---
title: SAP CPQ Reviews
meta_title: 'SAP CPQ Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 122 reviews by the users' company size, role or industry
  to find out how SAP CPQ works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 122
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Quote Management
  url: https://www.g2.com/categories/quote-management
---


# SAP CPQ Reviews
**Vendor:** SAP  
**Category:** [CPQ Software](https://www.g2.com/categories/cpq)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 122
## About SAP CPQ
CallidusCloud CPQ makes your quoting and selling process simpler, faster and more profitable. Instead of sales reps spending hours or even days working on proposals, free their time for more selling activities. Sales reps can generate quotes and proposals while with a customer from any mobile device. Move your CPQ to ecommerce so customers can generate their own inquiries, configure the solution they are interested in, and place their order themselves. CPQ moves customers from interest to yes, faster.



## SAP CPQ Pros & Cons
**What users like:**

- Users value the **efficiency** of SAP CPQ in streamlining complex configurations and automating workflows effectively. (13 reviews)
- Users value the **automated pricing and flexible rules** in SAP CPQ, enhancing quote professionalism and consistency. (11 reviews)
- Users appreciate the **ease of use** of SAP CPQ, simplifying complex configurations and enhancing sales efficiency across devices. (10 reviews)
- Users value the **automation** of SAP CPQ, enhancing efficiency and minimizing human error in sales processes. (6 reviews)
- Users find SAP CPQ&#39;s **easy setup** process straightforward and efficient, enhancing their overall user experience significantly. (6 reviews)
- Users value the **seamless integration** with SAP systems, enhancing product configuration and workflow automation effectively. (6 reviews)
- Users benefit from the **time-saving capabilities** of SAP CPQ, generating accurate sales quotes quickly and effortlessly. (6 reviews)
- Customer Satisfaction (4 reviews)
- Access Ease (3 reviews)
- Connectivity (3 reviews)

**What users dislike:**

- Users face a **complex setup and maintenance** process that can hinder effective adoption and usability. (13 reviews)
- Users report a **steep learning curve** with SAP CPQ, finding the UI and initial setup challenging for newcomers. (10 reviews)
- Users often find the **slow performance** of SAP CPQ frustrating and unresponsive for daily tasks and costs. (7 reviews)
- Users find the **UX lacks intuitiveness** , complicating adoption and making the experience less efficient compared to modern tools. (7 reviews)
- Users find **implementation difficulties** with SAP CPQ due to complex setup, steep learning curves, and costly customizations. (4 reviews)
- Users face **integration issues** with SAP CPQ, citing a complex setup and lack of flexibility with non-SAP platforms. (3 reviews)
- Support Dependency (3 reviews)
- Difficult Customization (2 reviews)
- Users find SAP CPQ to be **expensive** , which may affect its overall value and accessibility. (2 reviews)
- Inaccuracy Issues (2 reviews)

## SAP CPQ Reviews
  ### 1. SAP CPQ Today's selling

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johan A. | C4Hana Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about SAP CPQ?**

Easy to use, rapid implementation, dynamic way of pricing in multiple perspectives from the product, quotes, pricebooks (pricelists) and using general script methods to custom your prices; also the document generation tool, send a professional proposal to your customer with a click.

**What do you dislike about SAP CPQ?**

There is no graphical interface to custom the look and feel of the UI; HTML and CSS are a must for branding purposes.

**Recommendations to others considering SAP CPQ:**

Some knowledge in Python is required for scripting, and Deep wed development is needed for branding the solution.

**What problems is SAP CPQ solving and how is that benefiting you?**

Quick product configuration from a simple to a very complex bundle, the benefits are for our sales reps they deliver faster and better quotes to the customers.

  ### 2. Helpful Sales and Commission Reporting Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about SAP CPQ?**

My sales deals and commissions earned are easily updated via Calldus. Fairly easy to read and understand reports. 

**What do you dislike about SAP CPQ?**

Nothing really I am fully satisfied with all aspects of this tool that I use. No changes needed 

**Recommendations to others considering SAP CPQ:**

Ease of use. Great reporting and user friendly

**What problems is SAP CPQ solving and how is that benefiting you?**

Tracking of sales and commissions are easily accessible. 

