SimpleTexting Reviews & Product Details

That I can schedule "reminder" texts in the future Review collected by and hosted on G2.com.

That my colleagues and I can't share templates -- we cover for each other and need to access each other's templates. Review collected by and hosted on G2.com.

Simple, easy to interface. SchedulIng texts and managing lists makes multi channel communications streamlined and easy Review collected by and hosted on G2.com.

Texts to your phone from the system don’t display correctly and have no emojis so you need to use the app or login or you get crap texts. They basically goobeldygook warnings telling you you got a message you need to check in the app Review collected by and hosted on G2.com.

The ease of the app on your phone to send texts & the prompt response of customer service. I had inquired about using a short code for my number instead of a regular phone number. The reason for this is because I didn't want to confuse recipients of the texts thinking I was a person they knew but didn't have their number saved. The staff was prompt in getting that approved after I mentioned to them how I would have people subscribe to our texts. They also were very prompt when my payment method wasn't working and it ended up charging me the monthly amount and the annual amount when I wanted just the annual amount. The service rep was quick to refund me and didn't give me a hassle at all. I also like that you can save a text as a draft & go back to it later and you can schedule a text to go out at a certain time. This helps me to work ahead and not have to go into the app or site right when I need to have it sent or avoids me forgetting to do so when I really need it to be sent! Review collected by and hosted on G2.com.

I dislike that you have to have permission to import a huge list of contacts but see why this is because of regulations with the government and I see how this could be a very abused service if there wasn't measures to do so. I used this for a different purpose prior to the account that I have and that was an issue I faced since I was communicating with a few thousand people that needed updates at a conference. Review collected by and hosted on G2.com.

Simple texting has made work and reaching out to our clients a lot easier and thus made my job more enjoyable. To have a dashboard that is efficient with templates that I use makes sending messages to clients quick and thus allows me more time to complete other tasks. Review collected by and hosted on G2.com.

I don't like that I hit enter and the message is sent. There have been a few incidences that I hit enter without finishing my entire message and it sends the message. Review collected by and hosted on G2.com.

Easy to use and have all the info in one place Review collected by and hosted on G2.com.

Response reports should be more complete. The MMs is not working good Review collected by and hosted on G2.com.

The platform is easy to use, cost, and great customer service. Review collected by and hosted on G2.com.

There is nothing that I dislike about the platform Review collected by and hosted on G2.com.

I tried two other companies before I found SimpleTexting. They were so confusing. Once I signed up with SimpleTexting it took me all of 5 minutes to send out my first mass text. They make it super easy to use! I use it every week to send out mass texts to our agents. Review collected by and hosted on G2.com.

Honestly there are no downsides that I have faced while using it. Review collected by and hosted on G2.com.

I love the program it is easy to use! Creating Keywords and Campaigns are super easy. The user support is phenomenal! The videos are very easy to understand, they even include a written transcript! I also love the tips and tricks emails I receive from the team. Review collected by and hosted on G2.com.

Not a thing! The program is easy to use Review collected by and hosted on G2.com.

I like 1. the easy integration using Zapier. 2. I like how it's set up for ease of use for what I would like for it to do - meeting my needs as reminders for appointments, welcome texts and overall communication with my customers. Review collected by and hosted on G2.com.

I can't think of anything. It's been quite seemless! Review collected by and hosted on G2.com.

Having never used SMS software, I was nervous about a somewhat steep learning curve. And after trying several other brands out, I found them lacking an intuitive UI. I'm glad I found SimpleTexting. My subscriber list is already growing, and I'm looking forward to utilize their built-in apps. Review collected by and hosted on G2.com.

So far I like everything I see. Keep up the work! I don't think there's anything else that you need to add. If I was to be super critical, I'd say that if SimpleTexting were to implement a drag and drop flow builder with message content, schedule/delay, and flow splits for those who text different keywords, I think that would be awesome. That takes ease of use to the next level. Review collected by and hosted on G2.com.