---
title: Athos Commerce Reviews
meta_title: 'Athos Commerce Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 221 reviews by the users' company size, role or industry
  to find out how Athos Commerce works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 221
  scale: '5'
date_modified: '2026-08-04'
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  name: Analytics Tools & Software
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---

# Athos Commerce Reviews
**Vendor:** Athos Commerce  
**Category:** [Site Search Software](https://www.g2.com/categories/site-search-software)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 221
## About Athos Commerce
Athos Commerce is the only all-in-one intelligent discovery platform that connects shoppers to the right products across whatever channel they are shopping. More than 2,700 of the world’s leading brands, including Adidas, Samsung, Rakuten, New Balance, Burberry, LVMH, Clarins, and Yamaha, trust Athos Commerce’s AI-powered search, merchandising, personalization and product feed management products to increase conversion rates and accelerate revenue growth while reducing costs through improved efficiency. Athos Commerce has a proven ecommerce heritage that started in 2007 and operates across North America, Europe and Asia-Pacific. For more information, visit athoscommerce.com. The target audience for Athos Commerce includes retailers of all sizes looking to optimize their online presence and improve customer engagement. Whether a small boutique or a large-scale retailer, businesses can leverage Athos to enhance their ecommerce strategies. The platform is particularly beneficial for those seeking to streamline their operations and provide a more personalized shopping experience, which is increasingly important in today’s competitive market. Key use cases for Athos Commerce include improving product discoverability through advanced search capabilities, enabling retailers to present their products in a way that resonates with their target audience. The merchandising tools allow brands to curate collections and promotions effectively, ensuring that customers are presented with the most relevant products based on their preferences and shopping behavior. Additionally, the personalization features help tailor the shopping experience to individual users, enhancing customer satisfaction and loyalty. Athos Commerce offers several key features that set it apart in the ecommerce landscape. Its robust reporting capabilities provide retailers with actionable insights into customer behavior and sales performance, enabling data-driven decision-making. The platform’s Product Data Management system ensures that product information is accurate, consistent, and easily accessible, which is crucial for maintaining a professional online storefront. By integrating these functionalities into a single platform, Athos Commerce simplifies the management of ecommerce operations, allowing retailers to focus on growth and customer engagement. Overall, Athos Commerce stands out as a specialized solution for retailers looking to enhance their ecommerce capabilities. By providing tools that are specifically designed for commerce, it empowers brands to create engaging and effective shopper journeys that not only meet customer expectations but also drive sales and revenue growth.



## Athos Commerce Pros & Cons
**What users like:**

- Users appreciate the **impressive search efficiency** of Athos Commerce, enhancing product discovery and personalization significantly. (43 reviews)
- Users praise the **responsive customer support** and expertise of the team, enhancing their overall experience with the product. (42 reviews)
- Users appreciate the **ease of use** of Athos Commerce, allowing quick setup and effortless management for all skill levels. (38 reviews)
- Users value the **impressive search capabilities** of Athos Commerce, enhancing product discovery and shopping experience effortlessly. (36 reviews)
- Users commend Athos Commerce for its **impressive merchandising capabilities** , enhancing product placement and saving valuable time. (26 reviews)
- Helpful (21 reviews)
- Recommendations System (21 reviews)
- Search Technology (21 reviews)
- Features (20 reviews)
- Search Quality (20 reviews)

**What users dislike:**

- Users find **feature deficiencies** in Athos Commerce, with irrelevant options and limited access on lower-tier plans. (15 reviews)
- Users note the **missing features** in Athos Commerce, particularly in personalization and category merchandising compared to competitors. (12 reviews)
- Users find Athos Commerce **expensive** as costs grow significantly with business expansion and customization needs. (9 reviews)
- Users find the **lack of customization** in Athos Commerce limits their ability to personalize and optimize their experience. (9 reviews)
- Users express frustration with **limited features** , finding it inadequate for team needs and lacking insightful capabilities. (9 reviews)
- Users note the **high learning curve** of Athos Commerce, making initial setup challenging but manageable with support. (8 reviews)
- Users find the **learning curve steep** with Athos Commerce, especially when navigating advanced features and merchandising tools. (8 reviews)
- Users report experiencing **poor customer support** , with slow responses and unsatisfactory assistance complicating their experience. (7 reviews)
- Users caution about a **steep learning curve** with Athos Commerce, noting complexities that can feel overwhelming initially. (7 reviews)
- High Subscription Costs (6 reviews)

## Athos Commerce Reviews
  ### 1. Fantastic Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitchell S. | Front End Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Athos Commerce?**

Honestly, the product works great. But the people I work with over at searchspring are some of the nicest people. Response times are quick, and they're willing to do just about anything to help.

**What do you dislike about Athos Commerce?**

There's nothing I dislike off of the top of my head.

**What problems is Athos Commerce solving and how is that benefiting you?**

We have thousands of products on the site, and the internal search is a massive part of the success of our customers.

**Official Response from Search Spring:**

> Thank you for your review, Mitchell! We are thrilled that you enjoy Searchspring so much. Even more thrilled that the Searchspring team is so responsive and helpful. That's core to our culture. Glad it comes through in interactions with you and your team!

  ### 2. Great Product For Large Feeds

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phil E. | Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about Athos Commerce?**

The customizable aspect is the best. Algorythms can do a lot of the work but we cannot ignore the human metric.

**What do you dislike about Athos Commerce?**

On some sites it does look a little unnatural to the site. It almost looks like an Iframe instead of the site.

**What problems is Athos Commerce solving and how is that benefiting you?**

With so many attributes in our product line it can be difficult for some users to find what they want

**Official Response from Search Spring:**

> Thank you for the review, Phil! We are thrilled that you enjoy working with Searchspring. You are right, algorithms are wonderful, but the human element is equally, if not more, important. Glad our team of humans is helpful!