  ### 3. Good for everyone sales force

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bhuwan P. | Software Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2019

**What do you like best about SAP CPQ?**

allowing them to afford and justify purchases in a new way, but it expands the windows for customers to switch vendors.

**What do you dislike about SAP CPQ?**

no , I like your services and we will work again

**Recommendations to others considering SAP CPQ:**

I don't say anything

**What problems is SAP CPQ solving and how is that benefiting you?**

allowing them to afford and justify purchases in a new way, but it expands the windows for customers to switch vendors. but no have any problem

  ### 4. great CPQ tool, with a lot of ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** oscar d. | ceo new marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about SAP CPQ?**

this software is a very helpful tool is flexible and intuitive. If you take the time to understand how data moves in your organization, this software can greatly help your business. 

**What do you dislike about SAP CPQ?**

I haven't had big problems with this software but sometimes it seems that our team took longer than expected to install and try it because it gets slow in some cases, but it's not a big deal. The intuition of the user interface can be improved a little for ease of use 

**Recommendations to others considering SAP CPQ:**

is a very good tool that greatly helps the sales department and also helps the customer, its interface is easy to use and has a good integration this software. 

**What problems is SAP CPQ solving and how is that benefiting you?**

The first problem I solve in my organization 
 it is the business facility to allow our sales users to complete the quotation process in the estimated time without delays, it also makes it much easier for the customer to make their own quote and check all prices, in short is a great tool for both the customer and the seller. 

  ### 5. Used SAP as an Intern in the Petroleum Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2020

**What do you like best about SAP CPQ?**

It was easy to use and input data.  I used it to observe inventory.

**What do you dislike about SAP CPQ?**

Must be careful inputting inventory amounts.

**Recommendations to others considering SAP CPQ:**

Be careful inputting data.

**What problems is SAP CPQ solving and how is that benefiting you?**

Inventory tracking

  ### 6. Flexible and complex quoting tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2016

**What do you like best about SAP CPQ?**

The tool is very flexible and has a lot of features.

**What do you dislike about SAP CPQ?**

The support describing how things work is not very strong.

**Recommendations to others considering SAP CPQ:**

Need to have a good definition of product setup and requirements at the beginning of implementing this. Avoid customization as much as possible. Understand the implementation as it happens.

**What problems is SAP CPQ solving and how is that benefiting you?**

We use it for quoting complex configured equipment globally with prices dynamically linked to our ERP. We've been able to accomplish this with this product.

  ### 7. Helpful but often forgotten

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about SAP CPQ?**

It shows metrics easily in an organized and easy way to understand what your monthly goal is and where you are suppose to be in the year. 

**What do you dislike about SAP CPQ?**

It’s easy to forget it is available and an option for you to use. 

**Recommendations to others considering SAP CPQ:**

Ask question. Call the help desk. 

**What problems is SAP CPQ solving and how is that benefiting you?**

It makes what you are suppose to be doing as far as sales goal, credit goal, preselected goals plain and simple. 

  ### 8. Great for marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about SAP CPQ?**

I like that this product is cloud hosted and can be used on a mobile device or a computer. It works well for business of all sizes and can be used with Mac, Windows or even Linux. It has live support which is probably the best feature. Great support as well.

**What do you dislike about SAP CPQ?**

You really need to have salesforce in order to use this product. If you don't the cost goes up in order to implement it with other programs. The templates are also not the best and they cannot be configured to what you would like it to look like, would love more options with the design. 

**What problems is SAP CPQ solving and how is that benefiting you?**

It is a really great product for email-marketing. It tracks visitors and I use it to launch campaigns. Great as a paperless solution.

  ### 9. Callidus is a solid and easy to use program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christopher L. | Residential Sales Representative , Enterprise (> 1000 emp.)

**Reviewed Date:** December 28, 2018

**What do you like best about SAP CPQ?**

Callidus allows me to see my commissions, bonuses, and over all pay very easily and broken down simply.

**What do you dislike about SAP CPQ?**

Sometimes the interface can be a bit clunky and could be simplified a little more

**What problems is SAP CPQ solving and how is that benefiting you?**

Easily breaksdown commissions, bonus structures and pay for employees to see 

  ### 10. CallidusCloud CPQ - Enterprise CPQ on ROIDS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Andreas L. | President and Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2018

**What do you like best about SAP CPQ?**

SAP was smart in picking up this gem of a company that understands what the lifecycle in sales is all about and specifically in the telecom industry.  

**What do you dislike about SAP CPQ?**

Learning curve for set-up is longer than and deeper than other types of quoting platforms and is undoubtedly priced for enterprise.

**What problems is SAP CPQ solving and how is that benefiting you?**

We were trying to provide a more streamlined approach to quoating for our sales team's telecom solution and were looking for a holistic approach to be taken when going to market.  What frustrated us most that we are a smaller company and hence main reason why we did not follow through on this purchase.

  ### 11. Challenging product to roll out and administer

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2019

**What do you like best about SAP CPQ?**

You can configure end-to-end workflows and approvals within the platform, minimizing many communications that previously were done offline or on separate products.

**What do you dislike about SAP CPQ?**

The most challenging piece of this software is the configurations and integrations. This product takes time to configure across various parties internally and those configurations are not always intuitive from an end user perspective. This can lead to baulky implementation and software adoption.

**Recommendations to others considering SAP CPQ:**

Do a thorough solution scoping of the product and your specific use cases during the sales process before considering implementation. Consider this from a stakeholder and admin perspective because the flows take considerable effort to configure.

**What problems is SAP CPQ solving and how is that benefiting you?**

We are solving for a consolidated CLM workflow across different internal stakeholders. This product facilitates these flows better than managing them offline.

  ### 12. CallidusCloud 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about SAP CPQ?**

The program gives me opportunites to upsale to my customers. It also shows me discounts available to the customer, which i have found establishes good rapport. This means customers are more lilely to return to me.

**What do you dislike about SAP CPQ?**

I have yet to dislike anything about this program. I have found it to a very useful tool.

**Recommendations to others considering SAP CPQ:**

Make sure team members are involved, such as sales reps and marketers. Otherwise integration of this system is veru easy. Take advantage of Calliduscloud now! Dont waste time!

**What problems is SAP CPQ solving and how is that benefiting you?**

One great benefit is that im able to get buisness quotes faster and more efficiently. My productivity has increased and have become more successful with my new company.

  ### 13. Great for producing a quote 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2019

**What do you like best about SAP CPQ?**

Customer Support has always tried to find a solution for my problems. Salesforce integration and the use of word and excel templates is great. It can be created in word/excel and can be uploaded as is with a great preview feature.

**What do you dislike about SAP CPQ?**

Some objects are not customizable. Like Price books are set to have two money fields only List price and cost and also the Existing quotes chart, we would like to add product info to one of the columns. The Deployment feature from Sandbox to Production is not super user friendly

**Recommendations to others considering SAP CPQ:**

Yes, the integration is extremely easy and user friendly 

**What problems is SAP CPQ solving and how is that benefiting you?**

Ease of use, ability to configure complex products, pricing logic, enterprise 

  ### 14. Blag

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about SAP CPQ?**

You can see your sales and commission when it’s working properly! 

**What do you dislike about SAP CPQ?**

It freezes it’s slow hard to maneuver sometimes.  Exspeally the app for phones 

**Recommendations to others considering SAP CPQ:**

Don’t do retail !

**What problems is SAP CPQ solving and how is that benefiting you?**

Doesn’t really 

  ### 15. Accurate Reporting Every Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2019

**What do you like best about SAP CPQ?**

I use CallidusCloud CPQ to track commissions monthly.  It is accurate everytime even when I backcheck the data.  

**What do you dislike about SAP CPQ?**

Security to get into program is multi-level so, it takes 3-4 pages to authenticate and access the data.  

**Recommendations to others considering SAP CPQ:**

Integrated with SAP makes it work perfectly with internal systems.

**What problems is SAP CPQ solving and how is that benefiting you?**

Tracking commissions in a sales position is very important.  This product allows me to synchronize with my company portal to get access to that data.

