---
title: Sybill.ai Reviews
meta_title: 'Sybill.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 150 reviews by the users' company size, role or industry
  to find out how Sybill.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 150
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Sybill.ai Reviews
**Vendor:** Sybill  
**Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 150
## About Sybill.ai
Sybill exists to stop you losing deals your best rep would have closed. It works because of one thing: every call (bot or invisible or other recorders), email, Slack thread, document, and CRM record your revenue team touches is resolved into one continuously updated record of every deal. On top of that record, the work does itself. The CRM writes itself, correctly: opportunity fields fill in minutes after each call, with links to the exact moment in the conversation each value came from. The deal moves itself: you run the meeting, and Sybill drafts the follow-up in your own voice, updates the CRM, refreshes the deal summary, and queues the tasks, nothing falls through between meetings. And the team improves itself: ask what your top rep does differently and get an answer with citations to real calls from your own org, not generic best practices. There&#39;s no implementation project and no cold start. Start free or take a 14-day self-serve trial of the Business plan, out-of-the-box CRM fields work from day one, and recorder migration brings your call history (including Gong) with you.



## Sybill.ai Pros & Cons
**What users like:**

- Users value the **accuracy** of Sybill.ai, appreciating its precise meeting insights and seamless integration for enhanced productivity. (2 reviews)
- Users love the **quick and efficient call recording** feature of Sybill.ai, saving them significant time and effort. (2 reviews)
- Users appreciate the **ease of use** of Sybill.ai, finding the setup process and integrations remarkably efficient and seamless. (2 reviews)
- Users value the **time-saving capabilities** of Sybill.ai, allowing them to focus on tasks without missing critical follow-ups. (2 reviews)
- Users find the **engagement scoring feature** valuable for identifying areas of improvement and enhancing communication skills. (1 reviews)
- Users love the **accuracy of post-call notes** and the seamless follow-up email feature that enhances focus and productivity. (1 reviews)
- Analytics (1 reviews)
- Automation (1 reviews)
- CRM Integration (1 reviews)
- Users appreciate the **responsive customer support** of Sybill.ai, ensuring quick assistance for all inquiries and issues. (1 reviews)

**What users dislike:**

- Users experience **accuracy issues** with Sybill.ai, leading to misclassification of calls and hampering functionality. (1 reviews)
- Users are frustrated by the **limitations of AI** , including inaccuracies and lack of integration that hinder productivity. (1 reviews)
- Users often face **call identification issues** with Sybill.ai, limiting the tool’s effectiveness in classifying various call types. (1 reviews)
- Users are frustrated by the **call limitations** of Sybill.ai, affecting their ability to efficiently manage recorded content. (1 reviews)
- Users find **content sharing of calls cumbersome** , which complicates the overall user experience with Sybill.ai. (1 reviews)
- Users experience **inaccuracy** in call classification and summary generation, limiting functionality and needing significant edits. (1 reviews)
- Inaccurate Summarization (1 reviews)
- Integration Issues (1 reviews)
- Users find the **limited features** of Sybill.ai restrictive, hindering call identification and actionable insights. (1 reviews)
- Missing Features (1 reviews)

## Sybill.ai Reviews
  ### 1. Wonderful tool that saves so much time!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emily G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

I love that you can send your prospects an outline of exactly what was spoken about, including the full dashboard and video from the call. Huge time saver- and great for multithreading!

**What do you dislike about Sybill.ai?**

The follow up emails could be a bit better and friendlier.

**What problems is Sybill.ai solving and how is that benefiting you?**

It's making for much easier followups, and making it a lot easier to keep track of next steps and conversations.

  ### 2. Best Notetaker on the Market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taylor H. | CEO, Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2024

**What do you like best about Sybill.ai?**

One click to send follow up emails to prospects. Including detailed next steps that keep everybody accountable.