  ### 3. The best ecommerce search out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robbie H. | Vice President Of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Athos Commerce?**

Their search is hands down a game changer for ANY ecommerce website. On top of that their service provided and technical support is top notch.

**What do you dislike about Athos Commerce?**

That I didn't find them sooner and was paying another vendor more money

**What problems is Athos Commerce solving and how is that benefiting you?**

We needed a better search for our store. We are working with their other programs now.

  ### 4. Been with these guys since the beginning...smartest internal site search there is.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2021

**What do you like best about Athos Commerce?**

They proactively contact me when there is something wrong. 
They have machine learning.
They allow me to drag and drop.
They allow query replacements.
When their system doesn't do something I need, they give me the time to describe it and then they begin offering it.

**What do you dislike about Athos Commerce?**

Um...really, nothing at all. If anything, my other systems that we need SearchSpring to integrate with sometimes fail to live up to the standards of SearchSpring.

**Recommendations to others considering Athos Commerce:**

Have your product data in good shape. If it isn't, it isn't the issue of the site search provider. It is your fault.

**What problems is Athos Commerce solving and how is that benefiting you?**

SearchSpring counters customer dissatisfaction and frustration.

**Official Response from Search Spring:**

> Thank you for the kind review! We are so glad you find value in Searchspring. Exciting to have been with you since the "beginning" - like a superhero origin story!

  ### 5. Strong Search and Product Merchandising with Flexible Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jorge B. | Web Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2021

**What do you like best about Athos Commerce?**

Having used various search/merchandising tools previously, including apps on other projects/eCommerce platforms, Klevu stands out because of its flexible nature when it comes to integration. Klevu's quick installation for Shopify Plus works well, integrating within the platform to get up and running quickly. Insights and merchandising are tied to the app, though I'm reviewing Klevu more so from a technical and development position.

There's also a new "JSV2" product that allows for deeper integration into the platform, essentially allowing for complete control over the look and feel. For those using the standard Klevu functionality, I do like the functionality that the Klevu team has introduced into our setup specifically. Bespoke features - when it comes to algorithm and data collection, have been implemented quickly.

The Klevu team overall, from support to client success, is solid. It may take some time for certain specific issues to be ironed out, but the team is dedicated and quick to respond to any issues.

**What do you dislike about Athos Commerce?**

The biggest challenge with Klevu so far has been data collection due to the bespoke and more custom nature of our business. We have specific rules and merchandising requirements that have made some of the more granular functionality harder to implement. 

Klevu's team, however, has been responsive and quick to get to where we need to be, but the need to customize some merchandising rules beyond what's out of the box has meant it has taken longer to become fine-tuned.

Another challenge has been front-end loading - lazy load, for example, is available but not fully working with pagination, nor is the ability to preserve filtered attributes when clicking the "back" button. These UX improvements were implemented by Klevu quickly, but it is certainly one to improve in the core platform.

The JSV2 product does allow for complete control over functionality, but it would need more developer input.

**Recommendations to others considering Athos Commerce:**

Klevu is quick to set up and use its out-of-the-box features, from search to merch. The team is also working on adding personalizing and recommendation features, which we haven't used, but it's good to see. For those considering Klevu, from a technical perspective, I would view any bespoke rules and automation needed, plus how flexible the front-end needs to be, as this will influence how long it may take to get up and running.

**What problems is Athos Commerce solving and how is that benefiting you?**

Klevu's algorithm and fine-tuning have allowed us to create a robust user experience, putting our products and categories at the forefront of the website. Fine-tuning the logic has taken some time, but we are moving towards a better overall solution. 

Search conversion has worked well - with good growth and usage. It's an area that we haven't taken much manual tuning (compared to curated category pages), so it has been working well out of the box.

  ### 6. Great Search tool, Merchandising tool and much much more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie O. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Athos Commerce?**

We initially came to search spring to help provide a better search experience on site for our customers. We also liked their ability to merchandise product on site and create custom merchandising campaigns. Search spring ended up be the solution to many of our on site needs and we absolutely love them for it. We have customizable site filters, intelligent search which can also be controlled and merchandized. We were able to add helpful design elements to our category pages to help site navigation. Now we are adding their intuitive product recommendation functions that are personalized to the user. Our site has become much more user friendly to navigate and has also been a great tool for on site marketing. We get in depth reporting built in which has helped us craft informed site campaigns and helped lead customers to results more often.

**What do you dislike about Athos Commerce?**

Currently when an update is made to a campaign or a change is made to products in the back end, you are required to Index to see the changes go live. That process can slow down changes live on the site. We are told that this year that time lag will be instantaneous.

**Recommendations to others considering Athos Commerce:**

They are a great choice! We are very happy clients and we are looking forward to many more years partnered with them. We are soon rolling our their personalized recommendations feature and we are constantly impressed with the tools they provide us.

**What problems is Athos Commerce solving and how is that benefiting you?**

Faceted Search, on site merchandising and marketing, customized search results and marketing, redirecting zero search results to a page with opportunity to market a similar product. Helping fine tune customers search results with the use of synonyms. Some UX issues were also solved such as highlighting new products with a "new" tag. Informing customers of additional colors available. 
Creating banners on site to help promote sales, inline category page marketing, custom collection assortment pages.

  ### 7. Very good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about Athos Commerce?**

The quality is very good, so customers really enjoy the experience

**What do you dislike about Athos Commerce?**

Not much, it is quite expensive we find.