  ### 16. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damion C. | Warehouse Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2019

**What do you like best about SAP CPQ?**

Easy to use and veryhelpful. Saving documents and helps better than anything else

**What do you dislike about SAP CPQ?**

I cant think of anything wrong with it pther then its the best

**What problems is SAP CPQ solving and how is that benefiting you?**

More space very helpfulsolving difficult problems

  ### 17. Affordability, Traceability, allows Regional Managers to see what's happening in their region

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about SAP CPQ?**

Web Accessibility! Our "Outside" people don't have to VPN to access CPQ and can provide customer quotes "real-time"

**What do you dislike about SAP CPQ?**

 Initial implementation was difficult (Not Callidus' fault, ours) we have too many different ways to apply discounts and have too many different price lists and rules for different customers. CPQ was able to capture all of these, but required more time "up front" to get it right

**What problems is SAP CPQ solving and how is that benefiting you?**

It does quoting for our company

  ### 18. Callidus Cloud CPQ

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about SAP CPQ?**

I liked how simple and straight forward it was to use. It truly helped by managing high level configurations as requested by the customers. It put the customers first and helped them to determine the prices of variables by monitoring and analyzing a wide range of variables.

**What do you dislike about SAP CPQ?**

It was not great to use in a group setting and it was hard to present with. While it helped to make it easier for customers, it could only help one customer's problem at a time and not a group of them. 

**Recommendations to others considering SAP CPQ:**

CPQ can be used by sales people to help customers, or with the help of ecommerce applications, it can be used by the customers themselves. It is very flexible but it could be cheaper. 

**What problems is SAP CPQ solving and how is that benefiting you?**

It is great to keep all of my information in one place and to keep organized. The software can be useful if the price of the product or service depends on the configuration, or if the pricing method is too complicated.

  ### 19. CallidusCloud is fairly easy to use and a bit more user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2019

**What do you like best about SAP CPQ?**

I like the fact that I have access to everything I need in a simple interface, and I have fairly clear visibility into the fields I need.

**What do you dislike about SAP CPQ?**

It is a bit clunky and I wish it had a few more features and functionality. 

**What problems is SAP CPQ solving and how is that benefiting you?**

I use it to log into my sales commission for the month / quarter. 

  ### 20. User friendly cpq

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2019

**What do you like best about SAP CPQ?**

It is easy to navigate and speed is great 

**What do you dislike about SAP CPQ?**

Thatni can only access it through a VPN and computer/laptop

**What problems is SAP CPQ solving and how is that benefiting you?**

Standard quoting form. We had a variety of styles and this helps keep all quotes on same form and easier for customers to read 

  ### 21. Create a quote with Callidus

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2018

**What do you like best about SAP CPQ?**

It is extremely straightforward and user friendly. Easy to make changes and get accurate quotes. You can generate documents with the quote.

**What do you dislike about SAP CPQ?**

It can be slow at times. Sometimes when you save the quote it refreshes another area in the quote, causing you to have to redo the quote.

**What problems is SAP CPQ solving and how is that benefiting you?**

I am able to generate accurate quotes. I can make updates to the quote easily in the system. It integrates with other tools. 

  ### 22. Complete solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joseph A. | Senior Territory Account  Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2018

**What do you like best about SAP CPQ?**

Whatever function I'm using, the tools are all easy to access and intuitive.

**What do you dislike about SAP CPQ?**

Sometimes returning to my work is a challenge.

**Recommendations to others considering SAP CPQ:**

Don't waste time! The sober the better.

**What problems is SAP CPQ solving and how is that benefiting you?**

Customer insight. Knowing how my customer is using our products.

  ### 23. Easy to use so that I don’t have wasted time meeting my management requirements 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2018

**What do you like best about SAP CPQ?**

The product has meet our needs to deliver quitesvon time and accurately.  

**What do you dislike about SAP CPQ?**

Don’t like the upgrade process as it is painful with how long it takes. 

**Recommendations to others considering SAP CPQ:**

Just make sure you get services correct for the changes you want made. 

**What problems is SAP CPQ solving and how is that benefiting you?**

Ability to track quotes given through the cycle

  ### 24. Too tough

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2019

**What do you like best about SAP CPQ?**

It’s got good features but hard to understand 

**What do you dislike about SAP CPQ?**

Too complicated for a beginner with no training

**What problems is SAP CPQ solving and how is that benefiting you?**

Wanted to do sales analytics 

  ### 25. Great for checking out payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2018

**What do you like best about SAP CPQ?**

That I can check out my payments weekly for the past year plus 

**What do you dislike about SAP CPQ?**

I do not have any complaints, just wish it was real time, and not next day

**What problems is SAP CPQ solving and how is that benefiting you?**

Payments, 

  ### 26. It is used as our HR department for Belk sales systems

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2018

**What do you like best about SAP CPQ?**

I like how accessable it is for all staff

**What do you dislike about SAP CPQ?**

It's slow and often takes 2 days to load new sales info.

