SAP CPQ Reviews & Product Details

I like that SAP CPQ is relatively easy to use and is usually quick. I also appreciate the automation it provides, along with its relative simplicity, which I find reduces the room for human error. The initial setup was easy too. Review collected by and hosted on G2.com.

I find that pricing in SAP CPQ is usually not correct and it's hard to correct myself. As an end user, it's impossible to adapt wrong pricing, and I think users should be able to make corrections within a certain limit, not just admins. Review collected by and hosted on G2.com.

SAP CPQ shines at handling complex product and service configurations. Its rules engine ensures that sales reps only generate valid product combinations, reducing errors and saving time. For companies with lots of variants, this is a huge win. Review collected by and hosted on G2.com.

While CPQ is configurable, very unique business requirements often require scripting or advanced customization.

This can lead to longer implementation times and higher dependency on technical consultants. Review collected by and hosted on G2.com.

The quoting process is well structured and flexible. The platform makes it easy to manage complex pricing. It’s also available across platforms, so no matter which device I’m using, I can pick up where I left off on another without losing data. Review collected by and hosted on G2.com.

Loading seems faster on my mobile device than on desktop; otherwise, there’s nothing to write home about. Like most new platforms, it can come with a steep learning curve, but once I got used to it, it was easy to use. Review collected by and hosted on G2.com.

Clean UI, straightforward workflows, and it makes building quotes fast without a ton of back and forth. Keeps pricing consistent and cuts down on manual errors. Review collected by and hosted on G2.com.

Sometimes it can be very slow, and very rigid too. Customizing complex deals isn’t always as intuitive as it could be.

Customization and advanced pricing logic can be hard to tweak without admin help, which slows things down. I find myself requesting support more than I should, definitely dislike that about it. Review collected by and hosted on G2.com.

We liked that their complex product configuration was an option for clients who had unique products being sold at scale. Very few software packages offer this type of feature set, clients were happy with the results of CPQ. Review collected by and hosted on G2.com.

It took awhile for us to find the right software package but this was it. Finding this type of software for clients at scale is complex enough but SAP made it easy once we found it! Review collected by and hosted on G2.com.

I like best the powerful guided selling and product configuration capabilities, combined with seamless integration to CRM/ERP systems and flexible pricing rules that streamline complex sales processes. Review collected by and hosted on G2.com.

I dislike the UI. It can sometimes feel less intuitive and the initial configuration and custom scripting have a steep learning curve, which can slow down adoption. Review collected by and hosted on G2.com.

I love how easy the setup of SAP CPQ is, likening it to flipping a switch, with a clear step-by-step breakdown that simplifies the process. I appreciate its reliability in data handling for customer service, distribution, and sales reports. The reduction in pricing errors and the improvement in customer experience are particularly beneficial. The software empowers self-service for partners, which I find valuable and recommendable. Review collected by and hosted on G2.com.

{"I find that doing manual Excel or email-based quotes is time-consuming and wasteful, as it involves cross-checking prices and specifications. I would prefer more standardized quotes to streamline this process.","The pricing of SAP CPQ is an area of concern for me, as it is somewhat high, which can be a barrier for continued use or adoption."} Review collected by and hosted on G2.com.

The integration with SAP systems is seamless, allowing for accurate product configuration and efficient automation of workflows. The platform also enables the creation of professional quotes and supports scalability, making it suitable for growing business needs. Review collected by and hosted on G2.com.

The setup process is challenging, and the user interface could be more intuitive. I have also experienced some performance issues. Additionally, the system offers limited flexibility when working with non-SAP platforms. Review collected by and hosted on G2.com.

SAP CPQ provides step-by-step guidance, so incompatible products aren’t accidentally configured. Pricing and discounts are also automated, which helps quotes look professional and consistent, even when products are customized. Review collected by and hosted on G2.com.

It might feel a bit difficult for new users to work with at first. At times, it can also make the screen look somewhat cluttered and a little distracting. Review collected by and hosted on G2.com.

I like how SAP CPQ deals with complex sales without slowing the sales process down. I appreciate the pricing and discount capabilities. The centralized dynamic pricing approval workflows and the combination of structure and scalability are quite impressive. Review collected by and hosted on G2.com.

For new users, the interface could feel a bit complex. It's best to simplify navigation, especially for new users. Review collected by and hosted on G2.com.