**What do you dislike about Sybill.ai?**

I deeply wish it had an API, so I could use the data captured for other automations, or client documentation. Also seems like there isnt much of a roadmap or new featues coming out

**What problems is Sybill.ai solving and how is that benefiting you?**

Speed to send meeting summaries and next steps to prospects

  ### 3. UpCounsel Review (Legal)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

When using sybill I can realz and converse with clients and not have to worry about taking notes.

**What do you dislike about Sybill.ai?**

It's only about 95% accurate but most of the fixes I do are grammatical, not inaccuracies.  S

**What problems is Sybill.ai solving and how is that benefiting you?**

Sybill makes my life easier and captures alot of what I would not be able to if I was typing notes into my CRM

  ### 4. Time Saver & Life Saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Its great for when you have days of back to back meetings. It send you a detailed summary of the call and then it makes your follow up 100x easier!

**What do you dislike about Sybill.ai?**

It somethings misses out some detail from the call but gets the majority of it.

**What problems is Sybill.ai solving and how is that benefiting you?**

Note taker in meetings. helping me with my follow up to meetings

  ### 5. Switched from Gong to Sybill

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Sybill.ai?**

The team has been awesome to work with and happy to help us get Sybill set up to meet our needs. They have been very accommodating to work with.

**What do you dislike about Sybill.ai?**

I miss having a highly funcitoning separate mobile app.

**What problems is Sybill.ai solving and how is that benefiting you?**

Great repository for call information, organizing of notes, and useful in referencing for summary and follow up.

  ### 6. AI comes to the rescue!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alan M. | Customer Experience Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Sybill.ai?**

Not only do you get a full recording with a transcript, but more importantly detailed notes and a summary"

**What do you dislike about Sybill.ai?**

Unfortunately, you can;t auto add to an externally organised meeting, it needs to be done manually while in the meeting.

**What problems is Sybill.ai solving and how is that benefiting you?**

Detailed meeting notes and summaries with action items are provided meaning you never miss anything.

  ### 7. Made easy to remember meeting minutes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankita K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

It has help to keep of record of my meeting minutes and the way it summaries the meeting with task being discussed and what next to be done is commendable.

**What do you dislike about Sybill.ai?**

No anything as such. At times the there is some typos.

**What problems is Sybill.ai solving and how is that benefiting you?**

It helps in summerize metting for me and also comment on putative actions.

  ### 8. Must have tool for revenue leaders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kartik  M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Sybill.ai?**

1.  Call summaries 
2. Customer insights 
3. Rep Coaching insights 
4. CRM and Slack integration
5. I like that my AEs like it

**What do you dislike about Sybill.ai?**

If the call time goes beyond 90 mins then it doesn't capture the notes.

**What problems is Sybill.ai solving and how is that benefiting you?**

1.  Rep productivity 
2. Customer intelligence

  ### 9. The best AI notetaker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgia A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

That it records video and transcribes, and even sends follow up emails

**What do you dislike about Sybill.ai?**

It's on the pricier side and I think other comparable solutions exist, but it's worth it

**What problems is Sybill.ai solving and how is that benefiting you?**

We need all meetings recorded. I love how it includes 'conversation starters' in follow ups so you can use those to build relationships with prospects.

  ### 10. Amazing Note Taking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dane V. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Sybill.ai?**

The note taking and action itens along with the recomendations and mood indications!

**What do you dislike about Sybill.ai?**

No downside that I am aware of.Maybe haing to pay? :)

**What problems is Sybill.ai solving and how is that benefiting you?**

reducing the amount of time we used to need to prepare for not taking. helps the speed of conversations, reduce filler words. all around great product.

  ### 11. Solid new product to meeting insights space

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Provides a helpful review of the summary of the meeting without the full transcript. It is fairly accurate in its review and documents action items which I have found helpful

**What do you dislike about Sybill.ai?**

A little bit fickly with joining the meeting on time and if you leave it in the waiting room in disappears and you have to manually put it in the meeting. This happens 1 in every 15 meetings though so not a big deal

**What problems is Sybill.ai solving and how is that benefiting you?**

Tracking the meeting and providing insights into the proceedings of the call.