**Recommendations to others considering SAP CPQ:**

It is a a wonderfully set up program allowing all staff access to their sales numbers and general information.

**What problems is SAP CPQ solving and how is that benefiting you?**

Employee communication and sales data

  ### 27. Tracking your commissions 

**Rating:** 5.0/5.0 stars

**Reviewed by:** otis f. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 05, 2018

**What do you like best about SAP CPQ?**

I’m able to check on my sales to see when they close and tasked properly.

**What do you dislike about SAP CPQ?**

I really don’t have no dislikes about the program. If I do I will post it.

**What problems is SAP CPQ solving and how is that benefiting you?**

Track my progression as jobs are sold and closed

  ### 28. Pretty much google docs for contract management

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2018

**What do you like best about SAP CPQ?**

The highlighting is very nice and the users say the interface is pretty intuitive.

**What do you dislike about SAP CPQ?**

There are many thing.  Essentially, the templates are all completely bespoke, so re-use is incredibly limited.  From an administrative perspective, there was way too much overhead unless you literally are just doing the same exact terms and conditions each time, it's not very useful.  The workflow around managing the entire lifecycle of the contract was not very mature when talking about complicated multi-year contracts with many revisions.  The two-factor authentication is not actually built directly into this product but rather goes through another product, which adds unnecessary complexity to setting up something that REALLY should be protected with 2FA.

**Recommendations to others considering SAP CPQ:**

If you are focusing on the concurrent editing aspect and don't have much variation in your contracts, would recommend looking into this solution.  It integrates with Salesforce, but would recommend just using standalone if you can.

**What problems is SAP CPQ solving and how is that benefiting you?**

Having a central repository for legal contracts governing business deals.  Being able to collaborate on the same contract language between our lawyers and theirs.  We were hoping to realize some great benefits from this, but it really hasn't worked out and are considering discontinuing use.  It is just not a very mature product.

  ### 29. Callidus in a nutshell

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2018

**What do you like best about SAP CPQ?**

Callidus is an easy to use and navigate software program that allows me to easily see my current pay and past pay statements. 

**What do you dislike about SAP CPQ?**

I would prefer if the software an app for my iPhone. 

**Recommendations to others considering SAP CPQ:**

I would like to have an easy to use iPhone app.

**What problems is SAP CPQ solving and how is that benefiting you?**

I can quickly and easily access my sales and pay on one website.

  ### 30. CallidusCloud Makes It Easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zoe d. | RFP Support Specialist, Computer Hardware, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about SAP CPQ?**

Everything is all in the same place, the layout is clean and simple to use. When issues had come up in the past the support was really helpful and quick to get us back on our feet. Not a lot of down time

**What do you dislike about SAP CPQ?**

Sometimes the website was a little clunky.

**What problems is SAP CPQ solving and how is that benefiting you?**

More people in our company now have access to different files. Easier to share files.

  ### 31. Pleasant experience all around 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabrielle M. | Third Level Administrator, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2018

**What do you like best about SAP CPQ?**

It is versatile and includes the important aspects of the job we often forget.

**What do you dislike about SAP CPQ?**

There is not enough ways to track the activities.

**What problems is SAP CPQ solving and how is that benefiting you?**

It takes away the time we would wait for leads etc.

  ### 32. Solid and Reliable!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2018

**What do you like best about SAP CPQ?**

CallidusCloud is great because of the flexibility. I would 100% recommend it in paying out commissions.

**What do you dislike about SAP CPQ?**

It can be difficult to get used to, but once you are ramped-up there is no switching to another. 

**What problems is SAP CPQ solving and how is that benefiting you?**

I'ts a single system that everyone in our company can use-- making it way more effective in direct payments. 

  ### 33. Navigation

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2018

**What do you like best about SAP CPQ?**

I like how easy the interface is what a great program

**What do you dislike about SAP CPQ?**

Loadtime and the sufficency of makin sure rach client is good

**Recommendations to others considering SAP CPQ:**

Teach people more with it use it

**What problems is SAP CPQ solving and how is that benefiting you?**

How fast we can get out business orders out 

  ### 34. Callidus 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2018

**What do you like best about SAP CPQ?**

It has great way of breaking down your sales.

