Top 10 ServiceNow IT Operations Management Alternatives & Competitors

Top 10 Alternatives to ServiceNow IT Operations Management Recently Reviewed By G2 Community

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers

Dynatrace
By Dynatrace
4.5/5
(1,344)
Product Description
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
Show More
Reviewers say compared to ServiceNow IT Operations Management, Dynatrace is:
Slower to reach roi
Easier to set up
Better at support
Categories in common with ServiceNow IT Operations Management:
APM
AIOps Platforms

Datadog
By Datadog
4.4/5
(674)
Product Description
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Show More
Reviewers say compared to ServiceNow IT Operations Management, Datadog is:
Slower to reach roi
Easier to set up
More usable
Categories in common with ServiceNow IT Operations Management:
APM
AIOps Platforms

BigPanda
By BigPanda
4.5/5
(117)
Product Description
BigPanda’s AIOps-powered platform helps IT Ops teams turn thousands of monitoring alerts into meaningful incidents, insights and action. BigPanda’s Event Correlation dramatically slashes IT noise and helps detect incidents as they form. This dramatically slashes IT noise and helps IT Ops, NOC and DevOps/SRE teams detect incidents as they form, in real-time. Event Correlation also allows IT Ops execs, Service Owners and NOC and DevOps/SRE managers to report on incident trends, KPIs and metrics to drive operational efficiencies over time. BigPanda’s Root Cause Analysis combines change and topology data to help users pinpoint the cause of the incident, which reduces finger-pointing, war room calls and resolution cycles. BigPanda uses Machine Learning to analyze your incidents against thousands of changes, in real-time, to surface the change that likely caused an incident or outage, then puts this information at the fingertips of teams working on the incident so they can rapidly investigate and resolve issues caused by those changes. And BigPanda’s Level-0 Automation provides real-time, bi-directional incident details to IT notification, chat, ticketing and analytics tools, preventing incidents from escalating into painful outages.
Show More
Reviewers say compared to ServiceNow IT Operations Management, BigPanda is:
Slower to reach roi
More usable
Better at support
Categories in common with ServiceNow IT Operations Management:
AIOps Platforms
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Freshservice
By Freshworks
4.6/5
(1,306)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
Show More
Reviewers say compared to ServiceNow IT Operations Management, Freshservice is:
Slower to reach roi
More usable
Easier to set up
Categories in common with ServiceNow IT Operations Management:
Enterprise IT Management

PagerDuty
By PagerDuty
4.5/5
(913)
Product Description
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.
Show More
Reviewers say compared to ServiceNow IT Operations Management, PagerDuty is:
Slower to reach roi
More usable
Easier to set up
Categories in common with ServiceNow IT Operations Management:
AIOps Platforms

NinjaOne
By NinjaOne
4.7/5
(3,207)
Product Description
NinjaOne, the automated endpoint management platform, delivers real-time visibility, security, and control over all endpoints to increase productivity for more than 20,000 customers.
Show More
Reviewers say compared to ServiceNow IT Operations Management, NinjaOne is:
Easier to set up
More usable
Better at support
Categories in common with ServiceNow IT Operations Management:
Enterprise IT Management

New Relic
By New Relic
4.4/5
(569)
Product Description
New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.
Show More
Reviewers say compared to ServiceNow IT Operations Management, New Relic is:
Easier to set up
More usable
Better at meeting requirements
Categories in common with ServiceNow IT Operations Management:
APM
AIOps Platforms

Microsoft System Center
By Microsoft
4.1/5
(584)
Product Description
Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.
Show More
Reviewers say compared to ServiceNow IT Operations Management, Microsoft System Center is:
Slower to reach roi
Categories in common with ServiceNow IT Operations Management:
Enterprise IT Management

Splunk Enterprise
By Cisco
4.3/5
(422)
Product Description
Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.
Show More
Reviewers say compared to ServiceNow IT Operations Management, Splunk Enterprise is:
Slower to reach roi
Easier to set up
Better at meeting requirements
Categories in common with ServiceNow IT Operations Management:
AIOps Platforms

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers