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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Enterprise (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceStoryStream
Star Rating
(70)4.5 out of 5
Market Segments
Enterprise (48.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about StoryStreamSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its Import/Export capabilities, scoring a remarkable 9.7, which allows for seamless data transfer and integration with other platforms. In contrast, StoryStream, while strong in other areas, does not provide a specific score for this feature, indicating a potential gap in functionality.
- Reviewers mention that StoryStream shines in Quality of Support, achieving a score of 9.6, which is significantly higher than Bazaarvoice's 8.5. Users appreciate the responsiveness and helpfulness of StoryStream's support team, making it a preferred choice for those who prioritize customer service.
- G2 users highlight that StoryStream's Campaign Customization feature is particularly robust, scoring 9.0, while Bazaarvoice only scores 6.3. This difference suggests that users looking for tailored marketing campaigns may find StoryStream more suitable for their needs.
- Users on G2 report that Bazaarvoice's Analytics capabilities are strong, with a score of 9.2, providing valuable insights into user-generated content performance. However, StoryStream's analytics features, while effective, do not match this level of detail, which may be a consideration for data-driven marketers.
- Reviewers mention that StoryStream's Content Creation Tools are rated at 8.8, which is slightly lower than Bazaarvoice's 9.2. However, users appreciate the ease of use and the variety of tools available in StoryStream, making it a solid choice for content-heavy strategies.
- Users say that Bazaarvoice's Ease of Setup is rated at 7.5, which some find to be a bit cumbersome compared to StoryStream's 8.4. This suggests that those who value a quick and straightforward implementation process may prefer StoryStream for its user-friendly setup.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableStoryStream
No pricing availableFree Trial
Bazaarvoice
No trial information availableStoryStream
No trial information availableRatings
Meets Requirements
8.5
663
9.1
60
Ease of Use
8.1
676
8.6
59
Ease of Setup
7.4
376
8.4
25
Ease of Admin
8.0
370
8.8
24
Quality of Support
8.5
654
9.6
63
Has the product been a good partner in doing business?
8.2
370
9.6
25
Product Direction (% positive)
7.9
647
9.8
59
Features by Category
Interface and Performance
Not enough data
9.7
5
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.2
6
Asset Management
Not enough data
9.3
5
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
Not enough data
9.4
6
Media Types
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.7
6
Administration
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.3
5
Agentic AI - Digital Asset Management
Not enough data
Not enough data
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
8.5
8
Not enough data
8.9
16
Not enough data
8.2
14
Not enough data
Not enough data
Content Curation
Not enough data
9.4
16
Not enough data
8.8
16
Not enough data
9.0
12
Not enough data
Not enough data
Content Distribution
Not enough data
9.6
15
Not enough data
9.4
6
Not enough data
9.7
10
Not enough data
9.2
10
Not enough data
Not enough data
Agentic AI - Content Curation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Agentic AI - Social Media Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Functionality
Not enough data
8.7
5
Campaign Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
Not enough data
7.8
238
|
Verified
Not enough data
6.9
224
|
Verified
Not enough data
7.4
222
|
Verified
Not enough data
7.1
222
|
Verified
Not enough data
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
7.9
243
|
Verified
Not enough data
7.6
230
|
Verified
Not enough data
7.3
205
|
Verified
Not enough data
Use Cases
7.8
219
|
Verified
Not enough data
7.8
209
|
Verified
Not enough data
7.6
225
|
Verified
Not enough data
Administration
6.4
188
|
Verified
Not enough data
8.0
236
|
Verified
Not enough data
7.3
228
|
Verified
Not enough data
7.4
224
|
Verified
Not enough data
7.2
202
|
Verified
Not enough data
Display Options
6.6
193
|
Verified
Not enough data
6.3
191
|
Verified
Not enough data
6.7
209
|
Verified
Not enough data
7.0
201
|
Verified
Not enough data
Generative AI
5.8
99
Not enough data
Content Creation
Not enough data
9.2
8
Agentic AI - Content Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
8.9
6
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Visual UGC
6.3
49
9.0
10
6.0
46
8.6
7
6.7
44
9.4
8
6.4
48
9.4
11
Integrations
7.0
47
9.4
12
6.8
46
9.2
11
6.6
45
9.4
8
7.2
46
8.8
11
Support
7.0
46
9.6
15
7.5
55
9.3
14
Performance
6.6
50
9.2
14
6.0
45
9.2
6
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Social Media
Not enough data
Not enough data
Planning
Not enough data
8.3
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
8.3
9
Consumer Intelligence
8.3
69
Not enough data
7.4
58
Not enough data
Feature Not Available
Not enough data
Reporting
6.4
53
Not enough data
6.9
63
Not enough data
7.7
68
Not enough data
Media Monitoring
6.6
55
Not enough data
6.8
58
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and StoryStream are categorized as User-Generated Content
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Online Reputation Management, Social Media Analytics, Social Media Management, Review Management, Social Commerce Platforms, and Digital Product Sampling
StoryStream is categorized as Content Curation, Content Distribution, Content Experience Platforms, Content Creation, Digital Asset Management, Social Media Advertising, and Live Commerce
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
StoryStream
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Automotive
44.3%
Retail
18.6%
Marketing and Advertising
5.7%
Information Technology and Services
4.3%
Cosmetics
4.3%
Other
22.9%
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
StoryStream has no discussions with answers
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