrate into Aircall allowing the same type of services to be made available for pure voice 2 voice calls. **What problems is Sybill.ai solving and how is that benefiting you?** I have a lot of sales calls, and sometimes I'm not the best at getting my notes written before my next call. Sybill makes sure I have a place to go back to identify next steps we shared, and be able to review how I did so I can keep improving. ### 27. Great AI tool for sellers **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley Z. | Senior Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** The highlights, interests & pain points, from calls are super helpful in crafting follow-up emails with my prospects. **What do you dislike about Sybill.ai?** No much. Maybe the AI-generated followup email needs some work... but I'm sure that will get better over time. And of course it's a great starting point **What problems is Sybill.ai solving and how is that benefiting you?** It's creating a concise version of the main talking points from the call. While I take good notes and generally do my followups right after so I don't forget things. Sybill helps me make sure I don't miss any important details and saves me some time if for some reason I do need to go back and find a specific talking point. ### 28. Great tool that multiplies the outcome of meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Sybill.ai?** Sybill is smart, and the web interface is pretty clean. I use it regularly to go back and listen to important meetings in case I missed something during the session. **What do you dislike about Sybill.ai?** Two things that can be improved 1. Having a mobile app where I can listen to the meetings, say, while driving in my car. 2. On faster playback speeds, the voice clarity drops. **What problems is Sybill.ai solving and how is that benefiting you?** Capture customer insights like we never could do before. ### 29. Huge fan of Sybill! **Rating:** 5.0/5.0 stars **Reviewed by:** Fran B. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about Sybill.ai?** The dashboard is very easy to navigate and the insights are more valuable than most other platforms because they take into account non-verbal cues. When I share snippets internally or externally, I usually get a response of "wow, this is really cool!". **What do you dislike about Sybill.ai?** They have added so many features that it's hard to keep up! I'd have to go back and do a proper training to make sure I'm getting the most out of the tool. **What problems is Sybill.ai solving and how is that benefiting you?** When reviewing calls, it helps me identify specific points to zero in on... Most call recording tools are meant for sales, but I find Sybill just as helpful for internal meetings with teammates to see how others are responding to specific things. ### 30. Game changing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** The insights feature and automated action items make it incredibly easy to remember key points from my meetings and our sales team's meetings. **What do you dislike about Sybill.ai?** N/A I do not have anything that I dislike at the moment **What problems is Sybill.ai solving and how is that benefiting you?** Sybill solves the issue of watching full-length call recordings to get a good idea of how they went. Instead, we can watch highlights and review the automated recap. ### 31. So glad I have a tool like this to use on a daily basis **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Sr. Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Sybill.ai?** The level of detail provided beyond what is said is beneficial as I gauge interest and understanding of the solution I am presenting. I can quickly go to the areas that point out high or low engagement levels and align those with the topic. I can also easily see how this aligns with the opportunity stage of the deal and determine if I am on the right path or aligned with the prospect. I can rely on Sybill to assess all my calls while focusing on the conversation with my prospect or client. I cannot note every detail during the call; therefore, recording the discussion is very helpful to recall within Sybill, especially when setting up next steps, preparing proposals and understanding product or solution alignment. The Sybill team always listens for suggestions and updates its features to best suit client needs. For instance, we needed integration with SFDC. The Sybill team quickly acted and made this available for us to use. This is just one example; however, they are always making updates and improving their product within a short period. **What do you dislike about Sybill.ai?** There is nothing that I can think of at the moment. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill allows our team to gain knowledge and recall discussions on the fly. Our success team also uses Sybill, which is also helpful for summarizing customer calls, sharing product feedback and determining the best call to action after the call is complete. ### 32. Regional Account Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Mark B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Sybill.ai?** I love AI for meeting reviews. Very helpful as is the transcript to keep track of what is important. I don't like to take notes and am not good at it so this saves me. **What do you dislike about Sybill.ai?** Need a feature to announce the recorder when someone logs into a meeting. I've used similar products in the past but find this solution not lacking much feature wise. **What problems is Sybill.ai solving and how is that benefiting you?** As I previously mentioned, I need something, in the case of Sybill, some recording capabilities fed into an AI engine to help summarize what the prospects wants and expects. ### 33. Great (Necessary) for Sales Calls! **Rating:** 4.0/5.0 stars **Reviewed by:** Chad L. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** -easily syncs to platforms like Zoom and Slack. -Great for high volume sales orgs. Provides key takeaways and action items allows reps to be organized even with a loaded pipeline -Records numbers and pricing convos very accurately. **What do you dislike about Sybill.ai?** -previously gave meetings a % score, but I believe this function has been recently removed. Although these scores were not very accurate, I do hope this feature comes back in a better way **What problems is Sybill.ai solving and how is that benefiting you?