What I like most about SAP CPQ is how it makes the quoting process easier to manage. Keeping product configuration and pricing in one place helps our team put together quotes more consistently, and it reduces the time we spend manually double-checking details. Review collected by and hosted on G2.com.

The learning curve is probably my biggest frustration. Some screens take time to get used to, and making changes to a quote isn’t always as straightforward as I’d expect. I’d also like the tool to feel faster when I’m working through more complex configurations. Better in-app guidance would make onboarding and day-to-day use easier. Review collected by and hosted on G2.com.

I like how SAP CPQ brings everything in one place, reducing manual work which makes it very useful for managing pricing and quotes. It's also quite easy to use. I really appreciate the organized quotations and pricing management, especially when multiple product options are involved. SAP CPQ's ability to keep pricing and quotation in a single workflow is also something I find helpful. Review collected by and hosted on G2.com.

I think for a beginner user, it takes some time to understand the system. So I think the settings option is a bit complex and can be improved to be more user-friendly. The initial setup was easy but took some time to understand. Review collected by and hosted on G2.com.

I use SAP CPQ to automate and streamline our quote-to-cash process. It helps our sales team configure complex products, generate accurate pricing, create professional proposals, and produce quotes much faster while reducing manual errors. I like dynamic pricing the most, as it helps us respond faster to customer requirements without compromising pricing governance. It automatically factors in customer-specific contracts, volume tiers, regional pricing, currency, and approved discount thresholds while generating quotes, eliminating manual price calculations. We also use SAP CPQ to standardize approvals and integrate quoting with our CRM and ERP systems for a smoother sales workflow. Review collected by and hosted on G2.com.

Customizations often require specialized expertise, making changes slower than we'd like. The interface can feel dated in some areas, and performance may slow down when working with very large product catalogs or highly customized quote configurations. Most changes to pricing rules, product configuration logic, approval workflows, and document templates require technical consultants or administrators rather than business users. It would help if SAP CPQ offered more intuitive low-code configuration tools and faster performance for complex quote generation. Review collected by and hosted on G2.com.

I like how SAP CPQ makes the quoting process much more structured and reliable. Once the products and pricing rules are configured, creating quotes becomes much faster, reducing the chance of manual mistakes. I also appreciate how flexible SAP CPQ is when it comes to handling different pricing models and approval workflows, which saves time and reduces errors. Review collected by and hosted on G2.com.

One area I think can be improved is the user interface, as it can feel a little outdated and overwhelming for new users. There is a learning curve, especially when working with complex product configuration or setting up business rules. I think the onboarding experience could be improved with more guided walkthroughs, contextual tips, and better in-app documentation for first-time users. The initial setup was moderately challenging; SAP CPQ is a powerful platform, but as it supports complex product configuration, pricing rules, and integration, it takes time to configure everything correctly. Review collected by and hosted on G2.com.

What I like best about SAP CPQ is its ability to simplify and automate the entire Configure, Price, Quote (CPQ) process. It enables businesses to generate accurate, customized quotes quickly while reducing manual effort and pricing errors. I appreciate how it combines product configuration, pricing rules, approvals, and quote generation into a single platform, making sales processes more efficient and consistent.

Another feature I find valuable is its seamless integration with SAP ERP and CRM systems, which ensures that product, pricing, and customer data remain synchronized across the organization. This improves collaboration between sales, finance, and operations while enhancing the customer experience.

From a business perspective, SAP CPQ helps organizations shorten sales cycles, improve quote accuracy, and increase productivity. As someone interested in business analytics and program management, I value solutions that use automation and data-driven workflows to improve decision-making. SAP CPQ stands out because it enables sales teams to focus more on customer relationships and less on administrative tasks, ultimately driving better business outcomes. Review collected by and hosted on G2.com.

While SAP CPQ is a powerful solution, there are a few aspects that could be improved. One challenge is its learning curve, especially for new users or organizations implementing it for the first time. Configuring complex pricing rules, product catalogs, and approval workflows often requires specialized knowledge and experienced administrators.

