--- title: Athos Commerce Reviews meta_title: 'Athos Commerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 221 reviews by the users' company size, role or industry to find out how Athos Commerce works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 221 scale: '5' date_modified: '2026-06-24' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Athos Commerce Reviews **Vendor:** Athos Commerce **Category:** [Site Search Software](https://www.g2.com/categories/site-search-software) **Average Rating:** 4.5/5.0 **Total Reviews:** 221 ## About Athos Commerce Athos Commerce is the only all-in-one intelligent discovery platform that connects shoppers to the right products across whatever channel they are shopping. More than 2,700 of the world’s leading brands, including Adidas, Samsung, Rakuten, New Balance, Burberry, LVMH, Clarins, and Yamaha, trust Athos Commerce’s AI-powered search, merchandising, personalization and product feed management products to increase conversion rates and accelerate revenue growth while reducing costs through improved efficiency. Athos Commerce has a proven ecommerce heritage that started in 2007 and operates across North America, Europe and Asia-Pacific. For more information, visit athoscommerce.com. The target audience for Athos Commerce includes retailers of all sizes looking to optimize their online presence and improve customer engagement. Whether a small boutique or a large-scale retailer, businesses can leverage Athos to enhance their ecommerce strategies. The platform is particularly beneficial for those seeking to streamline their operations and provide a more personalized shopping experience, which is increasingly important in today’s competitive market. Key use cases for Athos Commerce include improving product discoverability through advanced search capabilities, enabling retailers to present their products in a way that resonates with their target audience. The merchandising tools allow brands to curate collections and promotions effectively, ensuring that customers are presented with the most relevant products based on their preferences and shopping behavior. Additionally, the personalization features help tailor the shopping experience to individual users, enhancing customer satisfaction and loyalty. Athos Commerce offers several key features that set it apart in the ecommerce landscape. Its robust reporting capabilities provide retailers with actionable insights into customer behavior and sales performance, enabling data-driven decision-making. The platform’s Product Data Management system ensures that product information is accurate, consistent, and easily accessible, which is crucial for maintaining a professional online storefront. By integrating these functionalities into a single platform, Athos Commerce simplifies the management of ecommerce operations, allowing retailers to focus on growth and customer engagement. Overall, Athos Commerce stands out as a specialized solution for retailers looking to enhance their ecommerce capabilities. By providing tools that are specifically designed for commerce, it empowers brands to create engaging and effective shopper journeys that not only meet customer expectations but also drive sales and revenue growth. ## Athos Commerce Pros & Cons **What users like:** - Users value the **impressive search efficiency** of Athos Commerce, enhancing discovery and providing personalized recommendations effortlessly. (43 reviews) - Users value the **responsive and knowledgeable customer support** provided by Athos Commerce, enhancing their overall experience. (42 reviews) - Users appreciate the **ease of use** of Athos Commerce, finding it intuitive and time-saving for their needs. (38 reviews) - Users praise the **impressive search functionality** of Athos Commerce, enhancing product discovery and shopping experience effortlessly. (36 reviews) - Users praise the **scalable and personalized merchandising** of Athos Commerce, enhancing product placement and saving time. (26 reviews) - Helpful (21 reviews) - Recommendations System (21 reviews) - Search Technology (21 reviews) - Features (20 reviews) - Search Quality (20 reviews) **What users dislike:** - Users find **feature deficiencies** in Athos Commerce, as some features lack relevance and accessibility for their business needs. (15 reviews) - Users find the **missing features** of Athos Commerce limit its relevance and customization for their business needs. (12 reviews) - Users find Athos Commerce to be **expensive** , especially as their business scales, impacting overall cost-efficiency. (9 reviews) - Users face a significant **lack of customization** , complicating integrations and limiting personalization options in Athos Commerce. (9 reviews) - Users note the **limited features** of Athos Commerce, lacking advanced customization and relevance for their specific business needs. (9 reviews) - Users note the **high learning curve** of Athos Commerce, making initial setup challenging but manageable with support. (8 reviews) - Users find the **learning curve steep** with Athos Commerce, especially when navigating advanced features and merchandising tools. (8 reviews) - Users report experiencing **poor customer support** , with slow responses and unsatisfactory assistance complicating their experience. (8 reviews) - Users caution about a **steep learning curve** with Athos Commerce, noting complexities that can feel overwhelming initially. (7 reviews) - High Subscription Costs (6 reviews) ## Athos Commerce Reviews ### 1. Kelvu, keeping it easy **Rating:** 3.5/5.0 stars **Reviewed by:** Michael M. | Brand Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Athos Commerce?** We find the user interface to be excellent and easy to navigate, with the ability to find what you're looking for, when you need it, every time. **What do you dislike about Athos Commerce?** Not much. We haven't found much we don't like. We still have to use all the features available so there may be something in the future, but what we have now we like. **What problems is Athos Commerce solving and how is that benefiting you?** It blows the native search functionality out of the water. It learns aboutour customers and starts to provide them with what they are looking for, before they even know what they are looking for themselves. ### 2. Site Merchandising Made Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Athos Commerce?** Klevu gives our team the ability to trusly personalize our product merchendising to achieve our overal ecommerce goals, their keyword reports allow us to optimize our SERP to best perform for our customers and to help push products that are current and most relevant to our customers needs. Not to mention that their smart recomendations make it super easy for us to showcase products for our customers that they would truly be interested in based on their browsing behaviors. **What do you dislike about Athos Commerce?** We had some issues with our previous Acccount Manager and their lack of investment in our success, they were going through the motions and just checking the box that they met with us rather than helping us maximize the power of the tool and work in an innovatitive way to best leverage all that Klevu has to offer. **What problems is Athos Commerce solving and how is that benefiting you?** SERP Optimization and Collection Page merchendising. ### 3. Searchspring Fan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Athos Commerce?** I like how customizable it is and provides us with options that our other search providers and ecomm platform simply couldn't. **What do you dislike about Athos Commerce?