**What problems is Athos Commerce solving and how is that benefiting you?**

Conversion rate

  ### 8. Searchspring user experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2021

**What do you like best about Athos Commerce?**

Searchspring is very user-friendly. It has many different features which allow me to amend the site depending on the company's requests quickly.
My Customer Success Manager, Colleen Schneider, is brilliant. She clearly explained how to interact with the platform, and thanks to her, it was straightforward for me to start to use Searchspring.

**What do you dislike about Athos Commerce?**

Not much to say. The downside of using Searchspring is that sometimes I could not understand things on my own as I am not sure there is a sort of academy.

**What problems is Athos Commerce solving and how is that benefiting you?**

It allows me to merchandise the different categories, copy campaigns on the other stores, create redirects, monitor the zero result searches, query replacements and many other things.

**Official Response from Search Spring:**

> Thank you for writing a review of Searchspring! We are thrilled that your experience with the product has been great. And, you are right, Colleen is brilliant. We are lucky to have her on the Searchspring team!

  ### 9. The Best Decision We've Made

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Athos Commerce?**

They are always innovating and thinking about the best ways to help our business. With the addition of product recommendations tool they have become one of our most valuable partners.

**What do you dislike about Athos Commerce?**

Honestly, not much. They are super responsive to new product requests and their support team is quick and effective.

**What problems is Athos Commerce solving and how is that benefiting you?**

The main reason we joined SearchSpring was to give us intelligent and dynamic product merchandising. They have allowed us to set rules based on availability, selling and newness, automating merchandising across multiple collections. Recently we implemented product recommendations to personalize recommended items in multiple locations on our site.

**Official Response from Search Spring:**

> Thank you for the review! So excited to hear that your experience has been "the best." Looking forward to our future together!

  ### 10. Seamless integration & amazing application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane R. | Ecommerce Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about Athos Commerce?**

Being able to automate merchandising campaigns on our collections has been invaluable. The integration process was seamless.

**What do you dislike about Athos Commerce?**

We haven't found anything to dislike about this application.

**What problems is Athos Commerce solving and how is that benefiting you?**

Automating campaigns for our collections

**Official Response from Search Spring:**

> Thank you for your review of Searchspring, Shane! Cheers to automated merchandising!

  ### 11. Flawless Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2021

**What do you like best about Athos Commerce?**

I enjoy being able to see our 0 result search terms. This has allowed us to pinpoint what we are missing from our catalog as well as items we need to adjust wording on.

**What do you dislike about Athos Commerce?**

There isn't anything I dislike to be honest. I am just excited to see what features can be added that I didn't know I needed.

**Recommendations to others considering Athos Commerce:**

Try it, you won't regret it

**What problems is Athos Commerce solving and how is that benefiting you?**

Our search actually works now. We have a complex database unlike many e-commerce sites and in the past, our search function was not detailed enough to help us display proper results. We can customize what we want our customers to see with a few clicks.

  ### 12. Klevu - good search platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Athos Commerce?**

The ease of configuring search and curaing the experiences for your customer

**What do you dislike about Athos Commerce?**

YOU CANNOT REALLY WORK ON GETTING OTHER CUSTOMER EXPERIENCE ELEMENTS UNDER  CONTROL SUCH AS FACETS

**Recommendations to others considering Athos Commerce:**

This is a great tool over many other available in the market

**What problems is Athos Commerce solving and how is that benefiting you?**

Optimizing the search results and overall customer experience for our client website

  ### 13. SS Helps Optimize our Websites Search Results

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Athos Commerce?**

Excellent, quick and efficient customer service.  They are willing to train on things that we may not know how to navigate.

**What do you dislike about Athos Commerce?**

Would like to see automatic reporting within their system to watch our highs and lows.  Just more distinct.

**Recommendations to others considering Athos Commerce:**

None

**What problems is Athos Commerce solving and how is that benefiting you?**

Zero search results, are there items we should offer that customers are looking for? Helping boost our revenue through search. Less abandonment rates.

**Official Response from Search Spring:**

> Thank you for reviewing Searchspring! Exciting to hear how you use Searchspring and the value it brings. We'd love to get feedback on reporting. Feel free to reach out to marketing (at) searchspring.com and we can get you connected with the product team. 

  ### 14. Excellent application, responsive customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raluca B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2020

**What do you like best about Athos Commerce?**

Searchspring has truly improved the search functionality on our website. They offer a vast array of features to help us merchandise our products based on very specific criteria. We were even able to set up mini-stores for our customers, where they can just search for a keyword (such as a company name) and see a specific set of products. This saves our customers a lot of time and provides a more personalized experience on our store. 

The Searching support team is extremely responsive and they even assisted us to fix a bug that was related to an entirely different app. That bug was preventing our website from functioning and they quickly provided support.

**What do you dislike about Athos Commerce?**

There is nothing that I dislike. Just looking forward to the upcoming AI capabilities and a bit impatient about that. :)

**What problems is Athos Commerce solving and how is that benefiting you?**

Searchspring helps us provide more relevant results to our customers' searches. It also helps us redirect searches and better merchandise categories of products. There is no comparison between the search results displayed by our ecommerce platform and those displayed by Searchspring. We have improved our conversion rate significantly since installing the application.

  ### 15. Good product for automated searching in e-commerce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2021

**What do you like best about Athos Commerce?**

Does what it says, uses AI/ML for search in your existing website of e-commerce, and the search results are very accurate. Helps the website get more customers easily and improves the revenue.

**What do you dislike about Athos Commerce?**

Nothing as of now, everything is as promised.

**What problems is Athos Commerce solving and how is that benefiting you?**

Improves search drastically and fits every modern e-commerce website. As a retailer, you have control over what to show and how to show it.

