SAP CPQ Reviews & Product Details

The automation reduces manual calculations and minimizes errors, which can improve efficiency and accuracy. I also appreciate its potential to integrate with CRM and ERP systems, allowing information to flow more consistently across departments. Review collected by and hosted on G2.com.

The platform's extensive customization and integration capabilities can also make implementation and maintenance more challenging. Depending on the organization's setup, users may need additional training to fully understand pricing rules, workflows, and approval processes. Review collected by and hosted on G2.com.

SAP CPQ's rules engine and centralized pricing keep quotes accurate and consistent, and automated approval workflows protect margins without slowing deals down. Review collected by and hosted on G2.com.

The admin side has a steep learning curve, and complex rules often need IronPython scripting. The UI feels dated and can slow down on large, multi-line quotes. Review collected by and hosted on G2.com.

It is a cutting-edge technology that is frequently used to integrate different systems. It also helps maintain integrity and allows systems to connect with each other. Review collected by and hosted on G2.com.

Integrating SAP CPQ with other systems, especially non-SAP platforms, can be time-consuming and technically demanding. I’ve also run into performance issues, such as slow loading times when working with complex product configurations. Review collected by and hosted on G2.com.

What I like best about SAP CPQ is how structured and flexible the quoting process is. The platform makes it easier to manage complex pricing, configurations, and approvals in an organized way. It helps reduce manual errors and improves consistency across quotes, especially in environments with multiple products, pricing rules, and stakeholders involved. Review collected by and hosted on G2.com.

One downside of SAP CPQ is that the learning curve can be a bit steep at the beginning, especially for new users or teams without prior CPQ experience. Some configurations and pricing rules require time and technical knowledge to fully understand, and the user interface could feel less intuitive compared to more modern tools. However, once you get familiar with it, the platform becomes much easier to navigate. Review collected by and hosted on G2.com.

SAP CPQ stands out for making complex quoting accurate and efficient by combining product configuration, pricing, approvals, and quote generation into one streamlined process that helps sales teams work faster Review collected by and hosted on G2.com.

SAP CPQ can be complex to implement and customize, with a steep learning curve. Performance may slow for highly customized setups, and ongoing maintenance often requires specialized expertise. Review collected by and hosted on G2.com.

The best part of SAP CPQ is its ability to generate accurate quotes quickly while automating pricing and approvals, making the sales process smoother and more efficient. Review collected by and hosted on G2.com.

The learning curve is fairly steep, and the interface could be more modern and user-friendly. Simplifying configuration and improving performance would make the overall experience even better. Review collected by and hosted on G2.com.

I find SAP CPQ to be a very intuitive and easy tool to use, which is great because my company didn't have to train employees extensively to use it. Even the ones who needed training got up to speed very quickly. The UX design is what I like the most because it's so simple and user-friendly. It doesn't take too long to use the tool, making it efficient and fast for me. SAP CPQ solves the problem of losing track of contracts by allowing me to manage a huge amount of data in one place. It's easier for me to create reports and track different contracts, especially in a multinational company. Review collected by and hosted on G2.com.

I know that SAP CPQ doesn't have many possibilities for you to do APIs with it. So I think that's something that could be improved. Review collected by and hosted on G2.com.

I find SAP CPQ easy to use, which makes the process of logging work expenses smooth and straightforward. It's particularly convenient because it works well on an iPad. The tool allows my manager and me to review expenses efficiently, ensuring they’re paid. I appreciate the various receipt functions and the ability to categorize or split expenses with internal employees. The drop-down menu is helpful as it enables me to categorize the type of receipt or expense activity, whether it’s for a lunch, meeting equipment, employee, or customer entertainment. Review collected by and hosted on G2.com.

Sometimes the app can be a bit clunky and even when I’ve given all the information that it’s asked for, there’ll be warning messages that I have to then go in and edit in order for it to pass through our expense system. I have figured out how to do this now, but I think for a beginner it takes some time to get used to. Review collected by and hosted on G2.com.

What I like about SAP CPQ is that it brings structure and discipline to what is usually a chaotic process: configuring complex products, pricing them correctly, and generating quotes fast without relying on tribal knowledge.

It’s especially strong when you have a lot of product rules, dependencies, optional components, or region-specific pricing. Instead of sales teams improvising in Excel, SAP CPQ forces consistency and reduces errors.

I also like that it can handle complex pricing logic (discounts, bundles, approvals, margin checks) while still keeping the experience relatively smooth for the user. Once it’s properly implemented, it genuinely speeds up sales cycles.

And finally, it integrates well with the SAP ecosystem, so it feels like a natural fit if the company already runs SAP CRM / S/4HANA and wants a quote-to-cash flow that is connected end-to-end. Review collected by and hosted on G2.com.

What I dislike about SAP CPQ is that while it’s powerful, it can feel heavy and complex compared to more modern CPQ tools.

The biggest downside is that implementation and customization often take significant time and effort - it’s not something you “plug in and go.” If the product rules, pricing structure, or approval workflows aren’t well designed upfront, it can quickly become messy and frustrating for users.

The UI/UX can also feel less intuitive than competitors, especially for sales teams who expect a fast, lightweight experience. In practice, adoption becomes a challenge unless the system is very well configured and training is done properly.

Finally, SAP CPQ is great when you’re deep in the SAP ecosystem, but if your stack is more mixed, integrations can become painful and costly, and you may end up needing extra middleware or custom development to make everything work smoothly. Review collected by and hosted on G2.com.

The guided selling feature is great - it helps configure complex products without needing deep technical knowledge. Integration with other SAP systems like S/4HANA makes data flow smooth across the entire process.

Most helpful aspects:

Automated pricing rules save tons of time. What used to take days now takes minutes. It keeps pricing consistent across teams and catches configuration errors before they become fulfillment problems.

Key upsides:

Quote turnaround is much faster, accuracy improves, and sales teams can focus on selling instead of paperwork. The mobile access lets reps create quotes right there with customers, which is really convenient. Visual tools also help customers understand what they're getting. Review collected by and hosted on G2.com.

The initial setup and implementation can be lengthy and complex, requiring significant IT resources and time investment. The learning curve is steep, especially for users without prior SAP experience.

Customization can be challenging and often requires technical expertise or consulting support, which adds costs. The user interface isn't always intuitive compared to some competing CPQ solutions.

Pricing can be expensive, particularly for smaller organizations, and additional modules or features often come with extra costs. Some users find the system can be slow when handling very large product catalogs or complex configurations.

Integration with non-SAP systems sometimes requires workarounds or additional middleware. Reporting capabilities, while functional, aren't always as flexible as users would like without custom development.

Updates and upgrades can be disruptive and require testing across customizations to ensure nothing breaks. Review collected by and hosted on G2.com.