** It has taken us awhile to get up and running with all of the features available to us. **What problems is Athos Commerce solving and how is that benefiting you?** We are using searchspring primarily for search at this time. We are working toward using it for personalization and merchandising as well, both things we haven't been able to have control over with prior search partners. I really like how it can automatically bump our most revenue generating products to the top of hte page since those are most likely what our customers are looking for. I'm hoping they can help us with product bundling very soon too. **Official Response from Elizabeth Smith:** > Thank you for the 5-star review! We’re grateful to have you to have you as a customer and look forward to a long-term partnership. ### 4. Great Search Tool for Shopify Websites **Rating:** 5.0/5.0 stars **Reviewed by:** LK M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Athos Commerce?** Easy to Use and integrate to website. We use it multiple times daily to run syncs to website and to update the visual merchandising on the PLPs. **What do you dislike about Athos Commerce?** n/a, it is needed for search, but we are looking at if we need the Visual Merchandising aspect as it controls/overrides the PLPs vs Shopify Collections (PLPs) defaults. **What problems is Athos Commerce solving and how is that benefiting you?** It helps us with enhanced search. ### 5. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Cris V. | E-commerce executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Athos Commerce?** Very easy to use. User friendly. Good support online. **What do you dislike about Athos Commerce?** Not all features are accessible on our current plan. **What problems is Athos Commerce solving and how is that benefiting you?** Helps modify searches when users on our website ### 6. Great Merchandising - Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Athos Commerce?** I like the drag and drop merchandising and the ai for filter placements. I like creating recommendations and being able to schedule when they turn on and off. I like being able to set up product order on search results so easily. **What do you dislike about Athos Commerce?** The recommendations reporting analytics do not download to excel. Randomly something strange may happen to a page (not something we did) but Klevu support is quick to get it back to how it was. **What problems is Athos Commerce solving and how is that benefiting you?** We use recommendations to set up recently viewed and trending products for customers and they are bringing in revenue. Klevu ai is helping the most used and relevant filters on our side menu move to the top so customers can find them faster. ### 7. Best Alternative Search Engine Solution in the Market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Athos Commerce?** Adobe Commerce implementations and Integrations is one of the key feature we like from Klevu. The fully automated AI matching of keywords from catalogs, pages and search results page making it one of the best in the market. The flexibility of data fixes and engaging Customer support experience is top-notch. Having wide applications to implement into different Test Server sandboxes eases the implementation by just applying the different API key. **What do you dislike about Athos Commerce?** I would say, the downside here is the Pagespeed insights somehow affects the metrics. **What problems is Athos Commerce solving and how is that benefiting you?** Ease of E-commerce search application and speed of results. ### 8. Phenomenal software, backed up by great people **Rating:** 5.0/5.0 stars **Reviewed by:** Royden E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Athos Commerce?** The Klevu search is incredible straight out the box, add an element of customisation and it is truly next level, the results it delivers rarely fail. Very easy to set URL's for non returned keywords If you ever need support the team are both knowledgeable and freindly I also love the events Klevu create for customers **What do you dislike about Athos Commerce?** Nothing, I find the solution faultless, so much so I am now looking at category merchandising software **What problems is Athos Commerce solving and how is that benefiting you?** We launched our website on Magento, I cannot tell you how poor the search was, it was beyond shocking We installed Klevu search, this was very easy to do and sales literally rose considerably overnight ### 9. Powerful site search and merchandizing platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2024 **What do you like best about Athos Commerce?** Klevu's back end interface makes configuring site search and category/collection pages a simple yet powerful task. With rules and optional AI rankings, Klevu has many features only found on much more expensive solutions. **What do you dislike about Athos Commerce?** While support through the acocunt management team is great, working directly with the support team can be frustrating as there oftem seems to be an emphasis on closing tickets as quickly as possible. As long as you maintain a consistent dialogue, everything is fine, but get pulled away with other priorities for a few days and you may come back to find your ticket closed. **What problems is Athos Commerce solving and how is that benefiting you?** Getting the right products in front of the customer at the right time. ### 10. The Best company **Rating:** 5.0/5.0 stars **Reviewed by:** Mamta G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Athos Commerce?** We are happy with the service provided by Klevu. It is really helpful to create smart recommnedations and drive us more sales. **What do you dislike about Athos Commerce?** The only limitation of Klevu is we can cretae 20 rules for product smart recommnedations. **What problems is Athos Commerce solving and how is that benefiting you?** Customers are getting product recommendations automatically. ### 11. Wonderful AI and Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca D. | Webmaster, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Athos Commerce?** The support team is wonderful at Klevu. We were able to customize our entire search and merchandizing options for our specific business cases. **What do you dislike about Athos Commerce?** I really do not have a lot to dislike. I believe they are a bit more expensive than other providers but they are well worth the price. **What problems is Athos Commerce solving and how is that benefiting you?** Klevu helped us to resolve user based products information and also helped us to personalize search banners based on user type. ### 12. site is easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Athos Commerce?** simple menus, straightforward, with just enough customisation possible. **What do you dislike about Athos Commerce?** theres nothing i dislike about the site. **What problems is Athos Commerce solving and how is that benefiting you?** highlighting promos or launch products to customers ### 13. Great search results that a relevant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Athos Commerce?** Relevant and accurate search results and allows me to promote specific products also the analytics is handy. Customer support is responsive **What do you dislike about Athos Commerce?** I would say its implementation could be easier also being able to style it is difficult to match the site **What problems is Athos Commerce solving and how is that benefiting you?** For my client store it is so much better and intuitive than the default search ### 14. Feature-rich search functionality with excellent support **Rating:** 4.0/5.0 stars **Reviewed by:** David P. | Director, Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Athos Commerce?** The Searchspring support team is excellent and very responsive. Setup time is fairly quick and the platform allows for a fair amount of personalization / customization with how results are shown. Everything you need from an advanced site search platform is here: redirects, synonym matching, autocomplete with images, date based merchandising, boosting rules, custom facets based on product type, customization of facet appearance, landing pages, banners, ribbons, data analysis, it's a fully developed product and loads extremely fast. It's also priced fairly. **What do you dislike about Athos Commerce?** no product is perfect, including this one: dynamic search result pages produce virtually zero SEO benefit. We switched out some top-performing pages that called back products from our database for searchspring powered pages as they loaded faster, and the pages immediately lost ranking. If you know this going in, you can plan accordingly. there is no out-of-the-box way to search 'non-product' content, like a blog or resource articles. You can use redirects and it could be possible with a supplemental feed but that's a minor negative. **What problems is Athos Commerce solving and how is that benefiting you?** ability to quickly boost and / or merchandise products based on a variety of conditions, e.g. show all products where tag = x or manufacturer = x and date added > 'xx/xx/xxxx' setup limited time promotional merchandising pages for adwords or email newsletters. the promotional products and messaging will show only during that time period and then disappear (though they're still available on the backend) fast loading times **Official Response from Search Spring:** > We're glad you're having a positive experience David. Feel free to reach out to our team if there's anything we can improve. ### 15. So much better than our previous search and filter partner **Rating:** 5.0/5.0 stars **Reviewed by:** Devon M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Athos Commerce?** Searchspring has been a vast improvement over our previous search and filter provider. The search logic is such a time and worry saver - we no longer have to manually accounting for plurals or every possible typos! And whenever I have a question or issue, our customer success manager and the support team have been incredibly helpful. **What do you dislike about Athos Commerce?** The only things I dislike are the need to reach out to Searchspring whenever we want to pull in a new data field to our feed (however, whenever I make such a request they respond quickly so it isn't a big issue, just more of an annoyance) and the inability to set the collapsed/expanded filters at the collection or search level in merchandising campaigns. **What problems is Athos Commerce solving and how is that benefiting you?** With our large and diverse product offering, we have a lot of ground to cover when it comes to product keywords and search terms. Searchspring's intelligent search logic automatically accounts for the vast majority of the word stemming, spelling variations, and typos we were manually having to account for before. We've saved much time and energy from just that feature alone! **Official Response from Search Spring:** > Thank you for the 5-star review, Devon! We’re grateful to have you as a valued customer. Please let us know if there's anything else we can help you with! ### 16. Excellent platform and great support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Athos Commerce?** Searchspring has really allowed us to take our on-site conversion optimisation to the next level. It's a platform that combines multiple functions which allows you to have a cleaner tech-stack. The team was amazing with their response times during the discovery and set up phase and I couldn't recommend them enough. If you're looking for a tool that will save you time, help with conversion, plus display the analytics you need to make better informed decisions for your business, I wouldn't look further. **What do you dislike about Athos Commerce?** No big downsides at all except that new clients should know that they will need to allocate adequate time to clean up their tagging systems internally to ensure they're utilising Searchspring to its full potential. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring has allowed us to optimise and save time merchandising our collections/products. We've always wanted to be able to A/B test the ordering of products and the platform has been great for that. For the first time we have been able to see analytics on our filters + better insight into our search, which has allowed us to optimise the site based on how customers actually shop/discover products. **Official Response from Search Spring:** > We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience so your review means the world to us! ### 17. Wonderful Experience for Customers and Business Web Operation **Rating:** 5.0/5.0 stars **Reviewed by:** Ji D. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Athos Commerce?** I've been using SearchSpring for the past three years in my company to manage many websites. Their marketing tool, including landing pages, search edit or category edit pages, is easy to use. The analytics tool, zero-result search, is also convenient for identifying and correcting zero-result inquiries. Their automated personal recommendation is also proving to be an asset without which we cannot do business. It has captured many web sales and is very customizable and easy to use. The Customer Service and Technical team are also very responsive and knowledgeable. My experience with SearchSpring has been excellent. It's an essential tool for CBC Group E-Commerce operations! **What do you dislike about Athos Commerce?** Honestly, I do not have any complaints about this application. **What problems is Athos Commerce solving and how is that benefiting you?** SearchSpring helps display relevant search results for customers, reduces zero-result searches, and provides an excellent tool for upselling. Our business has seen a great conversion rate from the Personal Recommendation tools and their easy to use landing pages. **Official Response from Search Spring:** > Your review made our day! We are excited to hear you have been seeing great conversion rates from our Personalized Recommendations feature. ### 18. Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Monique W. | Webmaster, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Athos Commerce?** They have monthly product townhall meetings, where they do a great job of explaining new features and how to use them. **What do you dislike about Athos Commerce?** It would be great if it were more affordable. **What problems is Athos Commerce solving and how is that benefiting you?** Klevu gives us an extremely efficient search feature. ### 19. Easy Interface and Great Service **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Athos Commerce?** The Searchspring platform is very easy to use and helps us accomplish our merchandising and product recommendation goals. We have been able to set up specific recommendation profiles for multiple touchpoints across and site with the help of our account rep Emily. Emily, as well as the whole Searchspring support team, is always available to help and provides quick answers to any issues we run into. **What do you dislike about Athos Commerce?