Top 10 Speechlog Retail Alternatives & Competitors

(1)0.0 out of 5

Explore the best alternatives to Speechlog Retail for users who need new software features or want to try different solutions. Contact Center Quality Assurance Software is a widely used technology, and many people are seeking secure, easily administered software solutions with calibration, training, and compliance. Other important factors to consider when researching alternatives to Speechlog Retail include ease of use and reliability. The best overall Speechlog Retail alternative is Talkdesk. Other similar apps like Speechlog Retail are JustCall, NiCE CXone Mpower, CloudTalk, and Genesys Cloud CX. Speechlog Retail alternatives can be found in Contact Center Quality Assurance Software but may also be in AI Customer Support Agents Software or Contact Center Software.

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Best Paid & Free Alternatives to Speechlog Retail

Talkdesk
JustCall
NiCE CXone Mpower
CloudTalk
Genesys Cloud CX
Invoca
Sprinklr Service
Five9 Intelligent Cloud Contact Center Platform

Top 10 Alternatives to Speechlog Retail Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Speechlog Retail stacks up to the competition and find the best product for your business.

Talkdesk

By Talkdesk

4.4/5

(2,498)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with Speechlog Retail:

Contact Center Quality Assurance

By Saas Labs

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Categories in common with Speechlog Retail:

Contact Center Quality Assurance

By NiCE

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with Speechlog Retail:

Contact Center Quality Assurance

Speech Analytics

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Genesys Cloud CX

By Genesys

4.4/5

(1,492)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Speechlog Retail:

Contact Center Quality Assurance

By Invoca

Product Description

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies

Categories in common with Speechlog Retail:

Contact Center Quality Assurance

Speech Analytics