  ### 12. The best call notetaker

**Rating:** 5.0/5.0 stars

**Reviewed by:** robert b. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

The best parts of Sybill for me are the summary and the next steps. It really captures the next steps so well and makes it super easy to take action after calls.

**What do you dislike about Sybill.ai?**

ive entered in client names a few times but it doesnt associate them and spell correctly in summaries and notes.

**What problems is Sybill.ai solving and how is that benefiting you?**

Removes all notetaking from sales calls, and internal calls. Everyone can pay attention and interact on calls with no worry that key info gets missed on tasks and notes from the call.

  ### 13. Use it daily and recommend to everyone I speak to

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

I love that it records the video of the meeting as well as the transcript. Also love the breakdown of pain points and action points after each meeting. We use it every single day and it was simple to set up.

**What do you dislike about Sybill.ai?**

The transcription isn't always 100% accurate but it's pretty close!

**What problems is Sybill.ai solving and how is that benefiting you?**

A lot of my meetings contain technical information that it's important for me to remember and Sybill means that I don't have to worry about taking notes or remembering who said what.

  ### 14. Tool works great, but haven't compared it to others since the LLM explosion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Sybill.ai?**

I have found the call summaries to be very effective and accurate

**What do you dislike about Sybill.ai?**

I have used Gong previously and I liked the ability to isolate one speaker and just automatically play through only that person's audio. Sybill appears to have this feature, but it doesn't work for me so I have to manually move around to only play back my prospects' portions of calls.

**What problems is Sybill.ai solving and how is that benefiting you?**

I am more engaged in my calls when I do not have to take notes myself throughout

  ### 15. Valuable tool for maximizing value from meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Sybill has proved extremely valuable to review past meetings (from even previous years meetings) and review details from calls, understand additional insights from the call and provide an excellent synopsis of past calls.

**What do you dislike about Sybill.ai?**

I don't have any dislike items - it does what I need it to do.

**What problems is Sybill.ai solving and how is that benefiting you?**

Helping to review past calls and allowing me to get more out of current calls knowing that I can focus on the call rather than trying to be diligent in taking notes.

  ### 16. By far the best AI for call and sales conversation analysis

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francesco B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Sybill.ai?**

It just works - like a super-efficient human but Sybill is more succinct and detailed which enables me to drive sales and customer teams based on incredibly rich data points, rather than supposition. It's a must-have for me.

**What do you dislike about Sybill.ai?**

The price is high for a startup like us.

**What problems is Sybill.ai solving and how is that benefiting you?**

Moving from a sales organisation that was based on subjectivity and gut feeling of salespeople, to a data-driven organisation where ideas and feedback are instantly shared

  ### 17. The best AI for your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Camila A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Sybill helps you track every important detail from your internal and customer-facing meetings, and also saves you time!

**What do you dislike about Sybill.ai?**

Nothing so far. It has been a great experience!

**What problems is Sybill.ai solving and how is that benefiting you?**

Time-saving and attention to details that some times you could miss during the meetings.

  ### 18. Very helpful for sales org

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connor F. | Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

I use Sybill to record all my customer facing calls. Recaps are great for reminders about what has transpired is previsous calls. Recording are great for coaching and snippets are great to share with rest of team to impove sales talk tracks and such.

**What do you dislike about Sybill.ai?**

I previously used gong, while vary comparable. The one thing I'd like to see more of is analytics on calls.

**What problems is Sybill.ai solving and how is that benefiting you?**

Saves me time on post demo follow up and overall sales velocity 
Effective coaching

  ### 19. outstanding product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Sybill.ai?**

saves me time from having to record my own notes

**What do you dislike about Sybill.ai?**

i want even more details and description from the call

**What problems is Sybill.ai solving and how is that benefiting you?**

lack of notes after sales calls - this arms me for future follow ups and conversations and negotiations

  ### 20. Sybill automates note-taking and follow up steps so you can fully focus on your call

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riley T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

I like that I dont have to take notes, or spend 10+ minutes writing follow up steps. Sybil does it for me.