** One feature we wish Searchspring offered is the ability to schedule merchandising changes or pinning products for a future date. This would help us to update our merchandising for sales or over the weekend. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring helps us to see patterns in search behavior and helps redirect customers to the right places on the site. Also, having personalized recommendations and a more tailored merchandising strategy helps keep our customers engaged for longer and increases CVR rates. **Official Response from Search Spring:** > Thanks for the review, Taylor. We are happy to hear your conversion rates have increased! ### 20. Searchspring Enables Expert Merchandising Tools Far Beyond What Most Ecomm Platforms Can Provide **Rating:** 5.0/5.0 stars **Reviewed by:** Sue H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2023 **What do you like best about Athos Commerce?** We recommend searchspring for for the following benefits it offers: 1) Focus on e-commerce - it's finely tuned to work optimally for shopping experiences 2) Flexibility and extensibility of the tool - the SDK and API's have enabled developers to get searchspring implemented quickly with the ability to tailor experiences toward each brand's unique requirements 3) Searchspring team's expertise - they have deep expertise to support the product and are very responsive. 4) Value - the tool has the most functionality at its pricepoint (hands down) **What do you dislike about Athos Commerce?** There is nothing I don't like about the tool but certainly there are opportunities to extend the tool in the future to make it even more powerful. I would love to see more pre-built integrations with ecommerce solutions (more customer service platforms and email service providers, specifically). There is a strong set of integrations that exists, but also some room for growth. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring fills big gaps with search and merch functionality that many ecommence platforms simply do not provide. The tool is more powerful and sophisticated than almost any ecommerce platform offers, and it also includes more functionality than many of its competitors. **Official Response from Search Spring:** > Thanks for the wonderful review, Sue. We’ll continue working hard to make every interaction with you exceptional and memorable. ### 21. Of all the dozens of vendors I've worked with over the years, far and away the best **Rating:** 5.0/5.0 stars **Reviewed by:** Rory O. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Athos Commerce?** The product is fantastic. But it's the service that sets them apart. I just know I can count on them. **What do you dislike about Athos Commerce?** downsides of searchspring, hmmm...the fact that I am having a hard time thinking of anything says something **What problems is Athos Commerce solving and how is that benefiting you?** 1. Relevant search. It's so hard to get right that building it in house is not an option for us. I've tried other vendors and they just don't have it. Searchspring gets it. 2. the ability to merchandise search and category. Every manager and merchant has an idea of what should appear where and in what order. SS makes it easy to implement that so we don't have to tell them "no". 3. Searchspring gives regular people the ability to manage content on the site. Which takes the burden of me as a dev. **Official Response from Search Spring:** > Thank you for the kind review, Rory! Thrilled to hear that you enjoy the product and the service - service os one of the cornerstones of our values. Glad this comes through in your interactions with the team! ### 22. SearchSpring is a Gamechanger **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Athos Commerce?** Their search, merchandising and reporting tools have helped us make fast data-driven decisions. We can make changes easily and if help is needed, their support team and our dedicated customer success manager are quick to respond. Searchspring helps us enhance our shopper journey by improving search results, and their merchandising features give us control over what shoppers should and shouldn't see. Plus the interface is super easy to use on their backend to set up campaigns, and their team is always quick to respond if any questions arise! **What do you dislike about Athos Commerce?** None, everything has been great and super easy to use. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring helps us streamline and provide a better overall shopping experience, while also allowing us to highlight products that need some love or we've seen our customers searching for more. **Official Response from Search Spring:** > Thanks for sharing your rating with us and the community, Danielle! ### 23. Merchandising is amazing, search on the other hand we are struggling **Rating:** 4.0/5.0 stars **Reviewed by:** Augustė J. | E-commerce and IT project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Athos Commerce?** Merchandising easy to use and works good. **What do you dislike about Athos Commerce?** Search tool is not always working the way it should - it might be a language barrier **What problems is Athos Commerce solving and how is that benefiting you?** merchandising solves items organising in all beneficial ways ### 24. Performance Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Lynn M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Athos Commerce?** Search Spring takes all the heavy lifting off both our former Magento elastic search & our catalog changes during new product & promotion launches resulting in a much-improved system performance. **What do you dislike about Athos Commerce?** We have heavily integrated our shopping experience with the many features that Search Spring has to offer. So if they experience systems down (and that has been a rare occurrence), our commerce site is dependent on Seach Spring resolving the issue expediently. **What problems is Athos Commerce solving and how is that benefiting you?** Besides the purposes included above, a massive benefit of Search Spring has been our ability to prep for product launches & promotion launches far in advance of the actual launch time. We are able to set up all our SKUs in our sales platform and see them on the SS dashboard to create scheduled campaigns. They don't appear on our front-end website until we remove the "SS exclude" attribute. This doesn't impact the Magento catalog, ensuring the performance cache is not affected when products are live, and multiple users rush our site and checkout simultaneously. The heavy lifting is on Search Spring. We have leveraged the SS tool to fancy our category & search pages as we wish, from display to CTA buttons. **Official Response from Search Spring:** > Thank you for your review, Lynn. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. ### 25. Superb for large catalogues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Athos Commerce?** Relevance based shopping is super targeted to the user **What do you dislike about Athos Commerce?** Analytics are limited as purchases are misrepresented, could use further development **What problems is Athos Commerce solving and how is that benefiting you?** Primarily helping with intelligent search, our catalogue is over 13000 skus ### 26. Insightful, Helpful and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Athos Commerce?