servicePath CPQ + Reviews & Product Details

In my role in TPM pricing, I rely on CPQ daily for most of my working hours. I find it to be an extremely efficient tool for handling complex pricing and quoting tasks. It processes uploaded Excel data within seconds, and its built-in rules make it quick and easy to identify and resolve any errors. One of the biggest time savers for me is the ability to edit Excel data directly within the system, eliminating the need to return to the original file and reimport it. I also appreciate the built-in address verification tool, which allows for fast address validation and makes it easy to update addresses on the fly using the convenient search feature. Review collected by and hosted on G2.com.

I think the data editing capabilities in CPQ could use some improvement. While it offers functionality that is somewhat similar to Excel, I find the user interface could be enhanced, especially when it comes to features like copy and paste. Additionally, filtering through large datasets remains rather time-consuming, as there isn't an option for more advanced filtering, like what you would find with a pivot table. Review collected by and hosted on G2.com.

speed/responsiveness and integration

functionality of inserting lists of data for bulk editing

more autonomy of over my own tasks Review collected by and hosted on G2.com.

following data migration from the old system, we have several integration and lack of responsiveness on the system. Review collected by and hosted on G2.com.

It is both efficient and effective to implement changes swiftly, and the most valuable aspect is that it significantly enhances our ability to complete tasks promptly and maintain momentum. Review collected by and hosted on G2.com.

At this time, I have no concerns or negative feedback regarding the Service Path. My experience has been entirely positive thus far. Review collected by and hosted on G2.com.

The configuration experts are very knowledgable about their field and it made having complex discussions around selling journeys very easy. When we started our project with ServicePath, we were worried about getting our processes onto the system but they soon put our minds at ease after just a couple of workshops. It has been a long and complex process but they are always ready to listen to feedback and make any changes. They also have given us the ability to request things ontop of the current functionality which would require development on their side. Review collected by and hosted on G2.com.

It was difficult to access the knowledge base and wasn't always easy to see what documentation was surrounding the work we were doing. Review collected by and hosted on G2.com.

Easy to use and make changes quickly improving turnaround time. Review collected by and hosted on G2.com.

Can be challenging to work with larger list but expecting further developments in future Review collected by and hosted on G2.com.

ServicePath has been a game-changer for streamlining our complex telecoms order journeys. This combination of robust functionality and highly personalised support has made ServicePath an invaluable tool for our operations. Although the implementation has been complex due to the nature of what we will, we have been supported throughout to ensure an incredibly high standard of delivery.Ayman and Louise’s dedication and technical expertise have truly set this platform apart, and we’re confident it will continue to deliver exceptional value as our needs grow. Review collected by and hosted on G2.com.

There are a few small features which werent available on the system, however these have since been raised as development requests and are being worked by the team at servicepath. Review collected by and hosted on G2.com.

One of the standout features of servicePath CPQ is its remarkable efficiency in generating quotes quickly and accurately. ervicePath CPQ saves us significant time and provides a smoother, more streamlined experience for both the pricing team and our customers. Review collected by and hosted on G2.com.

Validate location for booking process is mandatory and we have some locations in LATAM without zipcode. Review collected by and hosted on G2.com.

Saves significant amount of time by automates processes.

Has a wide scope of use to tailer to multiple different services. Review collected by and hosted on G2.com.

Takes extremely long to get up to a working standard.

Lots of intricaies which confuse the layout for basic use. Review collected by and hosted on G2.com.

Pricing groups are really efficient, it's so fast to apply discounts and to have consistent pricing in all gear. Review collected by and hosted on G2.com.

There are so issues with validating addresses. Review collected by and hosted on G2.com.

The system is quite user-friendly and much faster than other options I've used to date. Review collected by and hosted on G2.com.

So far the only problem I'm having is wirh the implementation with Google maps addresses outside of the U.S., but I cannot point if the guilty part is Google Maps or SP Review collected by and hosted on G2.com.