Another drawback is that customization and integration can become time-consuming for businesses with highly complex requirements. Although SAP CPQ integrates well with the SAP ecosystem, integrating it with non-SAP applications may require additional development effort and technical expertise.

The user interface, while functional, can sometimes feel less intuitive compared to some newer cloud-based CPQ solutions. Performance may also slow when handling very large product catalogs or complex configuration scenarios if the implementation is not well optimized.

Overall, these limitations are manageable with proper planning, training, and implementation. Despite them, SAP CPQ remains a robust and reliable platform for organizations seeking to streamline and automate their sales quotation process. Review collected by and hosted on G2.com.

What I like best about SAP CPQ is how it simplifies what is usually a very complex sales process. It brings product configuration, pricing, approvals, and quote generation into a single platform, which reduces manual effort and minimizes errors. I also appreciate its flexibility—it can handle sophisticated pricing rules and configurable products while integrating well with SAP ERP and CRM systems. From a business perspective, it helps sales teams respond faster to customers with accurate quotes, improving both efficiency and the customer experience Review collected by and hosted on G2.com.

If I had to point out one drawback, I'd say the learning curve. SAP CPQ is feature-rich, but that also makes it more complex to learn and administer than some lighter CPQ tools. Once users become familiar with it, though, its capabilities usually outweigh that initial complexity Review collected by and hosted on G2.com.

Fast Configuration: Users appreciate the tool's ability to generate accurate quotes with thousands of line items in just a few seconds.Boosted Sales Performance: The automation of sales operations minimizes workloads, allowing professionals to focus on selling rather than mundane tasks.Intuitive Selling: It encourages cross-selling and upselling by providing relevant product recommendations to clients during the quotation process.Seamless Integration: The Review collected by and hosted on G2.com.

Steep Learning Curve: Configuring the platform and understanding its architecture requires significant training for administrators.Complex Customization: Advanced logic often requires specialized IronPython scripting, making updates slow and highly technical.Implementation Time: Setting up the system, defining product rules, and mapping complex pricing models can take months to deploy.User Interface: The administrative backend and setup portals can feel outdated, clunky, and less intuitive than newer competitors. Review collected by and hosted on G2.com.

What I like most about SAP is how it brings different areas of the business together in one system. I like having visibility into the full process and being able to use the data to understand what’s happening, identify issues, and make processes more efficient. I also appreciate how structured and scalable it is for managing complex business operations. Review collected by and hosted on G2.com.

What I dislike most about SAP is that it can sometimes feel overly complex and rigid. Simple changes or processes can require several steps, and it can take time to find the information you need. I also think the user experience could be more intuitive and streamlined. Review collected by and hosted on G2.com.

how it simplifies the entire Configure, Price, Quote process while reducing manual errors. Its guided product configuration ensures that sales teams can create accurate quotes even for complex products. I also like its flexibility in handling pricing rules, approvals, discounts, and quote generation from a single platform. Review collected by and hosted on G2.com.

One limitation I’ve noticed is that SAP CPQ has a fairly steep learning curve, especially when it comes to configuring complex pricing rules, product models, and custom workflows. Some customizations also require specialized knowledge, which can make implementation and maintenance more time-consuming. However, these challenges are common with enterprise CPQ platforms, and once the system is set up correctly, the flexibility and automation it provides generally outweigh the initial complexity. Review collected by and hosted on G2.com.

SAP CPQ is a reliable and efficient solution for managing complex quotes and pricing. It streamlines the sales process, reduces manual errors, automates approvals, and integrates well with SAP systems, helping teams create accurate quotes faster and improve overall productivity. Review collected by and hosted on G2.com.

SAP CPQ is a strong solution overall, but the initial setup and customization can be complex and time-consuming. Some advanced features have a learning curve, and the user interface could be more modern and intuitive to improve the overall user experience. Review collected by and hosted on G2.com.