** What I like the most is how communicative, responsive and friendly our rep is at Searchspring. Having that help and identifying opportunities helps me not miss a beat! This platform is very easy to use and helps me accomplish my merchandising goals! being able to schedule, move product around and create specific rules is incredibly helpful and impactful. **What do you dislike about Athos Commerce?** Not that I dislike the platform at all! Just can't wait to see how much more we will be able to do with updates and analytics. A few enhancements I'd like to see is more grid capabilities, enhanced custom landing page capabilities, and a little more insights for search and merching but overall it's incredibly awesome! **What problems is Athos Commerce solving and how is that benefiting you?** Helps us provide a much better shopping experience through customer journeys through product landing pages and search! Site search for us is huge and has helped idenitfy opportunities to help the consumer find what they are looking for as well as provide feedback to buyers and product team. **Official Response from Search Spring:** > Your feedback made our day! We are ecstatic to hear that Searchspring helps you accomplish your merchandising goals. ### 27. Searchspring Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Athos Commerce?** Searchspring is a robust search and merchandising platform that allows our customers to find products quickly and effortlessly. Adding in personalization takes it to the next level. It works well enough out of the box so merchants can be up and running quickly. Once live, a merchant can invest as much or as little time in the management console. The more you fine-tune, the better the platform becomes. The level of support is the icing on the cake! **What do you dislike about Athos Commerce?** There isn't anything specific to dislike about Searchspring. Top of mind, there has been only one instance where SS could not apply desired functionality, but it was related to our implementation. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring's offerings help our brand deliver a personalized experience while also helping guide customers to find what they are looking for. Site Search is an essential feature on our site; we have found that many customers engage with search when they want to find a product on the site quickly. Personalization improves relevancy, puts product recommendations in front of customers and creates a unique shopping experience. Merchandising allows us to create custom landing pages and arrange or boost products we want customers to see. All of this combined increases cart size, conversions, and happier shoppers. **Official Response from Search Spring:** > Wow! We are blown away by your review! We are happy to hear you are experiencing an increase in cart size, conversions, and happier shoppers. Please feel free to reach out at any time if you need assistance. ### 28. User-friendly, Always adding great new features, Wonderful Support, Improved our website experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Athos Commerce?** Page merchandising was a game changer for us. Saves us so much time! We also use the inline banners, personalized recommendations, spell correction, query replacement, custom filtering options and so much more. Searchspring strategizes with us to help us use their platform in ways that make sense for our site, and their dev team has been great to work with when we need something changed or built. Highly recommend Searchspring, especially if you don't have an in-house development team to install and maintain a search and discovery platform. **What do you dislike about Athos Commerce?** As Searchspring releases new features, reporting isn't always immediately available for those features. We love seeing reports, so my only suggestion for improvement would be for their reporting capabilities to catch up with their new feature releases **What problems is Athos Commerce solving and how is that benefiting you?** Our collection pages are now merchandised based on inventory levels and best-selling items rather than "Newest to Oldest" or being manually sorted by a member of our team. Saves us so much time & provides a much better shopping experience for our customers. Our site search now provides much more relevant results and allows us to customize search results when needed. And we're able to provide personalized product recommendations to our customers both on site & in our emails (through a Klaviyo integration) which is so valuable. **Official Response from Search Spring:** > We sincerely appreciate your valuable feedback. Your satisfaction is what drives us! ### 29. A Wonderful Asset **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica L. | Ecommerce & Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Athos Commerce?** Searchspring offers invaluable resources for personalizing your website, including inline banners, reporting, and search customizations. If there are questions on how to use a tool, the customer success managers are accomodating, helpful, and responsive. If something is needing to be fixed, the dev team acts quickly. **What do you dislike about Athos Commerce?** There could be more reporting with inline banners. Knowing which banners our customers are noticing and clicking would be incredibly helpful. It also seems that spell corrections could work better. **What problems is Athos Commerce solving and how is that benefiting you?** With Personalized Recommendations, we learn what is driving our customers to purchase. We can also use it as a tool for upselling. **Official Response from Search Spring:** > Thanks for sharing, Jessica! We have reported your feedback on inline banners to our product team. Please don’t hesitate to reach out if there’s anything else we can assist you with. ### 30. Finally - User focused Search that GROWS revenue! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristi w. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Athos Commerce?** As an implementation consultant, Searchspring is one of my favorite applications to recommend. It is packed full of business tools focused on capturing user behaviors and putting them immediately to use. This allows for quick fixes with the ability to plan out long term strategy. **What do you dislike about Athos Commerce?** Nothing yet - every suggestion I have made to date has been thoughtfully implemented. Customer support and customer success teams are superb! **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring has allows various teams to break down user search behaviors and turn them into opportunities in assisting users to find what they need with precision. **Official Response from Search Spring:** > We are honored by your wonderful review Kristi. Your satisfaction is our ultimate goal. ### 31. We can't use it (or we can in a very limited capacity) but are beholden **Rating:** 0.0/5.0 stars **Reviewed by:** Leslie T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Athos Commerce?** Nothing, the experience as a whole has been negative. From aggressive sales, not the most helpful onboarding and implementation team. **What do you dislike about Athos Commerce?** Sales team was aggressive, they sell it as incredibly compatible and that it works as we need it to. However, because they don't offer a trial (for implementation), you can't see if there are compatibility issues (and their team is not good at articulating the features/how it works) until the agreement is signed. Since then, we've discovered that we can't use it (if we do, it's in a limited capacity), but we can't get out of the contract either. And the team is not helpful in getting us to a solution and you're kind of treated more so as a burden than a customer (ex: asked for documentation on all the features and how they work - got a link to matrix and when someone walked us through the backend, it was laughable) So definitely not advisable for cost-conscious start-ups - better to use a native (to your eCommerce platform -- Commerce or Shopify have built-ins) solution. **What problems is Athos Commerce solving and how is that benefiting you?