**What do you dislike about Sybill.ai?**

Overall it's great. Would like to be able to send snippets directly to slack eventually.

**What problems is Sybill.ai solving and how is that benefiting you?**

Allows me to watch the important parts of our sales teams call. As the head of marketing, this informs our strategy greatly, and I wouldn't be able to access the volume and quality of insight without Sybill.

  ### 21. Sybill has been a great work tool. I am able to follow up and provide my team updates more rapidly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andriana A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Notetaker and Follow up emails.
Sybill provides notes in timely manner.

**What do you dislike about Sybill.ai?**

I will not change anything about Sybill at the moment. Only been a member for a few months.

**What problems is Sybill.ai solving and how is that benefiting you?**

notetaking and follow up emails

  ### 22. A very good AI tool for the call summary

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suraj Rajan M. | Associate Vice President Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

I like the feature where the call outcomes are summarised with the action points

**What do you dislike about Sybill.ai?**

In the basic plan they could have had integration with the CRM

**What problems is Sybill.ai solving and how is that benefiting you?**

Taking the notes and sending the MOM

  ### 23. Extremely Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Sybill.ai?**

I like being able to listen to the call rather than take notes.  The AI is intuitive and helpful.

**What do you dislike about Sybill.ai?**

Nothing comes to mind.  So far it's been great!

**What problems is Sybill.ai solving and how is that benefiting you?**

Consistent note taking.

  ### 24. Best Note taking AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Love the fact that it has behavioral insights, transcribes accurately, creates ridiculously well written automatic responses, and details the benefits and opportunities behind every sale. This makes summaries and follow-up a breeze.

**What do you dislike about Sybill.ai?**

It doesn't integrate with pipedrive. Ideally, it should be seamless but it isn't.

**What problems is Sybill.ai solving and how is that benefiting you?**

Helps me create amazing follow up emails and tracks how long I talk in the meeting. Great to manage how long I speak.

  ### 25. The perfect assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

I love the detailed summaries after my calls! It reminds me to update my notes and even catches things I forget. Very user friendly as it integrates with my slack!

**What do you dislike about Sybill.ai?**

I wish the summaries were delivered faster

**What problems is Sybill.ai solving and how is that benefiting you?**

It reminds me to update my notes which helps a ton since those notes are shared with my colleagues and it keeps everyone up to date on any given customer's account

  ### 26. Game Changer for Sales

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Sybill allows me to focus on what I do best, which is selling. Instead of taking notes and making sure I am not missing anything for later, I can fully engross myself in the conversation.

**What do you dislike about Sybill.ai?**

None I can think of off the top of my head.

**What problems is Sybill.ai solving and how is that benefiting you?**

Helping take maticulous notes about every deal I have, so that I do not miss anything later.

  ### 27. Easy to deploy and simple to learn

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Integrated with our existing systems with the click of a button enabling visibility into our entire meeting history. We switched from gong as it is less expensive and has better call summaries

**What do you dislike about Sybill.ai?**

Call quality and recording quality can be low at times but i am stretching to find something here.

**What problems is Sybill.ai solving and how is that benefiting you?**

Visibility into deal health and provides summaries and recaps for AEs

  ### 28. Sybill makes life easy for a sales representative!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

The automated email summaries are fantastic! They distill the key takeaways, pains of the prospect and next steps. It generates specific action items related to the call/meeting and synthesizes them in a step-by-step logical manner. Sybill's call recording capabilities are top-notch as well!

**What do you dislike about Sybill.ai?**

There are very few downsides to using Sybill!

