--- title: Smartsheet Reviews meta\_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22702 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 22702 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Smartsheet Reviews & Product Details Visit Website Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. * * * Product Website Smartsheet Seller [Smartsheet](https://www.g2.com/sellers/smartsheet) Discussions [Smartsheet Community](https://www.g2.com/products/smartsheet/discuss) Languages Supported German, English, French, Italian, Japanese, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Daniel Garcia Show More ## Pricing Pricing provided by Smartsheet. ### Pro $9.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsheet/pricing) ## Smartsheet Integrations (120) What do users say about integrations? 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Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Forms ](https://www.g2.com/products/microsoft-forms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miro ](https://www.g2.com/products/miro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mitti (by SafetyCulture) ](https://www.g2.com/products/safetyculturehq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar 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Desk ](https://www.g2.com/products/zoho-desk/reviews) Show More ![PL S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PL S.") PS PL S. CEO Small-Business (50 or fewer emp.) 7/2/2026 "Excel-Familiar Feel with Powerful Alerts and Clear Dashboards" 4.5/5 What do you like best about Smartsheet? The best part is how familiar it feels if you already know Excel, but it does so much more. Setting up automatic email alerts for due dates has saved my team a ton of manual follow-ups, and the visual dashboards are great for showing quick status updates to managers. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? Honestly, the formatting options on the dashboards can feel a bit clunky and limited when you want a highly customized look. It also takes some time and patience to figure out how to use the more advanced formulas if you aren't already a power user. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? We used to waste a lot of time chasing people for project updates over email and chat. It was easy to miss deadlines. Smartsheet put everything in one shared place. Now, everyone just updates their own tasks, which keeps our team organized and saves us hours of manual follow-ups. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ryley G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryley G.") RG Ryley G. Director of Game Operations Small-Business (50 or fewer emp.) 6/16/2026 "Smartsheet Streamlines Game-Day Operations with Powerful Automation and Visibility" 5/5 What do you like best about Smartsheet? Smartsheet has become a critical part of our game operations and event management workflow. We use it to coordinate game-day staff, manage event timelines, track promotions, organize sponsor activations, and communicate across multiple departments. The spreadsheet-style interface makes it easy for both experienced and new users to navigate, while dashboards and reports provide quick visibility into the status of projects and upcoming events. The automation capabilities have significantly improved our efficiency by automatically sending reminders, collecting information through forms, routing approvals, and updating stakeholders without requiring manual follow-up. This has reduced administrative workload and helped ensure nothing falls through the cracks during busy game days and event periods. Performance has been consistently reliable, even when managing large amounts of operational information across multiple teams and events simultaneously. Smartsheet's integrations and reporting tools help keep everyone aligned and working from the same source of truth, reducing miscommunication and duplicate work. From a return-on-investment perspective, the time savings alone have justified the platform. Tasks that previously required multiple emails, spreadsheets, and meetings can now be managed through a single system. Onboarding new staff members is straightforward thanks to the familiar interface and extensive training resources available. The newer AI capabilities show promise for helping teams build formulas, summarize data, and generate insights more quickly. Overall, Smartsheet has improved organization, communication, accountability, and execution across our game operations department, making it easier to deliver a consistent and professional fan experience at every event. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? The mobile experience, while functional, could be improved for event staff working in fast-paced environments. Faster navigation between forms, reports, and sheets, along with more offline capabilities, would be beneficial for teams operating in arenas, venues, and live-event settings where connectivity can sometimes be inconsistent. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet solves several operational challenges for our game operations department by providing a centralized platform for planning, communication, task management, and reporting. Prior to using Smartsheet, information was often spread across emails, spreadsheets, documents, and individual team members, making it difficult to track progress and maintain accountability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite HS Harshul S. Senior Controls Engineer Mid-Market (51-1000 emp.) 6/16/2026 "Automates Routine Tasks with Simple Steps and Strong Form Controls" 4.5/5 What do you like best about Smartsheet? The platform makes complexity feel manageable by automating routine tasks through very simple steps. I can create forms and use different levels of authentication for editing, sharing, and viewing sheets. It also allows people who aren’t part of the workspace to submit forms, which is helpful. That said, I’d like more UI/UX-focused functionality in forms. For example, it would be great if dropdown menu options could include logos or small images, or if there were generally more refinement in how forms look and behave. I’d also prefer stronger auto-save, so I don’t have to save my work every time. Performance is good for a small or medium-sized company like ours, but it would be better if changes didn’t take so long to refresh. Pricing is decent, and the ROI has been good for us. Integration, however, has been disappointing, as I’ve only been able to get it working with Microsoft Teams. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? A few things I dislike are the complexity of integrating with apps that are already supported, and the limited options to integrate with both ERP and MES systems like Teams, Dynamics, etc. Another issue is that you have to manually save changes, since they don’t auto-save. I’d love to see that improved in the future. I’d also like more flexibility to be creative on the UI/UX side when designing the forms. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Automations the approval process between teams and sharing and tracking CAPEX and OPEX projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brianna S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna S.") BS Brianna S. Quality Control Scientist I Enterprise (\> 1000 emp.) 6/29/2026 "Effortless Real-Time Collaboration with Easy Excel Export" 5/5 What do you like best about Smartsheet? I appreciate the ability to easily collab in the smart sheet amongst multiple users. Unlike excel, multiple users can be in the same sheet and get real up to date edits. Additonally, I appreciate the ability to export to excel just in case there are further edits I would like to make. I do not personally pay for the service, as the company does for me. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? When I am in my personal tab from a larger sheet and I click the link to go to the main sheet, the link does not take me to a screen directly to the link. I need to scroll one up or one down to get to the correct line. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Scheduling and completing a multitude of chemical analytical tests. Makes it easy to see what I am scheduled to complete and I can filter as needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Renan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renan P.") RP Renan P. Leader in documentation services Mid-Market (51-1000 emp.) 6/11/2026 Guest users or non-business users of the software, not included in G2 scores. "Essential Tool for Project Management" 5/5 What do you like best about Smartsheet? I use Smartsheet daily as the main tool for project management and control, and my experience has been extremely positive. The platform offers an intuitive and easy-to-use interface, allowing teams from different areas to track activities, deadlines, and responsibilities in an organized and transparent manner. The flexibility in creating and customizing spreadsheets, dashboards, and reports is excellent, as I can adapt the tool to the specific needs of each project. The automation features significantly contribute to reducing manual activities, increasing productivity, and minimizing operational errors. I also love the real-time visibility of project progress, which facilitates the monitoring of indicators, the identification of deviations, and making quicker and more assertive decisions. Additionally, the ability to centralize information, documents, approvals, and controls in a single environment is very valuable to me. The initial setup process was excellent, super fast, and easy to adapt. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? it would be interesting to have more visual customization options for dashboards and charts Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet centralizes information and documents, offers automation for fewer errors and more productivity, provides real-time visibility for quick decisions, and adapts to each project. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated CS Chintan S. Director Small-Business (50 or fewer emp.) 6/10/2026 "Helpful for Project Coordination and File Sharing" 4.5/5 What do you like best about Smartsheet? We use it to manage projects and track tasks across our team. Automatic email notifications are sent when a new entry is added or when a task is assigned, helping everyone stay updated without manual follow-up. We have not integrated it to any other software, but I would like to see if that is possible and how. I also like that multiple files can be attached directly to rows very quickly and team members can add comments on specific line items, making communication and document management much more organized. Overall, it helps us keep project information in one place and improves workflow efficiency. Performance wise I think its at par of expectations Have not used AI / intelligence features of smartsheet. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? New users may need some time to understand all the features and set up workflows correctly. The pricing can also become expensive as the number of users grows, especially for larger teams. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Keeps all project information in one place. Automatic email notifications help assigning task. Quick file share and messages help reduce multiple emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Paria A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paria A.") PA Paria A. Business Analyst Mid-Market (51-1000 emp.) 6/9/2026 "Balanced and Practical Tool for Project Tracking and Reporting" 4/5 What do you like best about Smartsheet? What I like best about Smartsheet is its flexibility for project tracking and stakeholder reporting. As a Business Analyst, I use it to manage work items, track progress, and create dashboards that provide clear visibility into project status. It is easy to collaborate across teams. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? While Smartsheet is powerful and flexible, some advanced configurations can be difficult to set up and maintain. Reporting and dashboard capabilities are good, but they can feel limited compared to dedicated BI tools. Performance can also slow down when working with very large sheets or complex cross-sheet dependencies. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps solve the challenge of consolidating project information and providing a single source of truth for tracking work. It reduces reliance on scattered spreadsheets and manual status updates by centralising tasks, timelines, and reporting in one platform. This benefits me as a Business Analyst by improving visibility across projects, making it easier to track dependencies, identify risks early, and provide timely updates to stakeholders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Caitlynne S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caitlynne S.") CS Caitlynne S. Home Infusion Pharmacy Technician Small-Business (50 or fewer emp.) 7/21/2026 "User-Friendly Sheets with Flexible Setup and Responsive Support" 5/5 What do you like best about Smartsheet? I like how diverse creating a sheet is. It allows us to add many different qualities all the one sheet. It is also very user friendly, you do not have to be a tech genius to use it. The support team is also very responsive when needed Review collected by and hosted on G2.com. What do you dislike about Smartsheet? The only thing I dislike is that sometimes putting in formulas gets confusing and difficult to calculate exactly what I need. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet's has allowed us to be able to track all of our patients and keep all the patient information protected. It has also allowed us to connect directly to our providers and gibe them access to see what steps we are in on the process of servicing our patients. It is a one stop shop when it comes to business tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EK Etsuko K. Office Manager Small-Business (50 or fewer emp.) 7/7/2026 "Improved Visibility and Collaboration Across Departments" 4/5 What do you like best about Smartsheet? One of the biggest advantages of Smartsheet is its ability to manage tasks that require collaboration across different departments. The platform provides excellent visibility and helps keep everyone aligned. In addition, data stored in Smartsheet can be easily exported to Excel and other formats, making reporting and data analysis convenient and efficient. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? When working with large sheets, it can be difficult to navigate between rows that are far apart because there is no feature to pin or bookmark important rows for quick access. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps us manage tasks that require coordination across multiple departments. It improves visibility of task progress, making it easier for everyone involved to stay aligned and track responsibilities. In addition, the ability to export data to Excel allows us to create reports and analyze information efficiently, which saves time and improves productivit Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Isaiah I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isaiah I.") II Isaiah I. Editor & Strategist Mid-Market (51-1000 emp.) 6/4/2026 "Calendar View Needs Better Weekly Navigation and Mobile Date Accuracy" 2.5/5 What do you like best about Smartsheet? That it has Calendar view and I can see my whole month; however, it doesn't let me go week by week when i am seeing my calendar, so i kinda hate it Review collected by and hosted on G2.com. What do you dislike about Smartsheet? OMG, you basically need a form or sheet given to you by your manager just to add anything to the sheet. When I check it on mobile, it always shows a date from like a year earlier, and I have to tap the day for it to jump to the current day I’m on. It also doesn’t give me a full month calendar view—only day by day—and it sucks. On top of that, the UI feels really clunky. The name gets cut off, and I can’t make it smaller or adjust it so it’s easier to read. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Just to let me know what I am doing for the month/week, but I wish you could integrate it into Google Calendar so I can have it overlay on what meetings I have and vice-versa, that would be nice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Smartsheet? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Smartsheet ](https://www.g2.com/products/smartsheet/discussions/new) GU Guest User • Last activity 20 days ago Is smartsheet good? 7 Upvotes 9 [ Join the conversation ](https://www.g2.com/discussions/is-smartsheet-good) ![Юлия .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Юлия .") Ю Юлия Андреевна • Last activity about 2 months ago How do you keep Smartsheet source and archive sheets in sync for accurate KPIs? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-keep-smartsheet-source-and-archive-sheets-in-sync-for-accurate-kpis) [ View all Discussions ](https://www.g2.com/products/smartsheet/discuss) ## Pricing Options Pricing provided by Smartsheet. ### Pro $9.00 1 user Per Month ### Enterprise Contact Us Per Month ### Business $19.00 3 users Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsheet/pricing) Smartsheet Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4307b4807f27474de93a9fed1ab011a3/wrike.png "Product Avatar Image") Wrike 4.2/5(4,538) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-wrike) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana 4.4/5(13,857) [ Compare Now ](https://www.g2.com/compare/asana-vs-smartsheet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,133) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-monday-com) ##### ##### Smartsheet Features Tasks Creation & Assignment Due Dates Task Prioritization Projects Planning Project Map GANTT Resource Management Scheduling Project Monitoring Activity Dashboard [ View More Features ](https://www.g2.com/products/smartsheet/features) ## Top-Rated Alternatives [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,133) ](https://www.g2.com/products/monday-com/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,685) ](https://www.g2.com/products/clickup/reviews) [ ![Wrike](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wrike") Wrike 4.2/5(4,538) ](https://www.g2.com/products/wrike/reviews) [ View All Alternatives ](https://www.g2.com/products/smartsheet/competitors/alternatives) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration) [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Marketing Calendar](https://www.g2.com/categories/marketing-calendar)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia) [Show MoreShow Less](javascript:void(0);) ##### Explore More [DataRobot vs Alteryx for a mid-size analytics team that needs automated machine learning without needing a PhD on staff to run it?](https://www.g2.com/discussions/datarobot-vs-alteryx-for-a-mid-size-analytics-team-that-needs-automated-machine-learning-without-needing-a-phd-on-staff-to-run-it)[What automation orchestration benefits do IT resilience platforms deliver for system reliability and disaster recovery planning?](https://www.g2.com/discussions/what-automation-orchestration-benefits-do-it-resilience-platforms-deliver-for-system-reliability-and-disaster-recovery-planning)[Best sales intelligence software](https://www.g2.com/discussions/help-me-find-the-best-sales-intelligence-software-for-2025) [Which construction data analytics tools integrate natively with Procore and other construction software without custom APIs?](https://www.g2.com/discussions/which-construction-data-analytics-tools-integrate-natively-with-procore-and-other-construction-software-without-custom-apis)[Which webinar app has the highest reviews](https://www.g2.com/discussions/which-webinar-app-has-the-highest-reviews)[Pros and Cons Details](https://www.g2.com/products/smartsheet/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)