** Nothing, its actually increased our internal developer workload to find solutions (would have been easier for us to build something custom) **Official Response from Search Spring:** > Hi Leslie! We're so sorry to hear about your experience so far with Searchspring. If you still feel the same way as when you initially wrote this review, please reach out to your Customer Success Manager right away to talk about this and so we can make improvements. If you don't feel comfortable reaching out to CS, you can reach out to me at marketing@searchspring.com and we'll help address your concerns. ### 32. Satisfied with SearchSpring so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Athos Commerce?** I like the capabilities of Search Spring a lot and I do feel like they are the best in class for smart merchandising. I think the different variables with which you are able to customize the ordering of products on PLPs coupled with the ability to customize the visual appearance of PLPs is a huge benefit to any DTC brand. **What do you dislike about Athos Commerce?** I wish the platform was a little easier to use and a little more intuitive. Sometimes the back end can feel like you need to understand HTML in order to use it. I think the platform couple benefit from a behind-the-scenes facelift. I also think its compatability with other Shopify apps could be improved. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring provides our customers with better internal search results and helps us customize and optimize our PLP merchandising, ultimately enhancing the customer experience onsite. **Official Response from Search Spring:** > Thanks for the review! It sounds like Searchspring is helping to provide a better customer experience, and we love to hear that! If you ever find yourself a little stumped by something in the Searchspring dashboard, please don't hesitate to contact your CS Manager. We're always here to help! ### 33. Easy to use, easy to integrate- great results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Athos Commerce?** We've reduced our overheads to manager search, merch and recommends on site. Great team to work with. Great result **What do you dislike about Athos Commerce?** Segmentation based on defined users. Export reporting to excel **What problems is Athos Commerce solving and how is that benefiting you?** Accurate reporting Accurate results for customers Reducing staff overheads ### 34. Searchspring elevated User Experience on our site **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Athos Commerce?** Customer Support, Ease of Use, Extra features **What do you dislike about Athos Commerce?** Some of our customizations don't allow us to use all of Searchspring's features but that's more on us than on them. They have a lot of great features, but reporting on banners & recommendations could be better **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring helps us merchandise our pages. We don't have to sort by best-selling products or new arrivals. We can create rules that make sense for our site. Our search has improved 100%. Their developers matched our site theme and added new filtering features, not to mention how accurate the search results are now. The personalized on-site recommendations improve customer experience and conversion rate. **Official Response from Search Spring:** > We are so glad you've had a positive experience with Searchspring. Your support is invaluable to us. Looking forward to our continued relationship! ### 35. Very useful tool and top-notch customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Trang V. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Athos Commerce?** Searchspring also has excellent customer support, especially Gabriel and the support teams are very responsive and helpful throughout any troubleshooting and new feature integrations. **What do you dislike about Athos Commerce?** The only thing is the loading time for viewing each report takes a long time to load, it would be nice if it could load faster **What problems is Athos Commerce solving and how is that benefiting you?** Product recommendations with personalized features have seen positive results in increasing our AOV, and keeping the customer on the site longer. The product merchandising feature allows me to merchandise more efficiently by applying rules to automatically boost and display our products. It has saved me time and helped our site convert more sales. E-commerce, with the improvement of spell correction, also helps us reduce the number of zero search results. **Official Response from Search Spring:** > Your review motivates us to keep pushing forward. Thank you, Trang! ### 36. Great Product Overall, Communication Opportunity for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Molly S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Athos Commerce?** The product itself is best-in-class. Very much appreciate the continued improvements and additional functionality added to the core product. **What do you dislike about Athos Commerce?** Communication has always been an area that could use improvement. With the recent hires, I see that this may improve, but it's important the clients feel like they are a priority and have timely responses. Multiple times reached out to SS to ensure an client's email gets a reply, as we hadn't heard anything in over a week. Proactive communication when a resource will be out and handoff to a POC while the resource is out will greatly help with this. **What problems is Athos Commerce solving and how is that benefiting you?** Great filtering and merchandizing capabilities. **Official Response from Search Spring:** > Thank you for your feedback, Molly. We have shared your feedback with the CS team so we can continue to improve any gaps in communication. If you're still having trouble reaching someone, please email us right away at marketing@searchspring.com so we can forward your info and concerns to the appropriate person immediately. ### 37. So supportive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Athos Commerce?** We were definitely a little nervous moving to a new merchandising platform but Searchspring has proved to be a great platform and reasource! We feel so supported by the team - any challenge we have given them, they have been quick to resolve! **What do you dislike about Athos Commerce?** The learning curve on the platform was a lot, but after a couple of weeks our team feels confident on it and not to mention, the Searchspring team made themselves very available for any questions! **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring allows us to automate our merchandising and create a richer search experience all in one. Instead of manual click and drag methods we're able to use metric based rules for our search and merchandising **Official Response from Search Spring:** > Thank you for the review! We are incredibly proud of our Customer Support team so we're so happy to receive your positive feedback! We are also happy to hear that your merchandising is simpler and less manual. Please let us know if there's anything we can help you with! ### 38. Search Spring is effective and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Athos Commerce?