  ### 16. One of the easiest intergrations I've had, with top shelf support continuing still (at a year later)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnathan K. | VP of Marketing and Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about Athos Commerce?**

I understand and support a "ticket support" system, but really enjoy having a "contact" I can email/call when I need to hash something out. Even if just to get input on something before submitting a ticket. So that is great. Plus, tickets get resolved quickly, or at least updated if will take time to fix an issue. Which I like, as they are communicating to keep me informed. They also offer a ton of faceting and sorting options, but what works the best is the ease of adding new ones and

**What do you dislike about Athos Commerce?**

Not to be "team SearchSpring," but they were easy to work with. I don't have anything that stands out of dislike. Cost is what I expect for the level of service/product I'm getting. So... not cheap, but I'm getting what I pay for. I would say, the more AI and robust learning is rolling out, so not having it "from the start" is a dislike, but it is moving along at an acceptable speed for me.

**What problems is Athos Commerce solving and how is that benefiting you?**

We were in need of a robust search/navigation tool. They fill that great with fully customized and rule based facets and merchandising settings.not to mention global and page specific banners (html based as well) and lots of reporting to go with it. I was super happy to have product recommendations that offered tuning and merchandising to go a long with it. Working with personalized recommendations, but early stages, so will see where it goes.

  ### 17. Agile Platform for Personalized Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria O. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Athos Commerce?**

We are very happy with Klevu. Its AI search capabilities are fantastic and category navigation has helped us merchandise our website easily. Their customer support and the technical team provided us with exceptional service!

**What do you dislike about Athos Commerce?**

We are very satisfied. No negative feedback here.

**What problems is Athos Commerce solving and how is that benefiting you?**

Our merchandising and AI search capabilities are enhanced now. We can't wait to integrate our blog in our search bar and plan some banner promotions.

  ### 18. Lots of options, good customer care most of the time.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about Athos Commerce?**

Big variety of options to customize site

**What do you dislike about Athos Commerce?**

Customer care can take a bit sometimes..

**What problems is Athos Commerce solving and how is that benefiting you?**

Optimizing our site search. Redirects and synonyms increase customer care.

**Official Response from Search Spring:**

> Thank you for your review! Happy to hear that we've help optimize your site's search in a number of ways. We would also love to impress you with more timely response to any questions you might have. Feel free to reach out to us marketing (at) searchspring.com and let us know how we can improve. Happy to listen!

  ### 19. Always room for improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2021

**What do you like best about Athos Commerce?**

Merchandising search results and synonyms. I really like one-way synonyms.

**What do you dislike about Athos Commerce?**

Automatic Indexing frequency. I'd like to be able to constantly index rather than every 24 hours unless manual.

**What problems is Athos Commerce solving and how is that benefiting you?**

Merchandising products and boosting what we would like to promote. And synonyms. It's nice to have something that can help customer's typing mistakes.

**Official Response from Search Spring:**

> Thanks for the review of Searchspring! We couldn't agree more, there is always room for improvement. This sentiment is core to our values and one of the things that makes working with clients like you exciting - you continue to push us to do more. If you'd like to discuss your experience in more detail, we'd be happy to connect. Simply email marketing (at) searchspring.com.

  ### 20. Searchspring is very helpful- Make sure you engage with the team to get the most out of it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2021

**What do you like best about Athos Commerce?**

Our Account Manager and the time that she gives us to help us improve!  Make sure you schedule time to go over the product and on-board with them, it will really help.  There are a lot of great features that will only come to life after you set them up correctly, and sometimes you need a little help, and they are there to help you quickly.  Its  a very comprehensive soltuion, so make sure you get the most out of it.  We used it for a few years without diving in deep, which was a mistake on our part, you should really spend some time each week in the software to make improvements,  as it is not a set it and forget it if you want to get the most out of it.

**What do you dislike about Athos Commerce?**

It's minor- but better instructions and clearer "information" buttons to help you navigate.  Sometimes there is so much information that it could get overwhelming.  That's a good thing because it is a very comprehensive solution.  In the very beginning years ago, they had different solutions, and now it seems they have simplified the pricing and options, which is great. It would be great if it integrated with Channel Advisor out of the box without an API, but that is ok too.

**Recommendations to others considering Athos Commerce:**

Make sure you speak with them to find out all the things the product can do!

**What problems is Athos Commerce solving and how is that benefiting you?**

Search on Big Commerce.  The out of box search feature on BC is pretty weak.  Also category pages.  We are working with them right now to update our category pages and facets to help customers narrow down the search much better than Big Commerce out of box solution.  The banners that are you are able to put up in the search results really help as well, and can be customized quite a bit.  Now you can even put videos, which we have not tried yet.  Merchandising pages work well too, which we are using more and more.  Lots of great boost rules so you can basically customize it to whatever you really want.

  ### 21. Solid platform. Super fast search experience. Amazing customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2021

**What do you like best about Athos Commerce?**

- Easy to integrate enterprise-grade solution
- Fast search experience
- One of the best customer support

**What do you dislike about Athos Commerce?**

It does not handle multiple stores logic; each store is treated as a separate entity.

**What problems is Athos Commerce solving and how is that benefiting you?**

Substantial improvements in customer experience from product discovery.

**Official Response from Search Spring:**

> Thank you for the review! So glad that you find Searchspring easy and fast. Even more excited about your views of our customer support. That's core to our "customer first" value. Great to know that is coming through in your experience.  

  ### 22. Impressed with their follow up service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert G. | Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2021

**What do you like best about Athos Commerce?**

I was having trouble getting the product launched, but their team bent over backward to try and make it work.  From the CEO to the VPs and the rest of the team, they have shown a tremendous level of empathy and flexibility to work with our team.