** Sales pipeline management. Conversational intelligence. Records and stores all meetings. Connects easily to platforms like Zoom and Slack which are essential for our business ### 34. Super helpful, efficient & huge time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Sybill.ai?** Everything. From generating action items from the call to auto-creating a follow-up email right after the call. And yes, it joins the meeting seamlessly on its own. **What do you dislike about Sybill.ai?** Not many but AI email currently comes after ~60 minutes. It would be helpful if it can come right after the call or maybe within 5-10 minutes. No image for Sybill when it joins our call, faceless currently. **What problems is Sybill.ai solving and how is that benefiting you?** Meeting recap, next action items, time saver, attentive, accurate ### 35. Time Savings and valuable insights are provided **Rating:** 5.0/5.0 stars **Reviewed by:** Denise H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** I personally love the new summary feature. It allows me to skip the transcript and search for much needed information including next steps and pain points. **What do you dislike about Sybill.ai?** I would live to have a feature in the summary that tackles the "when". When is my lead ready to purchase. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill allows me to easily tackle the phone call and provide important information to our sales leaders and SDRS. Also, when new salesman join the company that can get up to speed very quickly my reviewing these calls that have already taken place. ### 36. Does what it says it can do **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Sybill.ai?** Solid app that does what it says it can do. **What do you dislike about Sybill.ai?** I had to sign up for the app to watch someone else's Sybill video that they shared with me. Difficult to figure out how to turn it off as I don't want it at every meeting. **What problems is Sybill.ai solving and how is that benefiting you?** I use it for notetaking and meeting recording. ### 37. Enjoy Sybil for transcription and recording **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Sybill.ai?** The most helpful part of the product has been the searchable transcript. I know this functionality is also in the zoom recordings, but the additional level of intelligence is very helpful. I also love the snip-it feature if part of the call needs to be trimmed. **What do you dislike about Sybill.ai?** I wish there was a way to download the video so we could save to our CRM for reference. Our workout has been adding the link in the 'notes' section of the accounts, but people still look for the recordings in the 'files' section of our CRM. **What problems is Sybill.ai solving and how is that benefiting you?** Anyone who has tried to present on a call, while also taking notes, knows it's almost impossible and you often miss key moments, people's inflection and tone. Being able to reference specific points in our call recordings quickly and efficiently is the biggest benefit. ### 38. Allows my sales team and I to more effectively use time as a competitive weapon **Rating:** 5.0/5.0 stars **Reviewed by:** Rick G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Sybill.ai?** The Sybill team Slack Integration Recent Email addon integration for summaries Integration with zoom facial expression capabilities. CRM integration Searchable transcript **What do you dislike about Sybill.ai?** no teams integration no google integration Could use a zoominfo integration Could use a Orum integration These are very detailed issues overall I love the product **What problems is Sybill.ai solving and how is that benefiting you?** Utilizing time as a competitive weapon. Allows me to focus on my meeting and customer vs take notes I know every word is recorded and I can go back or take the summary at face value ### 39. Great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Sybill.ai?** I have used Sybill's magic summary tool. I love the summary and analytics you receive from it. They are extremely thorough and accurate. I was very impressed. It provides you with non-verbal behaviors which is unique. **What do you dislike about Sybill.ai?** If you don't have the Gong integration it is a little manual, but with Gong, that isn't an issue. If you are using the manual process, it's still fairly simple. **What problems is Sybill.ai solving and how is that benefiting you?** Using Sybill, I can get quick and thorough call summaries that allow me to send follow-up emails more easily. As a result, I can be more focused on my call and not have to take vigorous notes. These notes are great for record-keeping and prepping for any next steps/calls you might have. ### 40. Good Starter or Additional Conversational Intelligence Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Eli R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Sybill.ai?** Magic summaries with engagement scores based on non-verbal cues **What do you dislike about Sybill.ai?** Action items / next steps haven't been as accurate as I'd hoped **What problems is Sybill.ai solving and how is that benefiting you?** It's the first platform I've seen that reads non-verbal cues as well as transcribes the call. ### 41. Great AI and recording tool **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Sybill.ai?** The summary and AI email delivers excellent insights into the call highly recommended **What do you dislike about Sybill.ai?** The accuracy on the transcript could be better **What problems is Sybill.ai solving and how is that benefiting you?** records call, creates a transricpt ### 42. Great Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachelle W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about Sybill.ai?** The way Sybill transcribes and analyzes calls makes our customer service process better. We can cater to our customers more efficiently. **What do you dislike about Sybill.ai?** No cons at this time. My company will continue to use Sybill. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill lets me know how a customer feels during a meeting by reading their body language. Which, in the end, helps us understand how to move forward with each individual. ### 43. Easy To Use and Great for Providing Customer Quotes and Notes **Rating:** 4.5/5.0 stars **Reviewed by:** Sasha M. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Sybill.ai?** I like that it allows me to scan through transcripts quickly and find bits of information I found in me notes. **What do you dislike about Sybill.ai?** It could be more selective about capturing key moments. A lot of times it does not seem to differentiate between the Customer and the Vendor (us) . For example, it highlights moments of excitement, but really the excitement is between me and another colleague and not the Customer. **What problems is Sybill.ai solving and how is that benefiting you?** It is providing historical context that we can both use for recall and share with others to help provide information and training opportunities. ### 44. Very Intuitive AI Powered Call Analysis software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Sybill.ai?** I love the intuitive UI of Sybill. I work in Customer Success, and the way it transcribes and analyzes calls provides excellent insights and generates actionable information. Their support is responsive and they are regularly adding new capabilities that are grounded in their core value proposition. **What do you dislike about Sybill.ai?** I don't have any complaints about Sybill. I look forward to continued improvements to the technology as they scale. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps me quickly find essential insights and action items from my customer calls. Allows me to record minutes and plan follow ups with limited effort. ### 45. Very useful and accurate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Sybill.ai?** Sybil helps me to summarise my call very accurately. It helps me to follow up on calls in rapidly, as it provides a summary of follow ups **What do you dislike about Sybill.ai?** It sometimes missed the context of a conversation. As a result, inaccurate follow ups are suggested **What problems is Sybill.ai solving and how is that benefiting you?** It's more out of convenience I use this ### 46. Efficiency at its finest! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Sybill.ai?** Allows me to relax a bit more during calls knowing that I will have a summary, key take aways and action items delivered to me upon call completion. **What do you dislike about Sybill.ai?** Would love for it to email out to anyone internally on the call. **What problems is Sybill.ai solving and how is that benefiting you?** Condensed notes; action items and easy way to communicate internally. ### 47. Sybill helps us better serve prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan R. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Sybill.ai?** Sybill has been a great tool for us. Listening to prospects helps me pinpoint customer needs, and tune messaging and positioning across our products. Success stories mean everything. **What do you dislike about Sybill.ai?** Sybill has a great interface - no dislikes come to mind. I'd like to see some AI-generated suggestions and insights built from call transcripts. **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps with alignment and refinement - both critical to the sales and marketing groups. ### 48. Sybill has been a great addition, easily implemented and executed during customer meetings. **Rating:** 5.0/5.0 stars **Reviewed by:** Grant B. | VP, Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Sybill.ai?** Navigation to insights is quickly found when watching film with the team. **What do you dislike about Sybill.ai?** I haven't had any bad experiences utilizing Sybill. **What problems is Sybill.ai solving and how is that benefiting you?** Quick access to review and adjust for future meetings. ### 49. Perfect Sales call companion **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2022 **What do you like best about Sybill.ai?** Sybill's conversational AI features, along with their behavioral AI help us understand how prospects are responding to our deck and demo. **What do you dislike about Sybill.ai?** Sybill is an early-stage product, but I like how quickly the Sybill team is adding new features! **What problems is Sybill.ai solving and how is that benefiting you?** Sybill helps our sales team understand which of our messaging is resonating with our prospects, and makes our GTM experimentation much more efficient. ### 50. X-Ray Vision in Video Meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Sybill.ai?** I like how it integrates so easily with Zoom. Very easy to setup and get going. Very easy to read my colleague's engagement with this application, even if you can't see their video feed. Provides great feedback. **What do you dislike about Sybill.ai?** I wish Sybill worked for other video/chat products. I would love for it to provide more feedback and give me suggestions using Artificial Intelligence on how to improve my meetings and boost engagement. **What problems is Sybill.ai solving and how is that benefiting you?** With everything being remote it's hard to get a read on people. Sybill is helping me with bridging that engagement gap so that I can be a better leader and help the organization move forward. - [View Sybill.ai pricing details and edition comparison](https://www.g2.com/products/sybill-ai/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+15%3A41%3A43+-0500&secure%5Bsession_id%5D=c2cf3bb4-e9c5-4ee0-8706-a75af259b0a6&secure%5Btoken%5D=f0faa2b81c4b145e43ef7dd0a82d79dc067f0c242291d65e258402511aa01f42&format=llm_user) ## Sybill.ai Integrations - [Aircall](https://www.g2.com/products/aircall/reviews) - [Chorus](https://www.g2.com/products/nuiteq-chorus/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Smart CRM](https://www.g2.com/products/hubspot-smart-crm/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft 365 Copilot](https://www.g2.com/products/microsoft-microsoft-365-copilot/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Orum](https://www.g2.com/products/orum/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Sybill.ai Features **Lead Facilitation** - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Generative AI** - AI Text Summarization - Generative AI **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Sybill.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,968 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,505 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (749 reviews)