** Search Spring has a very straightforward interface and the merchandising tools provided make it easy to judge the effectiveness of a new implementation. The support is also great. **What do you dislike about Athos Commerce?** I would like more visibility on how the personalization features function. **What problems is Athos Commerce solving and how is that benefiting you?** Aside from the native sorting tools from Shopify, Search Spring allows us to add boosting rules and personalized merchandising. We also utilize their collection page banner feature and have set up recommended product widgets across our site. **Official Response from Search Spring:** > We’re really grateful and appreciate you taking the time to share your rating with us! It's wonderful to hear that you are enjoying Searchspring's merchandising and personalization suites so much. Please don't hesitate to reach out to your Customer Support Manager to learn more about our personalization functions and how they can help you convert more. You can also email us at marketing@searchspring.com and we can get you in touch with the right person for your questions! ### 39. Amazing tech with equally first class development and support! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | eCommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Athos Commerce?** Searchspring helps us optimize our customer experience on-site primarily via the easy-to-use and algorithmic merchandising tools. The icing on the cake is their first-class team, who are constantly working through solutions with us, ready to support, and possess the ability to change code around our complex data needs. **What do you dislike about Athos Commerce?** No significant dislikes to speak of. You get what you pay for, and Searchspring is worth the investment. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring solves the issue of manual merchandising with the ability to pin products where desired for aesthetic purposes, such as pinning a certain yardage on each line or a key collection to the top of a PLP. Beyond that, the boost rules provide automatic merchandising to ensure on-site real estate is being maximised. Searchspring also powers various other parts of our site with clever solutions that would have been extremely difficult to perform otherwise. ### 40. Finding solutions by considering all suggestions and incorporating what works best for your business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Athos Commerce?** Searchspring offered a variety of features we haven't had that enable us to work toward a core company goal of getting the correct products to our customers at the time they are looking for them. **What do you dislike about Athos Commerce?** We went through a difficult reintegration process with Searchspring after upgrading our website platform, which was heavily delayed and had a lot of errors. The ongoing remediation process has resulted in extra work for our team. **What problems is Athos Commerce solving and how is that benefiting you?** We want to ensure our customers are finding what they are looking for and be able to recommend complimentary products to increase average ticket sales accurately. **Official Response from Search Spring:** > Thank you for taking the time to leave us feedback. If there’s anything else we can improve, please let us know. ### 41. Solid Platform with Excellent Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Athos Commerce?** I really appreciate the continuity in support from implementation through day-to-day operation. It's an easy-to-learn platform with so many of the merchandising tools we need to supplement our Shopify store. But the tech support, responsiveness, and professionalism of its team is truly unmatched by any other partner I've worked with in the e-commerce space. **What do you dislike about Athos Commerce?** There are a few things they could improve to make editing campaigns in bulk more efficient. **What problems is Athos Commerce solving and how is that benefiting you?** Being able to merchandise collections, set sort/boost rules at both the global and micro levels, tweak search results to best serve our fans, and showcase promotional banners where and when we want to. **Official Response from Search Spring:** > We’re happy to see that you have a 5-star experience with Searchspring and are making great use of our merchandising features! ### 42. Great search tech & wonderful support team **Rating:** 4.0/5.0 stars **Reviewed by:** Jon J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Athos Commerce?** The search admin tools are easy to use, but it was the customer support that was my best experience. **What do you dislike about Athos Commerce?** It got a lot more expensive as our business grew. I am not sure if I really had visibility to the expanding cost. **What problems is Athos Commerce solving and how is that benefiting you?** We did not have any search functionality before we started working with searchspring. **Official Response from Search Spring:** > Thank you so much for taking the time to leave us a review! Your feedback is valuable and we look forward to working with you more! ### 43. Does the job...well **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Athos Commerce?** For me, reporting is one of Searchsprings' best features, from analysing our Google Analytics and giving us quick headlines, to more in-depth analysis of products themselves. **What do you dislike about Athos Commerce?** I find Searchspring to be a touch unreliable. I find more often than not reports don't load the date ranges I want, and we do occasionally have a drop in reporting. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring supports our search. This works for us as the implementation and the dashboards are so easy to use. It's also great to have the support team on hand to help with any issues. **Official Response from Search Spring:** > Thank you for your review. We’re so happy to hear that you are enjoying our search and reporting features! We are sorry to hear that you are having some issues with date ranges and drops, however. We'd love to hear more about it. If you'd like to talk more and provide more feedback, please reach out to your Customer Success Manager. :-) ### 44. Would Recommend Searchspring To Everyone. **Rating:** 5.0/5.0 stars **Reviewed by:** Grace R. | Ecommerce Product Merchandiser, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2023 **What do you like best about Athos Commerce?** Great communication with the Search Spring team, always there to help when we need them and happy to troubleshoot any issues we have. Also very proactive in helping get new initiatives off the ground and finding solutions to any on-site issues. **What do you dislike about Athos Commerce?** Would love them to control our PLP's as well as PDPs as I find their platform much easier to use than other systems. Would also like to see more info about our products in landing pages (same as we do when products are in categories). **What problems is Athos Commerce solving and how is that benefiting you?** Merching has become a lot easier for me, they have helped create many boost rules which allow me to let the system merch as opposed to manual pinning. Auto Population of certain categories has been great, again cutting down on manual work for myself. ### 45. 1 Year in and the experience has been amazing so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Athos Commerce?