**What do you dislike about SAP CPQ?**

The one thing which I dislike is that some reports are very long.

**What problems is SAP CPQ solving and how is that benefiting you?**

I get detailed information about the previous day.

  ### 35. Proactive experience enables management of  contracts from the initiation to renewal. 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about SAP CPQ?**

I enjoyed the functionality that it met the needs that we had at the moment. 



**What do you dislike about SAP CPQ?**

I would ask for more flexibility for the templates.

**What problems is SAP CPQ solving and how is that benefiting you?**

 We have experienced savings and increased productivity. Risks have also been reduced with CLM. 


  ### 36. Excellent tool

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2018

**What do you like best about SAP CPQ?**

User friendly, reliable tool...fast processor 

**What do you dislike about SAP CPQ?**

Nothing is pretty cool you know. I can deal

**Recommendations to others considering SAP CPQ:**

No 

**What problems is SAP CPQ solving and how is that benefiting you?**

Storage space, reliable secure

  ### 37. Callidus cloud

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about SAP CPQ?**

I thought the product was really user friendly.

**What do you dislike about SAP CPQ?**

It was kind of clumsy to use sometimes for me.

**What problems is SAP CPQ solving and how is that benefiting you?**

It helps with data storage and analytics

  ### 38. Solid and Seamless CPQ tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about SAP CPQ?**

The CallidusCloud CPQ tool is easy to use and seamless. It's very easy to scroll through the catalog with pictures and quote things out accordingly. 

**What do you dislike about SAP CPQ?**

For larger quotes, sometimes it takes a little longer than expected. Also if you quote something in with hardware/software, you can't change a specific line item, you have to change the entire item

**Recommendations to others considering SAP CPQ:**

I would definitely recommend using the product, i've had a good experience with it. I haven't faced many specific issues with the product itself.

**What problems is SAP CPQ solving and how is that benefiting you?**

We are solving the troubles that companies have with quoting accurately. The benefits are a streamlined quote process that provides accurate forecasting for the company. 

  ### 39. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2018

**What do you like best about SAP CPQ?**

Viewing my sold reports along with commissions at ease with the software. 

**What do you dislike about SAP CPQ?**

It seems as if it hasn’t been updated in a long time. OS seems dated

**Recommendations to others considering SAP CPQ:**

It’s a great software for keeping track of records. 

**What problems is SAP CPQ solving and how is that benefiting you?**

Able to organize and easily access prior sales and commissions. 

  ### 40. Callidus Cloud

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 30, 2017

**What do you like best about SAP CPQ?**

I like the accessibility and speed of use

**What do you dislike about SAP CPQ?**

It gets a little too complicated sometimes

**Recommendations to others considering SAP CPQ:**

sure thing

**What problems is SAP CPQ solving and how is that benefiting you?**

I'm helping customers and my company

  ### 41. Very flexible 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2018

**What do you like best about SAP CPQ?**

Very flexible and intuitive.  Easy to use and seem less. 

**What do you dislike about SAP CPQ?**

For larger quotes it tales longer than expected. 

**What problems is SAP CPQ solving and how is that benefiting you?**

Solves all problems with company quoting accurately. 

  ### 42. Not a Good interagion with salesforce

**Rating:** 2.0/5.0 stars

**Reviewed by:** Saffat J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2017

**What do you like best about SAP CPQ?**

powerful tools can be customized. many approval steps can be added.

**What do you dislike about SAP CPQ?**

integration causes errors and hard to troubleshoot

**What problems is SAP CPQ solving and how is that benefiting you?**

quote and complicated approval for business

  ### 43. Configuration needs to be simpler

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2017

**What do you like best about SAP CPQ?**

Good UI and integration with third party apps

**What do you dislike about SAP CPQ?**

Extra configuration for anything more than SFDC

**What problems is SAP CPQ solving and how is that benefiting you?**

Improve productivity

-Reduce time wasting

  ### 44. All in one 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2017

**What do you like best about SAP CPQ?**

I like the ala carte menu you can drill down into multiple levels to find what you want. Like you can partially search for items and returns seem to be accurate/in the right area 

**What do you dislike about SAP CPQ?**

Its new to me, I don't mind for not being able to delete a quote currently. 

