Surveypal Reviews & Product Details

Surveypal Overview

What is Surveypal?

Surveypal provides an enterprise-grade online survey platform designed to seamlessly integrate into any CRM system and empower the customer experience. Customer experience management begins with getting the right software tools in place. With Surveypal, any business can leverage customer experience into better customer retention, lower operating costs, increased sales and faster growth. Surveypal makes it easy to create and send beautiful, branded surveys to measure Net Promoter Score, Voice of Customer, and more. Surveys can be taken at the level of the individual ticket and report on overall team performance and individual agents. Capturing real-time feedback in your CRM empowers your team to deliver exceptional customer experience. Where CRM ends, Surveypal CEM begins providing insights that drive better decision-making and better customer experiences. Surveypal is trusted by 10,000+ Customer Experience Experts and organizations like Jive, Medidata, Trivago and DoorDash. Founded in 2007, Surveypal has operations in North America, Europe and Canada. Surveypal empowers businesses to - Improve customer satisfaction and engagement - Capture customer feedback in CRM and instantly react to customer issues - Reduce customer churn - Boost response rates - Increase revenue and sales - Build stronger customer relationships - Engage & develop employees Start improving your customer experience strategy and request a free demo at surveypal.com

Surveypal Details
Website
Languages Supported
German, English, Finnish, Dutch, Russian, Spanish, Swedish
Product Description

Surveypal is an online customer survey platform. Surveypal helps companies of all sizes to succeed at gathering feedback from their customers they can act on.


Seller Details
Seller
Surveypal
Company Website
Year Founded
2007
HQ Location
Palo Alto, CA
Twitter
@surveypal
3,665 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

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Surveypal Reviews

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Enterprise(> 1000 emp.)
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Review source: Invitation from G2
What do you like best?

Good social platform that showcase valid entries Review collected by and hosted on G2.com.

What do you dislike?

Not much service provided in assisting with valid queries Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Management related issues Review collected by and hosted on G2.com.

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