# Which review management software is rated highest for online reputation, based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2 reviewers, researchers, and category folks who cover review and reputation management, Trying to nail down which platforms in the<a class="a a--md" elv="true" href="https://www.g2.com/categories/review-management-software"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/review-management-software">Review Management Software</a> category are actually rated highest for online reputation, based on real user reviews rather than a vendor's own marketing.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/birdeye/reviews"><strong>Birdeye</strong></a>: 4.7/5 (4,050+ reviews), the largest review base of this group, with reviewers citing consistent scores across ease of use, automation, and support.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/reputation/reviews"><strong>Reputation</strong></a>: 4.6/5 (2,375+ reviews), with reviewers highlighting real-time monitoring and sentiment analytics as the reason its satisfaction has held up across a large volume of reviews.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/reputationstacker/reviews"><strong>ReputationStacker</strong></a>: the highest moderation and response scores in our Grid data, worth noting it also has a much smaller review base than the other names here.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/okendo/reviews"><strong>Okendo</strong></a>: leads this category's Grid on overall G2 Score (82), with strong reviewer validation and response-type scores, though it's built specifically for Shopify-based e-commerce rather than the multi-location, in-person business reputation this question often implies.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Podium is another name that comes up often here, it's rated well too, but it's G2-categorized under Online Reputation Management rather than this category specifically.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which of these actually earns that rating in practice, and which one's rating looks better on the category page than it feels day to day?</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p>

##### Post Metadata
- Posted at: 21 days ago
- Author title: Tech Consultant
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I’d put more weight on how quickly teams can detect, route, and respond to negative reviews at scale. The strongest platform in practice is the one that turns monitoring into a repeatable response workflow, not just a reputation dashboard.&lt;/p&gt;

##### Comment Metadata
- Posted at: 20 days ago
- Author title: Marketing Executive





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