**What problems is Sybill.ai solving and how is that benefiting you?**

Time saved, custom solutions presented and an excellent note-taker

  ### 29. Best Note Taker on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

We have tried may different softwares and Sybill has been the most accurate call note taker on the market right now. Recommending to all our clients and partners. Easy to use, outcome and next steps recap emails are on point

**What do you dislike about Sybill.ai?**

Nothing that I can think so at the moment

**What problems is Sybill.ai solving and how is that benefiting you?**

We can finally keep track of all next steps accurately

  ### 30. Like having an army of personal assistants.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gareth M. | Vice President of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Sybill.ai?**

I am a salesperson taking between 8 - 10 Zoom call demos daily. I love being personal, but it isn't easy when we talk with many people in a day. 

Sybill sits in the background and remembers all of the things that I don't. 

Great transcription, clear break down of different individuals in conversation, and expressing participants' interest is crucial to knowing how to disseminate what might and might not be necessary to your prospect.

**What do you dislike about Sybill.ai?**

There is nothing that I do not like about Sybill. I would 10/10 recommend to a friend. My only recommendation is that the AI email have a "smart" and "dumb" version, as sometimes the crafted email is a bit intense for what a natural person would write.

**What problems is Sybill.ai solving and how is that benefiting you?**

Transcription of calls and recording of meetings. Allowing users to refer back to important sales conversations. 

Sybill is fantastic at summarizing from this transcription for follow-up emails and the next steps.

  ### 31. Very helpful for post-call follow up!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

The ability to very accurately review the call and outline next steps clearly. Makes any follow up very simple. Also great that it all happens automatically and I do not have to manually do anything for all of the necessary information.

**What do you dislike about Sybill.ai?**

It doesn't write my emails for me. It's been great!

**What problems is Sybill.ai solving and how is that benefiting you?**

Email Follow Up
Accurate Note Taking

  ### 32. Time saver for follow ups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

The Sybill magic summary saves so much time and is incredibly accurate. The action items are usually spot on and saves me so much time.

**What do you dislike about Sybill.ai?**

Nothing stands out to dislike about Sybill. The AI-generated emails are not always accurate.

**What problems is Sybill.ai solving and how is that benefiting you?**

post call recaps and action points are easy to search and navigate now with Sybill.

  ### 33. Great for calls where you cannot take notes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Love the recap that it sends and how fast Sybil's puts together the review. Easy to copy and send to team.

**What do you dislike about Sybill.ai?**

Maybe a different layout or a customizable layout. This way we can choose if we want participants, follow ups, and selected notes.

**What problems is Sybill.ai solving and how is that benefiting you?**

Solves the problem and issue of confirming conversations when escalations happen

  ### 34. Great for capturing sentiment. Awesome to help product teams target calls or Discovery

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ben N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Sybill.ai?**

Slack integrated, helpful in quickly digesting a high volume of calls in Gong. Useful in understanding sentiment during a call and capturing the essence of what happened on a call. Sybill has been helpful in our products teams, being able to skim many calls, capture what was discussed and determine which calls are essential for them to listen to. This has sped up the product discovery process noticeably by allowing teams to be more targeted in their usage of Gong.

**What do you dislike about Sybill.ai?**

There is no admin/configuration page yet, which makes it challenging to assign Sybill seats to users. Once that is fixed, I don't have any complaints or things we don't like. The AI and sentiment analysis continues to improve, and hasn't stagnated and gets better regularly.

**What problems is Sybill.ai solving and how is that benefiting you?**

Quickly digesting large volumes of calls, creating action items and follow up activity for sales teams and summarizing topics of a call to allow product teams to find relevant calls quickly that they want to listen to.

  ### 35. I've loved Sybill. It's been great for catching up on meetings that I was not able to attend.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Sybill.ai?**

The summaries are accurate, context is captured well. It's easy to digest.

**What do you dislike about Sybill.ai?**

Nothing fits the bill as of now. I've been able to use it pretty easily.