** The product is robust and extremely easy to navigate and use. What cannot be done out of the box can be implemented smoothly and skillfully by the support and dev team. After deployment, there is a close relationship with Customer Success and questions/concerns/requests are replied to and addressed quickly...always! Gabriel Tome has been fantastic to work with and is a tremendous asset to the Search Spring team. Thanks, Gabriel, and Thank you Searchspring! **What do you dislike about Athos Commerce?** Not much at all to dislike. Maybe I'd make some tweaks to match scoring algo. **What problems is Athos Commerce solving and how is that benefiting you?** Improving search and category merchandising. **Official Response from Search Spring:** > Thank you for choosing Searchspring and for the wonderful review! ### 46. Absolute game-changer for any ecomm business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Athos Commerce?** I wholeheartedly recommend Searchspring to any e-commerce business looking to enhance their search functionality and optimise their merchandising efforts. Its powerful features, ease of use, and excellent customer support make it a must-have tool for improving customer experience and driving sales. Searchspring has undoubtedly become an integral part of our e-commerce success story. **What do you dislike about Athos Commerce?** There's nothing I dislike about Searchspring! **What problems is Athos Commerce solving and how is that benefiting you?** Problems SS helps us solve... - merchandising PLPs using boost rules to make sure the products are ordered in the most effective way (also being able to change the boost rules on a search and/or collection base) - customising filters so customers can find the products they are looking for - uses personalisation to reccomend the right products to the right customers - in-line banners to provide more information and add value to PLPs. **Official Response from Search Spring:** > We wholeheartedly love this review and are blown away by your kind words! It's so great to hear how much you are enjoying Searchspring's search, merchandising, and personalization! Please let us know if there's anything more we can help you with! ### 47. Great vendor to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2023 **What do you like best about Athos Commerce?** Searchspring allows us to delivery a seamless on-site search experience to our customers. It is a powerful platform for setting up synonyms, search merchandising and gives us detailed reports of how our customers are engaging with search. Their customer support team is also always quick to answer and super helpful. **What do you dislike about Athos Commerce?** There is nothing I necessarily dislike about Searchspring but there are definitely opportunities for improvement within the platform for the future! **What problems is Athos Commerce solving and how is that benefiting you?** On-site search, allowing customers to find what they are looking for easily and pushing them to convert faster. **Official Response from Search Spring:** > Thank you for the positive review. Looking forward to growing our capabilities to serve you better!! ### 48. Great tool, lots of merchandising opportunities! **Rating:** 3.5/5.0 stars **Reviewed by:** Casey R. | DTC Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Athos Commerce?** Their suite of products is verse and industry-leading! On top of the great product, their support team is accommodating! **What do you dislike about Athos Commerce?** I don't have any complaints about Searchspring. **What problems is Athos Commerce solving and how is that benefiting you?** Searchspring is helping us create a more robust search strategy for our consumer base. **Official Response from Search Spring:** > Thank you so much for taking the time to leave us feedback, Casey! ### 49. Great product with amazing support by customer success lead **Rating:** 4.0/5.0 stars **Reviewed by:** Cora S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Athos Commerce?** The tool offers great features, and the user interface is easy to use. Excellent support by our customer success manager Jacinda Delaney. She is amazing and always super helpful. Very proactive and trying to get the best out of the tool for our websites. **What do you dislike about Athos Commerce?** Not being able to assign a campaign to multiple categories - if you want to display a banner in more than one category, you would have to create individual campaigns for every single category. **What problems is Athos Commerce solving and how is that benefiting you?** The way AI can merchandise the category and search pages plus us having the control to pin products. Creating synonyms and being able to manage the zero results searches. ### 50. Sweet app functions but difficult implementation **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Athos Commerce?** I enjoy the ability to customize the experience for our customers and an easy-to-use dashboard for users. Browsing speed is faster then ever. **What do you dislike about Athos Commerce?** Implementation with the Searchspring team was very difficult and took four months longer than planned to launch. Another critical issue is indexing delays and not being to do full indexes live **What problems is Athos Commerce solving and how is that benefiting you?** It offers filters and filter functionalities that we did not use to have to benefit our client experience and lets do custom merchandising campaigns which helps us improve our conversion rates. **Official Response from Search Spring:** > Thanks for the feedback! It's wonderful to hear about all the merchandising and search features that are helping to improve conversion rates! We have shared your feedback in implementation with the Implementation Team so we can improve this process! ## Athos Commerce Discussions - [What is Klevu used for?](https://www.g2.com/discussions/what-is-klevu-used-for) - 1 comment - [View Athos Commerce pricing details and edition comparison](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+08%3A28%3A50+-0500&secure%5Bsession_id%5D=44fe8ede-f3a6-47c5-8e88-d87046dcbbc8&secure%5Btoken%5D=c74e96c47b41d25d8226af832d521044f75f384afc34d9b6bc54bccb882b2f39&format=llm_user) ## Athos Commerce Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## Athos Commerce Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Integration** - Import - Export - APIs **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Merchandising** - Product Recommendations - Product Search - Product Display - Web Content Management **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Agentic AI - Site Search** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Templates** - Library - Customization - Optimization **Store Management** - Localization - Marketplaces **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Reports & Analytics - Customer Data **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Integration** - E-Commerce - PIM - Merchadising **Generative AI** - AI Text Generation **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Multichannel** - Web - Email - Mobile **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI - Site Search** - Text Generation - Text Summarization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Athos Commerce Alternatives - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (429 reviews) - [Nosto](https://www.g2.com/products/nosto/reviews) - 4.6/5.0 (226 reviews) - [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) - 4.8/5.0 (420 reviews)