**What do you dislike about Athos Commerce?**

It can take some time to get the product to go live.

**What problems is Athos Commerce solving and how is that benefiting you?**

Have not gone live yet

**Official Response from Search Spring:**

> Thank you for your review of Searchspring! And, thank you for the kind words about the team. Supporting you is core to our values, so we are thrilled to hear your experience with our support has been a good experience.

  ### 23. Excellent option for onsite search

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Athos Commerce?**

The search results were fast. Integrating with our ecommerce platform, Magento 2, was relatively simple.

**What do you dislike about Athos Commerce?**

The js required to run the service was relatively 'heavy' and contributed to lower PageSpeed Insights scores.

**What problems is Athos Commerce solving and how is that benefiting you?**

We have an ecommerce company that needed a robust, fast onsite search.

  ### 24. Searchsping Continues to exceed expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2021

**What do you like best about Athos Commerce?**

Searchspring always listens to ideas/issues and always comes up with an answer or will create an answer on the backend - and always with a quick turnaround!

**What do you dislike about Athos Commerce?**

I honestly havent experienced a downside yet but if I had to choose it would have to be auto reporting sent weekly - choose top reports to be filter and send as the user sets up.

**What problems is Athos Commerce solving and how is that benefiting you?**

We are using Searchspring for collection creative (customer experiences), search (customer experience) and hopefully soon personalization to better serve our customer since we carry so many different brands within one umbrella.  I'm really looking forward to being able to use A/B testing as well.

  ### 25. Its a good merchandising tool but has room for improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah C. | Director Of Ecommerce and Digital Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about Athos Commerce?**

Great program for the price! It has made it very easy for my team to create and manage collections. Unlike most other program, Search Spring has the dual ability to run off rule based algorithms and to pin or promote specific styles- at the same time. Extremely valuable when you want a healthy mix of art and science. Also, being able to leverage GA data through the platform is a major plus. Not to be dramatic, but they just launched a scheduling feature that has saved my life!

**What do you dislike about Athos Commerce?**

The search functionality is somewhat buggy. Sometimes it doesn't pull in the right products or it try's to autocorrect the name of styles even if the name is being spelt the right way. Its also annoying how if you create a color based collection Ie. little black dress- you have to get extra dev work done, which cost more money, to display just the color variant hero you want instead of the main hero. I feel like that should be a given in the program.

**Recommendations to others considering Athos Commerce:**

Its definitely better then the major of visual merchandising programs out there. If you are balling on a budget would highly recommend.

**What problems is Athos Commerce solving and how is that benefiting you?**

I can for the most part easily create and visually merchandise my collections.

  ### 26. Decent software could be better

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Athos Commerce?**

the backend offers a good bit of customizations

**What do you dislike about Athos Commerce?**

It doesn't work well with caching and always has issues with prices being different in auto complete/search results

**Recommendations to others considering Athos Commerce:**

work better witch caching and indexing in magento

**What problems is Athos Commerce solving and how is that benefiting you?**

faster search results/auto complete

  ### 27. It's like Facebook's social graph for ecommerce!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric W. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Athos Commerce?**

Highly relevant results, economically priced, great support

**What do you dislike about Athos Commerce?**

Integration with Magento 2 was a bit buggy but that is likely on Magento's end.

**What problems is Athos Commerce solving and how is that benefiting you?**

Better search results and merchandising to drive incremental sales and improve customer experience.

  ### 28. Great Product! Taking our search and merch to the next level!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike L. | Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about Athos Commerce?**

The product itself is rather intuitive. It integrates perfectly with Shopify and the communication from the CSM and my team has been very, very helpful in the onboarding process.

**What do you dislike about Athos Commerce?**

Certain lack of functionality but ideas can always be onboarded in the platform and added to the development timeline, which is also a good feature.

**Recommendations to others considering Athos Commerce:**

The product is constantly being refined and the support is some of the best I've ever received.

**What problems is Athos Commerce solving and how is that benefiting you?**

Managing smart merchandising of hundreds of pages and search results without having to tap out our finite resources. Also finding opportunities via the reporting is super helpful.

  ### 29. Great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hannah O. | Director Digital, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2021

**What do you like best about Athos Commerce?**

Team is great. Lots of good features and really brings your site to the next level. Tons of customization

**What do you dislike about Athos Commerce?**

You definitely need a developer or someone more technical

**What problems is Athos Commerce solving and how is that benefiting you?**

Enhancing onsite search

  ### 30. Tilebar Review - Charles

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2021

**What do you like best about Athos Commerce?**

Customization and staff provide great support and ability to merchandise

**What do you dislike about Athos Commerce?**

Cannot shuffle Option in boosts would be nice so boosts tonight always stay consecutive and shuffle the order

**Recommendations to others considering Athos Commerce:**

Easy and simple user interface to promote and run your website

**What problems is Athos Commerce solving and how is that benefiting you?**

Promoting the products our customer ma want while still showing new stuff. We are benefiting with increased purchases

  ### 31. Great product, great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2020

**What do you like best about Athos Commerce?**

The auto complete feature of SearchSpring has helped our customers get to what they are looking for faster, helping increase conversion rate and sales for us

**What do you dislike about Athos Commerce?**

Nothing that we dislike, there were a few limitations when we were integrated with NetSuite, but now that we are using Shopify those limitations are gone.

**What problems is Athos Commerce solving and how is that benefiting you?**

Better search results, better customization options to redirect customers to the best page based on their search, better merchandising with SearchSprings tools

  ### 32. Wonderful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alix B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2020

**What do you like best about Athos Commerce?**

The ease of use of the SearchSpring dashboard.