**What problems is Sybill.ai solving and how is that benefiting you?**

I primarily benefit from being able to gather context easily from meetings where I'm not a direct participant, but still benefit from a quick summary.

  ### 36. Excellent Transcription , Summaries & Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Romano D. | CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Transcription is very good. It handles accents well, has very clean summaries.

**What do you dislike about Sybill.ai?**

Ability to handle other languages would be great.

**What problems is Sybill.ai solving and how is that benefiting you?**

summarizes sales calls, provides automated summaries of next steps, highlights pain points, timelines in coversations. Saves me from having to take notes, allowing me to be present in the conversation.

  ### 37. Great experience using Sybill

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Sybill is helpful in providing synopsis from the meeting as well as being able to review the recording back again.

**What do you dislike about Sybill.ai?**

Unable to give specific call outs of information I would like recorded from the meeting.

**What problems is Sybill.ai solving and how is that benefiting you?**

Sybill helps me recap the call and record it for the team quickly.

  ### 38. Seamless integration and I don't have to think/plan ahead, Sybill is there.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

How seamless the integration is and simple the interface is--very easy to find/review meetings.

**What do you dislike about Sybill.ai?**

Wish the meeting outcomes were more clearly outlined as steps so I can copy/paste and send to our clients.

**What problems is Sybill.ai solving and how is that benefiting you?**

Notetaking! I can fully focus on the client rather than multitasking.

  ### 39. Game changing tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2024

**What do you like best about Sybill.ai?**

The AI follow-up email is top notch and the call summaries are miles ahead of the other tools out there.

**What do you dislike about Sybill.ai?**

Nothing comes to mind. It has all the features I hoped it would.

**What problems is Sybill.ai solving and how is that benefiting you?**

transcription, recording, notetaking, email follow-up.

  ### 40. Great tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Sybill.ai?**

It saves me so much time and I can always go back to the notes.

**What do you dislike about Sybill.ai?**

I would like it gives me follow up emails.

**What problems is Sybill.ai solving and how is that benefiting you?**

It keeps track of every single conversation, identyfing pain point and making actionables

  ### 41. Very Helpful, Impactful, and Easy to Use for sellers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Takes simple notes, doesn't get too complex. Monitoring buzz words & average talk time helps improve performance per sales conversation too.

**What do you dislike about Sybill.ai?**

Sometimes doesn't join meetings it's supposed to.

**What problems is Sybill.ai solving and how is that benefiting you?**

Notetaking, buzz words, talk-time, next steps

  ### 42. Sales Director

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fernando P. | Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

Their great AI technology that can analyze and summarize conversations in a meaningful and compelling way

**What do you dislike about Sybill.ai?**

It's not so friendly with Salesforce when it comes to mapping the information

**What problems is Sybill.ai solving and how is that benefiting you?**

Call recording and summary

  ### 43. Nice for high level overviews, but does not capture everything

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Sybill.ai?**

It is helpful for Sybill to recognize buying intent, follow up items, and provide a high level email recap.

**What do you dislike about Sybill.ai?**

Sybill does not recognize some of the nuances for follow up and writes an email follow up in future tense.

**What problems is Sybill.ai solving and how is that benefiting you?**

Time savings to some extent, but this also creates a problem when the follow up items are not captured properly. That creates duplicate work

  ### 44. A Champ's dream come true

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramsey A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Sybill.ai?**

Summaries are out of this world. While it's not 100%, it's about 95% there, but 95% better than 0% is something to definitely brag about. It's an enormous time saving and an extremely accurate way to understand what happened on a call, what next steps are, and where the deal stands. We use this for sales, marketing, CS, and even for our member calls to help understand who are the most engaged. As a user for the past couple of years, the tech continues to get better and better, and I love it.

**What do you dislike about Sybill.ai?**

Note taking on the calls would be nice. I like coaching my reps on specific parts and it would be nice to input some comments on the different sections. Not a deal killer since everything positive makes up for this, but it would be so awesome.

