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Sendlane

By Sendlane

4.7 out of 5 stars

How would you rate your experience with Sendlane?

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Sendlane Reviews & Product Details

Profile Status

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Pricing

Pricing provided by Sendlane.

60-Day Free Trial

Free

Professional

Starting at $600.00
500000 Emails Per Month

Sendlane Media

Sendlane Demo - Real-Time Analytics
From open and click rates to conversions and revenue, get a birds-eye-view of all the high level details of your business in real time.
Sendlane Demo - Multi-Channel Automation Funnels
Create the perfect funnel to nurture your leads and customers through individual personalized experiences.
Sendlane Demo - Drag and Drop MJML Email Builder
Create visually stunning emails with best-in-class deliverability to ensure your messages inbox.
Sendlane Demo - Free reviews for all Sendlane users
Collect, manage & dynamically display an unlimited amount of reviews all within one platform.
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Sendlane Reviews (70)

Reviews

Sendlane Reviews (70)

4.7
70 reviews

Pros & Cons

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Chris L.
CL
Owner
Small-Business (50 or fewer emp.)
"Saving $24k a year in app consolidation!"
What do you like best about Sendlane?

Consolidating 3 apps (Email, SMS, & Reviews) into 1 = More Savings

Higher deliverability (dedicated servers) = More $

Excellent customer service = More value

Leading insights from Jimmy Kim = More strategy Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

None at the moment. Can report back if any issues arise. Review collected by and hosted on G2.com.

Saheed A.
SA
Member
Mid-Market (51-1000 emp.)
""Finest email automation tool""
What do you like best about Sendlane?

One of the finest in terms of email deliverability. Customization of segmentation is far better than other tools in the market. Customer support is top notch as I always get timely responses. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Their integration capabilities aren't great as they don't integrate with a few apps that we used. They have also updated their pricing recently which is quite underwhelming. Review collected by and hosted on G2.com.

Response from Delaney Ewing of Sendlane

Thank you for taking the time to share your thoughts Saheed! We're thrilled to hear that our UI and email deliverability have left a positive impact on your experience with Sendlane. We appreciate your feedback on our integrations, and we want you to know that we're continuously working to expand our integration capabilities to best meet the needs of our users. We're grateful for your ongoing trust and reliance on our customer support—we're always here to assist you!

GB
Mid-Market (51-1000 emp.)
"Helps To Automate Your Email Communication"
What do you like best about Sendlane?

It has a drag-drop option which helps to create the email easily. It helps to send the email o subscriber very easily. It can easily integrate with the third-party tool and API Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

The price of it is relatively higher as compared to other email marketing platforms. There is a limitation in modifying and customizing the templates and the designs Review collected by and hosted on G2.com.

DB
Healthcare Recruiter
Human Resources
Mid-Market (51-1000 emp.)
"Amazing Marketing Automation tool"
What do you like best about Sendlane?

It helped me to generate revenue, increased customer retention, and helped to automate personalized experience of customer Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

SMS Marketing feature needs lil improvement Review collected by and hosted on G2.com.

Response from Delaney Ewing of Sendlane

We're delighted to hear about the positive impact Sendlane has had on your business! Knowing that our platform has contributed to your revenue generation, customer retention, and ability to create personalized experiences is exactly what we strive for. We value your feedback on our SMS Marketing and are continuously making the necessary improvements to optimize your experience.

Denzil H.
DH
Recruitment Consultant
Mid-Market (51-1000 emp.)
"Email & SMS made easy"
What do you like best about Sendlane?

I really like the fact that it allows you to automate your emails, which allows you to respond to a lot of candidates in an efficient time. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

The SMS function isn't so great, but our organization doesn't use that a lot. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"Best tool"
What do you like best about Sendlane?

Sendlane helps in emailing all the subscribers instantly and the drag-drop option helps to create the emails easily. It helps to automate the emails and SMS service from scratch. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

There is nothing much to dislike about Sendlane but it's just it doesn't have a gallery that stores all the images and graphics. Sometimes it gets confusing also. Review collected by and hosted on G2.com.