**What problems is SAP CPQ solving and how is that benefiting you?**

I'm able to see, pick and select a wider range of products for my customers quote.  The benefits have started but it's an " all in one" stop for me. Able to have all the documents I might need in one customer file is nice. 

  ### 45. quick and easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2017

**What do you like best about SAP CPQ?**

Ease of use for our sales team to quote our products. 

**What do you dislike about SAP CPQ?**

can become complicated with business rules.

**What problems is SAP CPQ solving and how is that benefiting you?**

correct customer contract  pricing
professional documentation

  ### 46. Solid predictable quoting tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Greg M. | Senior Pre-Sales Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2017

**What do you like best about SAP CPQ?**

Consistency and business rules. Approval on mobile.

**What do you dislike about SAP CPQ?**

Seemed like it took longer than expected for our team to setup and test. The intuitiveness of the user interface could also be better.

**Recommendations to others considering SAP CPQ:**

Plan it out. Take your time to implement it right. Yes it out well before go-live so there's few surprises.

**What problems is SAP CPQ solving and how is that benefiting you?**

Used CPQ for our quoting process to replace excel pricing sheet/tool and email approvals process.

  ### 47. Use within Salesforce to gain access to commissions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2017

**What do you like best about SAP CPQ?**

Easy to use!  We are able to see all detail of compensation without spreadsheets anymore!!

**What do you dislike about SAP CPQ?**

There is not really anything I would change as it works great.

**What problems is SAP CPQ solving and how is that benefiting you?**

Saves time for sales by putting all information in one database.  This means less calls to the commissions group.

  ### 48. Calliduscloud CPQ

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2016

**What do you like best about SAP CPQ?**

Callidus Cloud CPQ is easy to understand and logic can be easily implemented. Product description mentioned in g2Crowd here is perfect. "CallidusCloud’s CPQ (Configure, Price, Quote) maximizes deal revenue, protects margin and generates a professional proposal in seconds." Pretty flexible and works well with salesforce.



**What do you dislike about SAP CPQ?**

Documentation lacks somewhere and can be improved for easy use for beginners. 

**Recommendations to others considering SAP CPQ:**

Nice tool, worth a try

**What problems is SAP CPQ solving and how is that benefiting you?**

As an integration consultant in our company, explored this for one of client to integrate it with salesforce.

  ### 49. Calliduscloud CPQ

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ankit G. | Principal Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2016

**What do you like best about SAP CPQ?**

As the descption mentioned "CallidusCloud’s CPQ (Configure, Price, Quote) maximizes deal revenue, protects margin and generates a professional proposal in seconds." Yes it really does it in very short time. Pretty flexible and works well with salesforce.

**What do you dislike about SAP CPQ?**

Training and documentation can be much better.

**What problems is SAP CPQ solving and how is that benefiting you?**

I worked as a integration consultant and explored this for one of client to integrate it with salesforce.

  ### 50. A solid web-based solution that is not native to a CRM solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ross E. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2015

**What do you like best about SAP CPQ?**

Compared to most systems, the back end of Callidus has proved to be easy to configure without coding. Additionally, only half of our team use CRM and so the web portal login without CRM reliance is a great time saver.

**What do you dislike about SAP CPQ?**

The integration is set to work best with Salesforce and this requires the Enterprise licence to allow 2-way API connectivity. As a Dynamics user, this integration is still ongoing with their team although I believe that it will be "out of the box" before the end of the year.

**Recommendations to others considering SAP CPQ:**

Allow time in your diary to analyse the structure of how you want to build the system from the ground up. Also ensure that you demonstrate your current system to Callidus during the sales process so that you know what you can configure and what will require the help of their paid professional services team. We were offered 3 half day remote workshops but have actually taken a day of onsite professional services support at our offices.

**What problems is SAP CPQ solving and how is that benefiting you?**

We have removed all server based solutions allowing remote access for our teams working around the world. The ability to create new reports that reflect our branding has saved about a day of sales time per week and the upcoming integration of Callidus with our CRM will save a further two days of manual updating our opportunities as projects progress.