**What do you dislike about Athos Commerce?**

I do not have features to note that I dislike.

**Recommendations to others considering Athos Commerce:**

I would highly recommend SearchSpring to other ecommerce sites looking for a sophisticated search tool that's easy to use for all skill levels.

**What problems is Athos Commerce solving and how is that benefiting you?**

We are leveraging SearchSpring to provide our customers with optimized search results, auto-populate results as well as an algorithm-driven product sort order on our product landing pages.

  ### 33. Good product, good service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen H. | Digital Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2020

**What do you like best about Athos Commerce?**

We were a Nextopia customer when it was acquired. Both Nextopia and Searchspring have excellent customer service. They step you through the product, and help you to achieve the goals you have in mind when purchasing the product.

**What do you dislike about Athos Commerce?**

I love the product. The price is not cheap, nor should it be. Likely larger businesses will be able to justify the expense easily. As a small business, we need to keep a close eye on performance to ensure we get a reasonable ROI.

**What problems is Athos Commerce solving and how is that benefiting you?**

Our previous site search solution was terrible. We have fixed the basic need of right products showing up for customer searches. We are able now to show specific products for specific queries, even if that query doesn’t appear on the product page. The merchandising features are very useful.

  ### 34. Rebecca Wood

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2020

**What do you like best about Athos Commerce?**

The boost & filtering rules on global merchandising is the best. We sell out of product quickly, so it's great to be able to have a rule which allows us to push down product with low or no stock availability automatically.

**What do you dislike about Athos Commerce?**

We have 6 accounts with Searchspring, and ideally would like to duplicate our campaigns across the 6 accounts. At the moment we have to manually add in the rules etc.

**What problems is Athos Commerce solving and how is that benefiting you?**

We have lowered our bounce rate & increased our conversion rate with Searchspring.

  ### 35. Excellent Service and Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2020

**What do you like best about Athos Commerce?**

Global Merchandising Campaigns are great! They push through a consistent flow of products to each category page.

**What do you dislike about Athos Commerce?**

Nothing, very easy program to work with.

**Recommendations to others considering Athos Commerce:**

It's a great addition to Shopify.  It offers your consumers a curated search experience and helps push them through the funnel to ultimately convert. Searchspring will help your customers find what they're looking for.

**What problems is Athos Commerce solving and how is that benefiting you?**

The search functionality is more robust and user friendly

  ### 36. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2021

**What do you like best about Athos Commerce?**

Account representative always very helpful

**What do you dislike about Athos Commerce?**

Some hiccups with integration, but problems were fixed upon request.

**What problems is Athos Commerce solving and how is that benefiting you?**

Makes merchandising on site very simple and customized to our needs

  ### 37. Great enhancement for BC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2020

**What do you like best about Athos Commerce?**

Great search functionality. Has lots of other capabilities too once you take the time to learn the solution. The support/dev staff is amazing and very responsive!

**What do you dislike about Athos Commerce?**

My company implemented this before I was involved, so I don't think we're taking advantage of everything.

**Recommendations to others considering Athos Commerce:**

Good solution.

**What problems is Athos Commerce solving and how is that benefiting you?**

Search, better monetization on site.

  ### 38. Amazing product, easy to use and integrate. Brilliant service as well!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cameron P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2020

**What do you like best about Athos Commerce?**

The team's speed turning around the integration and ease of development. Any questoins or issues we're always addressed quickly. 

Their dashboard is really comprehensive with lots of insights and useful information.

Adding Searchspring to our website has dramatically improved the search experience for our customers.

**What do you dislike about Athos Commerce?**

I have currently not found any downsides

**What problems is Athos Commerce solving and how is that benefiting you?**

Speed and a rich search solution that customers will love using.

  ### 39. Searchspring sets the gold standard for functionality and 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beau W. | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2019

**What do you like best about Athos Commerce?**

Setup and onboarding Searchspring were a breeze when integrating with Shopify Plus. Continued support has been fantastic and quick to respond to our concerns.

In addition, as new requirements have developed over time, the Searchspring team has been open and inviting to implementing extra functionality.

Despite the huge time difference between us in Australia and their team in the US, this has never been an issue. Chalk this up to the fast response times. Also, when members of the searchspring team respond, they always have something to add to the discussion.

Our experience with Searchspring has been nothing short of exemplary and has set the gold standard which we regularly compare other SAAS partners to. If every company operated like Searchspring, the world would be a much happier place.

**What do you dislike about Athos Commerce?**

I've given this some thought and there's nothing I can think of.

**What problems is Athos Commerce solving and how is that benefiting you?**

Searchspring has greatly improved the relevancy of our on-site search which has increased conversion and customer satisfaction considerably.

In addition search results are quicker, more accurate and far more relevant than 

  ### 40. extra mile 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charlie G. | COO, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Athos Commerce?**

Their staff is great. We've been working with James and the rest of the team for over 5 years now. They understand what's important to our business and they're always extremely helpful. 

 Just as an example. There was a  little javascript error that was small but affecting us in a big way, and it   really needed to be fixed. It was clearly out of Searchspring's scope, but  James realized that it was important and fixed it after hours for me. 

Great product, run by great people 

**What do you dislike about Athos Commerce?**

Nothing really that I dislike. Great service and great humans backing it up. 

**Recommendations to others considering Athos Commerce:**

Solid service. Good people. They're always moving the platform forward 

**What problems is Athos Commerce solving and how is that benefiting you?**

merchandising shortcomings of ecommerce platforms ( shopify) 

  ### 41. One of those companies that just do it right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cody S. | Graphic Designer, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2019

**What do you like best about Athos Commerce?**

Speed and attention to detail are at the utmost importance to SS. Any requests are met with a speedy reply and a helpful answer that doesn't have you running in circles like most companies. Developing and merchandising your website can feel like a Sisyphean task at times but SS has always made it feel manageable and with a very down-to-earth support, it's easy to get help with whatever concerns/questions you may have.