Response from Delaney Ewing of Sendlane

It's fantastic to hear about the positive impact Sendlane has had on your workflow! We're thrilled that features like our drag-and-drop functionality have helped contribute to the success of your email marketing efforts. Your feedback on the absence of an image gallery is noted, and we're actively exploring ways to enhance this aspect. We love to hear that your open and click rates have increased —this is exactly what we aim for!

Melissa W.
MW
Entrepreneur
Small-Business (50 or fewer emp.)
"Simple, comprehensive, easy-on-the-eye user interface! Excellent for beginners"
What do you like best about Sendlane?

What I love the best about Sendlane is the UI (User Interface)... it is the first thing you see when opening the app and is very non-intimidating, which can be a turn-off when you are new to autoresponders and new to any particular platform. Words are large, navigation is easy, colors are lovely and unique. The helpdesk is very responsive and oh so patient for those of us who are still learning the system. While I am fairly NEW to autoresponders, this is NOT my first one but this is the one that I like best. It is simple, yet gives you many options for specificity if needed. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Um... the only thing I dislike is that I am unable to change the email address that I originally signed up with due to several factors. It doesn't REALLY matter much however I am unable to access that email address... (it is linked to a domain I own ) so I cannot see if people try to reply. I remedy this by putting a different email address in my signature. It's really a personal problem, not necessarily a problem with the app. Review collected by and hosted on G2.com.

Response from Caitlin Hutchinson of Sendlane

Hi Melissa - thank you for taking time to share about your experience with Sendlane! It certainly sounds like you've been getting a lot of value from not only the platform, but also our expert Product Support team too, and we're so glad to hear it. Having the ability to easily schedule campaigns to a certain, targeted segment of your customers and also having an automated list hygiene feature must save you a ton of time!

We appreciate your advocacy, Melissa - thanks, again!

Caitlin Hutchinson, Sr. Director of Marketing

Nitish K.
NK
Executive Manager
Enterprise (> 1000 emp.)
"Email marketing solution with automation and performance tracking"
What do you like best about Sendlane?

The automation feature is fantastic. It allows me to put things in auto-mode and focus on other important initiatives while Sendlane takes care of the rest. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Some features are a little vague but as you get used to the UI, it starts feeling your app. Review collected by and hosted on G2.com.

Eszter D.
ED
Director Of Ecommerce
Small-Business (50 or fewer emp.)
"Great email marketing platform, basic for SMS"
What do you like best about Sendlane?

Sendlane's customer service is EXCELLENT! They help with technical support, onboarding and answer any questions in a timely manner. The platform is very easy to use, user friendly and offers great insights. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Sendlane currently only fully integrates with Shopify WooCommerce, Miva and ClickBank, it works with other platforms too but only limited. They do not have a gallery that stores all the images and graphics like mailchimp (currently). Review collected by and hosted on G2.com.

Response from Caitlin Hutchinson of Sendlane

Hi Eszter,

Thank you so much for taking the time to leave us a review! We are so happy to hear that you are having a great experience at Sendlane and that our team is providing you the help and support you deserve. We appreciate your product feedback and hear you loud and clear; stay tuned for some exciting updates coming to our platform in 2022. :)

We appreciate your feedback, Eszter, and look forward to continued collaboration and success!

Caitlin Hutchinson, Sr. Director of Marketing

monica b.
MB
Digital Marketing
Small-Business (50 or fewer emp.)
"Inbox in One Click"
What do you like best about Sendlane?

Smart and fast performance makes this software unique and worth paying. Review collected by and hosted on G2.com.

What do you dislike about Sendlane?

Email signature feature need to be considered at all Geo locations equally. Review collected by and hosted on G2.com.

Response from Delaney Ewing of Sendlane

Thank you for your positive feedback Monica! Regarding the email signature feature, we appreciate your suggestion about equal consideration for all Geo locations, and our support team would be happy to help you look into your Geo location request. We're dedicated to continually enhancing your experience with us!

Pricing Options

Pricing provided by Sendlane.

60-Day Free Trial

Free

Professional

Starting at $600.00
500000 Emails Per Month

Enterprise

Starting at $1,550.00
1500000 Emails Per Month
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Sendlane Features
Building and Personalizing Emails
Sending Outbound Emails
Manage Email Deliverability
Dynamic Content
A/B Testing
Mobile Optimized
Marketing Lead Database
Data Quality Management
Segmentation
Program Management