**What problems is Sybill.ai solving and how is that benefiting you?**

Sybill allows for sellers, coaches, and observers to understand what happened on the call without listening to it in its entirety. It saves a lot of time and it's been super accurate.

  ### 45. Sybill is the call assistant you need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about Sybill.ai?**

Sybill's notes summary is great. 
The transcripts are really accurate
It's also very easy to use especially for the fact that you can add Sybill to a call after the call has started is really amazing.

**What do you dislike about Sybill.ai?**

The downside I have experienced is not being able to search multiple conversations by text.

**What problems is Sybill.ai solving and how is that benefiting you?**

Helping us understand keep insights from customer calls

  ### 46. Great tool for summarizing meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Sybill.ai?**

The summaries are super helpful to get a snapshot of what was discussed on the call. For an AI tool, the accuracy is sufficient for capturing the high level points of the call.

**What do you dislike about Sybill.ai?**

I would like to control when and how the emails are sent out.

**What problems is Sybill.ai solving and how is that benefiting you?**

Capturing the calls so we have a summary that can be easily read, digested, and searched.

  ### 47. Nice and slick note taker

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Sybill.ai?**

Reliable, quickly uploads the files to the cloud, pricing is reasonable for the entry level plan

**What do you dislike about Sybill.ai?**

You can't search by a word across all calls, hard to understand topics discussed in a glance. Plan that allows integration with our CRM is fairly costly

**What problems is Sybill.ai solving and how is that benefiting you?**

It allows us to get back to calls and better understand what was discussed

  ### 48. Couldn't make my life any easier, 10 demo's a day and everything I need to review them.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethan S. | Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Sybill.ai?**

From someone demo'ing 10 new prospects a day; I couldn't ask for a better 'notetaker'. Everything is tracked, everything is there for me to review, it's seamless.

**What do you dislike about Sybill.ai?**

I would say this about any tech, we have been too spoiled, but I wish the meetings were transcribed and presented a little faster and more consistently.

**What problems is Sybill.ai solving and how is that benefiting you?**

As a notetaker, Sybill transcribes my meetings and allows me to click through very quickly to the main talking points. It is also tracking engagement, talk time and a ton of other analytics that allow me to mold my sales approaches or spend more time on certain areas where I am lacking. Showing me, within a demo, where I am losing or gaining engagement has been game-changing.

  ### 49. Helps our team fully understand the impact of our calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Sybill.ai?**

I've used several meeting note taking/recording tools and Sybill is by far the most useful. They really listen to their customers and make improvements on a weekly basis. The best part is that we can easily understand the call sentiment and can benchmark how our sales calls are going. Also, we can share the call with the other stakeholders who couldn't make the initial call and that saves a lot of time. Oh, also, I can review the sales calls that my team is doing and that gives me a lot of confidence that they are hitting the mark. We can't imagine not having Sybill!

**What do you dislike about Sybill.ai?**

I'm excited for ever deeper mobile support. It works good now and the way they are going I'm sure it will be great very soon.

**What problems is Sybill.ai solving and how is that benefiting you?**

Ability to understand how all calls are going and also review calls later to be sure that we didn't miss any to do items promised to customers in the call.

  ### 50. WOW!  The best meeting capture tool I've ever used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damondrick J. | Founder @ VacayHQ, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about Sybill.ai?**

I love how automated the features are in Sybill.  It just shows up to my meeting, records the video/audio, creates an AI summary, emails me the summary, gives me unlimited meeting storage, and now it even writes the follow-up email for me using AI.  Absolutely incredible!  Otter.ai used to be my transcription service, but now Sybill is my go-to.  The team is also very, very innovative.  It seems new great features are being released regularly.  Excited to see what comes next.