## SAP CPQ Discussions
  - [Is heavy IT involvement needed for CPQ?](https://www.g2.com/discussions/is-heavy-it-involvement-needed-for-cpq-970a5fa1-7fd2-4fe2-bbc8-0008bd60e75e) - 2 comments, 1 upvote
  - [Can CallidusCloud CPQ be run on mobile devices?](https://www.g2.com/discussions/cpq-mobility-capability-8634734e-16d2-4e54-bbc6-e4ec53c54cf2) - 2 comments, 1 upvote
  - [Are there are any limitations to the number of products or part numbers CPQ can support?](https://www.g2.com/discussions/cpq-product-part-number-limitations-f7ee20b8-d95c-4997-b316-6d404ef0911c) - 2 comments, 1 upvote
  - [Is heavy IT involvement needed for CPQ?](https://www.g2.com/discussions/is-heavy-it-involvement-needed-for-cpq) - 1 comment, 1 upvote
  - [Can CallidusCloud CPQ be run on mobile devices?](https://www.g2.com/discussions/cpq-mobility-capability) - 1 comment, 1 upvote

- [View SAP CPQ pricing details and edition comparison](https://www.g2.com/products/sap-cpq/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A03%3A35+-0500&secure%5Bsession_id%5D=90b206f5-23d9-4bdf-9c90-45730b65bdfd&secure%5Btoken%5D=30c040432e31e927588d1802cfb46471f41a115f78b4b46bf35f50cc57cecbb4&format=llm_user)
## SAP CPQ Integrations
  - [AB Tutor](https://www.g2.com/products/ab-tutor/reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews)

## SAP CPQ Features
**Additional Functionality**
- AI Copilot
- Electronic Signature
- Approval Process Control
- Customer History
- Workflow Management
- Reminders
- Automated Quoting
- Price/Margin Management
- Contact Management
- Drag & Drop
- Pricing and Cost Calculations
- Calendar Management
- Catalog Management
- Client Portal
- Discount Management
- Real-Time Data
- Proposal Generation
- Billing & Invoicing
- Generative AI
- Customizable Branding
- Template Management
- Document Management
- Estimating
- Email Management
- Third-Party Integrations
- Reporting & Statistics
- Access Controls/Permissions
- Customizable Fields
- CRM
- Pricing Management
- API
- Accounting Integration
- Activity Dashboard
- Contract/License Management
- Electronic Payments
- Audit Trail
- Quotes/Estimates

**Configuration - cpq**
- Product Catalog
- Guided Selling
- Configuration Rules
- Price Configuration
- Visual Configuration

**Pricing**
- Pricing Flexibility
- Discounting
- Commerical Rules
- Terms and Conditions
- Approval Workflow
- Renewals

**Quoting**
- Grouping
- Version Control
- Quote Document Generation
- Ordering
- Contracts
- Approval Process Control

**Admin**
- Configuration Ease of Admin
- Pricing Administration
- Workflow Management
- Document Management
- Contact Management
- Discount Management
- Catalog Management
- Contract/License Management
- Renewal Management
- Price/Margin Management
- Order Management

**Channels**
- Mobile User Support
- Channel Partner Support
- eCommerce

**Platform**
- CRM Integration
- Integration API
- Internationalization
- Scalability
- Reporting and Dashboards
- ERP Integration
- Activity Dashboard

**Generative AI - cpq**
- Dynamic Quoting
- Dynamic Pricing
- Personalized Sale Recommendations

**Additional Functionality**
- Price and Cost Calculations
- Data Visualization
- Rules Engine
- Real-Time Data
- Quotes/Estimates
- Audit Trail
- Drag & Drop
- Access Controls/Permissions
- Sales Automation
- Document Storage
- AI Copilot
- CRM
- Customizable Templates
- Product Configurator
- Self Service Portal
- Forecasting
- Bills of Material
- Multi-Currency
- Generative AI
- Customizable Branding
- Electronic Signature
- Document Templates
- Reporting & Statistics

## Top SAP CPQ Alternatives
  - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews)
  - [Oracle CPQ](https://www.g2.com/products/oracle-cpq/reviews) - 4.0/5.0 (247 reviews)
  - [Conga CPQ](https://www.g2.com/products/conga-cpq/reviews) - 4.2/5.0 (228 reviews)