**What do you dislike about Athos Commerce?**

SS is limited to a site search/merchandising platform and doesn't produce entire websites :(

**What problems is Athos Commerce solving and how is that benefiting you?**

Being able to promote products with a quick and easy interface is a breeze. You're almost overwhelmed with the freedom you have over your site and the reliability of support to realize any feature requests. 

  ### 42. Amazing Search Results with Lots of Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2019

**What do you like best about Athos Commerce?**

Searchspring delivers amazing search results with tons of room to tweak.

**What do you dislike about Athos Commerce?**

Initially, some of the default search results were dissapointing, however, I quickly learned that it is easy to modify and tweak until they are perfect. 

**Recommendations to others considering Athos Commerce:**

Spend the time tweaking your search results and understanding the back end.    Monitor terms with 0 results and build a list of synonyms, etc.

**What problems is Athos Commerce solving and how is that benefiting you?**

Fast and accurate search results to make for a better on-site customer experience, as well as increased conversion rates.

  ### 43. Great service and Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael M. | Web/Data Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2019

**What do you like best about Athos Commerce?**

I have been with Search Spring for several years and I thoroughly enjoyed using them for my search, display and marketing needs. The interface works well and they are always there to help. Customization is pretty staright forward. 

**What do you dislike about Athos Commerce?**

So far so good. I haven't experienced problems with Search Spring thus far.

**What problems is Athos Commerce solving and how is that benefiting you?**

Utilizing Search Spring to integrate with Bigcommerce. Works even better on this platform. Using banners and badges that are triggered by certain criteria.

  ### 44. Unbelievably Better Than Their Competition!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about Athos Commerce?**

Searchspring is hands down the BEST!  I won't state names, but we had tried one of Searchspring's main competitors in the past and they failed us miserably.  They over promised and never delivered.  Searchspring's AI is BY FAR superior and automatically catches alot of customer errors when they are searching and still brings the customer to the desired full product selection.  Their systems  have been very fast & responsive, have never crashed, unlike their competitor where we had constant slow speeds and system crashes due to our large product size.  Our conversion rate jumped immediately upon installation, very quickly paying for the cost of the SearchSpring product and increasing our profits.  Customer service has been phenomenal, friendly, knowledgeable, and responsive.

**What do you dislike about Athos Commerce?**

Nothing so far!  We have been very satisfied so far!

**What problems is Athos Commerce solving and how is that benefiting you?**

We saw that one of the largest areas of issue on our website was our bounce rate when customers were using the native Bigcommerce's search and that it was negatively effecting our conversion rate.  We are only about 1 month into Searchspring, so I am sure we will see additional gains, but so far we are seeing very positive and tangible results.

  ### 45. Beautiful search

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2019

**What do you like best about Athos Commerce?**

How aesthetically well our search turned out. And it works!

**What do you dislike about Athos Commerce?**

The weighing is a little tough and hard to manage.

**What problems is Athos Commerce solving and how is that benefiting you?**

Out of the box search on Magento was horrible. Klevu is a million times better!

  ### 46. Excellent platform not only for the UX experience, but for the back-end too.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nina W. | Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2019

**What do you like best about Athos Commerce?**

The support has been FANTASTIC.  The onboarding was smooth, and we got all the support we wanted.  Since then, each time any question has come up, we've had immediate help remedying.  The back end is particularly useful for creating synonyms and redirects, so customers have zero frustration.

**What do you dislike about Athos Commerce?**

It is a little complicated at the very beginning, but the learning curve is not steep.

**What problems is Athos Commerce solving and how is that benefiting you?**

Our customers are using the filters extensively, and heat maps prove the features are a big hit.  Fewer people having trouble finding what they want translates in to more sales, and the sales figures prove it.

  ### 47. A great site search tool that is flexible and affordable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2019

**What do you like best about Athos Commerce?**

The management portal allows users to easily create rules to customize the search experience that they want to provide to the end-user.

**What do you dislike about Athos Commerce?**

There hasn't been anything that I've disliked about the product so far.

**What problems is Athos Commerce solving and how is that benefiting you?**

Search Spring allows us to deliver relevant search results to our customers raising both AOV and conversion rate. 

  ### 48. Never Underestimate the Power of Response Time in Customer Service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd H. | EDI Integration Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2018

**What do you like best about Athos Commerce?**

Most IT Vendors are a several day long process of getting something fixed.  The running joke is that 24/7 support actually means they will respond within 24 hours, and sometime in the next seven days, they might just fix your problem.  NOT SEARCHSPRING.  I am literally in a situation where their response to my needs is SO FAST, I don't even have my ducks in a row.  Evan is like having Barry Allen do support.  There is a blur, and then it is done before you can say...wait...that's fixed?

**What do you dislike about Athos Commerce?**

Literally nothing to dislike. I'm actually stuck here trying to fill forty characters to say I am NOT unhappy for any reason.

**Recommendations to others considering Athos Commerce:**

Don't just think about search.  ASK ABOUT VISUAL MERCHANDISING....this is the thing that will increase your revenue. And don't miss out on the special fields.  Use the Filters as much as you can, it's the difference between looking like an "also-ran", and looking "top shelf", which is what the filters and visual merchandising bring to the table....AND ASK ABOUT DATE CONTROLLED VISUAL MERCHANDISING....Chistmas is coming.