**What do you dislike about Sybill.ai?**

The search function isn't global yet.  By that, I mean if I want to search for any meeting where I said the word "Vacuum," I have to search each meeting one by one.  Conducting one global search would be more efficient, where Sybill returns all meetings where I said "Vacuum." 

I'm sure they'll eventually add this feature though!

**What problems is Sybill.ai solving and how is that benefiting you?**

Helps me quickly, easily, and seamlessly capture all of my meetings.  Also creates decent meeting summaries!  So much more efficient than my old system.



- [View Sybill.ai pricing details and edition comparison](https://www.g2.com/products/sybill-ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-08+14%3A35%3A45+-0500&secure%5Bsession_id%5D=64427a79-bcfa-4c47-a432-1dd207b66fa9&secure%5Btoken%5D=eb42d73cdde378dcb46a0f8e8184bfce80a292e4702c2a1296d42c2b2edb31e0&format=llm_user)
## Sybill.ai Integrations
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Chorus](https://www.g2.com/products/nuiteq-chorus/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews)
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  - [Gong](https://www.g2.com/products/gong/reviews)
  - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Smart CRM](https://www.g2.com/products/hubspot-smart-crm/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft 365 Copilot](https://www.g2.com/products/microsoft-microsoft-365-copilot/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Nooks](https://www.g2.com/products/nooks/reviews)
  - [Orum](https://www.g2.com/products/orum/reviews)
  - [Outreach](https://www.g2.com/products/outreach/reviews)
  - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews)
  - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Sybill.ai Features
**Lead Facilitation**
- Meeting Scheduling 

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification
- Trend Analysis
- Real-Time Data
- AI/Machine Learning

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs
- Third-Party Integrations
- Meeting Management
- Calendar Management
- Call Management
- Document Management
- Contact Management
- Task Management
- Lead Management
- Content Management
- Notes Management
- Sales Activity Management
- Email Management

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Performance Analysis**
- Coaching 
- Peformance Tracking
- Email Tracking
- Call Tracking

**Generative AI**
- AI Text Summarization
- Generative AI

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Forecasting

**Additional Functionality**
- Performance Metrics
- Keyword Filtering
- Natural Language Processing
- For Contact Centers
- Reporting & Statistics
- Call Tracking
- Alerts/Notifications
- AI Copilot
- Automatic Transcription
- Playbooks
- Employee Coaching Tools
- Text Mining
- Trend/Problem Indicators
- Notes Management
- Retention Tracking
- Feedback Management
- Recommendations
- Dashboard
- Multi-Channel Communication
- Access Controls/Permissions
- Compliance Tracking
- API
- Rules-Based Workflow
- Intent Recognition
- Tagging
- Collaboration Tools
- Prioritization

**Additional Functionality**
- Performance Metrics
- Feedback Management
- AI Copilot
- Reporting & Statistics
- Mobile Access
- Collaboration Tools
- Gamification
- Automatic Transcription
- Call Recording
- Sales Reports
- Real-Time Analytics
- Commenting/Notes
- Built-in Course Authoring
- Learning Paths/Tracks
- Assessment Management
- Video Conferencing
- Conversation Intelligence
- Call Monitoring
- Goal Setting/Tracking
- Workflow Management
- Learning Management
- Content Management
- Training Management
- Document Management
- Content Library
- Recommendations
- Activity Dashboard
- Call Tracking
- Performance Management
- Onboarding
- Search/Filter

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning

**Additional Functionality**
- Email Response Control
- Speech Recognition
- Customer Engagement
- Dashboard
- Chat/Messaging
- AI Writing Assistant
- For Sales Teams/Organizations
- Sales Automation
- Alerts/Notifications
- CRM
- Predictive Analytics
- Lead Scoring
- Templates
- Reminders
- Email Templates
- SMS Messaging
- Personalization
- Reporting/Analytics
- Conversation Intelligence
- Customer Database
- AI Copilot
- Omnichannel Outreach
- Workflow Automation

## Top Sybill.ai Alternatives
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