**What problems is Athos Commerce solving and how is that benefiting you?**

They say they are a Search Engine company.  It is a misnomer.  They do much more.  Until you have actually USED the Visual Merchandising Tools, and applied filters to landing pages allowing customers to narrow down their results sets, you haven't scratched the surface of that this application can do.  Long Story short, Except for the Product Page and Shopping Cart Itself, almost all of our web content is little more than a specific result set pulled from SearchSpring.  But as for benefit, the real benefit is the service.  The actual ability to understand WHAT I want, and make that desire a reality.  Without fail.  Every time.

  ### 49. Great technology, fantastic service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert B. | E-Commerce Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about Athos Commerce?**

Aside from the search technology, which is the best that I have come across, Searchspring manages to impress on the support side 100% of the time. For example, when dealing with other vendors, I often submit tech support tickets, wait for a response, and then realize that I need to have my issue escalated. With Searchspring, my requests are handled initially by experts who are able to solve my problem immediately without escalation. Their front line staff are extremely knowledgeable and are considered subject matter experts in their respective fields. I felt like I was dealing directly with a programmer who was able to make the changes required immediately.

**What do you dislike about Athos Commerce?**

As with most things, you get what you pay for, and Searchspring is no exception. For smaller stores, their pricing plans may be a little on the pricey side, but for omni retailers like us, we consider it money put to good use. Their handy dashboard will tell you exactly how much more revenue is being generated as a direct result of customers using their search.

**What problems is Athos Commerce solving and how is that benefiting you?**

We deal in wine, so there is an incredible amount of variation in what users will search for to find a specific bottle. There's name, producer, vintage, colour, style, grape, and more. Searchspring's smart search technology, combined with their platform's high level of customizability allows us to handle a wide range of queries while minimizing ambiguous results and even redirecting misspellings and synonyms. This has allowed us to deliver more relevant results for searchers who are already short on time. This has lead to increased conversion rates and our users who use search are 3.2 times more valuable than those who do not.

  ### 50. Great technology that's always improving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher A. | Director of IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about Athos Commerce?**

I've been a customer for over 5 years and I've honestly never had an issue with the service. It's never gone down that I've seen - ever. If you use SAS apps even a little, you know this is unheard of. If I have a question, support gets back to me within an hour, and it's never with a link to a kb article or generic reply. There are always specific instructions and they work with you until you're satisfied. The reporting tools are top-notch and they constantly add great new features (like Visual Merchandising) for no cost. Not only that, reps reach out when they add new features to make sure you understand the concepts and how to implement them. Truly a first-class organization top to bottom.

**What do you dislike about Athos Commerce?**

I have not found anything about Searchspring that I don't like.

**Recommendations to others considering Athos Commerce:**

You won't be sorry. Their developers are patient and easy to work with, and the platform is so flexible you can do just about anything you want. Reporting is top-notch, support is excellent, and the pricing is fair. 

**What problems is Athos Commerce solving and how is that benefiting you?**

Searchspring allows us to provide great search and faceting services to our customers. We're on a hosted e-commerce platform, and the search functionality left a lot to be desired, which led me to seek out 3rd party providers. Searchspring's technology and ease-of-use stood out from the competition, and their pricing model is both fair and affordable for a small business - something that couldn't be said about their competitors.


## Athos Commerce Discussions
  - [What is Klevu used for?](https://www.g2.com/discussions/what-is-klevu-used-for) - 1 comment

- [View Athos Commerce pricing details and edition comparison](https://www.g2.com/products/athos-commerce-athos-commerce/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-04+16%3A25%3A59+-0500&secure%5Bsession_id%5D=afeea185-4f6f-4356-b9c0-28aa9da7bfe0&secure%5Btoken%5D=114b43cc7b567f3239012b19289009acdfcefe4920c0b7c60828b736c6df2a8a&format=llm_user)
## Athos Commerce Integrations
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Yotpo](https://www.g2.com/products/yotpo/reviews)

## Athos Commerce Features
**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Integration**
- Import
- Export
- APIs

**Analytics**
- Reports
- Dashboard
- Web Analytics
- Campaign Tracking
- Customer Demographics
- Predictive Analytics

**Merchandising**
- Product Recommendations
- Product Search
- Product Display
- Web Content Management

**Search Setup**
- Indexing
- Auto Complete
- Product Information
- Stemming

**Agentic AI - Site Search**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Templates**
- Library
- Customization
- Optimization

**Store Management**
- Localization
- Marketplaces

**Administration**
- Data Storage
- A/B Testing
- Integrations

**Analytics**
- Reports & Analytics
- Customer Data

**Product Discovery**
- Recommendations
- Conversion
- Personalization
- Faceted Search
- Ranking and Relevancy

**Search Experience Management - Site Search**
- Query Suggestions
- Typo Tolerance
- Synonyms
- Natural Language
- Rankings
- Personalization

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Administration**
- Integrations
- Dashboard

**Integration**
- E-Commerce
- PIM
- Merchadising

**Generative AI**
- AI Text Generation

**Agentic AI - Online Marketplace Optimization Tools**
- Cross-system Integration
- Natural Language Interaction

**Functionality - Site Search**
- Search Analytics
- Integrations
- Federated Search
- Multi-Language Support

**Multichannel**
- Web
- Email
- Mobile

**Agentic AI - E-Commerce Analytics**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI - Site Search**
- Text Generation
- Text Summarization

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

## Top Athos Commerce Alternatives
  - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews)
  - [Luigi&#39;s Box](https://www.g2.com/products/luigi-s-box/reviews) - 4.8/5.0 (427 reviews)
  - [Nosto](https://www.g2.com/products/nosto/reviews) - 4.6/5.0 (226 reviews)

